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XM Error Codes
Error Code Displayed Possible Cause Solution
Audio Unit Error Codes Error Code Displayed Possible Cause Solution
23-195
LOADING XM radio is acquiring audio or
program information. Wait until the radio receives the information.
(XM) OFF AIR XM channel not in service. Try another XM channel.
(XM) NO SIGNAL Loss of signal. Both terrestrial and satellite antennas have lost
signal. Park the vehicle outside with a clear
view of the southern horizon.
(XM) UPDATING XM radio is receiving
information update from the
network. This message disappears once the update
finishes.
(XM) CHECK ANTENNA XM antenna error. Repair open or short in the satellite antenna.
Substitute the XM antenna with a known-good
one, and recheck. If the error is gone, replace
the original XM antenna. If the error is still
present, replace the antenna lead.
(XM) ANTENNA ERROR
No signal from XM. Check a known-good vehicle with XM radio. If
the known-good vehicle has the same
symptoms, contact XM Satellite Radio at
800-852-9696.
CODE ERROR 1 Anti-theft code mismatch
(1 try). Enter the correct anti-theft code.
CODE ERROR E Anti-theft code mismatch
(10 try). Remove the No. 23 (10 A) fuse in the under-
hood fuse/relay box, then reinsert it. You will
have 10 more tries to enter the correct anti-
theft code.
NOTE: Do XM error codes checks with the vehicle parked outside with a clear view of the southern horizon.
st
th
08/08/21 14:09:50 61SNR030_230_0198
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Poor AM or FM radio reception or
interference (with navigation)
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-196
Audio System
Symptom Troubleshooting
A
B
NOTE: Check the vehicle battery condition first.
Check for aftermarket accessories plugged into the vehicle accessory power sockets (including cell
phones).
Check the connectors for poor connections or loose terminals.
Check the radio reception in an open area. Compare it to a known-good vehicle when ever possible.Poor
reception/interference can be caused by the
following:
– The radio station is far away.
– Atmospheric conditions are unfavorable.
– Tall buildings, mountains, or high-voltage power lines are nearby.
– Aftermarket metallic wi ndow tint.
1. Turn the ignition switch to ON (II).
2. Do the seek stop test (see page 23-255).
Multipath interference or weak station.
Operation is normal. Go to step 3.
3. Check if the radio reception/interference is the same in several locations.
Go to step 4.
Multipath interference or weak station.
Operation is normal.
4. Start the engine.
5. Check the reception/interference.
Check the antenna and radio grounds. If OK,
check the charging system and the ignition
system. Go to step 6.
6. Turn the ignition switch to LOCK (0). 7. Remove the right side C-pillar trim (see page 20-75).
8. Check the connections from the AM/FM antenna
amplifier to the window antenna.
Repair the connections, or substitute a
known-good AM/FM antenna amplifier and retest.
If the symptom/condition goes away, replace the
original AM/FM antenna amplifier (see page
23-263).
Go to step 9.
9. With the help of an assistant inside the vehicle, have the assistant shine a flashlight (A) along each
antenna wire (B). Check from the outside of the
vehicle for any breaks or openings in the antenna
wires (the light shines through).
Repair the window antenna. Go to AM/FM
antenna repair (see page 23-264), or replace the
rear window (see page 20-47) if the damaged
section is too long.
Go to step 10.
I s t he t est v ehi cl e w i t hi n 10 % of t he k now n-goodvehicle?
Is t he r ecept i on/ i nt er f er ence t he same?
I s t her e noi se ( st at i c or w hi ne) onl y w i t h t heengi ne r unni ng? Ar e t her e any l oose or d amaged connect i ons?
Ar e t her e any br eak s or cut s i n t he ant enna?
08/08/21 14:09:50 61SNR030_230_0199
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Poor AM or FM radio reception or
interference (without navigation)
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-199
A
B
NOTE: Check the vehicle battery condition first.
Check for aftermarket accessories plugged into the vehicle accessory power sockets (including cell
phones).
Check the connectors for poor connections or loose terminals.
Check the radio reception in an open area. Compare it to a known-good vehicle when ever possible.Poor
reception/interference can be caused by the
following:
– The radio station is far away.
– Atmospheric conditions are unfavorable.
– Tall buildings, mountains, or high-voltage power lines are nearby.
– Aftermarket metallic wi ndow tint.
1. Turn the ignition switch to ON (II).
2. Do the seek stop test (see page 23-255).
Multipath interference or weak station.
