
Item Ford part
nameFord part
numberFord
specification
Engine oil Motorcraft SAE
5W-20 Premium
Synthetic Blend
Motor Oil (US)
Motorcraft SAE
5W-20 Super
Premium Motor
Oil (Canada)XO-5W20-QSP
(US)
CXO-5W20–LSP12
(Canada)WSS-M2C153-H
with API
Certification
Mark
Hinges, latches,
striker plates,
fuel filler door
hinge and seat
tracksMulti-Purpose
GreaseXG-4 or XL-5 ESB-M1C93-B
Lock cylinders Penetrating and
Lock LubricantMotorcraft XL-1 none
Power steering
fluidMotorcraft
MERCONAT FXT-2-QDX MERCON
Automatic
transmission
(4R70/75 E-W)Motorcraft
MERCONV
AT F
3
XT-5-QM
MERCONV
Rear Axle
Lubricant
2Motorcraft SAE
80W-90
Premium Rear
Axle LubricantXY-80W90-QL WSP-M2C197-A
Windshield
washer fluidMotorcraft
Premuim
Windshield
Washer
ConcentrateZC-32-A WSB-M8B16–A2
1Use only brake fluids certified to meet Ford specifications. DOT 3 fluid
is recommended. However, if DOT 3 is not available, DOT 4 fluid can be
used.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
229

2Add 118 ml (4 oz.) of Additive Friction Modifier XL-3 or equivalent
meeting Ford specification EST-M2C118-A for complete refill of
Traction-Lok rear axles.
3Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONand MERCONV are not interchangeable. DO NOT
mix MERCONand MERCONV. Refer to yourScheduled Maintenance
Guideto determine the correct service interval.
ENGINE DATA
Engine 4.6L V8 engine
Cubic inches 281
Required fuel 87 octane
Firing order 1-3-7-2-6-5-4-8
Ignition system Coil on plug
Compression ratio 9.4:1
VEHICLE DIMENSIONS (AT CURB MASS)
Vehicle dimensions mm (in)
(1) Overall length 5386 (212)/5538 (218)a
(2) Overall width 1987 (78.2)
(3) Overall height 1481 (58.3)/1495 (58.9)a
(4) Wheelbase 2911 (114.6)/3067 (120.7)a
(5) Track - Front 1611 (63.4)
(5) Track - Rear 1666 (65.6)
aDenotes long wheel base
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
230

IDENTIFYING YOUR VEHICLE
Certification label
The National Highway Traffic Safety
Administration Regulations require
that a Certification label be affixed
to a vehicle and prescribe where the
Certification label may be located.
The Certification label is located on
the front door latch pillar on the
driver’s side.
Vehicle identification number (VIN)
The vehicle identification number is
attached to a metal tag and is
located on the driver side
instrument panel. (Please note that
in the graphic XXXX is
representative of your vehicle
identification number.)
1. World manufacturer identifier
2. Brake type and gross vehicle
weight rating (GVWR)
3. Vehicle line, series, body type
4. Engine type
5. Check digit
6. Model year
7. Assembly plant
8. Production sequence number
MFD. BY FORD MOTOR CO. IN U.S.A.
EXT PNT: XXXXXX XXXXXX RC: XX DSO: XXXX
BAR INT TR TP/PS R AXLE TR SPR
X XX XXX X XX X XXXX
XXXXX
XXXXX
UPC ∇F85B-1520472-AB
DATE: XXXXX GVWR:XXXXXXXXXXXX
VIN: XXXXXXXXXXXXXXXXXX
TYPE: XXXXXXXXXXXXXXX FRONT GAWR: XXXXXX/XXXXXXX
REAR GAWR: XXXXXXX/XXXXXXX
THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL
MOTOR VEHICLE SAFETY, BUMPER, AND THEFT PRE-
VENTION STANDARDS IN EFFECT ON THE DATE OF
MANUFACTURE SHOWN ABOVE.
XXXXXXXXXXXXXXXXX
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
232

Engine number
The engine number (the last eight numbers of the vehicle identification
number) is stamped on the engine block, transmission, frame and
transfer case (if equipped).
Transmission/Transaxle code designations
You can find a transmission/transaxle code on the vehicle certification
label which is located on the door pillar. The following table tells you
which transmission or transaxle each code represents.
Truck application:
Code Transmission Description
Manual transmission
M Manual 5–speed (AKK))
C Manual 5–speed overdrive (Close ratio)
W Manual 5–speed overdrive (Dana ZF)
G Manual 6–speed ZF
Automatic transmission
Y Automatic 4–speed overdrive (CD4E)
U Automatic 4–speed overdrive (4R70W)
T Automatic 4–speed overdrive (4R44E)
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
233

