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257 Car care
Headlight aimingThe vehicle has a visual optical headlight
aiming system equipped with vertical
aiming device. The aim has been preset at
the factory and should normally not need
further adjustments.
If your headlights are damaged in a crash,
the headlight aim may be affected. If you
believe your headlights need to be re-
aimed, we recommend that you take it to
your Saab dealer for service. However, it is
possible for you to re-aim your headlights as
described in the following procedure.To check the aim, the vehicle should be
properly prepared as follows:
The vehicle shall be placed so that the
headlights are 25 ft (7.6 m) from a light
colored wall or other flat surface. The
aiming area should be darkened, this will
improve your ability to see the beam of the
low beam headlight being aimed.
An optical headlamp aimer can also be
used and will than replace the wall.
The vehicle must have all four wheels on
a perfectly level surface which is level all
the way to the wall or other flat surface.
The vehicle should be placed so it is per-
pendicular to the wall or other flat surface.
The vehicle should be unloaded and fuel
tank full, and one person or 160 lbs.
(75 kg) on the drivers seat. The vehicle should be fully assembled
and all other work stopped while headlight
aiming is being done.
The vehicle should not have any snow, ice
or mud attached to it.
Tires should be inflated to the prescribed
pressure.
Close all doors.
Rock the vehicle to stabilize the suspen-
sion.
Headlight aiming is done with the vehicle
low beam lamps. The high beam lamps will
be correctly aimed if the low beam lamps
are aimed properly.
WARNING
Before checking/adjusting the headlight
aiming, switch off the engine to avoid
danger of fingers and hands being injured
by moving parts.
The radiator fan can start up even when
the engine is switched off.NOTICETo make sure that your headlights are
aimed properly read all instructions
before beginning. Failure to follow these
instructions could cause damage to
headlight parts or a not correctly aimed
headlight.
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258 Car careIf you find that the headlight needs adjust-
ment follow these steps:
1 Open the hood and locate the vertical
aiming devices there are two vertical
aiming devices which shall be turned
simultaneously and the same amount of
turns.
2 Locate the marker on the lens.
3 Measure the distance from the ground to
the aim marker No.1 on each lens.
Subtract 2 inches.4 At the wall or other flat surface, measure
from the ground to the recorded dis-
tance (see point 4) and draw a horizontal
line the width of the vehicle.1 Wall or garage door.
2 25 ft (7.6 m) between wall and headlight lens.
3 Measurement from the ground to the low beam aiming marker on the headlight lens.
4 Same measurement as (3) but substract 2 inches.
Vertical aiming device1 Aiming marker on headlight lens
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259 Car care
5Cars with Bi-Xenon lights:
Bi-Xenon lights with automatic headlight
levelling system must first do a refer-
ence run before aiming: Start the engine
and let the headlights do a reference
run. Turn off the engine but leave the low
beam on.
Cars with halogen lights:
Turn on the low beam headlights.
Both variants:
Place a piece of cardboard or equivalent
(although not directly on the lens) in front
of the headlight not being aimed. This
should allow the beam cut-off of the
headlight being aimed to be seen on the
flat surface.6 Turn the two vertical aiming screws
simultaneously in the same direction
indicated on the headlight until the hori-
zontal cut-off of the headlight is aligned
with the horizontal line on the wall.
7 If an optical headlight aimer device is
used follow point 1 and 2 and center the
lens of the optical headlight aimer
device at the intersection of the two markers on the headlight lens.
Then follow the instructions in the optical
headlight aimer instruction manual and
point 1, 2, 5, and 6 in this instruction.
NOTICEDo not cover a headlight directly on the
lens to improve beam cut-off when
aiming. Covering a headlight may cause
excessive heat build-up that may cause
damage to the headlight.Correctly adjusted low beam Horizontal line on wall or other flat surface
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260 Car care(This page has been left blank)
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261 Customer Assistance and Information
Maintenance schedule __ 262
Owner assistance ______ 264
Reporting Safety Defects
(USA) _______________ 265
Reporting Safety Defects
to the Canadian
government__________ 265
Vehicle Data Collection
and Event Data
Recorder ____________ 266
Customer Assistance and Information
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262 Customer Assistance and InformationMaintenance scheduleThe Maintenance Schedule prescribes a
service program to the purchaser/operator
of a Saab that is reasonable and necessary
to ensure the proper emission control sys-
tems function, safety and reliability of the
Saab automobile in normal use. Additional
maintenance is recommended for specific
components when the car is operated under
certain severe conditions. Proper mainte-
nance is always a good practice!
