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Communications
This chapter summarizes how to operate
your mobile phone using iDrive or voice control
and how to use BMW Assist or TeleService.
Communications
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176
Telephoning
The concept
Your BMW is equipped with a full mobile phone
preparation package. After a suitable mobile
phone has been logged onto the vehicle once,
you can operate the mobile phone via iDrive,
with the buttons on the steering wheel and by
voice.
A mobile phone that has been logged on once is
automatically detected again as soon as it is
brought back inside the vehicle, provided that
the engine is running or the ignition is switched
on. The logon data of up to four mobile phones
can be stored simultaneously. If several mobile
phones are detected simultaneously, the most
recently logged-on mobile phone can be oper-
ated via the vehicle.
Using a phone in your vehicle
Using snap-in adapter*
The so-called snap-in adapter, a mobile phone
cradle, enables the battery to be charged and
the mobile phone to be connected to the exter-
nal antenna of your vehicle. This ensures
improved network reception and a consistent
voice reproduction quality. Ask your BMW cen-
ter which mobile phones will fit in the snap-in
adapters they offer.
BMW discourages the use of mobile
phones or other mobile communications
devices inside the vehicle without a direct con-
nection to an outside antenna. Otherwise, the
vehicle electronics and mobile communication
device can interfere with each other. In addition,
there is no assurance that the radiation that
results from transmission will be dissipated
from the vehicle interior.<
A mobile phone detected by the vehicle should
not be operated by the mobile phone's keypad;
otherwise malfunctions may occur.
For your safety
A car phone makes life more convenient in
many ways, and can even save lives in an emer-
gency. While you should consult your mobile
phone's separate operating instructions for a
detailed description of safety precautions and
information, we request that you direct your
particular attention to the following:
Only make entries when the traffic situa-
tion allows you to do so. Do not hold the
mobile phone in your hand while you are driving;
use the hands-free system instead. If you do
not observe this precaution, your being dis-
tracted can endanger vehicle occupants and
other road users.<
Suitable mobile phones
Ask your BMW center which mobile phones
with a Bluetooth interface are supported by the
mobile phone preparation package or which
mobile phones will fit in the snap-in adapters
they offer. These mobile phones support the
functions described in this Owner's Manual,
provided they are running a certain software
version. Malfunctions can occur with other
mobile phones.
Care instructions
You can find what you need to know about car-
ing for your mobile phone in the separate Caring
for your vehicle brochure and in the mobile
phone operating instructions.
Operating options
You can operate the mobile phone* using:
>The steering wheel, refer to page11
>iDrive, refer to page16
>Voice commands, refer to page185
*
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Placing phone calls with BMW Assist
system*: BMW Assist calls
You can use the BMW Assist system via the
hands-free unit for BMW Assist calls.
When the status information "BMW Assist" or
"BMW Service" is displayed in "Communica-
tion", only BMW Assist calls are possible.
It may not be possible to establish a telephone
connection using the mobile phone while a con-
nection is being established to BMW Assist
or while a call to BMW Assist is already in
progress. If this happens, you must unpair the
mobile phone and the vehicle if you wish to
place a call with the mobile phone.
Initial operation
Logging on mobile phone on vehicle
The following prerequisites must be met:
>Suitable mobile phone: the mobile phone is
supported by the full mobile phone prepara-
tion package.
>The mobile phone is ready to operate.
>The Bluetooth links of the vehicle, refer to
page180, and the mobile phone are active.
>Depending on the mobile phone, presets in
the mobile phone are required: e.g. acti-
vated via the menu item Bluetooth or the
menu item Connection not with confirma-
tion.
>Depending on the mobile phone model, the
setting energy saving mode can, for exam-
ple, result in vehicle failing to detect the
logged-on mobile phone.
>To log on, specify any desired number as
the Bluetooth passkey, e.g. 1. This Blue-
tooth passkey is no longer required follow-
ing successful logon.
>The ignition is switched on.
Only log on the mobile phone with the
vehicle stopped; otherwise you may
become distracted and inadvertently endanger
your passengers and other road users.<
Switching on ignition
1.Insert the remote control as far as possible
into the ignition lock.
