2004 FORD EXPEDITION tow

If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
With a disabled vehicle (without access to wheel dollies, car hauling
trailer or flatbed transport vehicle) your vehicle can be towed (all wheels
on the ground) under the following conditions:
Special Conditions:
•Release the parking brake.
•Turn the air suspension (if equipped) control to OFF.
•Turn the ignition to the OFF/UNLOCKED position.
•Place the transmission in N (Neutral).
If the vehicle’s battery is discharged, refer toAutomatic transmission
operationin theDrivingchapter for directions on how to move the
gearshift lever out of the P (Park) position, for proper towing.
•Do not exceed a distance of 80 km (50 miles).
•Do not exceed 56 km/h (35 mph) vehicle speed.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2004 Expedition(exd)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
265

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
2004 Expedition(exd)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
268

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained body-side cladding,
roof racks, bumper step surfaces, mirror housings or the windshield
cowl area. The paint sealant will“gray”or stain the parts over time.
2004 Expedition(exd)
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USA English(fus)
Cleaning
Cleaning
275

•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (as much as
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
12–16 km (8–10 miles) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Four-wheel-drive operation (if equipped) is less fuel efficient than
two-wheel-drive operation.
•Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
dealer if the window sticker is not supplied with your vehicle. The EPA
window sticker should be your guide for the fuel economy comparisons
with other vehicles.
2004 Expedition(exd)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
303

•Avoid fast starts, stops and turns
•Avoid potholes and objects on the road
•Do not run over curbs or hit the tire against a curb when parking
If you vehicle is stuck in snow, mud, sand, etc.,do notrapidly spin the
tires; spinning the tires can tear the tire and cause an explosion. A tire
can explode in as little as three to five seconds.
Tire explosions can cause death, personal injury or property
damage. Do not allow anyone to stand near, or directly ahead or
behind the spinning tire.
Never spin the tires in excess of the 55 km/h (35 mph) point
indicated on the speedometer.
Highway hazards
No matter how carefully you drive there’s always the possibility that you
may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tire for damage. If the tire is under-inflated or damaged,
deflate it, remove wheel and replace it with your spare tire and wheel. If
you cannot detect a cause, have the vehicle towed to the nearest repair
facility or tire dealer to have the vehicle inspected.
Tire pressure monitoring system (TPMS)(if equipped)
When the tire pressure monitoring
system warning light is lit, one or
more of your tires is significantly
under-inflated. you should stop and
check your tires as soon as possible,
and inflate them to the proper pressure as indicated in the vehicle’s tire
information placard. Driving on a significantly under-inflated tire causes
the tire to overheat and can lead to tire failure. Under-inflation also
reduces fuel efficiency and tire tread life, and may affect the vehicle’s
handling and stopping ability. Each tire should be checked monthly, the
spare tire every six months. Tire pressure should be set when cold to the
recommended inflation pressure as specified in the vehicle placard and
owner’s manual.
2004 Expedition(exd)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
322

Interior style
Cell phone holders
Electrochromatic compass/temperature interior mirrors
Floor mats
Interior trim kits
Leather wrapped steering wheels
Scuff plates
Lifestyle
Bike racks
Cargo organization and management
Engine block heaters and blankets
Rear seat entertainment systems
Towing mirrors
Trailer hitches, wiring harnesses and accessories
Peace of mind
Airbag anti-theft locks
First aid and safety kits
Full vehicle covers
Locking gas cap
Navigation systems
Remote start
Vehicle security systems
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your dealer for specific weight
information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems—such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
2004 Expedition(exd)
Owners Guide (post-2002-fmt)
USA English(fus)
Accessories
337

Infant seats
(see Safety seats) .....................186
Inspection/maintenance
(I/M) testing ..............................305
Instrument panel
cleaning ...................................278
cluster ........................................10
lighting up panel and interior...89
J
Jack ............................................253
positioning ...............................253
storage .....................................253
Jump-starting your vehicle ......258
K
Keyless entry system
programming entry code .......140
Keys ...................................141–143
positions of the ignition .........197
L
Lamps
autolamp system .......................87
bulb replacement
specifications chart ..................92
daytime running light ...............88
fog lamps ...................................87
headlamps .................................87
headlamps, flash to pass ..........88
instrument panel, dimming .....89
interior lamps .....................90–93
replacing bulbs .............91, 93–96
Lane change indicator
(see Turn signal) ........................90
Liftgate ..............................130, 134
Lights, warning and indicator ....10anti-lock brakes (ABS) ..........202
Limited-slip axle .......................207
Load limits .................................229
GAWR ......................................229
GVWR ......................................229
trailer towing ..........................229
Loading instructions .................230
Locks
childproof ................................132
doors ........................................132
Lubricant specifications ...328, 331
Lumbar support, seats .............147
M
Message center .........................119
english/metric button .............124
system check button ..............125
warning messages ...................125
Mirrors ...............................101, 106
automatic dimming
rearview mirror .......................106
fold away .................................108
heated ......................................107
programmable memory ..135, 148
side view mirrors (power) .....107
Moon roof ..................................102
Motorcraft parts ................300, 325
N
Navigation system .......................44
quick start .................................48
radio functions ..........................50
setting the clock .......................77
O
Octane rating ............................299
2004 Expedition(exd)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
342

Speed control ............................108
Starting your vehicle ........197–199
jump starting ..........................258
Steering
speed sensitive .......................204
Steering wheel
controls ....................................111
T
Tire Pressure Monitoring
System (TPMS)
Driving .....................................224
Roadside Emergencies ...........253
Warning Displays ......................14
Tires ...................................253, 311
changing ..................253–254, 258
snow tires and chains ............324
tire grades ...............................312
treadwear ................................311
Towing .......................................231
recreational towing .................237
trailer towing ..........................231
wrecker ....................................264
Transmission .............................210
brake-shift interlock (BSI) ....210
fluid, checking and adding
(automatic) .............................307fluid, refill capacities ..............325
lubricant specifications ..328, 331
Trunk .........................................134
Turn signal ..................................90
V
Vehicle dimensions ...................331
Vehicle Identification Number
(VIN) ..........................................333
Vehicle loading ..........................229
Ventilating your vehicle ...........200
W
Warning lights (see Lights) .......10
Washer fluid ..............................285
Water, Driving through .............228
Windows
power .......................................105
rear wiper/washer ...................100
Windshield washer fluid and
wipers ..........................................99
checking and adding fluid .....285
liftgate reservoir .....................285
replacing wiper blades ...........100
Wrecker towing .........................264
2004 Expedition(exd)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
344