2005 MERCEDES-BENZ ML350 lock

175 Controls in detail
Useful features
The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency


roadside assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted using the volume control on
the MCS unit.

To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, profile
and more.System self-check
Initially, after switching on ignation, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
TELE AID - VISIT WORKSHOP
ap-
pears for approx. 10 seconds in the MCS
display.
iThe SOS button, the Roadside Assis-
tance button• and the Information
button¡ are located in the over-
head control panel.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals are unavailable, the Tele
Aid system may not function and if this
occurs, assistance must be summoned
by other means.

179 Controls in detail
Useful features
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the MCS dis-
play. The Tele Aid system will transmit data
generating the vehicle identification num-
ber, model, color and location (subject to
availability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the MCS display.

Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and / or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
The following is only available in the USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iWhile the call is connected you can
change to navigation menu by pressing
NAVI button on the MCS unit.
iThe indicator lamp in the Roadside As-
sistance button• remains illumi-
nated in red for approx. ten seconds
during the system self-check after turn-
ing the key in the steering lock to
position2 (together with the SOS but-
ton and the Information button¡).
See system self-check (
page 175)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.

181 Controls in detail
Useful features
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgrade signals
The Tele Aid system processes calls using
the following priority.


Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The MCS
system operation will resume.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
steering lock to position2 (together
with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 175)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able).
The message
INFO CALL FAILED
ap-
pears in the MCS display.
Information calls can be terminated us-
ing the END button on the MCS.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.

182 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and no
other key is available:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull
outside handle of the liftgate for mini-
mum of 20 seconds until the SOS but-
ton is flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the MCS
display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp on the correspond-
ing button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
using the END button on the MCS unit.
iWhen a Tele Aid call has been initiated,
the MCS system audio is muted and
the selected mode (radio, tape or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. A pop-up
window will appear in the MCS display
to indicate that a Tele Aid call is in
progress.

183 Controls in detail
Useful features
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered
incident report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
w i l l a p p e a r i n t h e M C S
display to indicate receipt of the door
unlock command.
Once the vehicle is unlocked, a
Response Center specialist will
attempt to establish voice contact with
the vehicle occupants.
If the outside liftgate handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pressing the outside
liftgate handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See
anti-theft alarm system (
page 83)
and tow-away alarm (
page 84).

192 Controls in detailUseful featuresStop watch
Press MODE2 (
page 189) repeat-
edly until the stop watch display ap-
pears in the trip computer display3.
Counting

Press RESET1 (
page 189) to start
counting.Stopping

Press RESET1 again to stop counting.
Resetting

Press and hold RESET1 until the dis-
play shows “0:00”.
Average fuel consumption

Press MODE2 (
page 189) repeat-
edly until the average fuel consumption
display appears in the trip computer
display3.Distance remaining with fuel presently
in tank

Press MODE2 (
page 189) repeat-
edly until the distance remaining dis-
play appears in the trip computer
display3.
iIf CAL
remains in the display, calibration
was not successfully completed. You
have to recalibrate:


Remove the key from the steering
lock.


Start the vehicle and start the cali-
bration procedure described previ-
ously.
We recommend that you have the com-
pass calibrated at a Mercedes-Benz
Light Truck Center.
iWhen the fuel supply drops to reserve
level the display flashes distance re-
maining.

USA only:
The display alternates between FUEL
and distance remaining until
supply is consistently below the re-
serve level. When the fuel supply is
very low (approximately 1.5 gal
[5.5 l])
FUEL
is displayed
continuously.

207 Operation
Driving instructions
Traction in steep terrain

Be easy on the accelerator and watch
for continuous wheel traction when
driving in steep terrain.
The 4-ETS helps greatly when starting
out on a steep incline when the front
wheels have then the tendency to slip
due to the weight shifting away the
front axle.
The 4-ETS recognizes the situation and
limits the torque for the front wheels by
braking them. Simultaneously the
torque for the rear wheels is increased.Driving across a hilltop


Decelerate just ahead of a hilltop (do
not select gear rangeN), to prevent the
vehicle from speeding up too much af-
ter climbing a hill.
Use the momentum of the vehicle to
drive across the hilltop.
Driving in this manner prevents the ve-
hicle from jumping across the hilltop
and thus loosing its forward momen-
tum.Driving downhill


Select gear range1 on the automatic
transmission (
page 122).


Drive downhill observing the same
rules as driving uphill (
page 206).


The special LOW RANGE – ABS setting
allows for precise and brief (cyclical)
blocking of the front wheels, permitting
them to dig into loose ground.
Remember that the front wheels when
stopped, slide across a surface, thus
loose their ability to steer the vehicle.

213 Operation
Driving instructions
Checking weights of vehicle and trailer

To assure that the tow vehicle and trail-
er are in compliance with the maximum
permissible weight limits have the load-
ed rig (tow vehicle including driver, pas-
sengers and cargo, trailer fully loaded)
weighed on a commercial scale.


Check the vehicle’s front and rear
Gross Axle Weight (GAW), the GTW and
TW.
The values as measured must not be
exceeded, according to the weight list-
ed under “Vehicle and trailer weight
and ratings”.Attaching a trailer
Observe maximum permitted trailer
dimensions (width and length).
Most states and all Canadian provinces
require


safety chains between your tow vehicle
and the trailer.
The chains should be crisscrossed un-
der the trailer tongue. They must be at-
tached to the hitch receiver, and not to
the vehicle’s bumper or axle.
Make sure to leave enough slack in the
chains to permit turning corners.


a separate brake system at various
trailer weights.


a break-away switch on trailers with a
separate brake system.
The switch activates the trailer brakes
in the possible event that the trailer
might separate from the tow vehicle.
!Do not connect a trailer brake system
(if trailer is so equipped) directly to the
vehicle’s hydraulic brake system, as
your vehicle is equipped with antilock
brakes. If you do, neither the vehicle’s
brakes nor the trailer’s brakes will func-
tion properly.iThe provided vehicle electrical wiring
harness for trailer towing has a brake
signal wire (color orange) for hook-up
to a brake controller.
You should consider using a trailer
sway control system. For further infor-
mation see an authorized
Mercedes-Benz Light Truck Center.