Operation is normal. Go to step 3.
3. Check if the radio reception/interference is the same in several locations.
Go to step 4.
Multipath interference or weak station.
Operation is normal.
4. Start the engine.
5. Check the reception/interference.
Check the antenna and radio grounds. If OK,
check the charging system and the ignition
system. Go to step 6.
6. Turn the ignition switch to LOCK (0). 7. Remove the right side C-pillar trim (see page 20-75).
8. Check the connections from the AM/FM antenna
amplifier to the window antenna.
Repair the connections, or substitute a
known-good AM/FM antenna amplifier and retest.
If the symptom/condition goes away, replace the
original AM/FM antenna amplifier (see page
23-263).
Go to step 9.
9. With the help of an assistant inside the vehicle, have the assistant shine a flashlight (A) along each
antenna wire (B). Check from the outside of the
vehicle for any breaks or openings in the antenna
wires (the light shines through).
Repair the window antenna. Go to AM/FM
antenna repair (see page 23-264), or replace the
rear window (see page 20-47) if the damaged
section is too long.
Go to step 10.
(cont’d)
I s t he t est v ehi cl e w i t hi n 10 % of t he k now n-goodvehicle?
Is t he r ecept i on/ i nt er f er ence t he same?
I s t her e noi se ( st at i c or w hi ne) onl y w i t h t heengi ne r unni ng? Ar e t her e any l oose or d amaged connect i ons?
Ar e t her e any br eak s or cut s i n t he ant enna?
08/08/21 14:09:52 61SNR030_230_0202
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Error code: XM NO SIGNAL or XM ANTENNA
is displayed (with navigation) XM radio display is blank and no station
information is displayed (with navigation)
YES
NO
YES
NO
YES
NO
YES
NO YES
NO
23-24523-245
XM RECEIVER CONNECTOR A (14P)
B(BLU)
NOTE: Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings,
mountains, or high-voltage power lines.
1. Check that the XM receiver connectors properly connected.
Go to step 2.
Reconnect the connector. If the error message
does not go away, go to step 2.
2. Check the connector at the XM antenna and XM antenna lead.
Go to step 3.
Reconnect the connector. If the error message
does not go away, go to step 3.
3. Substitute known-good XM antenna (see page 23-264).
Replace the XM antenna (see page 23-264).
Go to step 4.
4. Substitute known-good XM receiver (see page 23-258).
Replace the XM receiver (see page 23-258).
Replace the XM antenna lead. NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
1. Disconnect XM receiver connector A (14P).
2. Measure the voltage between XM receiver connector A (14P) terminal No. 1 and body ground.
Go to step 3.
Repair open in the wire between the XM
receiver and the navigation unit connector.
3. Reconnect XM receiver connector A (14P).
(cont’d)
Wire side of female terminals
I s t he connect or connect ed ?I s t he connect or connect ed ?Is the error message gone?Is the error message gone? Is there battery voltage?
08/08/21 14:14:13 61SNR030_230_0248
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General Operation
Anti-theft Feature
Symptom Diagnosis
Self-Inertial Navigation LimitationsGlobal Positioning System (GPS) Limitations
23-266Navigation System
General Troubleshooting Information
Refer to the navigation system manual for the
navigation system operating procedures.
The navigation system and audio unit have a coded
theft protection circuit. Make sure you have the anti-
theft security code before:
Disconnecting the battery.
Disconnecting the navigation unit connector A (24P) and C (8P).
Removing the No. 23 (10 A) fuse from the under-hood fuse/relay box.
After service, reconnect power to the navigation unit,
and turn the ignition switch to ON (II). Enter the 4-digit
anti-theft security code, then select Done.
If the code cannot be found, use the interactive Network
(iN) to look it up. You can view the serial number in one
of the ECU Info diagnostic screens (see page 23-305).
Alternatively, you can find the serial number on the
underside label which is located on the navigation unit
in the trunk.
When replacing the navigation unit, be sure to give the
customer the new anti-theft security code.
Certain circumstances and system limitations will result
in occasional vehicle positioning errors. Some client’s
may think this indicates a problem with the navigation
system when, in fact, the system is normal. Keep the
following items in mind when interviewing client’s
about symptoms of the navigation system.
