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Poor AM or FM radio reception or
interference (with navigation)
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-196
Audio System
Symptom Troubleshooting
A
B
NOTE: Check the vehicle battery condition first.
Check for aftermarket accessories plugged into the vehicle accessory power sockets (including cell
phones).
Check the connectors for poor connections or loose terminals.
Check the radio reception in an open area. Compare it to a known-good vehicle when ever possible.Poor
reception/interference can be caused by the
following:
– The radio station is far away.
– Atmospheric conditions are unfavorable.
– Tall buildings, mountains, or high-voltage power lines are nearby.
– Aftermarket metallic wi ndow tint.
1. Turn the ignition switch to ON (II).
2. Do the seek stop test (see page 23-255).
Multipath interference or weak station.
Operation is normal. Go to step 3.
3. Check if the radio reception/interference is the same in several locations.
Go to step 4.
Multipath interference or weak station.
Operation is normal.
4. Start the engine.
5. Check the reception/interference.
Check the antenna and radio grounds. If OK,
check the charging system and the ignition
system. Go to step 6.
6. Turn the ignition switch to LOCK (0). 7. Remove the right side C-pillar trim (see page 20-75).
8. Check the connections from the AM/FM antenna
amplifier to the window antenna.
Repair the connections, or substitute a
known-good AM/FM antenna amplifier and retest.
If the symptom/condition goes away, replace the
original AM/FM antenna amplifier (see page
23-263).
Go to step 9.
9. With the help of an assistant inside the vehicle, have the assistant shine a flashlight (A) along each
antenna wire (B). Check from the outside of the
vehicle for any breaks or openings in the antenna
wires (the light shines through).
Repair the window antenna. Go to AM/FM
antenna repair (see page 23-264), or replace the
rear window (see page 20-47) if the damaged
section is too long.
Go to step 10.
I s t he t est v ehi cl e w i t hi n 10 % of t he k now n-goodvehicle?
Is t he r ecept i on/ i nt er f er ence t he same?
I s t her e noi se ( st at i c or w hi ne) onl y w i t h t heengi ne r unni ng? Ar e t her e any l oose or d amaged connect i ons?
Ar e t her e any br eak s or cut s i n t he ant enna?
08/08/21 14:09:50 61SNR030_230_0199
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DYNOMITE -2009-
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Poor AM or FM radio reception or
interference (without navigation)
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-199
A
B
NOTE: Check the vehicle battery condition first.
Check for aftermarket accessories plugged into the vehicle accessory power sockets (including cell
phones).
Check the connectors for poor connections or loose terminals.
Check the radio reception in an open area. Compare it to a known-good vehicle when ever possible.Poor
reception/interference can be caused by the
following:
– The radio station is far away.
– Atmospheric conditions are unfavorable.
– Tall buildings, mountains, or high-voltage power lines are nearby.
– Aftermarket metallic wi ndow tint.
1. Turn the ignition switch to ON (II).
2. Do the seek stop test (see page 23-255).
Multipath interference or weak station.
Operation is normal. Go to step 3.
3. Check if the radio reception/interference is the same in several locations.
Go to step 4.
Multipath interference or weak station.
Operation is normal.
4. Start the engine.
5. Check the reception/interference.
Check the antenna and radio grounds. If OK,
check the charging system and the ignition
system. Go to step 6.
6. Turn the ignition switch to LOCK (0). 7. Remove the right side C-pillar trim (see page 20-75).
8. Check the connections from the AM/FM antenna
amplifier to the window antenna.
Repair the connections, or substitute a
known-good AM/FM antenna amplifier and retest.
If the symptom/condition goes away, replace the
original AM/FM antenna amplifier (see page
23-263).
Go to step 9.
9. With the help of an assistant inside the vehicle, have the assistant shine a flashlight (A) along each
antenna wire (B). Check from the outside of the
vehicle for any breaks or openings in the antenna
wires (the light shines through).
Repair the window antenna. Go to AM/FM
antenna repair (see page 23-264), or replace the
rear window (see page 20-47) if the damaged
section is too long.
Go to step 10.
(cont’d)
I s t he t est v ehi cl e w i t hi n 10 % of t he k now n-goodvehicle?
Is t he r ecept i on/ i nt er f er ence t he same?
I s t her e noi se ( st at i c or w hi ne) onl y w i t h t heengi ne r unni ng? Ar e t her e any l oose or d amaged connect i ons?
Ar e t her e any br eak s or cut s i n t he ant enna?
08/08/21 14:09:52 61SNR030_230_0202
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DYNOMITE -2009-
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Seek Stop Test
23-25523-255
8. Compare the client’s vehicle’s sound quality results to the known-good vehicle’s results.
If the sound quality in the client’s vehicle is comparable to the sound quality in the known-
good vehicle, then the client’s vehicle is
operating as designed.
