
Introduction 4
Instrument Cluster 10
Warning and control lights 10
Gauges 15
Entertainment Systems 20
AM/FM stereo cassette with CD 20
AM/FM stereo with CD 23
AM/FM stereo 26
AM/FM stereo cassette 28
CD changer 30
Climate Controls 34
Manual heating and air conditioning 34
Electronic automatic temperature control 35
Rear window defroster 37
Lights 38
Headlamps 38
Turn signal control 40
Bulb replacement 41
Driver Controls 47
Windshield wiper/washer control 47
Steering wheel adjustment 48
Power windows 57
Mirrors 58
Speed control 60
Message center 68
Locks and Security 73
Keys 73
Locks 73
Anti-theft system 75
Table of Contents
1

MANUAL HEATING AND AIR CONDITIONING SYSTEM
(IF EQUIPPED)
1.Fan speed adjustment:Controls
the volume of air circulated in the
vehicle.
2.Temperature selection:
Controls the temperature of the
airflow in the vehicle.
3.Air flow selections:Controls the direction of the airflow in the
vehicle. See the following for a brief description on each control.
MAX A/C:Uses recirculated air to cool the vehicle. Air flows from the
instrument panel vents only. This mode will help prevent unpleasant
odors from entering the vehicle.
NORM A/C:Uses outside air to cool the vehicle. Air flows from the
instrument panel vents only.
VENT: Distributes outside air through the instrument panel vents.
OFF: Outside air is shut out and the fan will not operate.
FLOOR: Distributes outside air through the floor vents.
MIX: Distributes outside air through the windshield defroster vents, floor
vents and side window demisters.
:Distributes outside air through the windshield defroster vents and
the side window demisters.
Operating tips
•To reduce fog build up on the windshield during humid weather, place
the air flow selector in the
position.
•To reduce humidity build up inside the vehicle: do not drive with the
air flow selector in the OFF or MAX A/C position.
•Under normal weather conditions, do not leave the air flow selector in
MAX A/C or OFF when the vehicle is parked. This allows the vehicle
to“breathe”using the outside air inlet vents.
•Do not put objects under the front seats that will interfere with the
airflow to the back seats.
•Remove any snow, ice or leaves from the air intake area at the base of
the windshield.
123
LO
HIOFF
MIX VENTFLOO
R
MAX
A/C NORM
A/C
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Climate Controls
Climate Controls
34

Zone variation mode
Most geographic areas (zones) have a magnetic north compass point that
varies slightly from the northerly direction on maps. A correct zone
setting will eliminate compass heading error.
For optimum calibration, turn off all electrical accessories (heater/air
conditioning, wipers, etc.) and make sure all vehicle doors are shut.
To set the compass zone:
1. Press and release the MODE
button until the compass directional
heading is displayed.
2. Hold down the MODE button for
5 seconds to enter zone mode. The
display will read PRESS RESET TO
SET ZONE XX where XX is the
current zone.
3. Release the MODE button.
4. Repeatedly press and release the
RESET button to scroll through the
zones 1–15 until the desired zone is
displayed.
5. Press the MODE button to save
the new zone setting and return to
the compass normal mode.
Note:The compass exits the zone
setting mode and returns to its
previous setting after one minute of
no activity.
Note:If power is interrupted during the zone setting process, the
compass resets to the same zone it was set to before the zone change
process was started.
1 2 3
4
5
6 7 8 9 101112 13 14 15
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driver Controls
51

To reduce the risk of electrical shock, do not use your heater
with ungrounded electrical systems or two-pronged (cheater)
adapters.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
If you smell exhaust fumes inside your vehicle, have your dealer
inspect your vehicle immediately. Do not drive if you smell
exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least one inch (2.5 cm) or adjust the heating
or air conditioning to bring in fresh air.
BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance guide for scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle’s brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a“metal-to-metal,”“continuous grinding”or
“continuous squeal”sound is present while braking, the brake linings
may be worn-out and should be inspected by a qualified service
technician.
Refer toBrake system warning
lightin theInstrument Cluster
chapter for information on the brake
system warning light.
!
BRAKE
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
128

•The air conditioning system will be disabled.
Continued operation will increase the engine temperature:
•If your vehicle is equipped with digital gauges, the gauge bars will
flash and a tone will sound every five seconds for one minute.
•The engine will completely shut down, causing steering and braking
effort to increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to a service facility as soon as possible to minimize engine
damage.
When fail-safe mode is activated
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to a service facility.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
Never remove the coolant reservoir cap while the engine is
running or hot.
5. Re-start the engine and take your vehicle to a service facility.
Driving the vehicle without repairing the engine problem
increases the chance of engine damage. Take your vehicle to a
service facility as soon as possible.
WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
Important safety precautions
Do not overfill the fuel tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray and fire.
The fuel system may be under pressure. If the fuel filler cap is
venting vapor or if you hear a hissing sound, wait until it stops
before completely removing the fuel filler cap. Otherwise, fuel may
spray out and injure you or others.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
198

