2006 MERCEDES-BENZ R350 door lock

311 Controls in detail
Useful features
You can take and place telephone calls us-
ing thes andt buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 194).
See separate instruction manual for infor-
mation on how to operate the telephone.
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency


roadside assistance


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the Modular COMAND System or on the
multifunction steering wheel. To raise, turn
the rotary volume control on Modular
COMAND System clockwise or press
buttonæ on the multifunction steering
wheel. To lower, turn the rotary volume
control on Modular COMAND System con-
!The initial activation of the Tele Aid
system may only be performed by
completing the subscriber agreement
and placing an acquaintance call using
the ¡button. Failure to complete
either of these steps will result in a
system that is not activated.
If you have any questions regarding
activation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).

319 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle at the time
arranged with the Response Center
and pull the tailgate recessed handle
for minimum of 20 seconds until the
SOS button is flashing.
The message
Connecting call
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered
incident report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist may
attempt to establish voice contact with
the vehicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds
before door unlock authorization was
received by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.

395 Operation
Vehicle care
Vehicle care
Cleaning and care of the vehicle
While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can at-
tack the paintwork as well as the
underbody and cause lasting damage.Such damage is caused not only by ex-
treme and varying climatic conditions, but
also by:


Air pollution


Road salt


Tar


Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:


Grease and oil


Fuel


Coolant


Brake fluid


Bird droppings


Insects


Tree resins, etc.
Frequent washing reduces and / or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:


near the ocean


in industrial areas (smoke, exhaust
emissions)


during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a thor-
ough check is a washing of the underbody
followed by a thorough inspection. Dam-
aged areas need to be re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others ap-
plied later.
Warning!
G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.

396 OperationVehicle careWe have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Light Truck Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an
authorized Mercedes-Benz Light Truck
Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
!Follow the instructions provided by the
power washer manufacturer on main-
taining a distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to
power-wash tires. The intense jet of
water can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with
KEYLESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be
inadvertently locked or unlocked.

397 Operation
Vehicle care
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months, de-
pending on the climate and washing deter-
gent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of dirt embedding (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).Engine cleaning
Prior to cleaning the engine compartment
make sure to protect electrical compo-
nents and connectors from the intrusion of
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax, should be applied to the en-
gine compartment after every engine
cleaning. Before applying, all control link-
age bushings and joints should be lubricat-
ed. The poly-V-belt and all pulleys should
be protected from any wax.Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the underbody, do not for-
get to clean the inner sides of the wheels.!Affixing stickers, adhesive tape or sim-
ilar materials to painted body compo-
nents may damage the paintwork.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with
KEYLESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be
inadvertently locked or unlocked.

398 OperationVehicle careHand-wash
Do not use hot water or wash your vehicle
in direct sunlight. 
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.

Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.

Use plenty of water and rinse the
sponge and chamois frequently.

Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.Automatic car wash
You can have your car washed in an auto-
matic car wash from the start. Automatic
car washes without brushes are prefera-
ble.
If the vehicle is very dirty, prewash it be-
fore running it through the automatic car
wash.
!If you want the gear position to remain
inN (for example when the vehicle is
pulled through a car wash)


do not remove the SmartKey from
the starter switch
or, when using KEYLESS-GO*


do not turn off the engine using the
KEYLESS-GO start/stop button*
and open the driver’s door
Otherwise, the transmission will shift
toP and lock the wheels, preventing
the vehicle from being pulled through a
car wash.
!Due to the width of the vehicle, fold in
exterior rear view mirrors prior to run-
ning the vehicle through an automatic
car wash to prevent damage to the
mirrors.
Make sure that the windshield wiper
switch is set to0 (
page 59). Other-
wise, the rain sensor could activate and
cause the wipers to move unintention-
ally. This may lead to vehicle damage.
iAfter running the vehicle through an au-
tomatic car wash, wipe any wax off of
the windshield (
page 400). This will
prevent smears and reduce wiping
noise which can be caused by residual
wax on the windshield.
When leaving the car wash, make sure
that the mirrors are folded out. Other-
wise they may vibrate.

439 Practical hints
What to do if …
Display symbol
Display messages
Possible cause/consequence
Possible solution
A
Check gas cap
See Operator’s Manual
A loss of pressure has been
detected in the fuel system. The
fuel cap may not be closed
properly or the fuel system may
be leaky.

Check the fuel cap (
page 342).
If it is not closed properly:

Close the fuel cap.
If it is closed properly:

Have the fuel system checked by an
authorized Mercedes-Benz Light Truck
Center.
a
Hood open
Trunk open
You are driving with the hood or
the tailgate open.

Close the hood (
page 345) or the
tailgate (
page 124).
You are trying to lock the vehicle
with the KEYLESS-GO* function
with a door or the tailgate open.

Close all doors and/or the tailgate
(page 124).

440 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause/consequence
Possible solution
F
Key
not recognized
The SmartKey with
KEYLESS-GO* is not recognized
while the engine is running
because

the SmartKey with
KEYLESS-GO* is not in the
vehicle


there is strong
radio-frequency interference

Stop the vehicle as soon as it is safe to do
so.

Search for the SmartKey with
KEYLESS-GO*.
Otherwise the vehicle cannot be centrally
locked nor can the engine be started
again after the engine is stopped.
The SmartKey with
KEYLESS-GO* is momentarily
not recognized.

Change the position of the SmartKey with
KEYLESS-GO* in the vehicle.

Operate the vehicle with the SmartKey in
the starter switch if necessary.
Key
not recognized
The SmartKey with
KEYLESS-GO* is not recognized
while the ignition is switched on
(page 38) and a door is
opened or closed and


the SmartKey with
KEYLESS-GO* is not in the
vehicle

Search for the SmartKey with
KEYLESS-GO*.
Otherwise the vehicle cannot be locked
nor can the engine be started.

Change the position of the SmartKey with
KEYLESS-GO* in the vehicle.