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General Operation
Anti-theft Feature
Symptom Diagnosis
Self-Inertial Navigation LimitationsGlobal Positioning System (GPS) Limitations
23-266Navigation System
General Troubleshooting Information
Refer to the navigation system manual for the
navigation system operating procedures.
The navigation system and audio unit have a coded
theft protection circuit. Make sure you have the anti-
theft security code before:
Disconnecting the battery.
Disconnecting the navigation unit connector A (24P) and C (8P).
Removing the No. 23 (10 A) fuse from the under-hood fuse/relay box.
After service, reconnect power to the navigation unit,
and turn the ignition switch to ON (II). Enter the 4-digit
anti-theft security code, then select Done.
If the code cannot be found, use the interactive Network
(iN) to look it up. You can view the serial number in one
of the ECU Info diagnostic screens (see page 23-305).
Alternatively, you can find the serial number on the
underside label which is located on the navigation unit
in the trunk.
When replacing the navigation unit, be sure to give the
customer the new anti-theft security code.
Certain circumstances and system limitations will result
in occasional vehicle positioning errors. Some client’s
may think this indicates a problem with the navigation
system when, in fact, the system is normal. Keep the
following items in mind when interviewing client’s
about symptoms of the navigation system.
The limitations of the self-inertial portion of the
navigation system (the yaw rate sensor and the vehicle
speed signal) can cause discrepancies between the
vehicle’s actual position and the indicated vehicle’s
position (GPS vehicle position). The following circumstances may cause vehicle
positioning errors:
Moving the vehicle with the engine stopped and the vehicle stopped, such as by ferry or tow truck, or if
the vehicle is spun on a turn table.
Tire slippage, changes in tire rolling diameters, and some driving situations may cause discrepancies in
travel distances. Examples of this include:
– Continuous tire slippage on a slippery surface
– Driving with snow chains mounted
– Abnormal tire pressure
– Incorrect tire size
– Frequent lane changes across a wide highway
– Continuous driving on a straight or gently curving highway
– Very bumpy roads
Tolerances in the system and map inaccuracies sometimes limit how precisely the vehicle’s position
is indicated. Examples of this include:
– Driving on roads not shown on the map (map matching is not possible)
– Driving on a road that winds in one direction, such as a loop bridge, an interchange, or a spiral parking
garage
– Driving on a road with a series of sharp hair-pin turns
– Driving near a gradual highway exit or transition
– Driving on one of two close parallel roads
– Making many 90 degree turns
The GPS cannot detect the vehicle’s position or
elevation during the following instances: For the first 5 to 10 minutes after reconnecting the battery (this process can take as long as 45 minutes).
When the satellite signals are blocked by tall buildings, mountains, tunnels, large trees, inside
parking structures or large trucks.
When the GPS antenna is blocked by metallic window tinting or by an object placed above it in the
vehicle. The GPS antenna requires a clear
unobstructed view of the sky.
When there is no satellite signal output (signal output is sometimes stopped for sate llite servicing).
When the satellite signals are blocked by the operation of some electronic aftermarket accessories
including, but not limited to non-OEM in-dash
entertainment units (radio, CD players/changers,
radar detectors and theft recovery systems) and cell
phones placed near the navigation system.
