2004 INFINITI QX56 service

SE-4
PREPARATION
Revision: August 20072004 QX56
PREPARATIONPFP:00002
Special Service ToolEIS002XZ
The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.
Commercial Service ToolEIS002Y0
Tool number
(Kent-Moore No.)
Tool nameDescription
—
(J-39570)
Chassis earLocating the noise
—
(J-43980)
NISSAN Squeak and Rattle
KitRepairing the cause of noise
SIIA0993E
SIIA0994E
Tool nameDescription
(J-39565)
Engine earLocating the noise
SIIA0995E

SQUEAK AND RATTLE TROUBLE DIAGNOSES
SE-5
C
D
E
F
G
H
J
K
L
MA
B
SE
Revision: August 20072004 QX56
SQUEAK AND RATTLE TROUBLE DIAGNOSESPFP:00000
Work FlowEIS002Y1
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to SE-9, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.

The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).

If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.

After identifying the type of noise, isolate the noise in terms of its characteristics.The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces = higher pitch noise/softer surfaces =lower pitch noises/edge to surface = chirping

Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.

Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.

Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.

Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.

Weather conditions, especially humidity and temperature, may have a great affect on noise level.
SBT 8 42

SE-6
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Revision: August 20072004 QX56
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle "twist".
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:

removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be bro-
ken or lost during the repair, resulting in the creation of new noise.

tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.

feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.

placing a piece of paper between components that you suspect are causing the noise.

looking for loose components and contact marks.
Refer to SE-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE

If the cause is a loose component, tighten the component securely.

If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)

AUTOMATIC DRIVE POSITIONER
SE-41
C
D
E
F
G
H
J
K
L
MA
B
SE
Revision: August 20072004 QX56
ACTIVE TEST
CAUTION:
During vehicle driving, do not perform active test.
NOTE:
If active test is performed, reset seat memory and key fob interlock drive positioner after performing work.
DISPLAY ITEM LIST
CAN Communication Inspection Using CONSULT-II (Self-Diagnosis)EIS002YH
1. SELF-DIAGNOSTIC RESULT CHECK
CAUTION:
If CONSULT-II is used with no connection of CONSULT-II CONVERTER, malfunctions might be
detected in self-diagnosis depending on control unit which carry out CAN communication.
1. Connect to CONSULT-II, and select “AUTO DRIVE POS.” on the “SELECT DIAG SYSTEM” screen.
2. Select “SELF-DIAG RESULTS” on "SELECT DIAG MODE" screen.
3. Check display content in self-diagnostic results.
Contents displayed
No malfunction>>Inspection End.
Malfunction in CAN communication system>>After printing the monitor items, go to “CAN System”. Refer to
LAN-3, "
Precautions When Using CONSULT-II" .
Symptom ChartEIS002YI
MIR/SEN LH U–D “V” Voltage output from LH door mirror sensor (UP/DOWN) is displayed.
PEDAL SEN “V”The pedal position (voltage) judged from the pedal adjust sensor signal is dis-
played. Monitor item [OPERATION or UNIT] Contents
Test item Description
SEAT SLIDE The sliding motor is activated by receiving the drive signal.
SEAT RECLINING The reclining motor is activated by receiving the drive signal.
SEAT LIFTER FR The lifting motor (front) is activated by receiving the drive signal.
SEAT LIFTER RR The lifting motor (rear) is activated by receiving the drive signal.
PEDAL MOTOR The pedal adjust motor is activated by receiving the drive signal.
MEMORY SW INDCTR The memory switch indicator is lit by receiving the drive signal.
MIRROR MOTOR RHThe RH mirror motor moves the mirror UP/DOWN and LEFT/RIGHT by receiving the drive
signal.
MIRROR MOTOR LHThe LH mirror motor moves the mirror UP/DOWN and LEFT/RIGHT by receiving the drive
signal.
CONSULT-II display code Diagnosis item
U1000INITIAL DIAG
TRANSMIT DIAG
BSM
METER/M&A
ECM
SymptomDiagnoses / service procedure Refer to
page
Only setting change function cannot be set with display.1. Preliminary checkSE-34
2. CAN communication inspection using CONSULT-II (self-
diagnosis)SE-41
3. If the above systems are normal, check display systemAV- 6 1

