SQUEAK AND RATTLE TROUBLE DIAGNOSES
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SQUEAK AND RATTLE TROUBLE DIAGNOSESPFP:00000
Work FlowNIS0025N
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to SE-9, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.
The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).
If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.
After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces=higher pitch noise/softer surfaces=lower pitch noises/edge to surface=chirping
Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.
Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.
Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT842
SQUEAK AND RATTLE TROUBLE DIAGNOSES
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INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30
50 mm (1.181.97 in)
FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15
25 mm (0.590.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit. Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingNIS0025O
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.
SE-8
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Revision: 2006 January2006 M35/M45
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
SRS-32
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Trouble Diagnosis without CONSULT-IINHS00098
DIAGNOSTIC PROCEDURE 6
Inspecting SRS Malfunctioning Parts by Using “AIR BAG” Warning Lamp — Diagnosis Mode
NOTE:
SRS will not enter Diagnosis mode if no malfunction is detected in User mode.
1. Turn ignition switch ON.
2. After “AIR BAG” warning lamp lights for 7 seconds, turn ignition switch OFF within 1 second.
3. Wait more than 3 seconds.
4. Repeat the steps 1 to 3 twice. (Perform three times in all.)
5. Turn ignition switch ON.
SRS is now in Diagnosis mode.
“AIR BAG” warning lamp operates in Diagnosis mode as follows:
WARNING LAMP FLASH CODE CHART
PHIA0532E
PHIA1233E
SHIA0028E
SRS-40
SPIRAL CABLE
Revision: 2006 January2006 M35/M45
SPIRAL CABLEPFP:25554
Removal and InstallationNHS0009D
REMOVAL
CAUTION:
Before servicing, turn ignition switch OFF, disconnect both battery terminal and wait at least 3
minutes.
Do not use air tools or electric tools for servicing.
Do not disassemble the spiral cable.
Do not arrow oil, grease, detergent or water to come in contact with the spiral cable.
Do not make an impact to the spiral cable by dropping etc. Replace the spiral cable if it has been
dropped or sustained an impact.
1. Remove the air bag module. Refer to SRS-38, "
Removal and Installation" .
2. Remove the steering wheel. Refer to PS-12, "
Removal and Installation" .
3. Remove the column cover.
4. Remove the wiper washer switch, then remove light and turn signal switch from the spiral cable.
5. Remove the spiral cable.
Disconnect the horn switch connector (shown as A in the fig-
ure).
Disconnect the spiral cable connector (shown as B in the fig-
ure).
Loosen the spiral cable fixing screws.
Shift the spiral cable forward a bit while pushing the pawl
located above the spiral cable.
Disconnect the steering wheel switch connector (shown as C
in the figure).
NOTE:
Disconnect the spiral cable connector after disconnecting the
horn switch connector.
INSTALLATION
Install in the reverse order of removal.
PHIA1112E
1. Steering wheel 2. Steering column cover (lower) 3. Light and turn signalswitchs
4. Wiper washer switch 5. Spiral cable 6. Steering column cover (upper)
7. Steering column assembly 8. Driver air bag module connector
PHIA0886J
STC-10
[EPS]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
3. CHECK POWER STEERING CONTROL UNIT POWER SUPPLY CIRCUIT
Turn ignition switch ON, and then check voltage between power
steering control unit harness connector M8 and ground.
OK or NG
OK >> Power supply and ground circuit are normal.
NG >> Power supply circuit open or shorted. Repair or replace
any inoperative parts.
Symptom: The Steering Force Does Not Change Smoothly According to the
Vehicle Speed
NGS000E4
Heavy steering force with the static steering/light steering force during high-speed driving
1. POWER STEERING SOLENOID VALVE SIGNAL INSPECTION 1
1. Start engine.
2. Change the vehicle speed from 0 to 100 km/h (0 to 62 MPH)
slowly, and then check voltage between power steering control
unit harness connector M8 and ground.
OK or NG
OK >> GO TO 2.
NG >> GO TO 7.
2. POWER STEERING SOLENOID VALVE SIGNAL INSPECTION 2
1. Activate fail-safe function by running the engine speed at 1,500 rpm or higher for 10 seconds with the
vehicle stopped.
2. Change the engine speed to the idling, to approximately 1,600
rpm, and to approximately 3,000 rpm slowly, and then check
voltage between power steering control unit harness connector
M8 and ground.
OK or NG
OK >> GO TO 3.
NG >> GO TO 8.
3. CHECK POWER STEERING SOLENOID VALVE CONNECTOR
Turn ignition switch OFF, disconnect power steering solenoid valve harness connector, and check terminal for
deformation, disconnection, looseness, etc.
OK or NG
OK >> GO TO 4.
NG >> Harness or connector open or shorted. Repair or replace any inoperative parts. Terminal 1 – ground : Battery voltage (Approx. 12 V)
SGIA1232E
Terminal 7 – ground : The voltage has changed from
approximately 4.4 - 6.6 V to
approximately 2.4 - 3.6 V
SGIA1233E
Terminal 7 – ground : The voltage has changed from
approximately 5.5 V to approxi-
mately 2.1 V step-by-step.
SGIA1233E
STC-46
[RAS]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Diagnosis Chart by Symptom 1NGS000F1
1. CHECK SELF-DIAGNOSTIC RESULTS
Perform RAS self-diagnosis.
