2004 FORD CROWN VICTORIA steering wheel

Introduction 4
Instrument Cluster 10
Warning and control lights 10
Gauges 15
Entertainment Systems 20
AM/FM stereo cassette with CD 20
AM/FM stereo with CD 23
AM/FM stereo 26
AM/FM stereo cassette 28
CD changer 30
Climate Controls 34
Manual heating and air conditioning 34
Electronic automatic temperature control 35
Rear window defroster 37
Lights 38
Headlamps 38
Turn signal control 40
Bulb replacement 41
Driver Controls 47
Windshield wiper/washer control 47
Steering wheel adjustment 48
Power windows 57
Mirrors 58
Speed control 60
Message center 68
Locks and Security 73
Keys 73
Locks 73
Anti-theft system 75
Table of Contents
1

SPECIAL NOTICES
Emission warranty
The New Vehicle Limited Warranty includes Bumper-to-Bumper
Coverage, Safety Restraint Coverage, Corrosion Coverage, and 6.0L
Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible
for Emissions Defect and Emissions Performance Warranties. For a
detailed description of what is covered and what is not covered, refer to
theWarranty Guidethat is provided to you along with your Owner’s
Guide.
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access vehicle diagnostic information through a direct connection to your
vehicle when diagnosing or servicing your vehicle.
Event Data Recording
Other modules in your vehicle — event data recorders — are capable of
collecting and storing data during a crash or near crash event. The
recorded information may assist in the investigation of such an event.
The modules may record information about both the vehicle and the
occupants, potentially including information such as:
•how various systems in your vehicle were operating;
•whether or not the driver and passenger seatbelts were buckled;
•how far (if at all) the driver was depressing the accelerator and/or the
brake pedal;
•how fast the vehicle was traveling; and
•where the driver was positioning the steering wheel.
To access this information, special equipment must be directly connected
to the recording modules. Ford Motor Company and Ford of Canada do
not access event data recorder information without obtaining consent,
unless pursuant to court order or where required by law enforcement,
other government authorities or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
6

To replace the wiper blades:
1. Pull the wiper arm away from the
windshield and lock into the service
position.
2. Press and hold the tab on the
blade and slide the blade off the
wiper arm pin.
3. To attach the new wiper blade,
press and hold the tab on the blade
and slide the blade on to the wiper
arm pin. Then release the tab.
4. Replace wiper blades every 6 months for optimum performance.
TILT STEERING WHEEL
To adjust the steering wheel:
1. Pull and hold the steering wheel
release control toward you.
2. Move the steering wheel up or
down until you find the desired
location.
3. Release the steering wheel
release control. This will lock the
steering wheel in position.
Never adjust the steering wheel when the vehicle is moving.
ILLUMINATED VISOR MIRROR (IF EQUIPPED)
Lift the mirror cover to turn on the
visor mirror lamps.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driver Controls
48

Never adjust the accelerator and brake pedal with feet on the
pedals while the vehicle is moving.
SPEED CONTROL (IF EQUIPPED)
With speed control set, you can maintain a speed of 48 km/h (30 mph)
or more without keeping your foot on the accelerator pedal. Speed
control does not work at speeds below 48 km/h (30 mph).
Do not use the speed control in heavy traffic or on roads that
are winding, slippery or unpaved.
Setting speed control
The controls for using your speed
control are located on the steering
wheel for your convenience.
1. Press the ON control and release
it.
2. Accelerate to the desired speed.
3. Press the SET ACCEL control
and release it.
4. Take your foot off the accelerator
pedal.
5. The message“SPEED CONTROL”
(if equipped) will be displayed in
the optional instrument cluster.
Note:
•Vehicle speed may vary when driving up and down a steep hill.
•If the vehicle speed increases above the set speed on a downhill, you
may want to apply the brakes to reduce the speed.
•If the vehicle speed decreases more than 16 km/h (10 mph) below
your set speed on an uphill, your speed control will disengage.
ON
OFF
RES
SET
ACCEL
COAST
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driver Controls
60

STEERING WHEEL CONTROLS (IF EQUIPPED)
Radio control features
•Press MODE to select AM, FM1,
FM2, TAPE or CD (if equipped).
In Radio mode:
•Press NEXT to select a preset
station from memory.
In Tape mode:
•Press NEXT to listen to the next
selection on the tape.
In CD mode:
•Press NEXT to listen to the next
track on the disc.
In any mode:
•Press VOL up or down to adjust
the volume.
Climate control features
•Press TEMP up or down to adjust temperature.
•Press FAN up or down to adjust fan speed.
MOON ROOF (IF EQUIPPED)
To open the moon roof:
•Press and hold the control
forward to raise the moon roof to
the vent position (when the glass
panel is closed).
•For one-touch operation, press
the control rearward and release;
this will fully open the moon roof.
•To stop one-touch operation at
the desired position, press the
control in any direction and
release.
To close the moon roof:
•Press and hold the control forward.
NEXT
MODE
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driver Controls
63