SE-42
AUTOMATIC DRIVE POSITIONER
Revision: August 20072004 QX56
A part of seat system does not operate (both automati-
cally and manually).1. Sliding motor circuit inspection SE-43
2. Reclining motor circuit inspection SE-44
3. Lifting motor (front) circuit inspectionSE-46
4. Lifting motor (rear) circuit inspectionSE-47
5. If the above systems are normal, replace the driver seat
control unitSE-11
A part of pedal adjust and door mirror does not operate
(both automatically and manually).1. Pedal adjusting motor circuit inspectionSE-492. Mirror motor LH circuit check SE-50
3. Mirror motor RH circuit check SE-52
4. If the above systems are normal, replace the automatic
drive positioner control unit.SE-11
A part of seat system does not operate (only automatic
operation).1. Sliding sensor circuit inspectionSE-55
2. Reclining sensor circuit inspectionSE-56
3. Lifting sensor (front) circuit inspectionSE-57
4. Lifting sensor (rear) circuit inspectionSE-58
5. If the above systems are normal, replace the driver seat
control unitSE-11
A part of door mirror system does not operate (only
automatic operation).1. Mirror sensor LH circuit checkSE-602. Mirror sensor RH circuit checkSE-62
3. If the above systems are normal, replace the automatic
drive positioner control unit.SE-11
All of the automatic operations do not operate.1. Park switch circuit inspectionSE-81
2. UART communication line circuit inspectionSE-85
3. Pedal adjusting sensor circuit inspectionSE-59
4. Steering wheel tilt sensor circuit inspectionSE-64
4. If all the above systems are normal, replace the auto-
matic drive positioner control unit.SE-11
A part of seat system does not operate (only manual
operation).1. Sliding switch circuit inspectionSE-66
2. Reclining switch circuit inspectionSE-67
3. Lifting switch (front) circuit inspectionSE-69
4. Lifting switch (rear) circuit inspectionSE-70
5. If the above systems are normal, replace the driver seat
control unitSE-11
A part of pedal adjust and door mirror does not operate
(only manual operation).1. Pedal adjusting switch circuit inspection SE-72
2. Door mirror switch (change over switch) circuit inspection SE-74
3. Door mirror switch (mirror switch) switching circuit
inspection SE-75
4. If the above systems are normal, replace the automatic
drive positioner control unitSE-11
Only memory switch operation.1. Seat memory switch circuit inspectionSE-772. If the above systems are normal, replace the driver seat
control unitSE-11
Seat memory indicator lamps 1 and 2 do not illuminate.1. Seat memory indicator lamp circuit inspectionSE-792. If all the above systems are normal, replace the driver
seat control unit.SE-11
SymptomDiagnoses / service procedure Refer to
page

AUTOMATIC DRIVE POSITIONER
SE-43
C
D
E
F
G
H
J
K
L
MA
B
SE
Revision: August 20072004 QX56
Sliding Motor Circuit InspectionEIS002YJ
1. CHECK SEAT SLIDING MECHANISM
Check the following.