With CONSULT-II: STC-28, "SELF-DIAG RESULT MODE"
Without CONSULT-II: STC-31, "Diagnosis Procedure with Self-Diagnosis Function (Without CONSULT-
II)"
Are malfunctioning items displayed in self-diagnosis results?
YES >> Repair or replace any malfunctioning items.
NO >> GO TO 2.
2. CHECK RAS STATIC/DYNAMIC CHARACTERISTICS
Check RAS static/dynamic characteristics. Refer to STC-48, "
Check RAS Static/Dynamic Characteristics" .
Is the malfunction corrected?
YES >> INSPECTION END
NO >> Perform the following check, and then check the symptom again.
Adjust neutral position of steering angle sensor. Refer to BRC-6, "Adjustment of Steering Angle
Sensor Neutral Position" .
Steering angle sensor mounting condition. Refer to BRC-63, "Removal and Installation" .
Diagnosis Chart by Symptom 2NGS000F2
The steering force does not change smoothly according to the vehicle speed (Heavy steering force with the
vehicle stopped/Light handle operation during high-speed driving)
1. CHECK (1): POWER STEERING SOLENOID VALVE SIGNAL
1. Start engine.
2. Change the vehicle speed from 0 to 100 km/h (0 to 62 MPH)
slowly, and then check voltage RAS control unit harness con-
nector B127.
OK or NG
OK >> GO TO 2.
NG >> GO TO 7.
2. CHECK (2): POWER STEERING SOLENOID VALVE SIGNAL
1. Activate fail-safe function by running engine speed at 1,500 rpm or higher for 10 seconds with the vehicle
stopped.
2. Change the engine speed to the idling speed, approx. 1,600
rpm, and approximately 3,000 rpm slowly, and then check volt-
age RAS control unit harness connector B127.
OK or NG
OK >> GO TO 3.
NG >> GO TO 7.Terminal 36 – 34 : The voltage has changed from
approximately 4.4 - 6.6 V to approxi-
mately 2.4 - 3.6 V.
SGIA1281E
Terminal 36 – 34 : The voltage is changed from
approximately 5.5 V to approximately
2.1 V step-by-step.
SGIA1281E
TF-20
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Trouble Diagnosis Chart for SymptomsNDS000DK
If AWD warning lamp turns ON, perform self-diagnosis. Refer to TF-22, "SELF-DIAG RESULT MODE" .
NOTE:
Light tight-corner braking symptom may occur depending on driving conditions. This is not malfunction.
AWD Control Unit Input/Output Signal Reference ValuesNDS000DL
AWD CONTROL UNIT INSPECTION TABLE
Specifications with CONSULT-II
Symptom Condition Check item Reference page
AWD warning lamp does not turn ON when
the ignition switch is turned to ON.
(AWD warning lamp check)Ignition switch: ONCAN communication line
TF-33
Unified meter and A/C amp.
Unified meter control unit
AWD warning lamp does not turn OFF sev-
eral seconds after engine started.Engine runningCAN communication line
TF-33
Power supply and ground for AWD con-
trol unit
Unified meter and A/C amp.
Unified meter control unit
AWD solenoid
AWD actuator relay (integrated in AWD
control unit)
Wheel sensor
Heavy tight-corner braking symptom occurs
when the vehicle is driven and the steering
wheel is turned fully to either side after the
engine is started. (See NOTE.)
While driving
Steering wheel is
turned fully to either
sidesCAN communication line
TF-35Accelerator pedal position signal
AWD solenoid
Mechanical malfunction of electric con-
trolled coupling (clutch sticking etc.)
Vehicle does not enter AWD mode even
though AWD warning lamp turned to OFF.While drivingCAN communication line
TF-36
AWD solenoid
Mechanical malfunction of electric con-
trolled coupling (Mechanical engage-
ment of clutch is not possible.)
While driving, AWD warning lamp flashes
rapidly. (When flashing in approx. 1 minute
and then turning OFF.)
Rapid flashing: 2 times/secondWhile drivingProtection function is activated due to
heavy load to electric controlled cou-
pling. (AWD system is not malfunction-
ing. Also, optional distribution of torque
sometimes becomes rigid before lamp
flashes rapidly, but it is not malfunction.)TF-37
While driving, AWD warning lamp flashes
slowly. (When continuing to flash until turn-
ing ignition switch OFF)
Slow flashing: 1 time/2 secondsWhile driving
Vehicle speed: 20 km/h
(12 MPH) or moreTire size is different between front and
rear of vehicle.TF-37
Monitor item [Unit] Content Condition Display value
FR RH SENSOR [km/h] or [mph]Wheel speed (Front wheel
right)Vehicle stopped 0.00 km/h (0.00 mph)
Vehicle running
CAUTION:
Check air pressure of tire under
standard condition.Approximately equal to
the indication on speed-
ometer (Inside of
10%)
FR LH SENSOR [km/h] or [mph]Wheel speed (Front wheel
left)Vehicle stopped 0.00 km/h (0.00 mph)
Vehicle running
CAUTION:
Check air pressure of tire under
standard condition.Approximately equal to
the indication on speed-
ometer (Inside of
10%)