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XM radio preset memory is lost (with
navigation)
YES
NO
YES
NO YES
NO
YES
NO
23-71
XM RECEIVER CONNECTOR A (14P)
B(BLU)
XM RECEIVER CONNECTOR A (14P) GND (BLK)NOTE: Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
If you can only tune to channel 000, 001, 174, and 247, make sure the navigation unit is set to channel mode
(see owners manual), if it is set to channel mode, call
XM Satellite Radio customer support, and check the
account activation status.
1. Turn the ignition switch to ON (II).
2. Turn on the navigation unit, and set each of the XM radio channel preset buttons.
Go to step 3.
Go to step 7.
3. Turn the ignition switch to LOCK (0) for 1 minute, then turn it back to ON (II).
4. Test all of the XM radio channel preset buttons for proper recall operation.
System is normal at this time. Check
connections at the navigation unit.
Go to step 5.
5. Turn the ignition switch to LOCK (0).
6. Disconnect XM receiver connector A (14P). 7. Measure the voltage between XM receiver
connector A (14P) terminal No. 1 and body ground.
Go to step 8.
Repair open in the wire between the
navigation unit and the XM receiver.
8. Reconnect XM receiver connector A (14P).
9. Measure the voltage between XM receiver connector A (14P) terminal No. 11 and body ground.
Substitute a known-good navigation unit
(see page 23-155), and recheck. If the symptom/
indication goes away, replace the navigation
unit.
Repair open in the wire between the XM
receiver connector and the navigation unit.
Wire side of female terminals
Wire side of female terminals
Do each of t he X M r ad i o channel pr eset but t ons set pr oper l y ?
Do the preset buttons recall the set radio stations? Is there battery voltage?
Is t her e l ess t han 0.1 V ?
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Poor or no sound with XM radio (Audio unit
does display XM channels) (with navigation)
YES
NO XM receiver connector Wire color
YES
NO
23-72 Audio System
Symptom Troubleshooting (cont’d)
XM RECEIVER CONNECTOR A (14P)
NOTE:
Check the vehicle battery condition first.
Check the XM radio reception in an open area. Poor reception/interference can be caused by nearby tall
buildings, mountains, or high-voltage power lines.
Check the connectors for poor connections or loose terminals.
If you can only tune to channel 000, 001, 174, and 247, make sure the navigation unit is set to channel mode
(see owners manual), if it is set to channel mode, call
XM Satellite Radio customer support, and check the
account activation status.
1. Turn the ignition switch to ON (II).
2. Turn on the navigation unit and select XM radio.
3. Check for an error message on the display.
Go to error code list (see page 23-27).
Go to step 4.
4. Turn the ignition switch to LOCK (0).
5. Disconnect navigation unit connector E (14P) and XM receiver connector A (14P). 6. Check for continuity between XM receiver
connector A (14P) and body ground according to
the table.
A5 WHT
A6 RED
A13 BLK
A14 GRN
Short to body ground in the wire(s) between
the navigation unit and the XM receiver. Replace
the affected shielded harness.
Go to step 7.
Wire side of female terminals
Ar e t her e any messages d i spl ay ed ? Is there continuity?
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Seek Stop Test
23-7823-78 Audio System
Sound Quality Diagnosis (cont’d)
8. Compare the client’s vehicle’s sound quality results
to the known-good vehicle’s results.
If the sound quality in the customer’s vehicle is comparable to the sound quality in the known-
good vehicle, then the client’s vehicle is
operating as designed.
If the sound quality is not comparable, check these items in order.
– Loose or improperly installed speakers or other hardware that may become excited by
the vibrations generated by the speakers
– Poor power or ground to the stereo amplifier (Type S model)
– Damaged speaker(s)
– Faulty amplifier (Type S model)
– Faulty navigation unit
– Faulty audio unit Do this test to check the performance of the audio unit’s
AM and FM reception. Refer to symptom
troubleshooting: audio sound weak or distorted, or no
sound is heard from speakers (display is normal)
(see page 23-39) before continuing with this test.