GENUINE FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Genuine Ford Accessories are available for your
vehicle through your local authorized Ford or Ford of Canada dealer.
These quality accessories have been specifically engineered to fulfill your
automotive needs; they are custom designed to complement the style
and aerodynamic appearance of your vehicle. In addition, each accessory
is made from high quality materials and meets or exceeds Ford’s rigorous
engineering and safety specifications. Ford Motor Company will repair or
replace any properly dealer-installed Genuine Ford Accessory found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessory. The accessory will be warranted for whichever provides you
the greatest benefit:
•12 months or 20,000 km (12,000 miles) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
This means that Genuine Ford Accessories purchased along with your
new vehicle and installed by the dealer are covered for the full length of
your New Vehicle’s Limited Warranty—3 years or 60,000 km (36,000 miles)
(whichever occurs first). Contact your dealer for details and a copy of
the warranty.
Not all accessories are available for all models.
The following is a list of several Genuine Ford Accessory products for
your vehicle. Not all accessories are available for all models. For a
complete listing of the accessories that are available for your vehicle,
please contact your dealer or visit our online store at:
www.fordaccessoriesstore.com.
Exterior style
Bug shields
Deflectors
Exterior trim kits
Front end covers
Grille inserts
Headlamps, fog lights and Daytime Running Lamps (DRLs)
Splash guards
Wheels
Interior style
Cell phone holders
Electrochromatic compass/temperature interior mirrors
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Accessories
Accessories
235

Floor mats
Interior trim kits
Leather wrapped steering wheels
Scuff plates
Speed control
Lifestyle
Bike racks
Cargo organization and management
Engine block heaters and blankets
Peace of mind
Airbag anti-theft locks
First aid and safety kits
Full vehicle covers
Locking gas cap
Navigation systems
Remote start
Vehicle security systems
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your dealer for specific weight
information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems—such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Accessories
236

A
ABS (see Brakes) .....................129
Air bag supplemental
restraint system ................105, 109
and child safety seats ............107
description ......................105, 109
disposal ....................................112
driver air bag ..................107, 110
indicator light .................109, 111
operation .........................107, 110
passenger air bag ...........107, 110
side air bag ..............................109
Air cleaner filter ...............212, 226
Air conditioning ..........................35
Air suspension ...........................133
description ..............................133
Antifreeze
(see Engine coolant) ................192
Anti-lock brake system
(see Brakes) ..............................129
Audio system
(see Radio) ................20, 23, 26, 28
Automatic transmission
driving an automatic
overdrive .................................135
fluid, adding ............................209
fluid, checking ........................209
fluid, refill capacities ..............227
fluid, specification ..................230
Auxiliary power point .................56
Axle
lubricant specifications ..228, 230
refill capacities ........................227
traction lok ..............................138
B
Battery .......................................190acid, treating emergencies .....190
jumping a disabled battery ....161
maintenance-free ....................190
replacement, specifications ...226
servicing ..................................190
BeltMinder .................................100
Brakes ................................128–129
anti-lock ...................................129
anti-lock brake system
(ABS) warning light ...............130
fluid, checking and adding ....209
fluid, refill capacities ..............227
fluid, specifications .........228, 230
lubricant specifications ..228, 230
shift interlock ..........................134
Bulbs ............................................41
C
Capacities for refilling fluids ....227
CD changer .................................30
Cell phone use ............................72
Certification Label ....................232
Changing a tire .........................155
Child safety restraints ..............112
child safety belts ....................112
Child safety seats ......................115
attaching with tether straps ..119
in front seat ............................116
in rear seat ..............................116
Cigar lighter
Power Point ..............................56
Cleaning your vehicle
engine compartment ..............178
instrument panel ....................180
interior .....................................180
interior trim ............................180
plastic parts ............................179
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
Index
237

washing ....................................177
waxing .....................................177
wheels ......................................178
wiper blades ............................179
Climate control (see Air
conditioning or Heating) ............35
Clock adjust
AM/FM .......................................27
AM/FM/CD .................................24
AM/FM/Tape ..............................28
AM/FM/Tape/CD .......................22
Compass, electronic
set zone adjustment .................51
Console ........................................72
overhead ..............................49–50
Controls
power seat .................................90
steering column ........................63
Coolant
checking and adding ..............192
refill capacities ................196, 227
specifications ..................228, 230
Cruise control
(see Speed control) ....................60
Customer Assistance ................145
Ford accessories for your
vehicle .....................................182
Ford Extended Service Plan .170
Getting assistance outside
the U.S. and Canada ..............174
Getting roadside assistance ...145
Getting the service
you need .................................168
Ordering additional owner’s
literature .................................175
The Dispute Settlement
Board .......................................170
Utilizing the Mediation/
Arbitration Program ...............173D
Daytime running lamps
(see Lamps) ................................38
Defrost
rear window ..............................37
Dipstick
automatic transmission
fluid ..........................................209
engine oil .................................186
Doors
lubricant specifications ..........228
Driving under special
conditions ..................................138
through water .........................138
E
Electronic message center .........68
Emergencies, roadside
jump-starting ..........................161
Emission control system ..........206
Engine ........................................230
cleaning ...................................178
coolant .....................................192
fail-safe coolant ......................197
idle speed control ...................190
lubrication
specifications ..................228, 230
refill capacities ........................227
service points ..........................185
starting after a collision .........146
Engine block heater .................127
Engine oil ..................................186
change oil soon warning,
message center .......................186
checking and adding ..............186
dipstick ....................................186
filter, specifications ........189, 226
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
238