If the sound quality is not comparable, check these items in order.
– Loose or improperly installed speakers or other hardware that may become excited by
the vibrations generated by the speakers
– Poor power or ground to the stereo amplifier (Type S model)
– Damaged speaker(s)
– Faulty amplifier
– Faulty navigation unit
– Faulty audio unit Do this test to check the performance of the audio unit’s
AM and FM reception. Refer to symptom
troubleshooting: audio sound weak or distorted, or no
sound is heard from speakers (display is normal)
(see page 23-206) before continuing with this test.
NOTE:
Window tint, aftermarket theft-recovery devices and other aftermarket accessories may reduce radio
reception.
Changes in cloud cover and other atmosphere conditions will affect the ab ility of the navigation unit
or audio unit to receive radio signals.
1. Park the client’s vehicle in an open area away from buildings or other obstructions.
2. Park a known-good vehicle (same year, model, and trim level) next to the client’s vehicle, facing the
same direction.
3. Start the engine in the client’s vehicle, and turn on the radio.
4. Set the FM receiver to 87.7 MHz.
5. Press the Seek button and record the first station that the navigation unit or audio unit locks onto.
6. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 5 is
reached again.
7. Set the AM receiver to 530 kHz.
8. Press the Seek button, and record the first station that the navigation unit or audio unit locks
on to.
9. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 8 is
reached again.
(cont’d)
08/08/21 14:14:15 61SNR030_230_0258
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How to Check Error History
Hardware Error History
Software Error (Soft error) History
23-273
Return
System Links Help
Exit Diag
ReturnReturn
Navi.ECUSelect Diagnosis Items Self- Diagnosis Mode
Detail Information & Setting
(Navi will check internal function. connections, etc.
Perform this test with vehicle stopped and engine running.)
(Individual Diagnostic screens to confirma specific diagnostic screen.)
XM
Error
History
Yaw
Sensor Car Status
ECU Info. Hard Key
DVD Mic
HFL
Press any icon if you want to see details. GPS Ant. R. Camera
Display Radio
A/C
Return
ReturnError History
Hard Error Soft Error
Hard Error
Clear Save
0/0
1. 2705 HFL Diag
2004:12:31 - 19:15:55
2. 2707 Mic Diag 2004:12:31 - 19:15:50
2. 2707 GPS Diag:Antenna
2004:12:31 - 19:15:12
The Error History feature is to record intermittent
navigation issues that occur while using the system.
Sometimes the client complaint cannot be duplicated.
The error history may record the information needed to
diagnose the problem. To check the error history:
1. Start the engine.
2. Press and hold the MAP/GUIDE, MENU, and CANCEL buttons for 3 seconds.
3. When the Select Diagnosis Items menu is displayed, select Detail Information & Setting.
4. When the navigation unit has hard codes, the Error History icon appears yellow when the Self
Diagnosis mode (System links) screen is displ ayed.
When no hard errors are stored, the icon appears
gray. To view the errors with their DTC codes,
select the error history icon. 5. Select Hard Error.
NOTE: Soft errors are for factory use only.
6. The Hard Error screen displays the following information for each error:
The DTC trouble code for the error
A brief description of the DTC code
The date and time when the error occurred.
NOTE: To see additional errors, use the joystick to select UP or DOWN.
Select Clear to delete the error history. The Save feature is for factory use only.
7. Use the DTC Symptom Troubleshooting table to troubleshoot the error.
8. Clear the DTCs.
9. Select Return to exit the error history.
Software errors are not available. They are for factory
use only.
(cont’d)
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Start-up procedure and Diagnostic Menu System Links
23-297
System Diagnostic Mode
Return System LinksHelp
Exit Diag
ReturnReturn
Navi.ECUSelect Diagnosis Items Self- Diagnosis Mode
Detail Information & Setting
(Navi will check internal function. connections, etc.
Perform this test with vehicle stopped and engine running.)
(Individual Diagnostic screens to confirma specific diagnostic screen.)
XM
Error
History
Yaw
Sensor Car Status
ECU Info. Hard Key
DVD Mic
HFL
Press any icon if you want to see details. GPS Ant. R. Camera
Display Radio
A/C
Start the vehicle, and at the disclaimer screen use the
navigation display hard buttons as described below:
Make sure the battery is in good condition, then press
and hold the three buttons MAP/GUIDE, MENU, and
CANCEL, for about 3 seconds. The display screen goes
directly to the Select Diagnosis Items menu shown
below.
