Page 313 of 330

IF YOU NEED CONSUMER ASSISTANCE 313
9
If for some reason you are still not satisfied, talk to
the general manager or owner of the dealership.
They want to know if you need assistance.
If your dealership is unable to resolve the concern,
you may contact the Manufacturer’s Customer
Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
Owner’s name and address
Owner’s telephone number (home and office)
Dealership name
Vehicle identification number
Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer
Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Phone: (800) 992-1997DaimlerChrysler Canada, Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico (915) 729-1248 or 729-1240
Outside Mexico (525) 729-1248 or 729-1240
Customer Assistance For The Hearing Impaired Or
Speech Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD
(Telecommunication Devices for the Deaf) equipment
at its Customer Center. Any hearing or speech
impaired customer who has access to a TDD or a
conventional teletypewriter (TTY) in the United States
can communicate with the manufacturer by dialing 1-
800-380-CHRY.
Page 314 of 330

314 IF YOU NEED CONSUMER ASSISTANCE
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of
unexpected repairs after your manufacturer’s new
vehicle limited warranty expires. The manufacturer
stands behind only the manufacturer’s Service
Contracts. If you purchased a manufacturer’s Service
Contract, you will receive Plan Provisions and an
Owner Identification Card in the mail within three
weeks of your vehicle delivery date. If you have any
questions about your service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s Service
Contract. It is not responsible for any service contract
other than the manufacturer’s Service Contract. If you
purchased a service contract that is not a
manufacturer’s Service Contract, and you require
service after your manufacturer’s new vehicle limited
warranty expires, please refer to your contract
documents and contact the person listed in those
documents.We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer
has also made a major investment in facilities, tools,
and training to assure that you are absolutely
delighted with your ownership experience. You’ll be
pleased with their sincere efforts to resolve any
warranty issues or related concerns.
Page 315 of 330

IF YOU NEED CONSUMER ASSISTANCE 315
9
WARRANTY INFORMATION
See your manufacturer’s Warranty Information
Booklet for information on your warranty coverage
and transfer of warranty.
MOPAR® PARTS
Mopar® fluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep
your vehicle operating at its best.
REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect which could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to
notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, and
the manufacturer.To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888-327-4236 (TTY: 1-800-424-
9153) or go to http://www.NHTSA.gov or write to:
NHTSA, U.S. Department of Transportation,
Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from the
Hotline.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department
immediately. Canadian customers who wish to report
a safety defect to the Canadian government should
write to: Transport Canada, Motor Vehicle Defect
Investigations and Recalls, 2780 Sheffield Road,
Ottawa, Ontario, K1B 3V9.
Page 316 of 330
Page 317 of 330

INDEX
10
AA Special Note Concerning Vehicle Alteration . . . . 230
Acceleration Skid Control . . . . . . . . . . . . . . . . . . . . . 167
Deactivating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Warning Lamp . . . . . . . . . . . . . . . . . . . . . . . . 146, 169
Acceleration Skid Control (ASR) . . . . . . . . . . . . 169, 170
Air Conditioner for the Rear Passenger
Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Air Recirculation . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Air Strainer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Air Conditioning
Climate Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Dehumidification . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Rear Passenger Compartment . . . . . . . . . . . . . . . 126
Air Conditioning, Regulated . . . . . . . . . . . . . . . . . . . 124
Air Filter Restriction Indicator. . . . . . . . . . . . . . . . . . 258Air Recirculation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Air Vents
Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Upper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Airbag and Belt Tensioners . . . . . . . . . . . . . . . . . . . . . 49
Airbag Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Alarm Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Alignment and Balance . . . . . . . . . . . . . . . . . . . . . . . . 206
Anti-Lock Brake System (ABS) Indicator Lamp . . . 164
Appearance and Care . . . . . . . . . . . . . . . . . . . . . . . . . 269
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Ashtray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Page 318 of 330

