2004 FORD CROWN VICTORIA fuel pump

Seating and Safety Restraints 87
Seating 87
Safety restraints 91
Air bags 105
Child restraints 112
Driving 124
Starting 124
Brakes 128
Traction control 131
Air suspension 133
Transmission operation 134
Vehicle loading 139
Trailer towing 141
Recreational towing 144
Roadside Emergencies 145
Getting roadside assistance 145
Hazard flasher switch 146
Fuel pump shut-off switch 146
Fuses and relays 147
Changing tires 155
Jump starting 161
Wrecker towing 167
Customer Assistance 168
Reporting safety defects (U.S. only) 176
Cleaning 177
Table of Contents
2

CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
CONGRATULATIONS
Congratulations on acquiring your new Ford. Please take the time to get
well acquainted with your vehicle by reading this handbook. The more
you know and understand about your vehicle, the greater the safety and
pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
•In the United States: www.ford.com
•In Canada: www.ford.ca
•In Australia: www.ford.com.au
•In Mexico: www.ford.com.mx
Additional owner information is given in separate publications.
ThisOwner’s Guidedescribes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on thisOwner’s Guidewhen reselling the vehicle. It
is an integral part of the vehicle.
Fuel pump shut-off switch:In the event of an accident the
safety switch will automatically cut off the fuel supply to the
engine. The switch can also be activated through sudden vibration (e.g.
collision when parking). To reset the switch, refer to theFuel pump
shut-off switchin theRoadside Emergencieschapter.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
Introduction
4

These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAir Bag-Front
Air Bag-SideChild Seat
Child Seat Installation
WarningChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemBrake Fluid -
Non-Petroleum Based
Traction ControlAdvanceTrac

Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
8

The message center will remain in
the DTE function until the SELECT
control is pressed to change
functions.
DTE is calculated using a running
average fuel economy, which is
based on your recent driving history
of 800 km (500 miles). This value is
not the same as the average fuel
economy display. The running average fuel economy is reinitialized to a
factory default value if the battery is disconnected.
If“CO”or“CS”is displayed, there is a problem with the fuel indication
system and you should contact your dealer for service as soon as
possible.
AVG FUEL ECONOMY (average fuel economy)
Select this function to display your
average fuel economy in liters/
100 km or miles/gallon.
If you calculate your average fuel
economy by dividing miles traveled by gallons used, your figure may be
different than displayed for the following reasons:
•your vehicle was not perfectly level during fill-up
•differences in the automatic shut-off points on the fuel pumps at
service stations
•variations in top-off procedure from one fill-up to another
•rounding of the displayed values to the nearest 0.1 liter (gallons)
Press the RESET control while AVG
ECON is displayed to reset the
function.
The average displayed is the average
since the last reset.RESET E/M SELECT
TRIP
ATRIP
BAVG
SPEED
DISTANCE
TO EMPTYAVG FUEL
ECONOMY
RESET E/M SELECT
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driver Controls
70

Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER
Use only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
•The hazard lights control is
located on top of the steering
column.
•Depress hazard lights control to
activate all hazard flashers
simultaneously.
•Depress control again to turn the
flashers off.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
146

The fuel pump shut-off switch is
located on the left side of the trunk
behind the left rear tail light and the
trunk liner.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the OFF position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the ON position. Pause for a few seconds and
return the key to the OFF position.
5. Make a further check for leaks in the fuel system.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
15
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
147

Always replace the cover to the power distribution box before
reconnecting the battery or refilling fluid reservoirs
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
1 25A* Audio
2 20A* Power point
3 25A* Heated seats
4 15A* Horns
5 20A* Fuel pump module (gasoline
engines only), Fuel tank solenoid
valves (natural gas vehicles only),
Fuel rail solenoid valve (natural
gas vehicles only)
6 15A* Alternator
7 25A* Moonroof
8 20A* Driver’s Door Module (DDM)
503
502
501
24
23401
20
19 22
21RELAY
302 RELAY
304 RELAY
303
RELAY
301 207
201 202 203204
209
206
208
205602
601118
114
110
106
102
117
113
109
105
101
116
112
108
104
115
111
107
103
18
16
14
1210
8
6
4
2
17
15
13
119
7
5
3
1
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
152

Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
9—Not used
10—Not used
11 20A* Daytime Running Lamps (DRL)
12—Not used
13—Not used
14—Not used
15—Not used
16—Not used
17—Not used
18—Not used
19 15A* Powertrain Control Module
(PCM), Fuel injectors, NGV fuel
injector module
20 15A* PCM, HEGOs
21—Not used
22—Not used
23—Not used
24—Not used
101 30A** Ignition switch, Starter motor
solenoid via starter relay, IP fuses
7, 9, 12 and 14
102 50A** Cooling fan (engine)
103 40A** Blower motor
104 40A** Heated backlight relay
105 30A** PCM power relay or NGV module
(natural gas vehicles only),
Diagnostic connector, PDB 19 and
20, A/C clutch relay, Fuel pump
module relay
106 40A** Anti-lock Brake System (ABS)
107 50A** Police rear access power point
(Police vehicles only)
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
153