NOTE:
Window tint, aftermarket theft-recovery devices and other aftermarket accessories may reduce radio
reception.
Changes in cloud cover and other atmosphere conditions will affect the ab ility of the navigation unit
or audio unit to receive radio signals.
1. Park the client’s vehicle in an open area away from buildings or other obstructions.
2. Park a known-good vehicle (same year, model, and trim level) next to the client’s vehicle, facing the
same direction.
3. Start the engine in the client’s vehicle, and turn on the radio.
4. Set the FM receiver to 87.7 MHz.
5. Press the Seek button and record the first station that the navigation unit or audio unit locks onto.
6. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 5 is
reached again.
7. Set the AM receiver to 530 kHz.
8. Press the Seek button, and record the first station that the navigation unit or audio unit locks
on to.
9. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 8 is
reached again.
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SymptomDiagnostic procedure Also check for
23-99
Voice guidance cannot be heard,
is broken up, or there is static
Symptom Troubleshooting
(see page 23-122) Volume or voice feedback setting (see
Owner’s manual)
Navigation unit
Harness/fuses/switches
Voice control does not work/
respond Symptom Troubleshooting
(see page 23-123) Navigation unit
The wrong color DVD is installed
The DVD is damaged or dirty
Microphone harness/switches
Navigation cannot control HVAC
by voice command Symptom Troubleshooting
(see page 23-130) Wrong color DVD is installed
Harness/fuses/switches
Wrong navigation unit (model code)
Navigation cannot control XM
radio Symptom Troubleshooting
(see page 23-130)Low or weak battery
Navigation cannot control audio
system Symptom Troubleshooting
(see page 23-129)Wrong color DVD
Navigation display buttons do not
work or respond properly Symptom Troubleshooting
(see page 23-121) Navigation unit
Open/short between the XM receiver
or the GA-Net bus
The wrong color DVD is installed
The DVD is damaged or dirty
Today’s Destinations button is
dim and not selectable in the
Enter destination by screen
(grayed-out) The client has not entered a group
of locations for Today’s
Destinations. This is normal. The
button is only selectable if the
client is using this functionSee Owner’s Manual
Some set-up and information
functions of the navigation
system are grayed-out and do not
work Client did not select OK from
Disclaimer screen. Refer to
System Function Diagram
(see page 23-111)
Previous Destinations button is
dim and not selectable in the
Enter destination by screen
(grayed-out) The vehicle may be new, or the
client deleted the destination.
Enter a destination, and allow the
system to route to it. After the trip,
the Previous Destinations button
will be selectable
Address cannot be found or
system gives poor routing Verify proper operation and
system limitations using the
owner’s manual
See Answering customer
question Navigation coverage
in general troubleshooting
Refer to Database limitation in
the navigation system manual
to report database errorsDatabase limitations (address not in
database)
Wrong color DVD installed
OPEN/CLOSE function of the
display does not work Symptom Troubleshooting
(see page 23-132) Navigation unit
Harness
Navigation display will not close Symptom Troubleshooting (see page 23-133) Navigation unit
Harness
Navigation display does not open
or opens part way Symptom Troubleshooting
(see page 23-133) Navigation unit
Harness
PC card will not play/card icon on
audio screen cannot be selected Symptom Troubleshooting
(see page 23-67)Navigation unit
(cont’d)
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Overview
23-101
System Description
The navigation system is a highly sophisticated, hybrid locating system.
The navigation unit uses global positioning system (GPS) satellite signals, internal yaw and vehicle speed inputs, and
a map database to show where the vehicle is and to help guide you to a desired destination.
The navigation unit’s GPS receiver receives signals from the GPS, a network of 24 satellites in orbit ar ound the earth.
By receiving signals from several of these satellites, the navigation system can determine the latitude, l ongitude, and
elevation of the vehicle.
