2004 MERCEDES-BENZ C240 4MATIC WAGON Owner's Manual

C240
C 240 4MATIC
C320
C 320 4MATIC

Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
Your selection of our product is a demon-
stration of your trust in our company
name. Furthermore, it exemplifies your
desire to own an automobile that will be as
easy as possible to operate and provide
years of service.
Your Mercedes-Benz represents the ef-
forts of many skilled engineers and crafts-
men. To help assure your driving pleasure,
and also the safety of you and your passen-
gers, we ask you to make a small invest-
ment of time:


Please read this manual carefully, then
return it to your vehicle where it will be
handy for your reference.


Please follow the recommendations
contained in this manual. They are de-
signed to acquaint you with the opera-
tion of your Mercedes-Benz.


Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and oc-
cupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Mercedes-Benz USA, LLC
A DaimlerChrysler Company

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting Safety Defects ............... 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower Part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28
Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey ......... 30
Adjusting .............................................. 32
Seats .............................................. 32
Steering wheel ................................ 36
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belt ................... 40
Starting the engine ......................... 43
Switching on headlamps ................. 46
Turn signals and high beam ............ 46
Windshield wipers ........................... 47
Rear window wiper/washer ............ 49
Problems while driving.................... 50
Parking and locking .............................. 51
Parking brake ................................. 51
Switching off headlamps................. 52
Turning off engine ........................... 53

ContentsSafety and Security........................... 55
Occupant safety................................... 56
Airbags ........................................... 57
Seat belts ....................................... 62
Children in the vehicle .................... 65
Blocking of rear door window
operation ........................................ 72
Panic alarm* ........................................ 73
Activating ....................................... 73
Deactivating ................................... 73
Driving safety systems ......................... 74
ABS ................................................ 74
BAS ................................................ 75
ESP ................................................. 76
Four wheel electronic traction
system (4MATIC) with the ESP ....... 79
Anti-theft systems................................ 80
Immobilizer..................................... 80
Anti-theft alarm system* ................ 80
Tow-away alarm* ........................... 81
Controls in detail............................... 83
Locking and unlocking ......................... 84
SmartKey ....................................... 84
Opening the doors from
the inside ....................................... 87
Opening the tailgate ....................... 87
Closing the tailgate ........................ 88
Automatic central locking .............. 88
Locking and unlocking from
the inside ....................................... 89
Seats ................................................... 90
Easy-entry/exit feature* ................ 90
Removing and installing front seat
head restraints ............................... 91
Rear seat head restraints ............... 92
Multicontour seat* ......................... 95
Heated seats* ................................ 95
Memory function* ............................... 97
Storing positions into memory ....... 98
Recalling positions from memory ... 98
Storing exterior rear view mirror
parking position ............................. 99Lighting ............................................. 100
Exterior lamp switch .................... 100
Combination switch ..................... 103
Hazard warning flasher ................ 104
Interior lighting ............................ 105
Door entry lamps ......................... 106
Instrument cluster ............................. 107
Instrument cluster illumination .... 107
Coolant temperature display........ 108
Trip odometer .............................. 109
Tachometer .................................. 109
Outside temperature indicator ..... 109
Control system .................................. 111
Multifunction display.................... 111
Multifunction steering wheel........ 112
Menus .......................................... 114
Standard display menu ................ 116
AUDIO menu ................................ 116
NAVI* menu ................................. 119
Malfunction memory menu .......... 120
Settings menu .............................. 121
Trip computer menu..................... 134
TEL menu* ................................... 136

Contents
Automatic transmission ..................... 139
One-touch gearshifting................. 140
Gear ranges ................................. 141
Gear selector lever position ......... 142
Program mode selector switch..... 143
Accelerator position ..................... 144
Emergency operation
(Limp Home Mode) ...................... 144
Good visibility .................................... 145
Windshield wipers ........................ 145
Headlamp cleaning system* ........ 145
Rear view mirrors ......................... 146
Sun visors .................................... 148
Rear window defroster ................. 149
Climate control .................................. 150
Setting the temperature ............... 152
Adjusting air distribution and
volume ......................................... 153
Defrosting .................................... 154
Air recirculation mode.................. 154
Deactivating the climate control
system ......................................... 155
Air conditioning ............................ 156
Ventilated storage compartment . 156
Rear passenger compartment
adjustable air vents...................... 157Automatic climate control* ................ 158
Setting the temperature................ 161
Adjusting air distribution............... 162
Adjusting air volume ..................... 162
Maximum cooling MAXCOOL ........ 163
Defrosting ..................................... 163
Air recirculation mode .................. 163
Charcoal filter ............................... 165
Air conditioning............................. 166
Residual heat and ventilation* ...... 167
Rear passenger compartment
adjustable air vents....................... 168
Audio system ...................................... 169
Audio and telephone, operation .... 169
Operating safety ........................... 169
Operating and display elements.... 170
Button and soft key operation....... 172
Operation ...................................... 172
Radio operation ............................ 175
Satellite radio (SAT)* (USA only)... 178
Cassette operation ....................... 182
CD changer* operation ................. 185
Telephone* operation ................... 189
Power windows .................................. 196
Opening and closing the windows. 196
Synchronizing power windows ...... 198Sliding/pop-up roof*.......................... 199
Opening and closing
the sliding/pop-up roof ................ 199
Synchronizing
the sliding/pop-up roof ................ 201
Driving systems .................................. 202
Cruise control ............................... 202
Loading .............................................. 205
Roof rack* .................................... 205
Ski sack* ...................................... 205
Parcel net in cargo compartment . 208
Storage compartment under
cargo compartment floor .............. 209
Retractable luggage cover and
partition net .................................. 209
Split rear bench seat .................... 211
Loading instructions ..................... 213
Cargo tie-down rings..................... 214
Useful features ................................... 215
Interior storage spaces ................. 215
Ashtrays........................................ 219
Cigarette lighter ............................ 220
Electrical outlet............................. 221
Telephone* ................................... 221
Tele Aid* ....................................... 222
Garage door opener ...................... 230