STARTING
Positions of the ignition
1. ACCESSORY, allows the electrical
accessories such as the radio to
operate while the engine is not
running.
2. LOCK, locks steering wheel
(police vehicles only), the automatic
transmission gearshift lever and
allows key removal.
3. OFF, shuts off the engine and all
accessories without locking the steering wheel. This position also allows
the automatic transmission shift lever to be moved from the P (Park)
position without the brake pedal being depressed.
When the key is in the ignition and in the OFF position, the
automatic transmission shift lever can be moved from the P
(Park) position without the brake pedal depressed. To avoid unwanted
vehicle movement, always set the parking brake.
4. ON, all electrical circuits operational. Warning lights illuminated. Key
position when driving.
5. START, cranks the engine. Release the key as soon as the engine
starts.
Preparing to start your vehicle
Engine starting is controlled by the powertrain control system. This
system meets all Canadian Interference-Causing Equipment standard
requirements regulating the impulse electrical field strength of radio
noise.
When starting a fuel-injected engine, avoid pressing the accelerator
before or during starting. Only use the accelerator when you have
difficulty starting the engine. For more information on starting the
vehicle, refer toStarting the enginein this chapter.
Extended idling at high engine speeds can produce very high
temperatures in the engine and exhaust system, creating the risk
of fire or other damage.
3
1
2
5
4
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
Driving
124

If you are driving down a long or steep hill, shift to a lower gear.
Do not apply your brakes continuously, as they may overheat
and become less effective.
Under normal operating conditions, brake dust may accumulate on the
wheels. Some brake dust is inevitable as brakes wear and does not
contribute to brake noise. The use of modern friction materials with
emphasis on improved performance and environmental considerations
can lead to more dust than in the past. Brake dust can be cleaned by
weekly washing with soapy water and a soft sponge. Heavier deposits can
be removed with Motorcraft Wheel and Tire Cleaner (ZC-37–A).
Anti-lock brake system (ABS)
This vehicle is equipped with an anti-lock braking system (ABS). A noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle’s
anti-lock brake system. If the vehicle has continuous vibration or shudder
in the steering wheel while braking, the vehicle should be inspected by a
qualified service technician.
The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.
Using ABS
•In an emergency or when maximum efficiency from the four-wheel
ABS is required, apply continuous force on the brake. The four wheel
ABS will be activated immediately, thus allowing you to retain steering
control of your vehicle and, providing there is sufficient space, will
enable you to avoid obstacles and bring the vehicle to a controlled
stop.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
129

Aggressive driving in any road conditions can cause you to lose
control of your vehicle increasing the risk of severe personal
injury or property damage. The occurrence of an Traction Control

event is an indication that at least some of the tires have exceeded
their ability to grip the road; this may lead to an increased risk of loss
of vehicle control, vehicle rollover, personal injury and death. If you
experience a severe road event, SLOW DOWN.
The Traction Control
system will allow your vehicle to make better use
of available traction on slippery surfaces while you are trying to
accelerate or while your foot is on the accelerator pedal. The system is a
driver aid which makes your vehicle easier to handle primarily on snow
and ice covered roads.
During Traction Control
operation you may hear an electric motor type
of sound coming from the engine compartment and the engine will not
“rev-up”when you push further on the accelerator. This is normal
system behavior.
If you should become stuck in snow
or ice or on a very slippery road
surface, try switching the Traction
Control
system off. This may allow
excess wheel spin to“dig”the
vehicle out and enable a successful
“rocking”maneuver.
The traction control indicator
flashes during a Traction Control

system event.
If the traction control indicator
comes on and stays lit, either:
•the Traction Control
system
requires service, or
•the customer has disabled the system using the traction control switch
located on the left side of the instrument panel.
The Traction Control
system will be on every time you turn the ignition
key from OFF to ON until you deactivate the system using the traction
control switch on the instrument panel left of the steering column.
STEERING
To prevent damage to the power steering system, never hold the steering
wheel at its furthest turning points (until it stops) for more than a few
seconds when the engine is running.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
132