2007 CHEVROLET IMPALA tow

Roadside Assistance Program
In the U.S., call1-800-CHEV-USA
(1-800-243-8872).
In Canada, call1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
As the owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada,
a person driving this vehicle without the consent of
the owner is not eligible for coverage.
The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and,
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 in Canada). Serviceto provide diesel may be restricted. For safety
reasons, propane and other alternative
fuels will not be provided through this service.
Lock-out Service:To ensure security, the
driver must present personal identication
before lock-out service is provided. In Canada,
the vehicle registration is also required.
Lock-out service will be covered at no charge if
you are unable to gain entry into your vehicle.
A remote unlock may be available if you have
an active OnStar
®subscription.
Emergency Tow From a Public Roadway
or Highway:Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in
sand, mud, or snow.
Flat Tire Change:Installation of a spare tire in
good condition, when equipped and properly
inated, is covered at no charge. The customer
is responsible for the repair or replacement of
the tire if not covered by a warrantable failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered
at no charge.
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For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to use
our service, it is added security while traveling for
you and your family. Remember, we are only a
phone call away. U.S. customers call Chevrolet
Roadside Assistance:1-800-CHEV-USA
(1-800-243-8872), text telephone (TTY) users,
call1-888-889-2438, Canadian customers call
1-800-268-6800.
Chevrolet and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole discretion,
the claims become excessive in frequency or type
of occurrence.Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without notication.
Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Courtesy Transportation
To enhance your ownership experience, we
and our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(U.S.) or Base Warranty Coverage period
(Canada), provided by the New Vehicle Limited
Warranty, interim transportation may be available
under the Courtesy Transportation program.
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If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this includes
your insurance information and registration if
you keep these items in your vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a dealer/
retailer or a private collision repair facility to x
the damage, make sure you are comfortable
with them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
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Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined repair
facility of choice, take your vehicle there, or have it
towed there. Specify to the facility that any required
replacement collision parts be original equipment
parts, either new Genuine GM parts or recycled
original GM parts. Remember, recycled parts will
not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the
repair using aftermarket parts. Discuss this with
your repair professional, and insist on Genuine GM
parts. Remember if your vehicle is leased you may
be obligated to have the vehicle repaired with
Genuine GM parts, even if your insurance coverage
does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s
collision policy repair limits, as you have no
contractual limits with that company. In such cases,
you can have control of the repair and parts choices
as long as cost stays within reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
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Rear Safety Belt Comfort Guides.................. 37
Rear Seat Armrest...................................... 144
Rear Seat Passengers, Safety Belts.............. 35
Rear Storage Area...................................... 144
Rearview Mirror, Automatic Dimming
with OnStar
®............................................ 126
Rearview Mirror with OnStar®...................... 126
Rearview Mirrors......................................... 126
Reclining Seatbacks...................................... 11
Recommended Fluids and Lubricants.......... 417
Recreational Vehicle Towing........................ 282
Remote Keyless Entry (RKE) System............ 90
Remote Keyless Entry (RKE) System,
Operation................................................... 91
Removing the Flat Tire and Installing
the Spare Tire.......................................... 377
Removing the Spare Tire and Tools............ 375
Replacement Bulbs..................................... 349
Reporting Safety Defects
Canadian Government............................. 441
General Motors........................................ 441
United States Government....................... 440
Restraint System Check
Checking the Restraint Systems................. 84
Replacing Restraint System Parts
After a Crash......................................... 85
Retained Accessory Power (RAP)................ 113Right Front Passenger Position,
Safety Belts............................................... 33
Roadside
Assistance Program................................. 432
Rocking Your Vehicle to Get it Out.............. 277
Routing, Engine Drive Belt.......................... 420
Running the Engine While Parked............... 125
S
Safety Belt
Passenger Reminder Light....................... 177
Pretensioners............................................. 40
Reminder Light........................................ 177
Safety Belts
Care of.................................................... 390
Center Front Passenger Position................ 34
Driver Position........................................... 24
How to Wear Safety Belts Properly............ 23
Questions and Answers About
Safety Belts............................................ 22
Rear Safety Belt Comfort Guides............... 37
Rear Seat Passengers............................... 35
Right Front Passenger Position.................. 33
Safety Belt Extender.................................. 40
Safety Belt Use During Pregnancy............. 33
Safety Belts Are for Everyone.................... 18
Shoulder Belt Height Adjuster.................... 32
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T
Tachometer................................................. 176
Taillamps
Turn Signal, Sidemarker, Stoplamps, and
Back-Up Lamps.................................... 346
TCS Warning Light...................................... 183
Theft-Deterrent, Radio................................. 243
Theft-Deterrent Systems.............................. 107
Content Theft-Deterrent............................ 107
PASS-Key
®III+........................................ 108
PASS-Key®III+ Operation........................ 109
Tilt Wheel.................................................... 153
Time, Setting............................................... 216
Tire
Pressure Light.......................................... 184
Tires........................................................... 351
Aluminum Wheels, Cleaning..................... 392
Buying New Tires..................................... 366
Chains..................................................... 372
Changing a Flat Tire................................ 374
Cleaning.................................................. 393
Compact Spare Tire................................. 385
Different Size........................................... 368
If a Tire Goes Flat................................... 373Tires (cont.)
Ination - Tire Pressure............................ 359
Inspection and Rotation............................ 364
Installing the Spare Tire........................... 377
Pressure Monitor System ......................... 360
Removing the Flat Tire............................. 377
Removing the Spare Tire and Tools......... 375
Storing a Flat or Spare Tire and Tools..... 383
Tire Sidewall Labeling.............................. 352
Tire Terminology and Denitions............... 356
Uniform Tire Quality Grading.................... 369
Wheel Alignment and Tire Balance........... 370
Wheel Replacement................................. 371
When It Is Time for New Tires................. 366
Towing
Recreational Vehicle................................. 282
Towing a Trailer....................................... 284
Your Vehicle............................................. 282
Traction
Control System (TCS).............................. 256
Control System Warning Light.................. 183
Trunk.......................................................... 102
Turn and Lane-Change Signals................... 154
Turn Signal/Multifunction Lever.................... 153
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