MULTIMEDIA
Fault finding - Interpretation of parameters86C
86C-52
NAV 4R
Program no.: 0000
Vdiag No.: 24
PR008
NUMBER OF SATELLITES RECEIVED
NOTESThere must be no present or stored faults.
Use the Wiring Diagram Technical Note for the vehicle concerned.
Check the condition and connection of the GPS coaxial connector of the following components (bent pins, bad
contacts, etc.):
Commercial vehicle: 662 and 886.
Mégane cabriolet: 261, 1551 and 886.
Mégane and Scénic: 886 and 261.
Laguna: 261 and 1551.
If the connector is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the connector, otherwise replace the wiring.
Disconnect the GPS coaxial cable at the rear of component 261 (Trafic: 662) and measure the resistance between
the core and the shielding.
If the resistance is less than 30 ΩΩ Ω Ω
, disconnect the GPS coaxial cable from the cut-off plate at the rear and check
the insulation, continuity and absence of interference resistance on the GPS coaxial cable at the rear of
component 261 (Trafic: 662).
If the connections are not correct, replace the coaxial cable.
If the connections are correct, replace the GPS aerial.
Mégane II ph2
(see MR 364 mechanical, 83C On-board telematics system, Aerial: Removal - Refitting)
Laguna II ph2
(see MR 395 mechanical, 83C On-board telematics system, Aerial: Removal - Refitting)
Scénic II ph2
(see MR 370 mechanical, 83C On-board telematics system, Aerial: Removal - Refitting)
Trafic II ph1 and ph2
(see MR 408 mechanical, 83C On-board telematics system, Aerial: Removal - Refitting)
Master ph2 and ph3
(see MR 377 mechanical, 83C On-board telematics system, Aerial: Removal - Refitting)
Master propulsion ph2
(see Technical Note 3818A, 83C On-board telematics system, Navigation aerial: Removal - Refitting).
If the resistance is greater than 30 ΩΩ Ω Ω
, check the feed voltage of component 1551 (4.5 V ±± ± ±
0.5 V) at the output of
component 1551 or 886.
If the voltage is not correct, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
NAV4R_V24_PR008
MULTIMEDIA
Fault finding - Customer complaints
86C
86C-62
NAV 4R
Program no.: 0000
Vdiag No.: 24
NOTESOnly consult the customer complaints after performing a complete check with
the diagnostic tool.
THE 6 CD CHANGER DOES NOT WORK ALP 11
NO RADIO AND/OR CD SOUND ALP 12
SATELLITE CONTROLALP 13
FRONT PANEL BUTTON FAULT ALP 14
NO NAVIGATION VOICE MESSAGES ALP 15
THE VOLUME DOES NOT INCREASE WITH THE VEHICLE SPEED ALP 16
NO TRAFFIC INFORMATION MESSAGES APPEAR ON THE SCREEN ALP 17
THE DISPLAY ON THE SCREEN STAYS FROZEN ALP 18
MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-80
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 13 Satellite control
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
There is no response when one of the radio satellite control buttons is pressed.
Refer to the interpretation of statuses ET006 + button, ET007 - button, ET008 Top button, ET009 High button,
ET010 Low button, ET036 MUTE button and ET037 Satellite wheel.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
NAV4R_V24_ALP13
MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-82
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 15 No navigation voice messages
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Check that the sound from the radio is coming
through the front speakers.
Is the sound coming from the speakers?
Yes
Check that voice guidance is activated. Press the
NAV button.
Select the configuration then voice guidance
menus.
Is the "Voice messages" option active?
Yes
Check that the volume is correctly set.
In the AUDIO settings menu (Audio settings
button). Select the "volumes" then "NAV" menus
and press the + button on the satellite several
times to obtain at least volume 13.
Do your hear the: "+ loud" message?
Yes No
The fault is solved - customer
misunderstanding.
Cut the + accessories feed (for at least 1 minute) then
re-activate it
Is the fault still present?
NoApply ALP 12 No radio and/or
CD sound.
NoActivate the option.
End of fault finding.
In the event of an intermittent fault, contact
the Techline.
No
YesContact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
NAV4R_V24_ALP15
