2004 INFINITI QX56 air condition

EI-6
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Revision: August 20072004 QX56
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1. Close a door.
2. Tap or push/pull around the area where the noise appears to be coming from.
3. Rev the engine.
4. Use a floor jack to recreate vehicle “twist”.
5. At idle, apply engine load (electrical load, drive position on A/T model).
6. Raise the vehicle on a hoist and hit a tire with a rubber hammer.

Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:

Removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners
can be broken or lost during the repair, resulting in the creation of new noise.

Tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be elimi-
nated only temporarily.

Feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing
the noise.

Placing a piece of paper between components that you suspect are causing the noise.

Looking for loose components and contact marks.
Refer to EI-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE

If the cause is a loose component, tighten the component securely.

If the cause is insufficient clearance between components:
–Separate components by repositioning or loosening and retightening the component, if possible.
–Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN
Parts Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 x 135 mm (3.94 x 5.31 in)/76884-71L01: 60 x 85 mm (2.36 x 3.35 in)/76884-71L02: 15 x 25
mm (0.59 x 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.

SQUEAK AND RATTLE TROUBLE DIAGNOSIS
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Revision: August 20072004 QX56
73982-9E000: 45 mm (1.77 in) thick, 50 x 50 mm (1.97 x 1.97 in)/73982-50Y00: 10 mm (0.39 in) thick, 50 x 50
mm (1.97 x 1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 x 50 mm (1.18 x 1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15 x 25 mm (0.59 x 0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingEIS0063B
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops

EI-8
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Revision: August 20072004 QX56
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the console panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the console at the clip locations until the clips engage.
In addition look for:
1. Loose harness or harness connectors.
2. Front console map/reading lamp lens loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.

EM-10Revision: August 2007
NOISE, VIBRATION, AND HARSHNESS (NVH) TROUBLESHOOTING
2004 QX56
Use the Chart Below to Help You Find the Cause of the Symptom.EBS00IL8
1. Locate the area where noise occurs.
2. Confirm the type of noise.
3. Specify the operating condition of engine.
4. Check specified noise source.
If necessary, repair or replace these parts.
A: Closely related B: Related C: Sometimes related —: Not relatedLocation of
noiseType of
noiseOperating condition of engine
Source of
noiseCheck itemRefer-
ence page Before
warm-
upAfter
warm-
upWhen
start-
ingWhen
idlingWhen
racingWhile
driv-
ing
To p o f
engine
Rocker
cover
Cylinder
headTicking or
clickingC A — A B — Tappet noise Valve clearanceEM-52
Rattle C A — A B CCamshaft
bearing noiseCamshaft journal clear-
ance
Camshaft runoutEM-47EM-47
Crankshaft
pulley
Cylinder
block (Side
of engine)
Oil panSlap or
knock—A—B B—Piston pin
noisePiston and piston pin
clearance
Connecting rod bush-
ing clearanceEM-90
EM-92
Slap or
rapA——BBAPiston slap
noisePiston-to-bore clear-
ance
Piston ring side clear-
ance
Piston ring end gap
Connecting rod bend
and torsionEM-94EM-90
EM-90
EM-91
Knock ABCBBBConnecting
rod bearing
noiseConnecting rod bush-
ing oil clearance (Small
end)
Connecting rod bear-
ing clearance (Big end)EM-92EM-91
Knock A B — A B CMain bearing
noiseMain bearing oil clear-
ance
Crankshaft runoutEM-96EM-95
Front of
engine
Chain case
cover
Front coverTa p p i n g
or tickingAA—BBBTiming chain
and chain
tensioner
noiseTiming chain cracks
and wear
Timing chain tensioner
operationEM-39
EM-35
Front of
engineSqueak-
ing or
fizzingAB—B—CDrive belts
(Sticking or
slipping)Drive belts deflection
EM-12
CreakingABABABDrive belts
(Slipping)Idler pulley bearing
operation
Squall
CreakingAB—BABWater pum p
noiseWater pump operationCO-15,
"INSPEC-
TION
AFTER
REMOVA
L"

EM-52Revision: August 2007
CAMSHAFT
2004 QX56

Install intake and exhaust side camshaft sprocket by selec-
tively using the groove of dowel pin according to the bank.
(Common part used for both banks.)
b. Lock the hexagonal part of camshaft in the same way as for
removal, and tighten bolts.
c. Check again that the timing mating mark on timing chain and on
each sprocket are aligned.
6. Install chain tensioner with the following procedure:
NOTE:
Left bank is shown.
a. Install chain tensioner.

Compress plunger and hold it with a stopper pin when install-
ing.