The limitations of the self-inertial portion of the
navigation system (the yaw rate sensor and the vehicle
speed signal) can cause discrepancies between the
vehicle’s actual position and the indicated vehicle’s
position (GPS vehicle position). The following circumstances may cause vehicle
positioning errors:
Moving the vehicle with the engine stopped and the vehicle stopped, such as by ferry or tow truck, or if
the vehicle is spun on a turn table.
Tire slippage, changes in tire rolling diameters, and some driving situations may cause discrepancies in
travel distances. Examples of this include:
– Continuous tire slippage on a slippery surface
– Driving with snow chains mounted
– Abnormal tire pressure
– Incorrect tire size
– Frequent lane changes across a wide highway
– Continuous driving on a straight or gently curving highway
– Very bumpy roads
Tolerances in the system and map inaccuracies sometimes limit how precisely the vehicle’s position
is indicated. Examples of this include:
– Driving on roads not shown on the map (map matching is not possible)
– Driving on a road that winds in one direction, such as a loop bridge, an interchange, or a spiral parking
garage
– Driving on a road with a series of sharp hair-pin turns
– Driving near a gradual highway exit or transition
– Driving on one of two close parallel roads
– Making many 90 degree turns
The GPS cannot detect the vehicle’s position or
elevation during the following instances: For the first 5 to 10 minutes after reconnecting the battery (this process can take as long as 45 minutes).
When the satellite signals are blocked by tall buildings, mountains, tunnels, large trees, inside
parking structures or large trucks.
When the GPS antenna is blocked by metallic window tinting or by an object placed above it in the
vehicle. The GPS antenna requires a clear
unobstructed view of the sky.
When there is no satellite signal output (signal output is sometimes stopped for sate llite servicing).
When the satellite signals are blocked by the operation of some electronic aftermarket accessories
including, but not limited to non-OEM in-dash
entertainment units (radio, CD players/changers,
radar detectors and theft recovery systems) and cell
phones placed near the navigation system.
08/08/21 14:14:21 61SNR030_230_0269
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How to Check Error History
Hardware Error History
Software Error (Soft error) History
23-273
Return
System Links Help
Exit Diag
ReturnReturn
Navi.ECUSelect Diagnosis Items Self- Diagnosis Mode
Detail Information & Setting
(Navi will check internal function. connections, etc.
Perform this test with vehicle stopped and engine running.)
(Individual Diagnostic screens to confirma specific diagnostic screen.)
XM
Error
History
Yaw
Sensor Car Status
ECU Info. Hard Key
DVD Mic
HFL
Press any icon if you want to see details. GPS Ant. R. Camera
Display Radio
A/C
Return
ReturnError History
Hard Error Soft Error
Hard Error
Clear Save
0/0
1. 2705 HFL Diag
2004:12:31 - 19:15:55
2. 2707 Mic Diag 2004:12:31 - 19:15:50
2. 2707 GPS Diag:Antenna
2004:12:31 - 19:15:12
The Error History feature is to record intermittent
navigation issues that occur while using the system.
Sometimes the client complaint cannot be duplicated.
The error history may record the information needed to
diagnose the problem. To check the error history:
1. Start the engine.
2. Press and hold the MAP/GUIDE, MENU, and CANCEL buttons for 3 seconds.
3. When the Select Diagnosis Items menu is displayed, select Detail Information & Setting.
4. When the navigation unit has hard codes, the Error History icon appears yellow when the Self
Diagnosis mode (System links) screen is displ ayed.
When no hard errors are stored, the icon appears
gray. To view the errors with their DTC codes,
select the error history icon. 5. Select Hard Error.
NOTE: Soft errors are for factory use only.
6. The Hard Error screen displays the following information for each error:
The DTC trouble code for the error
A brief description of the DTC code
The date and time when the error occurred.
NOTE: To see additional errors, use the joystick to select UP or DOWN.
Select Clear to delete the error history. The Save feature is for factory use only.
7. Use the DTC Symptom Troubleshooting table to troubleshoot the error.
8. Clear the DTCs.
9. Select Return to exit the error history.
Software errors are not available. They are for factory
use only.