Self-Diagnosis Mode (runs the automatic diagnosis of the navigation system)
Detail Information & Setting (allows you to manually diagnose the navigation system) 1. By selecting Self-Diagnosis Mode from the
navigation screen main menu. The message at the
bottom of the screen flashes indicating the
diagnostic is running. Make sure you enter the
audio anti-theft code.
NOTE: The system cannot complete a full diagnosis unless the engine is running.
DTC 2703 can be stored when the ignition switch is at ACCESSORY (I). With the ignition switch is
in ACCESSORY (I), the climate control unit is
turned off and the navigation unit loses
communication and stores DTCs. Therefore,
there is a possibility that the system is normal
even DTC 2703 is stored. Check system links with
the engine running, and if it shows normal, the
system is OK at this time.
2. Select the icon you want to diagnose. Push in the select the icon to see the details of that diagnostic
function.
(cont’d)
08/08/21 14:15:48 61SNR030_230_0300
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Factory diagnostic screen In Line DiagDetailed Information & Settings
23-301
In Line Diag
123
456
789
0 Return
Navi ECU
Display XXXXCorrect PIN
GPS Antenna
RR Camera RadioXM
HFL A/C
Exit Diag
Start Diag
BACK
Delete Done
KA
Select Diagnosis Items
Self- Diagnosis Mode
Detail Information & Setting
(Navi will check internal function. connections, etc.
Perform this test with vehicle stopped and engine running.)
(Individual Diagnostic screens to confirma specific diagnostic screen.)
NOTE: If the vehicle left the factory in the factory
diagnostic mode, or if the navigation unit is replaced
you will see this screen every time you turn on the
ignition.
When a navigation unit is powered up for the first time
at the factory or after replacement with a new or
remanufactured navigation unit, the factory diagnosis
screen (In Line Diag) appears. Normally the factory
does the steps necessary to verify proper operation and
terminate the factory diagnostic.
Until the proper confirmation sequence is done, the
screen appears every time the vehicle is started.
Follow the steps below to prevent the screen from
showingupinthefuture:
Press and hold the buttons (MENU, MAP/GUIDE, and CANCEL) for about 3 seconds. The Select Diagnosis
items screen appears.
Press and hold the MAP/GUIDE button for 5 10 seconds. A screen with a Complete button,
appears.
Press complete, then Return, and then shut the key off for 5 seconds. Do not disconnect the battery
during this period as the unit is saving the setting to
the SRAM memory. The In Line Diag should not
appear again.
Restart the vehicle, and confirm normal operation by completing the TQI of the Navigation System Service
Bulletin. These section allows you to run a specific diagnostic
and allows additional setting choices for some screens
that are not shown when selecting an icon from the
System Links screen.
When you select the menu item Detail Information &
Setting menu, the main diagnosis menu is displayed.
(cont’d)
08/08/21 14:16:39 61SNR030_230_0304
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Yaw Rate
Example: Vehicle stopped
Normal Abnormal
Example: Vehicle turning
Normal Abnormal
23-314Navigation System
System Diagnostic Mode (cont’d)
ReturnYaw Rate
Sensor Offset
CCW Factor
CW Factor x.xxxV
x.xxxV
x.x%
x.x% Tuning
This diagnostic checks the yaw rate sensor in the
navigation unit. This device detects when the vehicle
turns, and repositions the vehicle position icon on the
map screen. For more detailed information, see the yaw
rate sensor theory of operation under System
Description (see page 23-283).
Sensor indicates the voltage output from the yaw rate sensor. It should indicate about 2.500 V when the
vehicle is stopped.
Offset is the reference voltage or standard within the yaw rate sensor. It also should indicate about 2.500 V
when the vehicle is stopped.
A sensor output voltage LOWER than the Offset voltage indicates that the vehicle is turning to the
right.
A sensor output voltage HIGHER than the Offset
voltage indicates that the vehicle is turning to the left.
The yaw rate offset, and sensor should both indicate about 2.500 V when the vehicle is stopped. If either
reads zero, or 5.000 V, replace the navigation unit.
The yaw rate offset and sensor should be within / 0.01 V of each other when the vehicle is stopped.
The sensor value should change relative to the offset
as the vehicle turns while driving. If not, replace the
navigation unit.
Offset 2.526 V Offset 2.526 V
Sensor 2.516 2.536 V Sensor 2.623 V
Offset 2.526 V Offset 2.526 V
Sensor 2.678 V (left turn)
2.478 V
(right turn) Sensor 2.623 V
(no change on
turns) Sensitivity study represents the status of the internal
tuning function. At initialization, this value starts at 6
and increases to 10 as the internal correction values
become more accurate.
The settings CCW Cal Factor, CW Cal Factor, and Set are for factory use only. THIS SHOULD NEVER BE
ADJUSTED.
For detailed analysis of the yaw rate select tuning.
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