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Symptom Diagnostic procedure Also check for
23-276
Navigation System
Symptom Troubleshooting Index
Navigation system stays on the GPS
initialization screen
System Initialization (see page
23-268) Navigation unit
GPS antenna/cable is
disconnected or damaged
The wrong color DVD is installed
The DVD is damaged or dirty
Harness/fuses/switches
Vehicle position icon constantly
leaves road, moves erratically, or is
displayed very far from actual
vehicle position Symptom Troubleshooting
(see page 23-344)
Navigation unit
GPS antenna/cable
ECM/PCM (speed and fuel pulses)
Harness/fuses/switches
System always comes up in in-line
diagnostic mode Symptom Troubleshooting
(see page 23-347)
Navigation system will not accept
security code Symptom Troubleshooting
(see page 23-353)The wrong color DVD is installed
Navigation frequently asks for anti-
theft code and/or needs GPS
initialization Symptom Troubleshooting
(see page 23-350)
Loss of voltage or poor ground
(G504, G505)
Navigation unit
Low battery voltage
Harness/fuses/switches
GPS icon is white or not shown Symptom Troubleshooting (see page 23-341) Navigation unit
Aftermarket accessories
connected to the system
The wrong color DVD is installed
The DVD is damaged or dirty
GPS antenna/cable
Harness/fuses/switches
Vehicle icon wanders across the
map when driving (does not follow a
displayed road) or map or vehicle
ICON spins Symptom Troubleshooting
(see page 23-345)
Navigation unit
GPS antenna/cable
ECM/PCM (speed signal)
No picture is displayed Symptom Tr oubleshooting
(see page 23-338) Navigation unit
The wrong color DVD is installed
The DVD is damaged or dirty
Harness/fuses/switches
Picture has lines/rolls/other issues
or is an odd color Symptom Troubleshooting
(see page 23-339) Navigation unit
The wrong color DVD is installed
The DVD is damaged or dirty
Aftermarket accessories
connected to the system
Harness/fuses/switches
Display day/night mode does not
work or does not work properly If you use the display mode
button, the auto day/night
function is disabled until you turn
the ignition switch to ON (II)
Symptom Troubleshooting
(see page 23-348)Display brightness set to High in
day or night mode
Gauge control module
The wrong color DVD is installed
The DVD is damaged or dirty
Harness/fuses/switches
System locks up or freezes
constantly Symptom Troubleshooting
(see page 23-348) Navigation unit
The wrong color DVD is installed
The DVD is damaged or dirty
Harness/fuses/switches
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SymptomDiagnostic procedure Also check for
23-277
Voice guidance cannot be heard, is
broken up, or there is static
Symptom Troubleshooting
(see page 23-341) Volume or voice feedback setting
(see Owner’s manual)
Navigation unit
Stereo amplifier
Harness/fuses/switches
Voice control does not work/
respond Symptom Troubleshooting
(see page 23-342) Navigation unit
The wrong color DVD is installed
The DVD is damaged or dirty
Microphone harness/switches
HandsFreeLink control unit
Navigation cannot control HVAC by
voice command Symptom Troubleshooting
(see page 23-346) The wrong color DVD is installed
Harness/fuses/switches
Wrong navigation unit (model
code)
Navigation cannot control XM radio Symptom Troubleshooting (see page 23-350)Low or weak battery
Navigation cannot control audio
system Symptom Troubleshooting
(see page 23-349)Wrong color DVD
Navigation display buttons do not
work or respond properly Symptom Troubleshooting
(see page 23-340) Navigation unit
Open/short between the XM
receiver or the GA-Net bus
The wrong color DVD is installed
The DVD is damaged or dirty
Today’s Destinations button is dim
and not selectable in the Enter
destination by screen (grayed-out) The client has not entered a group
of locations for Today’s Destinations.
This is normal. The button is only
selectable if the client is using this
functionSee Owner’s Manual
Some set-up and information
functions of the navigation system
are grayed-out and do not work Client did not select OK from
Disclaimer screen. Refer to System
Function Diagram (see page 23-289)
Previous Destinations button is dim
and not selectable in the Enter
destination by screen (grayed-out) The vehicle may be new, or the
customer deleted the destination.
Enter a destination, and allow the
system to route to it. After the trip,
the Previous Destinations button
will be selectable
Address cannot be found or system
gives poor routing Verify proper operation and
system limitations using the
owner’s manual.
See Answering client question
Navigation coverage in general
troubleshooting
Refer to Database limitation in the
navigation system manual to
report database errorsDatabase limitations (address not
in database)
The wrong color DVD is installed
OPEN/CLOSE function of the display
does not work Symptom Troubleshooting
(see page 23-351) Navigation unit
Harness
Navigation display will not close Symptom Troubleshooting (see page 23-352) Navigation unit
Harness
Navigation display does not open or
opens part way Symptom Troubleshooting
(see page 23-352) Navigation unit
Harness
(cont’d)
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SymptomDiagnostic procedure Also check for
23-278Navigation System
Symptom Troubleshooting Index (cont’d)
PC card will not play/card icon on
audio screen cannot be selected
Symptom Troubleshooting
(see page 23-234)Navigation unit
Navigation display stays on with
ignition switch in LOCK (0) Symptom Troubleshooting
(see page 23-349) Harness/fuses/switches
Aftermarket accessories
connected to the system
DVD read error messages Symptom Troubleshooting (see page 23-346) Navigation unit
The wrong color DVD is installed
Damaged DVD
Navigation system will not go
beyond the disclaimer screen and
displays the OK button See navigation display buttons do
not work or respond properly
The wrong color DVD is installed
Scratched or damaged DVD
Navigation unit
The navigation anti-theft code card
is lost or missing See anti-theft feature (see page
23-266)
The vehicle icon lags behind when
the vehicle turns See self-inertial navigation
limitations (see page 23-266) Aftermarket accessories
connected to the system
GPS antenna/cable
Navigation screen is darker than
normal or takes time to brighten
when it is cold See LCD unit limitations (see page
23-267)
The navigation clock is off by 1 to 3
hours after replacing the navigation
unit See service precautions (see page
23-268)
Perform map matching (see page
23-269)
GPS antenna/cable
Check and adjust the clock
settings
A new navigation DVD is needed See obtaining a navigation DVD (see page 23-269)
Time is not correct Reset Time Adjustment in set-up The wrong colored DVD or version is installed
The DVD is scratched or dirty See DVD Handling and Cleaning (see page 23-270)Navigation unit
The wrong DVD was installed and
now the system does not function
properly See Precaution client Sneak
Previews (see page 23-272)
Install the correct version DVD
Check any official Honda service
website for more service
information about the navigation
system.