Loosen the slack guide side timing chain by rotating camshaft
hexagonal part if mounting space is small.
b. Remove stopper pin and release plunger, and then apply ten-
sion to timing chain.
c. Install chain tensioner cover onto front cover. (RH bank)

Apply liquid gasket as shown.
Use Genuine RTV Silicone Sealant or equivalent. Refer to
GI-45, "
Recommended Chemical Products and Seal-
ants" .
7. Check and adjust valve clearances. Refer to EM-52, "
Va l v e
Clearance" .
8. Installation of the remaining components is in the reverse order
of removal.
Va lv e C le a ra n c eEBS00ILO
INSPECTION
NOTE:
Perform inspection as follows after removal, installation or replacement of camshaft or valve-related parts, or if
there are unusual engine conditions due to changes in valve clearance over time (starting, idling, and/or
noise).
1. Warm up engine. Then stop engine.
2. Remove engine cover, battery cover and air duct. Refer to EM-11, "
Removal and Installation" , SC-9,
"REMOVAL" and EM-14, "Removal and Installation" .
3. Remove right bank and left bank rocker covers using power tool. Refer to EM-33, "
Removal and Installa-
tion" .
KBIA2480E
Chain tensioner bolts : 6.9 N·m (0.70 kg-m, 61 in-lb)
Tensioner cover bolts : 9.0 N·m (0.92 kg-m, 80 in-lb)KBIA2479E
KBIA2547E

EM-82Revision: August 2007
CYLINDER BLOCK
2004 QX56
19. Install drive plate.

Align dowel pin of crankshaft rear end with pin holes of each
parts to install.

Install drive plate, reinforcement plate and pilot converter (if
not installed in step 4) as shown.

Face chamfered or rounded edge side to crankshaft.
How to Select Piston and Bearing EBS00ILY
DESCRIPTION
*For the service parts, the grade for fitting cannot be selected between a piston pin and a connecting rod.
(Only 0 grade is available.) The information at the shipment from the plant is described as a reference.

The identification grade stamped on each part is the grade for the dimension measured in new condition.
This grade cannot apply to reused parts.

For reused or repaired parts, measure the dimension accurately. Determine the grade by comparing the
measurement with the values of each selection table.

For details of the measurement method of each part, the reuse standards, and the selection method of the
selective fitting parts, refer to the text.
KBIA2494E
KBIA2537E
Connecting points Connecting parts Selection items Selection methods
Between cylinder block to
crankshaftMain bearingMain bearing grade (bearing
thickness)Determined by match of cylin-
der block bearing housing
grade (Housing inside diame-
ter) and crankshaft journal
grade (journal outside diame-
ter)
Between crankshaft to connect-
ing rodConnecting rod bearingConnecting rod bearing grade
(bearing thickness)Connecting rod bearing grade
= crankshaft pin grade (pin
diameter). No grade exists for
inside diameter of connecting
rod large end.
Between cylinder block to pis-
tonPiston and piston pin assembly.
The piston is available together
with piston pin as an assembly.Piston grade (piston diameter)Piston grade = cylinder bore
grade (diameter of bore)
*Between piston to connecting
rod———

FSU-6
ON-VEHICLE SERVICE
Revision: August 20072004 QX56
ON-VEHICLE SERVICEPFP:00000
Front Suspension PartsEES0010I
Check front suspension parts for excessive play, cracks, wear and
other damage.

Shake each front wheel to check for excessive play.
If looseness is noted, inspect wheel bearing end play, then
check ball joint end play. Refer to FSU-15, "
Inspection" .

Make sure that the cotter pin is inserted (4WD only).

Retighten all nuts and bolts to the specified torque.

Check shock absorber for oil leakage and other damage.

Check suspension ball joint for grease leakage and ball joint
dust cover for cracks and other damage.
Front Wheel AlignmentEES0010J
PRELIMINARY INSPECTION
WAR NIN G:
Always adjust the alignment with the vehicle on a flat surface.
NOTE:
If alignment is out of specification, inspect and replace any damaged or worn rear suspension parts before
making any adjustments.
1. Check and adjust the wheel alignment with the vehicle under unladen conditions. “Unladen conditions”
means that the fuel, coolant, and lubricant are full; and that the spare tire, jack, hand tools and mats are in
their designated positions.
2. Check the tires for incorrect air pressure and excessive wear.
3. Check the wheels for run out and damage. Refer to WT-4, "
Inspection" .
4. Check the wheel bearing axial end play. Refer to FAX-5, "
WHEEL BEARING INSPECTION" .
5. Check the shock absorbers for leaks or damage.
6. Check each mounting point of the suspension components for any excessive looseness or damage.
7. Check each link, arm, and the rear suspension member for any damage.
8. Check the vehicle height. Refer to FSU-21, "
Wheelarch Height (Unladen*1 )" .