ContentsOperation......................................... 237
The first 1 000 miles (1 500 km) ......... 238
Driving instructions ............................ 239
Drive sensibly – save fuel ............. 239
Drinking and driving ..................... 239
Pedals .......................................... 239
Power assistance ......................... 239
Brakes .......................................... 240
Driving off..................................... 241
Parking ......................................... 241
Tires ............................................. 242
Hydroplaning ................................ 242
Tire traction .................................. 243
Tire speed rating .......................... 243
Winter driving instructions ........... 244
Standing water ............................. 245
Passenger compartment .............. 245
Driving abroad .............................. 245
Control and operation of radio
transmitter ................................... 246
Catalytic converter ....................... 246
Emission control........................... 247
Coolant temperature .................... 248At the gas station .............................. 249
Refueling ...................................... 249
Check regularly and before
a long trip ..................................... 251
Engine compartment ......................... 252
Hood ............................................ 252
Engine oil ..................................... 254
Transmission fluid level ................ 256
Coolant level ................................ 257
Battery ......................................... 258
Windshield washer system and
headlamp cleaning system* ......... 259
Tires and wheels ................................ 260
Important guidelines .................... 260
Life of tire..................................... 261
Direction of rotation ..................... 261
Checking tire inflation pressure ... 261
Rotating wheels ........................... 262Winter driving .................................... 263
Winter tires .................................. 263
Block heater (Canada only) .......... 264
Snow chains................................. 264
Maintenance...................................... 265
Clearing the service indicator ...... 265
Service term exceeded ................ 265
Calling up the service indicator .... 266
Resetting the service indicator .... 266
Vehicle care....................................... 267
Cleaning and care of the vehicle .. 267

Contents
Practical hints................................. 273
What to do if … .................................. 274
Lamps in instrument cluster ........ 274
Lamp in center console................ 279
Messages in the display ............... 280
Where will I find ...? ........................... 300
First aid kit ................................... 300
Vehicle tool kit ............................. 300
Minispare wheel ........................... 302
Unlocking/locking in an emergency .. 305
Unlocking the vehicle ................... 305
Locking the vehicle ...................... 306
Changing batteries in
the SmartKey ............................... 306
Fuel filler flap ............................... 308
Manually unlocking the
transmission gear selector lever .. 308
Opening/closing in an emergency..... 309
Sliding/pop-up roof* ................... 309Replacing bulbs .................................. 310
Bulbs ............................................. 310
Replacing bulbs for front lamps .... 312
Side marker lamp bulb .................. 315
Replacing bulbs for rear lamps ..... 315
Replacing wiper blades....................... 317
Removing wiper blades ................. 317
Installing wiper blades .................. 317
Flat tire ............................................... 318
Preparing the vehicle .................... 318
Mounting the Minispare wheel...... 318
Battery................................................ 324
Disconnecting the battery............. 325
Removing the battery.................... 325
Charging and reinstalling
the battery .................................... 325
Reconnecting the battery.............. 326Jump starting...................................... 327
Towing the vehicle.............................. 329
Installing towing eye bolt .............. 332
Fuses.................................................. 333
Fuse box in
passenger compartment ............... 333
Fuse box in engine compartment . 333
Auxiliary fuse box in
cargo compartment ...................... 334

ContentsTechnical data.................................. 335
Spare parts service ............................ 336
Warranty coverage ............................. 337
Loss of Service and Warranty
Information Booklet...................... 337
Identification labels............................ 338
Layout of poly-V-belt drive ................. 339
C 240/C 320 (all models) ............ 339
Engine ................................................ 340
Rims and Tires ................................... 341
Same size tires ............................. 342
Minispare wheel ........................... 342
Electrical system................................ 343
Main Dimensions ............................... 344
Weights .............................................. 345Fuels, coolants, lubricants, etc. ......... 346
Capacities .................................... 346
Engine oils.................................... 348
Engine oil additives ...................... 348
Air conditioning refrigerant .......... 348
Brake fluid .................................... 348
Premium unleaded gasoline ......... 349
Fuel requirements ........................ 349
Gasoline additives ........................ 350
Flexible Fuel Vehicles ................... 350
Coolants....................................... 352
Windshield washer and headlamp
cleaning* system ......................... 354
Consumer information ....................... 355
Uniform tire quality grading ......... 355
Technical terms............................... 357Index................................................. 363