Operation malfunction caused by sliding rail deformation, pinched harness or other foreign materials

Operation malfunction caused by foreign materials adhered to the sliding motor LH or sliding rail connec-
tor rod

Operation malfunction and interference with other parts by poor installation
OK or NG
OK >> GO TO 2.
NG >> Repair the malfunctioning part and check again.
2. CHECK FUNCTION
With CONSULT-II
Check operation with “SEAT SLIDE” in ACTIVE TEST.
Without CONSULT-II
GO TO 3.
OK or NG
OK >> Sliding motor circuit is OK.
NG >> GO TO 3.
The Entry/Exiting does not operate when door is opened
and closed.
(The Entry/Exiting operates with key switch)1. Front door switch circuit inspectionSE-84
2. If all the above systems are normal, replace the BCM.BCS-19
Only door mirror system does not operate (only manual
operation).1.Door mirror switch ground circuit inspectionSE-76
Only door mirror system does not operate (only auto-
matic operation).1. Door mirror sensor power supply and ground circuit
inspectionSE-80
Only seat system does not operate (only manual opera-
tion).1. Power seat switch ground circuit inspectionSE-71
SymptomDiagnoses / service procedure Refer to
page
Test item Description
SEAT SLIDE The sliding motor is activated by receiving the drive signal.
PIIA0265E

SRS-1
SUPPLEMENTAL RESTRAINT SYSTEM (SRS)
H RESTRAINTS
CONTENTS
C
D
E
F
G
I
J
K
L
M
SECTION SRS
A
B
SRS
Revision: August 20072004 QX56 PRECAUTIONS .......................................................... 3
Precautions for Supplemental Restraint System
(SRS) “AIR BAG” and “SEAT BELT PRE-TEN-
SIONER” .................................................................. 3
Precautions for SRS “AIR BAG” and “SEAT BELT
PRE-TENSIONER” Service ..................................... 3
Occupant Classification System Precaution ............ 3
Trouble Diagnosis Precaution .................................. 3
PREPARATION ........................................................... 4
Special Service Tools ............................................... 4
Commercial Service Tools ........................................ 4
SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ....... 5
SRS Configuration ................................................... 5
Front Seat Belt Pre-tensioner with Load Limiter ...... 6
Front Side Air Bag .................................................... 6
Side Curtain Air Bag ................................................. 6
Occupant Classification System ............................... 6
Direct-connect SRS Component Connectors ........... 7
TROUBLE DIAGNOSIS .............................................. 8
Trouble Diagnosis Introduction ................................. 8
DIAGNOSIS FUNCTION ....................................... 8
HOW TO PERFORM TROUBLE DIAGNOSES
FOR QUICK AND ACCURATE REPAIR ............... 8
WORK FLOW ........................................................ 9
SRS Components Parts Location ........................... 10
Schematic ...............................................................11
Wiring Diagram — SRS — ..................................... 12
CONSULT-II Function (AIR BAG) ........................... 18
CONSULT-II Function ............................................ 18
HOW TO CHANGE SELF-DIAGNOSIS MODE
WITH CONSULT-II .............................................. 18
HOW TO ERASE SELF-DIAGNOSIS RESULTS ... 19
Self-Diagnosis Function (Without CONSULT-II) ..... 19
HOW TO CHANGE SELF-DIAGNOSIS MODE ... 19
HOW TO ERASE SELF-DIAGNOSIS RESULTS ... 20
SRS Operation Check ............................................ 20
DIAGNOSTIC PROCEDURE 1 ........................... 20
Trouble Diagnosis With CONSULT-II ..................... 22
DIAGNOSTIC PROCEDURE 2 ........................... 22
DIAGNOSTIC PROCEDURE 3 ........................... 28DIAGNOSTIC PROCEDURE 4 (CONTINUED
FROM DIAGNOSTIC PROCEDURE 2) .............. 30
DIAGNOSTIC PROCEDURE 5 ........................... 30
Trouble Diagnosis Without CONSULT-II ................. 37
DIAGNOSTIC PROCEDURE 6 ........................... 37
WARNING LAMP FLASH CODE CHART ........... 38
Trouble Diagnosis: “AIR BAG” Warning Lamp Does
Not Turn Off ............................................................ 43
DIAGNOSTIC PROCEDURE 6 ........................... 43
Trouble Diagnosis: “AIR BAG” Warning Lamp Does
Not Turn On ............................................................ 44
DIAGNOSTIC PROCEDURE 7 ........................... 44
DRIVER AIR BAG MODULE .................................... 45
Removal and Installation ........................................ 45
REMOVAL ........................................................... 45
INSTALLATION ................................................... 46
SPIRAL CABLE ........................................................ 47
Removal and Installation ........................................ 47
REMOVAL ........................................................... 47
INSTALLATION ................................................... 48
FRONT PASSENGER AIR BAG MODULE .............. 50
Removal and Installation ........................................ 50
REMOVAL ........................................................... 50
INSTALLATION ................................................... 50
WIRING HARNESS MODIFICATION .................. 51
SIDE CURTAIN AIR BAG MODULE ........................ 53
Removal and Installation ........................................ 53
REMOVAL ........................................................... 53
INSTALLATION ................................................... 53
CRASH ZONE SENSOR ........................................... 55
Removal and Installation ........................................ 55
REMOVAL ........................................................... 55
INSTALLATION ................................................... 55
SIDE AIR BAG (SATELLITE) SENSOR ................... 56
Removal and Installation ........................................ 56
REMOVAL ........................................................... 56
INSTALLATION ................................................... 56
FRONT SEAT BELT PRE-TENSIONER ................... 57
Removal and Installation ........................................ 57