318 INDEX
ASSYST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
ASSYST Maintenance Computer . . . . . . . . . . . . . . . 112
Automatic Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . 19
Automatic Transmission . . . . . . . . . . . . . . . . . . . . . . 148
Accelerator Position . . . . . . . . . . . . . . . . . . . . . . . . 149
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Gear Selector Lever Position . . . . . . . . . . . . . . . . . 150
Maneuvering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Selector Lever Manually Unlocking. . . . . . . . . . . 153
Stopping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Auxiliary Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Auxiliary Heat Exchanger . . . . . . . . . . . . . . . . . . . . . 139
Auxiliary Heater
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Timer Auxiliary Heater (Water and Air Heater) 134
Tips for Coping with Problems . . . . . . . . . . . . . . 140
BBatteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . 267
Disconnecting the Battery . . . . . . . . . . . . . . . . . . . 266
Reconnecting the Battery . . . . . . . . . . . . . . . . . . . . 266
Replacing Batteries in Remote Keyless Entry . . . . 22Battery Charge Indicator Lamp . . . . . . . . . . . . . . . . . 106
Belt Tensioners
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Belt Tensioners and Airbag . . . . . . . . . . . . . . . . . . . . . 49
Bleeding the Diesel Fuel System . . . . . . . . . . . . . . . . 216
Body Builder Guideline . . . . . . . . . . . . . . . . . . . . . . . 229
Brake Assist System (BAS) . . . . . . . . . . . . . . . . . . . . . 172
Brake fluid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Brake Fluid Reservoir . . . . . . . . . . . . . . . . . . . . . . . . . 261
Brake Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 160
Brake Pad Wear Indicator. . . . . . . . . . . . . . . . . . . . . . 159
Brake System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Fluid Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Brake System, Anti-Lock . . . . . . . . . . . . . . . . . . . . . . 165
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Service Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Bulbs
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Front Lamp Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
CCapacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Page 319 of 330

INDEX 319
10
Care of Vehicle
Engine Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Headlamps, Taillamps, Turn Signal Lenses . . . . 273
Vehicle Washing . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Care of vehicle
Paintwork, painted body components . . . . . . . . 272
Power washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Tar stains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Catalytic Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Central Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Central Locking Switch. . . . . . . . . . . . . . . . . . . . . . . . . 17
Locking and Unlocking . . . . . . . . . . . . . . . . . . . . . . 19
Locking Status Display . . . . . . . . . . . . . . . . . . . . . . 18
To Program the Automatic Lock Feature . . . . . . . 19
Changing a Bulb
Additional Brake Lamp . . . . . . . . . . . . . . . . . . . . . 291
Exit Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Front Lamp Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Interior Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Interior Lighting with Interior Sensor
Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294License Plate Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 291
Reading Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Side-Marker Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 292
Side-Mounted Turn Signal . . . . . . . . . . . . . . . . . . 292
Taillamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Changing the Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Checking Coolant Level . . . . . . . . . . . . . . . . . . . . . . . 263
Checking Weights of Vehicle and Trailer. . . . . . . . . 224
Cigar Lighter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Cleaning
Cup Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Hard Plastic Trim Items . . . . . . . . . . . . . . . . . . . . . 276
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . . 275
Light Alloy Wheels . . . . . . . . . . . . . . . . . . . . . . . . . 275
Plastic and Rubber Parts . . . . . . . . . . . . . . . . . . . . 276
Seat Belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Steering Wheel and Gear Selector Lever . . . . . . . 275
Upholstery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Wiper Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Cleaning Tires. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Page 320 of 330

320 INDEX
Climate Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Comfortseat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Comfortseat (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . 61
Compartments in Front Doors. . . . . . . . . . . . . . . . . . . 87
Constant RPMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Consumer Assistance
Be Reasonable with Request . . . . . . . . . . . . . . . . . 312
If You Need Assistance . . . . . . . . . . . . . . . . . . . . . 312
Prepare a List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Prepare for the Appointment . . . . . . . . . . . . . . . . 312
Coolant Level Indicator Lamp . . . . . . . . . . . . . . . . . . 108
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . 103
Coolant, Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Cooling System, Engine . . . . . . . . . . . . . . . . . . . . . . . 261
Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Cup Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
DDe-Fogging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Dehumidification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
De-Icing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Diesel Fuels for Use at Very Low Temperatures . . 211Direction of Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Displaying Engine Oil Level . . . . . . . . . . . . . . . . . . . 115
Doors
Front Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Rear Cargo Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sliding Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Draining Fuel Filter with Water Separator . . . . . . . 214
Driver’s Airbag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Driving Safety Systems . . . . . . . . . . . . . . . . . . . . . . . . 163
EElectric Sun Roof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Electrical Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Fuse and Relay Optional Equipment . . . . . . . . . . 281
Fuse, Relay, and Diode Assignments - Optional
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Relay Assignment, Standard Equipment . . . . . . 281
Standard Fuse and Relay Equipment. . . . . . . . . . 277
Electrical Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Electronic Brake Force Distribution . . . . . . . . . . . . . 167
Electronic Brake Force Distribution Lamp . . . . . . . . 160
Electronic Stability Program . . . . . . . . . . . . . . . . . . . 169
Emission Label, Vehicle/Engine . . . . . . . . . . . . . . . . . . 8