261 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and press
the trunk lid button for a minimum of
20 seconds until the SOS button is
flashing.
The message:
CALL CONNECTED
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND*
system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND* navigation
system (if engaged) will continue to
run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND*
unit. A pop-up window will appear in
the COMAND* display to indicate that
a Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage:
CALL CONNECTED
will appear in
the multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk lid button was pressed for
more than 20 seconds before door un-
lock authorization was received by the
Response Center, you must wait
15 minutes before pressing the trunk
lid button again.
263 Controls in detail
Useful features
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
Remote control integrated into the interior
rear view mirror1Indicator lamp
2 3 4Signal transmitter button
5Hand-held transmitter button
6Hand-held remote control trans-
mitter (not part of the vehicle
equipment)
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate op-
erator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage.
When programming a garage door opener,
the door moves up or down. When program-
ming a gate operator, the gate opens or
closes.
Do not use the integrated remote control
with any garage door opener that lacks safe-
ty stop and reverse features as required by
U.S. federal safety standards (this includes
any garage door opener model manufac-
tured before April 1, 1982). A garage door
that cannot detect an object - signaling the
door to stop and reverse - does not meet
current U.S. federal safety standards.
264 Controls in detailUseful features
iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact an authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
iUSA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject
to the following two conditions:
(1) This device may not cause interfer-
ence, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
266 Controls in detailUseful featuresStep 7:
To program the remaining two buttons,
repeat the steps above starting with
step 3.Rolling code programming
To train a garage door opener (or other roll-
ing code devices) with the rolling code fea-
ture, follow these instructions after
completing the “Programming” portion
(steps 1 through 6) of this text. (A second
person may make the following training
procedures quicker and easier.)
Step 8:
Locate “training” button on the garage
door opener motor head unit.
Exact location and color of the button
may vary by garage door opener brand.
Depending on manufacturer, the “train-
ing” button may also be referred to as
“learn” or “smart” button. If there is dif-
ficulty locating the transmitting button,
refer to the garage door opener opera-
tor’s manual. Step 9:
Press “training” button on the garage
door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the follow-
ing step.
Step 10:
Firmly press, hold for two seconds and
release the programmed integrated
signal transmitter button (2, 3
or4).
Step 11:
Press, hold for two seconds and re-
lease same button a second time to
complete the training process.
Some garage door openers (or other rolling
code equipped devices) may require you to
perform this procedure a third time to
complete the training.
iIf the indicator lamp1 flashes rapidly
for about two seconds and then turns
to a constant light, continue with pro-
gramming steps 8 through 12 as your
garage door opener may be equipped
with the “rolling code feature”.
267 Controls in detail
Useful features
Step 12:
Confirm the garage door operation by
pressing the programmed integrated
signal transmitter button (2, 3
or4).
Step 13:
To program the remaining two buttons,
repeat the steps above starting with
step 3.Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the inte-
grated signal transmitter to pick up the sig-
nal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner.
If you live in Canada or if you are having dif-
ficulties programming a gate operator (re-
gardless of where you live) by using the
programming procedures, replace step 4
with the following:Step 4:
Continue to press and hold the inte-
grated signal transmitter button (2,
3 or4) while you press and re-press
(“cycle”) your hand-held remote con-
trol transmitter6 every two seconds
until the frequency signal has been
learned. Upon successful training, the
indicator lamp1 will flash slowly and
then rapidly after several seconds.
Proceed with programming step 5 and
step 6 to complete.
284 OperationAt the gas stationRefuelingThe fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the SmartKey or the SmartKey with
KEYLESS-GO* automatically locks/un-
locks the fuel filler flap.
Turn the engine off
by turning the SmartKey to
position0. Remove the SmartKey
from the starter switch.
by pressing the KEYLESS-GO*
start/stop button (
page 35).
Open the driver’s door (with the
driver’s door open, starter switch is now in position0, same as
SmartKey removed from starter
switch).
Open the fuel filler flap by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.
Turn the fuel cap to the left and hold on
to it until possible pressure is released.
Take off the cap and set it in the recess
on the fuel filler flap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.
Only fill your tank until the filler nozzle
unit cuts out – do not top up or over-
fill.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
injury. Whenever you are around gasoline,
avoid inhaling fumes and skin contact, extin-
guish all smoking materials. Never allow
sparks, flame or smoking materials near
gasoline!
300 OperationTires and wheelsDirection of rotation
Unidirectional tires offer added advan-
tages, such as better hydroplaning perfor-
mance. To benefit, however, you must
make sure the tires rotate in the direction
specified.
An arrow on the sidewall indicates the
intended direction of rotation (spinning) of
the tire.
Loading the vehicle
Two labels on your vehicle show how much
weight it may properly carry.
The Tire and Loading Information
placard (Example A) or the Vehicle Tire
Information placard (Example B) can be
found on the driver’s door B-pillar. This
placard tells you important information
about the number of people that can be
in the vehicle and the total weight that
can be carried in the vehicle. It also
contains information on the proper size
and recommended tire inflation
pressures for the original equipment
tires on your vehicle.
The Certification label, also found on
the driver’s door B-pillar tells you about
the gross weight capacity of your vehi-
cle, called the Gross Vehicle Weight
Rating (GVWR). The GVWR includes the
weight of the vehicle, all occupants,
fuel and cargo. The Certification label
also tells you about the front and rear
axle weight capacity, called the Gross Axle Weight Rating (GAWR). The GAWR
is the total allowable weight that can be
carried by a single axle (front or rear).
Never exceed the GVWR or GAWR for
either the front axle or rear axle.
1Driver’s door B-pillar
Following is a discussion on how to work
with the information contained on the two
placards with regards to loading your vehi-
cle.
iSpare wheels may be mounted against
the direction of rotation (spinning) even
with a unidirectional tire for temporary
use only until the regular drive wheel
has been repaired or replaced. Always
observe and follow applicable tempo-
rary use restrictions and speed limita-
tions indicated on the spare wheel.
301 Operation
Tires and wheels
Tire and Loading Information
Your vehicle is equipped with either the
Tire and Loading Information placard
(Example A) or the Vehicle Tire Information
placard (Example B). Placard (Example A)
1Load limit information on the Tire and
Loading Information placard
The placard showing the load limit informa-
tion is located on the driver’s door B-pillar.
If your vehicle is equipped with the Tire and
Loading Information placard (Example A),
locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kilograms or XXX lbs.”
on this placard. The combined weight of all
occupants, cargo / luggage and trailer
tongue load (if applicable) should never
exceed the weight referenced in that
statement.Warning!
G
Do not overload the tires by exceeding the
specified load limit or vehicle capacity
weight as indicated on the placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
iData shown on placard examples are
for illustration purposes only. Load lim-
it data are specific to each vehicle and
may vary from data shown in the illus-
trations below. Refer to placard on ve-
hicle for actual data specific to your
vehicle.