Signals from the system’s yaw rate sensor (inside the navigation unit) detects turns, and the ECM/PCM vehicle speed
pulse (VSP) and reverse signal enable the system to keep track of the vehicle’s speed and direction of travel. The
advantage of this hybrid system is that the system can track your position if either the GPS signal or the vehicle speed
signal is missing. For instance, when in a tunnel (no GPS), the speed signal is used to update your position on the map.
Alternately, while the vehicle is being transported on a ferry, GPS signals can show the vehicle position on the map as
it crosses the water.
The navigation system uses the location, direction, and speed information to display the appropriate map and
calculate a route to the destination entered. As you drive to a destination, the system provides both visual and audio
guidance. Audio guidance is sent to the audio unit, and an RGB graphics color signal is sent to the navigation display.
This navigation system also has voice recognition that allows voice control of most of the navigation, and audio
functions. The voice control switches (navigation TALK and navigation BACK buttons on the steering wheel) activate
the voice control system. The microphone on the ce iling receives your voice commands. For more information on this
feature, consult the navigation owner’s guide.
The illumination signal is used by the navigation unit to automatically switch the display mode between the Night and
Day display modes. When the headlights are on, the dash brightness control setting full brightness overrides the Night
display mode, and allows a daytime navigation display with the lights on.
When the navigation system is giving voice guidance commands, the front speakers are muted. When the voice
control system is being used (navigation TALK button pressed), all of the speakers are muted.
The internal GA-Net II bus passes information back and forth between the navigation display, the navigation unit, and
the audio system components. The information passed on this bus are touch button commands, audio muting signal,
audio (radio and XM), and any open in these bus lines can affect the navigation system or other audio accessory
operation.
The clock on the navigation display is set and maintained by the navigation unit. The time is automatically adjusted for
daylight savings, and time zone changes while driving. The time can be adjusted in setup.
Additional information is available about the navigation components following the System Diagram. A glossary of
terms that are used throughout this section follows the detailed information.
The Navigation System Manual in the glove box covers all of the system functions and settings. Use this as a resource
when evaluating a client concern.
(cont’d)
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YES
NO YES
NO
YES
NO
YES
NO
Picture has lines/rolls/other issues or is an
odd color
23-12023-120Navigation System
Symptom Troubleshooting (cont’d)
NAVIGATION UNIT CONNECTOR A (17P)
RADIO GND
(BLK)
NAVIGATION UNIT CONNECTOR C (12P) GND (BLK)
9. Measure the voltage between navigation unitconnector A (17P) terminal No. 9 and body ground,
and between navigation unit connector C (12P)
terminal No. 4 and body ground.
Replace the navigation unit (see page 23-155).
Repair open in the wire between the
navigation unit and body ground (G 504) (see page
22-30), (G505) (see page 22-32). NOTE:
Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check the navigation screen settings for brightness, contrast, black level and the color screen for map
color and menu color.
Check the connectors for poor connections or loose terminals.
Before troubleshooting, make sure you have the navigation and audio system anti-theft codes.
1. Check for electronic aftermarket accessories (possibly hidden) mounted near the navigation unit.
Disable the accessories, and recheck.
Go to step 2.
2. Turn the ignition switch to ON (II).
3. Start up the navigation picture.
Go to step 5.
Go to step 4.
4. Go into the Diagnostic mode and use RGB Color diagnostic under Monitor Check (see page 23- 137).
Go to step 5.
Replace the navigation unit (see page 23-155).
Wire side of female terminals
Wire side of female terminals
Is t her e l ess t han 0.1 V ? Ar e t her e any el ect r oni c accessor i es?
Is the picture scrolling horizontally (lef t to right orright to left)?
Ar e t he r ed , gr een, and bl ue col or ed ci r cl e show n?
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GPS icon is white or not shown Voice guidance cannot be heard, is broken
up, or there is static
YES
NO
YES
NO YES
NO
YES
NO
YES
NO
YES
NO
23-12223-122Navigation System
Symptom Troubleshooting (cont’d)
NOTE:
Check the vehicle battery condition first.
Make sure the vehicle is parked outside and away from buildings.
Refer to GPS Information (see page 23-142) for realtime satellite reception display.
