Warranty
Owner's information
Dear
Th is booklet contains the limited warranties appli
cable to yo ur new Volkswagen model. Please read
these limited warranties carefully to determine your
warranty rights and obligatio ns.
Your New Vehicle Limited Warranty includes virtually bumper to bumper coverage for 3 years or miles, whichever occurs first and Powertrai n Limite d W arranty coverage for 5 years or miles, whichever occurs first. Your vehicle has a Limited Warranty Against Corros ion Perforation for a period of 12 years irrespective of mileage.
you are a reside nt of the
New Mexico , Rhode
Customer CARE
3499 West Hamlin R oad
Ro chester
addition to and separa te from the above com
pre he nsive warranty package, Volkswage n of America, an ope rating unit of Volkswagen
U
SA Warranty and Maintenance Group
of America
, (" Volkswagen ") also offers
you complimentary participation in the Volkswagen
Carefree Maintenance Program described in this
booklet.
you have a concern or you are not satisfied with
the serv ice that you receive from your dealer , we
suggest that yo u discuss it with the Service Man
ager at you r deale rs h ip .
or wri te to the Volks
wagen Customer CARE Center.
a program administe red through the
Council of Better Business Bureaus . T h e BBB AU
16.
you change your address or buy a used Volkswagen model, comple te one of the postcards in the middle of th is booklet. You need not use this card if you purchased your
Vo lkswagen through an author ized Volkswagen
dealer .
New
limitations on how long an implied warranty lasts, so this limitation may not apply to you.
You are req
uired to u se the BBB procedure before pursuing any legal remedy under 15 with respect to the New Vehicle Limited Warranty. You may also be quired to use the BBB procedure before pursuing legal remedies under your state lemon law. Please refer to the Consumer Protection section of this booklet for more information.
Coverage
This limited warranty covers an y repair to correct a
manufacturer's defect in material or workmanship except wheel alignment, tire balance, and the
miles, whichever occurs first.
Original Equipment Battery
Original equipment batteries are covered
miles, whic hever occurs firs t
( i.e. headlight adjustment).
Towing I Jump start
Towing service to the nearest authorized gen deale r and/o r a jump start are covered for 3
years or
rant able .
Refe r to the 24-Hour Roadside Assis tance Owner's
Guide for speci
fic details on the services provided.
Where to go for warranty service
This limited warranty w ill be hono red by any
including it s territories.
your Volkswagen model is brought to an
including its territories , this limited warranty will not
apply. Defects in material or workmanship
try (except Canada).
Warranty re pairs while traveling in
Warra nty repairs while traveling in Canada should
be performed by an authorized Volkswagen dealer .
New Vehicle Limited Warran ty, Canadian
dea le rs can submit a claim . Proof of U nited residence is requi red. not submit your claim, you may be asked to pay for
t he repair.
please present the invoice to your United
hicle changes within the Warranty period.
Free-of-charge repair
Repairs under this li mited warranty are free of charge. Your authorized Volkswagen dealer will pair the defective part or replace it with a new or remanufacture d genuine Volkswagen part.
bulbs damaged by outside are not covered .
Warranty 3