A specific city cannot be found See How to answer client questions about navigation coverage
(see page 23-272) The DVD is scratched or dirty
Refer to Database limitation in the
navigation system manual to
report database errors
The Honda Globe Screen (not the
Acura Globe Screen) appears every
time the vehicle is started Symptom troubleshooting
(see page 23-354)
Also see the symptom The wrong
DVD was installed and now the
system does not function properly
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Navigation Unit Inputs and Outputs for Connector A (24P)
Navigation Unit Connector A (24P) TerminalNumber Wire Color Terminal Name Description Voltage (about) Symptom
23-291
1 RED ILL ( )
Ground for
illumination light With full dash
lights brightness,
0VIf open: When brightness = Auto, night mode for the
display is inoperative when lights on.
If short to ground: No change to display.
12 BLK RADIO GND (Ground)Ground for display
unit 0 V
If open: No change to display.
If short to ground: No change to display.
13 GRY ILL ( ) (Illumination
positive)Parking light on
signal from dash
and console lights Light on =
battery voltage,
Lights off = 0 VIf open: When brightness = Auto, night mode for the
display is inoperative when lights on.
If short to ground: Blows fuse No. 14 (7.5 A) in
under-dash fuse/relay box.
15 BLU VSP (Vehicle speed
pulse)Vehicle speed
pulse signal from
ECM/PCM Pulses 0 5 V:
Average 2.5 V,
when movingIf open: No vehicle speed pulses.
Diagnostic screen Car Status, VSP Navi = 0.
If short to ground: No vehicle speed pulses.
Diagnostic screen Car Status, VSP Navi = 0.
24 WHT B ( B power
source)Continuous power
source
Battery voltage If open: Screen completely off (no backlight visible).
If short to ground: Blows fuse No. 23 (10 A) in the
under-hood fuse/relay box.
(cont’d)
Wire side of female terminals
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Navigation Unit Inputs and Outputs for Connector C (8P)
Navigation Unit Connector C (8P)TerminalNumber Wire Color Terminal Name Description Voltage (about) Symptom
23-293
1 WHT B BACK UP Continuous power
sourceBattery voltage If open: Display picture goes out (display back light
still on). NOTE: System will reboot to enter code
screen.
If short to ground: Blows fuse No. 23 (10 A) in the
under-dash fuse/relay box.
4 BLK GND Ground for navigation unit0 V If open: No effect on system.
If short to ground: No effect on system.
7 BRN BACK LT Reverse signal of select laver from
Multiplex
integrated Control
unit (A/T) or
backup light switch
(M/T)In reverse,
battery voltage:
Otherwise0V
If open: Navigation never sees the reverse signal
and back-up camera does not come on when in
reverse. Diagnostic screen Car Status, Back = 0.
If short to ground: Blows fuse No. 10 (7.5 A) in the
under-dash fuse/relay box.
