Page 65 of 86
MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-64
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 1
CONTINUED
Check component 225 on the vehicle:
–Check for + 12 V battery feed on connection BCP4 (Laguna), BP32 (Mégane and Scénic) or BP10 (commercial
vehicle), + 12 V after ignition feed on connection AP10 (Laguna), AP43 (Mégane and Scénic) or AP26
(commercial vehicle) and an earth on connections MA, MB and NAP (Laguna), NC and MK (LHD commercial
vehicle), NJ and MJ (RHD commercial vehicle), MAM and NAM (Scénic), MAM and NAM (RHD Mégane), MAN
and NAM (LHD Mégane), of component 225.
–Also check for + 12 V battery feed on connection BCP4 (commercial vehicle and Laguna) or BCP3 (Mégane
and Scénic) and an earth on connection MT (Trafic and Laguna), MAO (Mégane and Scénic) or NL (Master) of
the black 8-track connector of component 261 (Trafic: 662).
Using the universal bornier, check the insulation, continuity and the absence of interference resistance on
the following connections:
●connection code 107W,
●connection code 107X,
between components 261 and 225.
Trafic:
●connection code 34GA,
●connection code 34DZ,
between components 662 and 225.
Are these tests correct?
Yes No
If the fault has not been solved, contact Techline.
If the connection or connections are faulty and there is
a repair procedure (see Technical Note 6015A,
Electrical wiring repair, Wiring: Precautions for
repair), repair the wiring, otherwise replace it.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
Page 66 of 86
MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-65
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 2 The screen stays black
NOTESOnly consult this ALP after a complete check with the diagnostic tool.
Check that the fault remains after pressing the on/off button for component 261 (Trafic:
662).
Use the Wiring Diagram Technical Note for the vehicle concerned.
Establish dialogue with the computer.
Is dialogue possible with the computer?
Yes
Check that the computer is correctly configured
(see Configuration and programming).
Yes
When the ignition is switched on, is the +
accessories feed present on connection SP2 of the
8-track connector of component 261 (Trafic: 662)?
Yes
NoApply ALP 1 No dialogue possible
between the computer and the CLIP
tool.
NoRun command VP005 Computer
configuration (see Configuration and
programming).
No
AFTER REPAIRCarry out a complete check with the diagnostic tool.
NAV4R_V24_ALP2
Page 67 of 86
MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-66
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 2
CONTINUED
Check that the radio display appears on the
instrument panel dot matrix display (only on
Mégane).
No Yes
Check for + 12 V on connections 46M and 46N
and earth on connections 46BG, 46BH and
46BK of the connector of component 1127.
Are these tests correct?
Yes
Cut the + accessories feed (for at least 1 minute)
then re-activate it.
Is the fault still present?If the connection is faulty and there is a
repair procedure (see Technical
Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair
the wiring, otherwise replace it.
No
NoEnd of fault finding.
In the event of an intermittent
fault, contact the Techline.
YesContact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
Page 68 of 86
MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-67
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 3 Poor guidance/poor location/GPS fault
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Place the vehicle in an open area for 10 minutes with the system switched on.
Use the Wiring Diagram Technical Note for the vehicle concerned.
Is the GPS pictogram green?
Yes
Carry out a road test and check parameter PR002
Vehicle speed (see conformity check).
Has the fault been solved?
No
Check the conformity of parameter PR009 Angular
position (see Conformity check).
Has the fault been solved?
No
Carry out a road test to try to reproduce the fault
described by the customer.
Has the fault been reproduced?
No
Possible customer misunderstanding regarding system performance (eg.: location accuracy) or operation (eg.: use
of cartographic CD-ROM).
Refer to the Driver's Handbook.
No
YesEnd of fault finding.
YesEnd of fault finding.
Yes
AFTER REPAIRCarry out a complete check with the diagnostic tool.
NAV4R_V24_ALP3
Page 69 of 86
MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-68
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 3
CONTINUED
Disconnect the GPS coaxial cable at the rear of component 261 (Trafic: 662) and measure the resistance between
the core and the shielding.
Is the value less than 30 ΩΩ Ω Ω
?
Yes No
Disconnect the GPS coaxial cable from the cut-off
plate at the rear and check the insulation,
continuity and the absence of interference
resistance on the GPS coaxial cable at the rear of
component 261 (Trafic: 662).
Is the check result correct?
No Yes
Replace the passenger
compartment GPS coaxial
cable.
Check the feed voltage on component 1551
(commercial vehicle, Mégane and Scénic: 886) (4.5 V
± 0.5 V) at the output of component 261 (Trafic: 662).
Is the check result correct?
Yes No
Replace component 1551.
Contact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
Page 70 of 86
MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-69
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 4 Poor radio reception
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Use the Wiring Diagram Technical Note for the vehicle concerned.
Is the radio field intensity appropriate (see Interpretation of parameter PR010 Radio field
intensity)?Yes
No
Check the condition and connection of the connectors of component 261 (Trafic: 662) and
component 886.
Using the universal bornier, check the insulation, continuity and the absence of
interference resistance on the following connections:
●TB13 connection code.
●34AN connection code.
Between components 261 (commercial vehicle: 662) and 886.
Also check the feed to component 886 on connection 34AM (12 V ±± ± ±
1 V).
Are the connections faulty?
Yes No
If the connection or connections are faulty and there is a repair procedure
(see Technical Note 6015A, Electrical wiring repair, Wiring:
Precautions for repair), repair the wiring, otherwise replace it.
Has the fault been solved?
Yes No
End of fault finding.
Contact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
NAV4R_V24_ALP4
Page 71 of 86
MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-70
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 5 CD read fault
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Use the Wiring Diagram Technical Note for the vehicle concerned.
Is the fault related to CD reading by the radio/
navigation computer or by the 6CD changer?
By the radio/navigation computer By the 6CD changer
Is the CD an MP3 CD?
Yes
Check that component 261 (commercial vehicle:
662) is compatible with MP3 CDs (see "MP3" logo
on keypad).
Yes
Try with another MP3 CD.
Has the fault disappeared?
Yes
The faulty CD is in poor condition or is not
compatible (only MP3 format is compatible).
No
NoEnd of fault finding.
NoContact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
NAV4R_V24_ALP5
Page 72 of 86
MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-71
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 5
CONTINUED 1
Is the CD an audio CD?
Yes No
Try with another audio CD. Has the fault
disappeared?
Yes No
The faulty CD is in poor
condition or is not compatible.
The CD is not compatible - End of fault finding.
Contact the
Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