2.Switch on the ignition by pressing the Start/
Stop button without depressing the brake
or clutch pedal.
Preparation with iDrive
iDrive, for explanation of principle, refer to
page16.
1.Press the button to open the start
menu.
2.Open the menu by pressing the controller.
3.Select "Settings" and press the controller.
4.Select "Bluetooth" and press the controller.
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Telephoning
178 5.Change to upper field if necessary. Turn the
controller until "Bluetooth" is selected and
press the controller.
6.Select "Phone" and press the controller.
"Connect Bluetooth in this menu" is
selected.
Preparation with mobile phone
7.Additional operations must be carried out
on the mobile phone and differ depending
on the model, refer to the operating instruc-
tions of your mobile phone, e.g. find, con-
nect or link under Bluetooth device.
Logging on
Depending on your mobile phone, first, the dis-
play of your mobile phone and then the Control
Display will ask you to enter the Bluetooth pass-
key you specified.
Display on the Control Display if the Bluetooth
passkey can be entered with iDrive:8.Select "Add device" and press the control-
ler.
9.Enter the Bluetooth passkey.
Depending on the mobile phone, approx.
30 seconds are available for entering the
Bluetooth passkey on the mobile phone
and on the Control Display.
10.Select "Confirm passkey" and press the
controller.
11.Wait a few seconds until the list of the
logged-on mobile phones is shown on the
Control Display and "Phone" is selected.
To cancel the logon of the mobile phone on the
vehicle:
Select "Refuse connection" and press the con-
troller.
The next time you use the mobile phone in the
vehicle interior, it will be detected within a max-
imum of 2 minutes with the engine running or
the ignition switched on.
As soon as a mobile phone is detected by the
vehicle, the phone book entries stored on the
SIM card or on your mobile phone are trans-
ferred to your vehicle, refer to the operating
instructions of your mobile phone if necessary.
This transfer depends on your mobile phone,
refer to the operating instructions of your
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mobile phone if necessary, and can take several
minutes.
Up to four mobile phones can be logged on
consecutively. If you log on a fifth mobile phone,
the logon data of the last mobile phone in the
list will be deleted, see below.
List of logged-on mobile phones
All mobile phones for which the vehicle has
stored the logon data can be displayed. If sev-
eral logged-on mobile phones are detected by
the vehicle simultaneously, you can operate the
mobile phone highest up in the list via the vehi-
cle.
You can change the order of the mobile phones
in the list. As long as a mobile phone is selected
in this list, the mobile phones cannot be oper-
ated via the vehicle.
iDrive, for explanation of principle, refer to
page16.
1.Press the button to open the start
menu.
2.Open the menu by pressing the controller.
3.Select "Settings" and press the controller.
4.Select "Bluetooth" and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Bluetooth" is selected and
press the controller.
6.Select "Phone" and press the controller.
7.Select the desired mobile phone and press
the controller.
8.Select "Move device up" and press the con-
troller.The selected mobile phone is moved
upward by one position.
Logging mobile phone off vehicle
If you no longer want to operate your mobile
phone via the vehicle, you can delete the logon
data of the mobile phone.
iDrive, for explanation of principle, refer to
page16.
1.Press the button to open the start
menu.
2.Open the menu by pressing the controller.
3.Select "Settings" and press the controller.
4.Select "Bluetooth" and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Bluetooth" is selected and
press the controller.
6.Select "Phone" and press the controller.
7.Select the desired mobile phone and press
the controller.
8.Select "Delete device" and press the con-
troller.
The logged-off mobile phone is deleted
from the list.
The phone book entries you have trans-
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180 ferred from your mobile phone to your vehi-
cle are also deleted in the process.
Activating/deactivating Bluetooth link
Bluetooth technology is not approved in
all countries. Observe the applicable local
regulations. Temporarily disconnect the Blue-
tooth link between the vehicle and the mobile
phone if necessary.<
If the Bluetooth link is deactivated, you cannot
operate your mobile phone via the vehicle and
the mobile phone can use other devices with a
Bluetooth interface, e.g. a laptop computer.