(cont’d)
Wire side of female terminals
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23-296Navigation System
Circuit Diagram
A10 A9
BRN10
BRN
3 CABLE REEL
A5 A29
D1 CABLE REEL GRN
RED/BLK
BACKTALK
5
GRY
GPS
H1
H2
VSP BLU
A15
PNK BLU NAVIGATION UNIT
HFL-VOICE CONTROL SWITCH
8
GRN 680
10 k
2.2 k
GPS
ANTENNA
No. 14 (7.5 A) FUSE
(In the under-dash
fuse/relay box) DASH LIGHTS
BRIGHTNESS
CONTROLLER
AUDIO
REMOTE
GND VSP
GPS
XM
RECEIVER A3BRN K-LINE
MICU
A14
PUR
Q14 Q4
GRNA4
A3
LT BLU
Q8 Q1
WHT
WHT
UNDER-DASH FUSE/RELAY BOX A1
A13
A24 C1
C7
WHT B
BACK UP
BACK
LT
B
BACK UP
SCTY
RADIO
ACC
RADIO
G2 RED
GRY
ILL
ILL
RED
ORN ACC HOT in ACC (I)
and ON (II)
ACC
BAT
IGNITION
SWITCH
C2
WHT
BRN
No. 23
(10 A)
UNDER-HOOD FUSE/RELAY BOX
BATTERY
H1
D4 No. 2
(IG)
(50 A)
E15
No. 35
(7.5 A) No.14(7.5A)FUSE
(In the under-dash
fuse/relay box)
DASH LIGHTS
BRIGHTNESS
CONTROLLER
GPS
SH
GA-NET
BUS
GA-NET
BUS
GA-NET
BUS SH *:
The shielded wires have a heat-shrunk tube
insulating the outside of the wire. The color
of the insulating tube, typically black or dark gray,
may not match the color of the wire listed on the
schematic.
:GA-NET
:Shielding
28 27
D9
RED
D7 D8
GRN
MIC
GND MIC
SIG MIC
SIG
MIC
GND
MIC
SH MIC MIC
21
GRY BRN YEL
14 13
12
MIC SH MIC MIC
GRY
B10 8
HFL/NAVI
COMM SH
GRY GRY
B24 RED 7
21 20
GRN
B11
B23
BLK HFL/NAVI
COMM1
HFL/NAVI
COMM2
HFL/NAVI
COMM3
B12 WHT 6
HFL/NAVI
COMM4
HFL
SWITCH
A10 A9
BRNE3
E10
PNK BLU E9
USB
ADAPTER
UNIT A3BRN
GA-NET
BUS
GA-NET
BUS
GA-NET
BUS SH GA-NET
BUS
GA-NET
BUS
GA-NET
BUS SH
PNK BLU
A12
G504
G505 BLK
BLK
GND RADIO
GNDHFL/NAVI
COMM1
HFL/NAVI
COMM2
HFL/NAVI
COMM3
HFL/NAVI
COMM4 HFL/NAVI
COMM SH
NAVI
GUIDE
No. 1 (BAT) (100 A)
ECM/PCM
(VEHICLE
SPEED SIGNAL)
YEL AC
SI
RED AC
SO
CLIMATE
CONTROL
UNIT
BLUAC
CLK
D5
D6
D12
C4 ORN
MOONROOF
SWITCH MIC
ADPTHFL-NAVIGATION
MICROPHONE
3
* *
*
**
*
*
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No picture is displayed
YES
NO
YES
NO YES
NO
YES
NO
23-338Navigation System
Symptom Troubleshooting
NAVIGATION UNIT CONNECTOR A (24P)
BBACKUP(WHT)
NAVIGATION UNIT CONNECTOR A (24P) ACC RADIO (PUR)
NOTE: Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check the connectors for poor connections or loose terminals.
Before troubleshooting, make sure you have the navigation system anti-theft code.
1. Check the No. 23 (10 A) fuse in the under-hood fuse/relay box and the No. 35 (7.5 A) fuse in the
under-dash fuse/relay box, and reinstall the fuse if
it is OK.
Go to step 2.
Replace the fuse and recheck.
2. Turn the ignition switch to ON (II).
3. Operate the radio and listen to the audio.
Go to step 4.
Refer to audio system troubleshooting.
4. Turn the ignition switch to LOCK (0).
5. Remove the navigation unit (see page 23-355). 6. Measure the voltage between navigation unit
connector A (24P) terminal No. 24 and body ground.
Go to step 7.
Repair open in the wire between the under-
dash fuse/relay box and the navigation unit.
7. Turn the ignition switch to ON (II).
8. Measure the voltage between navigation unit connector A (24P) terminal No. 14 and body ground.
Go to step 9.
Repair open in the wire between the under-
dash fuse/relay box and the navigation unit.
Wire side of female terminals
Wire side of female terminals
IsthefuseOK? Can y ou hear t he aud i o? Is there battery voltage?
Is there battery voltage?
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