2006 MERCEDES-BENZ E-Class ESP

158 Service
Tele Aid*
Tele Aid incorporates the following func-
tions:
Emergency call system
Roadside Assistance
Information
For certain emergency situations, the sys-
tem automatically triggers an emergency
call. An emergency call can also be trig-
gered manually. Refer to your vehicle Op-
erator's Manual for additional information.
If the system initiates an emergency call,
Connecting appears on the display.
During the emergency call
Call Connected
appears on the display. No operation from
COMAND is possible.Mercedes-Benz Roadside Assistance will
assist if technical problems with your vehi-
cle are experienced.
Roadside Assistance can be requested
manually. Refer to your vehicle Operator's
Manual for additional information.
Upon request of Roadside Assistance the
system initiates the call to the Mercedes-
Benz Response Center.
Connecting appears on the display.
If the connection is made, the message
Call Connected appears on the display.
Even after ending of the connection, the
service may remain active for up to anoth-
er 5 minutes in order to transmit any re-
quired data. During this time, phone calls
cannot be made, nor can SMS messages
be received.During activation of a roadside assistance
call, it is not possible to switch to another
application.
The transmitted data can contain, e.g., text
messages or address details of a
Mercedes-Benz Center.
Cancelling text messages
Press after you have read the mes-
sage.
The message disappears.
Starting route guidance
You are prompted to confirm if route guid-
ance to the address is to be started.
Use to select the Yes menu item
and confirm with .
The system starts the route calcula-
tion, and subsequently the route guid-
ance to the defined address
(
page 130).
Emergency call system
Roadside Assistance

159 Service
Tele Aid*
Ending the connection
On the COMAND control unit
Press.
On the multifunction steering wheel
Presst .
COMAND reverts to the system last ac-
tive before Tele Aid was activated.
A call to the Mercedes-Benz Response
Center will be initiated. Information re-
garding the operation of your vehicle, the
nearest authorized Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you. Refer to your vehi-
cle Operator's Manual for additional
information. When a call to the Mercedes-Benz Re-
sponse Center is initiated,
Connecting ap-
pears on the display.
When the connection is made, the mes-
sage
Call Connected appears on the display.
Even after the connection has been ended,
the service will remain active for 5 minutes
in order to transmit any required data. Dur-
ing this time, phone calls can not be made,
nor can SMS messages be received.
The transmitted data can contain, e.g., text
messages or address details of a Mer-
cedes-Benz Center.Cancelling text messages
Press after you have read the mes-
sage.
The message disappears.
Starting route guidance
You are prompted to confirm if route guid-
ance to the address is to be started.
Use to select the Yes menu item
and confirm with .
The system starts the route calcula-
tion, and subsequently the route guid-
ance to the defined address
(
page 130).
Information

173 Glossary
Root directory
The uppermost directory on a storage
medium.
Scan rate (MP3)
Indicates the frequency at which volt-
age samples are taken during the con-
version of an analog signal into a digital
signal. The analog-to-digital converter
converts the samples into digital sig-
nals.
SCAN search
Plays receivable radio stations, or CD
tracks in succession, each for approx.
8 seconds.
SIM
(S
ubscriber Identity Module)
Card provided by the GSM telephone
service provider. Necessary for access-
ing a mobile communication network.
SMS
(S
hort Message Service)With this function, you can receive,
read and delete short text messages
(if SMS service is provided by your ser-
vice provider).
Soft keys
Keys to activate different functions,
depending on the selected operating
mode.
Tele Aid
(Tele
matic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response: automatic and man-
ual emergency, roadside assistance
and information. Tele Aid is initially
activated by completing a subscriber
agreement and placing an acquain-
tance call.
The Tele Aid system is operational pro-
vided the vehicle's battery is charged,
properly connected, not damaged and
cellular and GPS coverage are avail-
able.Telematics
Compound word made up of the terms
Telecommunication and Informatics.
Unlock code
Your unlock code prevents unautho-
rized persons from using your tele-
phone. The unlock code is a number
string, which you have to enter when
switching on the telephone.
UTC
(U
niversal Time Coordinated)
The mean sun time associated with lon-
gitude zero (world time). It functions as
basis for the time zones.
WB
Weatherband