For air leveling vehicles, verify the level using Consult-II memory register 1103 and set to 0 ± 10 mm (0
± 0.39 in) as necessary.
GENERAL INFORMATION AND RECOMMENDATIONS
1. A Four-Wheel Thrust Alignment should be performed.

This type of alignment is recommended for any NISSAN vehicle.

The four-wheel “thrust” process helps ensure that the vehicle is properly aligned and the steering wheel
is centered.

The alignment machine itself should be capable of accepting any NISSAN vehicle.

The alignment machine should be checked to ensure that it is level.
2. Make sure the alignment machine is properly calibrated.

Your alignment machine should be regularly calibrated in order to give correct information.Suspension component torques : Refer to FSU-5,
"Components" .
SM A52 5A
SFA392B

GI-1
GENERAL INFORMATION
A GENERAL INFORMATION
CONTENTS
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SECTION GI
Revision: August 20072004 QX56 PRECAUTIONS .......................................................... 3
Description ............................................................... 3
Precautions for Supplemental Restraint System
(SRS) “AIR BAG” and “SEAT BELT PRE-TEN-
SIONER” .................................................................. 3
Precautions for NVIS/IVIS (NISSAN/INFINITI
VEHICLE IMMOBILIZER SYSTEM - NATS) (If
Equipped) ................................................................. 3
General Precautions ................................................ 4
Precautions for Three Way Catalyst ......................... 5
Precautions for Fuel (Unleaded Premium Gasoline
Required) ................................................................. 5
Precautions for Multiport Fuel Injection System or
Engine Control System ............................................ 6
Precautions for Hoses .............................................. 6
HOSE REMOVAL AND INSTALLATION ............... 6
HOSE CLAMPING ................................................ 6
Precautions for Engine Oils ...................................... 7
HEALTH PROTECTION PRECAUTIONS ............. 7
Precautions for Air Conditioning ............................... 7
HOW TO USE THIS MANUAL ................................... 8
Description ............................................................... 8
Terms ....................................................................... 8
Units ......................................................................... 8
Contents ................................................................... 8
Relation between Illustrations and Descriptions ...... 9
Components ........................................................... 10
SYMBOLS ........................................................... 10
How to Follow Trouble Diagnoses ...........................11
DESCRIPTION .....................................................11
HOW TO FOLLOW TEST GROUPS IN TROU-
BLE DIAGNOSES ................................................11
HARNESS WIRE COLOR AND CONNECTOR
NUMBER INDICATION ....................................... 12
KEY TO SYMBOLS SIGNIFYING MEASURE-
MENTS OR PROCEDURES ............................... 13
How to Read Wiring Diagrams ............................... 15
CONNECTOR SYMBOLS ................................... 15
SAMPLE/WIRING DIAGRAM - EXAMPL - ......... 16DESCRIPTION .................................................... 17
Abbreviations .......................................................... 22
SERVICE INFORMATION FOR ELECTRICAL INCI-
DENT ......................................................................... 24
How to Check Terminal ........................................... 24
CONNECTOR AND TERMINAL PIN KIT ............ 24
HOW TO PROBE CONNECTORS ...................... 24
How to Perform Efficient Diagnosis for an Electrical
Incident ................................................................... 27
WORK FLOW ...................................................... 27
INCIDENT SIMULATION TESTS ........................ 27
CIRCUIT INSPECTION ....................................... 30
Control Units and Electrical Parts ........................... 35
PRECAUTIONS .................................................. 35
SMJ INSTALLATION ........................................... 36
CONSULT-II CHECKING SYSTEM .......................... 37
Description .............................................................. 37
Function and System Application ........................... 37
Nickel Metal Hydride Battery Replacement ............ 38
Checking Equipment .............................................. 38
CONSULT-II Start Procedure .................................. 38
CONSULT-II Data Link Connector (DLC) Circuit .... 39
INSPECTION PROCEDURE .............................. 39
LIFTING POINT ......................................................... 40
Pantograph Jack ..................................................... 40
Garage Jack and Safety Stand ............................... 40
2-Pole Lift ............................................................... 41
TOW TRUCK TOWING ............................................. 42
Tow Truck Towing ................................................... 42
2WD MODELS .................................................... 42
4WD MODELS .................................................... 43
Vehicle Recovery (Freeing a stuck vehicle) ............ 43
TIGHTENING TORQUE OF STANDARD BOLTS .... 44
Tightening Torque Table ......................................... 44
RECOMMENDED CHEMICAL PRODUCTS AND
SEALANTS ............................................................... 45
Recommended Chemical Products and Sealants ... 45
IDENTIFICATION INFORMATION ............................ 46
Model Variation ....................................................... 46
Identification Number .............................................. 47