Check for window tinting above the GPS antenna and any non-OEM accessories mounted near the
navigation unit or GPS antenna.
1. Check for metallic window tint on the windshield and electronic aftermarket accessories (possibly
hidden) mounted near the GPS antenna or the
navigation unit.
Remove tint or the accessories, and
recheck.
Go to step 2.
2. Go into the Diagnostic Menu, and use the Navi System Link test (see page 23-136) to check the
GPS antenna.
Use the Navi ECU test under Unit Check
(see page 23-139) to check for a kinked, crushed, or
disconnected GPS antenna wire. If necessary, try a
known-good GPS antenna. If icon is still red,
replace the navigation unit (see page 23-155).
Check that nothing is blocking the GPS
antenna located behind the gauge assembly, and
recheck. Substitute a known-good navigation unit,
and recheck. NOTE:
Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check that the volume setting and voice feedback are turned ON.
Check the connectors for poor connection or loose terminals.
Before troubleshooting, make sure you have the navigation system 4-digit anti-theft code.
After troubleshooting, enter the navigation system anti-theft code.
1. Press the display unit SET-UP button.
2. Check the volume setting for the navigation system.
Set the volume to an audible level.
Go to step 3.
3. Check the radio operation.
Go to step 4.
Troubleshoot the audio system.
4. Go into the Diagnostic Menu, and use the Navi System Link test (see page 23-136) to check the
radio.
Troubleshoot the audio system.
Go to step 5.
5. Test the voice control switch (see page 23-156).
Replace the navigation unit (see page 23-155).
Replace the voice control switch (see page
23-157).
Is there metallic window tint or electronic accessor ies?
Is the GPS Ant icon red? Is it set to OFF?
Can y ou hear t he r ad i o?
Is the Radio icon red?I s v oi ce cont r ol sw i t ch OK ?
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Navigation display stays on with ignition
switch in LOCK (0) Navigation cannot control audio system
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-12923-129
NOTE:
Check the connectors for poor connections or loose terminals.
Before troubleshooting, get the navigation system anti-theft code, then write down the audio presets.
After troubleshooting, re-enter the anti-theft code, and re-initialize the navigation system, then enter the
audio presets.
Check for aftermarket accessories that use the same power circuit. A feedback can cause this problem.
1. Remove the key from the ignition.
Go to step 2.
The system is OK at this time.
2. The vehicle may have been used as a demonstration vehicle at an event like an auto
show. In these events, power is often jumpered to
the navigation system so that the ignition key is not
needed in the vehicle. At the end of the show, the
jumper wire may not have been removed. Check
the navigation unit connector A (17P) for a non-
factory jumper wire in series with the factory cable.
Remove the jumper wire, and re-test. Return
the jumper wire to Tech Line.
Go to step 3.
3. Check if the audio unit works.
Troubleshoot the ACC circuit for a short to
power with another circuit.
Replace the navigation unit (see page 23-155). NOTE:
Check the vehicle battery condition first.
Verify that the correct navigation unit is installed for this model. Go into the Diagnostic mode and use
Version (see page 23-149).
Check for connectors for poor connections or loose terminals.
Before troubleshooting, make sure you have anti- theft codes for the navigation system.
After troubleshooting, enter the anti-theft codes for the navigation system.
Make sure that the correct navigation DVD color and version are installed.
Inspect the navigation DVD for dirt or damage.
Check any official Honda service website for more service information about the navigation system.
1. Make sure the anti-theft code for the navigation system is entered.
2. Go into the Diagnostic Menu and use the Navi System Link test (see page 23-136).
Do the troubleshooting for the voice
guidance cannot be heard (see page 23-122).
Go to step 3.
3. Substitute a known-good navigation unit (see page 23-155), and recheck.
Replace the navigation unit (see page 23-155).
Do the audio system troubleshooting.
Does t he nav i gat i on scr een st ay on?
Is t her e a j umper w i r e?Does the audio unit work with the ignition switchoff? Is the Radio icon red?
Can t he nav i gat i on cont r ol aud i o?
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