PRECAUTIONS
SRS-3
C
D
E
F
G
I
J
K
L
MA
B
SRS
Revision: August 20072004 QX56
PRECAUTIONSPFP:00001
Precautions for Supplemental Restraint System (SRS) “AIR BAG” and “SEAT
BELT PRE-TENSIONER”
EHS000VY
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WA RN ING:

To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death
in the event of a collision which would result in air bag inflation, all maintenance must be per-
formed by an authorized NISSAN/INFINITI dealer.

Improper maintenance, including incorrect removal and installation of the SRS, can lead to per-
sonal injury caused by unintentional activation of the system. For removal of Spiral Cable and Air
Bag Module, see the SRS section.

Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or
harness connectors.
Precautions for SRS “AIR BAG” and “SEAT BELT PRE-TENSIONER” ServiceEHS000VZ

Do not use electrical test equipment to check SRS circuits unless instructed to in this Service Manual.

Before servicing the SRS, turn ignition switch OFF, disconnect both battery cables and wait at least 3 min-
utes.
For approximately 3 minutes after the cables are removed, it is still possible for the air bag and seat belt
pre-tensioner to deploy. Therefore, do not work on any SRS connectors or wires until at least 3 minutes
have passed.

The air bag diagnosis sensor unit must always be installed with the arrow mark “⇐” pointing toward the
front of the vehicle for proper operation. Also check air bag diagnosis sensor unit for cracks, deformities or
rust before installation and replace as required.

The spiral cable must be aligned with the neutral position since its rotations are limited. Do not attempt to
turn steering wheel or column after removal of steering gear.

Handle air bag module carefully. Always place driver and front passenger air bag modules with the pad
side facing upward and seat mounted front side air bag module standing with the stud bolt side facing
down.

Conduct self-diagnosis to check entire SRS for proper function after replacing any components.

After air bag inflates, the front instrument panel assembly should be replaced if damaged.
Occupant Classification System PrecautionEHS000W0
Replace control unit and passenger front seat cushion as an assembly.
Trouble Diagnosis PrecautionEHS000W1
When you read wiring diagrams, refer to the following:

GI-15, "How to Read Wiring Diagrams" in GI section

PG-4, "POWER SUPPLY ROUTING CIRCUIT" in PG section
When you perform trouble diagnosis, refer to the following:

GI-11, "HOW TO FOLLOW TEST GROUPS IN TROUBLE DIAGNOSES" in GI section

GI-27, "How to Perform Efficient Diagnosis for an Electrical Incident" in GI section
Check for any service bulletins before servicing the vehicle.