To temporarily deactivate the Bluetooth link
between your vehicle and your mobile phone:
1.Remove the mobile phone from the snap-in
adapter and switch it off.
2.Press the button to open the start
menu.
3.Select the menu and press the controller.
4.Select "Settings" and press the controller.
5.Select "Bluetooth" and press the controller.
6.Change to upper field if necessary. Turn the
controller until "Bluetooth" is selected and
press the controller.
7.Select "Settings" and press the controller.
the Bluetooth link is activated.8.Select "Bluetooth communication active"
and press the controller to activate or deac-
tivate the link.Adjusting volume
Turn the knob during a call to select the desired
volume.
This volume for the hands-free system is main-
tained, even if the other audio sources are set to
minimum volume.
You can also adjust the volume with the buttons
on the steering wheel, refer to page11.
The setting is stored for the remote control cur-
rently in use.
Operation via iDrive
You can operate the following functions via
iDrive:
>Dial phone numbers.
>Dial phone numbers from the phone book.
>Dial stored phone numbers, e.g. from the
list of accepted calls.
>End a call.
When the ignition and radio readiness are
switched off, e.g. after removing the remote
control from the ignition lock, you can continue
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an ongoing call via the hands-free system for no
more than 25 minutes.
Speech quality
If the person you are talking to cannot under-
stand you well, this may be due to excessively
loud background noises. The full mobile phone
preparation package can compensate for these
noises to a certain degree. To optimize the
speech quality during a call, we recommend
that you:
>Reduce background noises, e.g. by closing
the windows, reducing the air volume of the
automatic climate control or pointing the
front vent outlets downward
>Reduce the volume of the hands-free sys-
tem
Requirements
The logon data of the mobile phone are stored
in the vehicle and the mobile phone is ready to
operate.
The engine is running or the ignition is switched
on.
The mobile phone is detected by the vehicle.
iDrive, for explanation of principle, refer to
page16.
1.Press the button.
This opens the start menu.
2.Move the controller forward to open "Com-
munication".
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry
is displayed.
Accepting a call
Select "Accept" and press the controller.
Rejecting a call
Select "Reject" and press the controller.
The caller is diverted to your mailbox if it has
been activated.
Calling
Dialing phone numbers
1.Select "Phone" and press the controller.
2.Select "Dial" and press the controller.
3.Enter the desired phone number by dialing
the individual digits and pressing the con-
troller.
Always enter the complete phone number
consisting of national dialing code, area
code, and phone number.
The letters correspond to the digits on the
keypad of the mobile phone.
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182 To delete an incorrect character:
Move the controller toward the right to
select and press the controller.
4.Select "Dial number" and press the control-
ler.
For your phone number to be displayed to the
person you are calling, the display of phone
numbers must be enabled by your service pro-
vider.
Ending a call
1.Select the phone number and press the
controller.
2.Select "End call" and press the controller.
Dialing a phone number from phone
book or a phone number stored in a list
Phone numbers you have called, incoming calls
and the entries of the phone book are stored in
lists when the mobile phone is connected to the
vehicle via Bluetooth. If the caller is entered in
the phone book, the name of the entry is dis-
played instead of the phone number.
You can select the desired subscriber from the
list and establish the connection.
Five lists are available:
>"A - Z"
The entries of the mobile-phone phone
book, consisting of the name and phone
number, are sorted alphabetically.
>"Top 8"
The eight numbers called most frequently
from the phone book "A - Z" are automati-
cally stored in the Top 8 list. The list is
sorted according to frequency.
>"Redial"
The last eight phone numbers you have
dialed are automatically stored. The last
number dialed is at the top of the list.
>"Missed calls"
The phone numbers of the last eight calls
which were not accepted are stored. This
requires the telephone number of the caller
to have been sent.
>"Received calls"
The phone numbers of the last eight
accepted calls are stored. This requires the
telephone number of the caller to have been
sent.
Dialing phone numbers from phone
book
The list "A - Z" is available for you phone book
entries. The phone book entries appear on the
Control Display.