(cont’d)
08/08/21 14:15:40 61SNR030_230_0276
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Navigation Function
Function Diagram
Vehicle Speed Pulse
23-281
STEERING BUTTONSHANDSFREELINK
CONTROL UNIT
AUDIO UNIT
LCD
SWITCH
Destination
DVD-ROM
YAW RATE SENSOR GPS tuning
GPS RECEIVER
NAVIGATION UNIT
GPS ANTENNA Reception of radio
wave from satellite
Data pcocess
concerning map
and vehivle position
Perception of
vehicle position
ECM/PCM
(VEHICLE SPEED PULSE)
Detection of
travel distansce Detection of
vehicle position
Detection of
direction change
Correction of
map matching
Map scroll
Change of reduced
scale of map Guide
processing Audio
guidance
NAVIGATION
DISPLAY
VOICE
PROMPTS
GA-Net bus
USB ADAPTER UNIT
XM RECEIVER MICROPHONE
Sensor power
NAVIGATION UNIT
ECM/PCM DISTANCE
DETECTION
CIRCUIT
The navigation system is composed of the navigation unit, the ECM/PCM (vehicle speed signal), the GPS antenna,
microphone, voice control switch, XM receiver, and the climate control unit.
These units communicate with each other on the GA-Net bus.
The vehicle speed pulse is sent by the ECM/PCM. The ECM/PCM receives a signal from the output shaft (countershaft)
speed sensor, then it processes the signal and transmits it to the speedometer and other systems.
(cont’d)
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23-296Navigation System
Circuit Diagram
A10 A9
BRN10
BRN
3 CABLE REEL
A5 A29
D1 CABLE REEL GRN
RED/BLK
BACKTALK
5
GRY
GPS
H1
H2
VSP BLU
A15
PNK BLU NAVIGATION UNIT
HFL-VOICE CONTROL SWITCH
8
GRN 680
10 k
2.2 k
GPS
ANTENNA
No. 14 (7.5 A) FUSE
(In the under-dash
fuse/relay box) DASH LIGHTS
BRIGHTNESS
CONTROLLER
AUDIO
REMOTE
GND VSP
GPS
XM
RECEIVER A3BRN K-LINE
MICU
A14
PUR
Q14 Q4
GRNA4
A3
LT BLU
Q8 Q1
WHT
WHT
UNDER-DASH FUSE/RELAY BOX A1
A13
A24 C1
C7
WHT B
BACK UP
BACK
LT
B
BACK UP
SCTY
RADIO
ACC
RADIO
G2 RED
GRY
ILL
ILL
RED
ORN ACC HOT in ACC (I)
and ON (II)
ACC
BAT
IGNITION
SWITCH
C2
WHT
BRN
No. 23
(10 A)
UNDER-HOOD FUSE/RELAY BOX
BATTERY
H1
D4 No. 2
(IG)
(50 A)
E15
No. 35
(7.5 A) No.14(7.5A)FUSE
(In the under-dash
fuse/relay box)
DASH LIGHTS
BRIGHTNESS
CONTROLLER
GPS
SH
GA-NET
BUS
GA-NET
BUS
GA-NET
BUS SH *:
The shielded wires have a heat-shrunk tube
insulating the outside of the wire. The color
of the insulating tube, typically black or dark gray,
may not match the color of the wire listed on the
schematic.
:GA-NET
:Shielding
28 27
D9
RED
D7 D8
GRN
MIC
GND MIC
SIG MIC
SIG
MIC
GND
MIC
SH MIC MIC
21
GRY BRN YEL
14 13
12
MIC SH MIC MIC
GRY
B10 8
HFL/NAVI
COMM SH
GRY GRY
B24 RED 7
21 20
GRN
B11
B23
BLK HFL/NAVI
COMM1
HFL/NAVI
COMM2
HFL/NAVI
COMM3
B12 WHT 6
HFL/NAVI
COMM4
HFL
SWITCH
A10 A9
BRNE3
E10
PNK BLU E9
USB
ADAPTER
UNIT A3BRN
GA-NET
BUS
GA-NET
BUS
GA-NET
BUS SH GA-NET
BUS
GA-NET
BUS
GA-NET
BUS SH
PNK BLU
A12
G504
G505 BLK
BLK
GND RADIO
GNDHFL/NAVI
COMM1
HFL/NAVI
COMM2
HFL/NAVI
COMM3
HFL/NAVI
COMM4 HFL/NAVI
COMM SH
NAVI
GUIDE
No. 1 (BAT) (100 A)
ECM/PCM
(VEHICLE
SPEED SIGNAL)
YEL AC
SI
RED AC
SO
CLIMATE
CONTROL
UNIT
BLUAC
CLK
D5
D6
D12
C4 ORN
MOONROOF
SWITCH MIC
ADPTHFL-NAVIGATION
MICROPHONE
3
* *
*
**
*
*
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