Authorized Saab dealers are equipped and
trained to meet your Saab’s service needs.
They regularly receive up-to-date Saab ser-
vice manuals and parts and technical ser-
vice bulletins from Saab and are able,
through their franchise agreement, to attend
Saab service schools, obtain Saab special
tools and technical assistance and pur-
chase original equipment service and
replacement parts.
Today’s complex automobiles should only
be entrusted to the most knowledgeable
service professionals. A Saab dealer is your
best choice.
SERVICE INTERVALSThe maintenance schedule begins with an
Inspection Service at 30 days. A time for
service message will illuminate on the Saab
Instrument Display (SID) when the car is
due for regular maintenance. There are
three different messages that will appear:
TIME FOR INTERMEDIATE SERVICE
indicates that an oil/filter change is required
along with several inspections. This mes-
sage is set by the engine management
system which calculates service intervals
based on several factors including driving
habits, ambient temperature, number of
cold starts, mileage driven and elapsed time
since the last service. If mileage accumula-
tion does not occur, the message will be set,
and maintenance required at a maximum of
2 years.
TIME FOR MAIN AND INTERMEDIATE
SERVICE
indicates that an oil/filter change is required
along with several inspections and addi-
tional maintenance such as air filter or spark
plug replacement.TIME FOR MAIN SERVICE will be set when
additional maintenance is necessary, such
as air filter or spark plug replacement. When
the message Time for service. is displayed,
contact your Saab Dealer for a service
appointment.
Failure to perform scheduled maintenance
in a timely manner may result in serious
damage to key components or systems.
NOTICEThe Check-up will be done by your Saab
dealer at no charge and should be done
as close as possible to the scheduled 30
days.
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263 Customer Assistance and Information
Engine oil and filter changesChanging the engine oil and filter is required
at every service point. Use only a Saab
approved long-life oil filter and engine oils
meeting the SAE viscosity ratings and API
service classifications stated in the “Techni-
cal data” section of this Owner’s Manual.
The use of extra additives in the oil is not
necessary and is not recommended, and
may be harmful to turbochargers.
More frequent oil changes are recom-
mended if your vehicle is operated under
any of the following conditions:
Most trips are less than 5–10 miles (8–
16 km). This is particularly important
when outside temperatures are below
freezing.
Most trips include extensive idling
(frequent stop-and-go traffic).
Most trips are through dusty areas (such
as construction zones).
If the vehicle is used for delivery service,
police, taxi or other commercial applica-
tions.
If your driving habits match this description,
have the engine oil and filter changed in-
between normal services. These conditions
cause the engine oil to break down faster.
The Warranties and Service Record Book-
let has provisions to record extra oil
changes.
Service record retentionIt is the owner’s responsibility to retain ser-
vice records. If possible, you should keep
copies of all shop work orders for all service
and repairs, whenever performed. As indi-
cated in the new car and emission control
system warranties, it is important to docu-
ment that all necessary maintenance has
been done.
HOW THE SERVICE RECORD IS ORGA-
NIZED
The service record is comprised of a series
of coupons on which to record services as
they are performed. There are additional
coupons for documenting extra engine oil
and filter changes, extra automatic trans-
mission fluid services necessary for severe
service conditions, and brake fluid changes.
HOW TO USE THE SERVICE RECORD
COUPONS
When the car is brought to a Saab dealer for
scheduled maintenance, present the War-
ranties & Service Record Booklet to the ser-
vice manager. When the technician has
completed the service, the technician will
sign the maintenance record. The person
responsible for quality assurance at the
dealership will also sign and stamp the
record with the dealer identification stamp.
Service costsDealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicable Saab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
cling expenses or other operation costs may
also be applied to service and repair
invoices and are apt to vary by dealer and
location.
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264 Customer Assistance and InformationOwner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Cars USA, Inc.
The toll-free number to call from all 50 states
is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Centre at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
Change of Address Notification
(U.S. and Canada)Two change of address cards are provided
at the end of the Warranties and Service
Record Booklet. Knowing your current
address allows Saab to contact you in the
event of a recall or service campaign.
Please help us keep our records up to date
for your own peace of mind.Service informationFactory Service Manuals for the Saab 9-3
and 9-5 car lines can be ordered through
your dealer. These are comprehensive
manuals on CD rom, geared to use by pro-
fessional technicians. Consult your Saab
dealer for prices for your model.
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