A
ABS (see Brakes) .....................129
Air bag supplemental
restraint system ................105, 109
and child safety seats ............107
description ......................105, 109
disposal ....................................112
driver air bag ..................107, 110
indicator light .................109, 111
operation .........................107, 110
passenger air bag ...........107, 110
side air bag ..............................109
Air cleaner filter ...............212, 226
Air conditioning ..........................35
Air suspension ...........................133
description ..............................133
Antifreeze
(see Engine coolant) ................192
Anti-lock brake system
(see Brakes) ..............................129
Audio system
(see Radio) ................20, 23, 26, 28
Automatic transmission
driving an automatic
overdrive .................................135
fluid, adding ............................209
fluid, checking ........................209
fluid, refill capacities ..............227
fluid, specification ..................230
Auxiliary power point .................56
Axle
lubricant specifications ..228, 230
refill capacities ........................227
traction lok ..............................138
B
Battery .......................................190acid, treating emergencies .....190
jumping a disabled battery ....161
maintenance-free ....................190
replacement, specifications ...226
servicing ..................................190
BeltMinder .................................100
Brakes ................................128–129
anti-lock ...................................129
anti-lock brake system
(ABS) warning light ...............130
fluid, checking and adding ....209
fluid, refill capacities ..............227
fluid, specifications .........228, 230
lubricant specifications ..228, 230
shift interlock ..........................134
Bulbs ............................................41
C
Capacities for refilling fluids ....227
CD changer .................................30
Cell phone use ............................72
Certification Label ....................232
Changing a tire .........................155
Child safety restraints ..............112
child safety belts ....................112
Child safety seats ......................115
attaching with tether straps ..119
in front seat ............................116
in rear seat ..............................116
Cigar lighter
Power Point ..............................56
Cleaning your vehicle
engine compartment ..............178
instrument panel ....................180
interior .....................................180
interior trim ............................180
plastic parts ............................179
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
Index
237

washing ....................................177
waxing .....................................177
wheels ......................................178
wiper blades ............................179
Climate control (see Air
conditioning or Heating) ............35
Clock adjust
AM/FM .......................................27
AM/FM/CD .................................24
AM/FM/Tape ..............................28
AM/FM/Tape/CD .......................22
Compass, electronic
set zone adjustment .................51
Console ........................................72
overhead ..............................49–50
Controls
power seat .................................90
steering column ........................63
Coolant
checking and adding ..............192
refill capacities ................196, 227
specifications ..................228, 230
Cruise control
(see Speed control) ....................60
Customer Assistance ................145
Ford accessories for your
vehicle .....................................182
Ford Extended Service Plan .170
Getting assistance outside
the U.S. and Canada ..............174
Getting roadside assistance ...145
Getting the service
you need .................................168
Ordering additional owner’s
literature .................................175
The Dispute Settlement
Board .......................................170
Utilizing the Mediation/
Arbitration Program ...............173D
Daytime running lamps
(see Lamps) ................................38
Defrost
rear window ..............................37
Dipstick
automatic transmission
fluid ..........................................209
engine oil .................................186
Doors
lubricant specifications ..........228
Driving under special
conditions ..................................138
through water .........................138
E
Electronic message center .........68
Emergencies, roadside
jump-starting ..........................161
Emission control system ..........206
Engine ........................................230
cleaning ...................................178
coolant .....................................192
fail-safe coolant ......................197
idle speed control ...................190
lubrication
specifications ..................228, 230
refill capacities ........................227
service points ..........................185
starting after a collision .........146
Engine block heater .................127
Engine oil ..................................186
change oil soon warning,
message center .......................186
checking and adding ..............186
dipstick ....................................186
filter, specifications ........189, 226
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
238

recommendations ...................189
refill capacities ........................227
specifications ..................228, 230
Exhaust fumes ..........................128
F
Fail safe cooling ........................197
Floor mats ...................................72
Fluid capacities .........................227
Fuel ............................................198
calculating fuel economy .53, 203
cap ...........................................200
capacity ...................................227
choosing the right fuel ...........201
comparisons with EPA fuel
economy estimates .................206
detergent in fuel .....................202
filling your vehicle
with fuel ..................198, 200, 203
filter, specifications ........203, 226
fuel pump shut-off switch .....146
improving fuel economy ........203
octane rating ...................202, 230
quality ......................................202
running out of fuel .................202
safety information relating
to automotive fuels ................198
Fuses ..................................147–148
G
Garage Door Opener
(see Homelink wireless
control system) ...........................64
Gas cap (see Fuel cap) ............200
Gas mileage
(see Fuel economy) .................203
Gauges .........................................15
H
Hazard flashers .........................146Head restraints ...........................87
Headlamps ...................................38
aiming ........................................40
autolamp system .......................38
bulb specifications ....................41
daytime running lights .............38
flash to pass ..............................39
high beam .................................39
replacing bulbs .........................42
turning on and off ....................38
Heating
heating and air
conditioning system ...........34–35
HomeLink universal
transceiver (see
Garage door opener) ............54, 67
Homelink wireless control
system ..........................................64
Hood ..........................................184
I
Ignition ...............................124, 230
Infant seats
(see Safety seats) .....................115
Inspection/maintenance
(I/M) testing ..............................208
Instrument panel
cleaning ...................................180
cluster ........................................10
lighting up panel and
interior .......................................39
J
Jack ............................................155
positioning ...............................155
storage .....................................155
Jump-starting your vehicle ......161
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
239