2004 DODGE SPRINTER Owners Manual

IF YOU NEED CONSUMER ASSISTANCE 257
9
 If for some reason you are still not satisfied, talk to
the general manager or owner of the dealership.
They want to know if you need assistance.
 If your dealership is unable to resolve the concern,
you may contact the Manufacturer’s Customer
Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
 Owner’s name and address
 Owner’s telephone number (home and office)
 Dealership name
 Vehicle identification number
 Vehicle delivery date and mileage
Daim le rC h ry sle r M otor s C orp oration C u stom e r
Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Phone: (800) 992-1997DaimlerChrysler Canada, Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001
In Me xico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico (915) 729-1248 or 729-1240
Outside Mexico (525) 729-1248 or 729-1240
Cu stomer A ssistance For The He aring Imp aire d Or
Speech Impaired (TDD/ TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD
(Telecommunication Devices for the Deaf) equipment
at its Customer Center. Any hearing or speech
impaired customer who has access to a TDD or a
conventional teletypewriter (TTY) in the United States
can communicate with the manufacturer by dialing 1-
800-380-CHRY.Freightliner-all.book Pag e 257 Monday, December 1, 2003 2:54 PM

258 IF YOU NEED CONSUMER ASSISTANCEService Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of
unexpected repairs after your manufacturer’s new
vehicle limited warranty expires. The manufacturer
stands behind only the manufacturer’s Service
Contracts. If you purchased a manufacturer’s Service
Contract, you will receive Plan Provisions and an
Owner Identification Card in the mail within three
weeks of your vehicle delivery date. If you have any
questions about your service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s Service
Contract. It is not responsible for any service contract
other than the manufacturer’s Service Contract. If you
purchased a service contract that is not a
manufacturer’s Service Contract, and you require
service after your manufacturer’s new vehicle limited
warranty expires, please refer to your contract
documents and contact the person listed in those
documents.We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer
has also made a major investment in facilities, tools,
and training to assure that you are absolutely
delighted with your ownership experience. You’ll be
pleased with their sincere efforts to resolve any
warranty issues or related concerns.Freightliner-all.book Pag e 258 Monday, December 1, 2003 2:54 PM

IF YOU NEED CONSUMER ASSISTANCE 259
9
WA RRA NTY INFORMA TIONSee your manufacturer’s Warranty Information
Booklet for information on your warranty coverage
and transfer of warranty.MOPAR® PARTSMopar
® fluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep
your vehicle operating at its best.
REPORTING SA FETY DEFECTSIn the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect which could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to
notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, and
the manufacturer.To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–800–424–9393 (or 202-366–0123 if
you are in the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation,
Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from the
Hotline.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department
immediately. Canadian customers who wish to report
a safety defect to the Canadian government should
write to: Transport Canada, Motor Vehicle Defect
Investigations and Recalls, 2780 Sheffield Road,
Ottawa, Ontario, K1B 3V9.Freightliner-all.book Pag e 259 Monday, December 1, 2003 2:54 PM

Freightliner-all.book Pag e 260 Monday, December 1, 2003 2:54 PM

INDEX
10
A Special Note Concerning Vehicle Alteration . . . . 184
Acceleration Skid Control . . . . . . . . . . . . . . . . . . . . . 155
Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Warning Lamp . . . . . . . . . . . . . . . . . . . . . . . . 137, 157
Acceleration Skid Control (ASR). . . . . . . . . . . . 157, 158
Air Bag, Front Seat Passenger . . . . . . . . . . . . . . . . . . . 42
Air Conditioner for the Rear Passenger
Compartment
Air Recirculation . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Air Strainer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Air Conditioning
Climate Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Dehumidification . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Rear Passenger Compartment . . . . . . . . . . . . . . . 117Air Conditioning, Regulated . . . . . . . . . . . . . . . . . . . 115
Air Filter Restriction Indicator . . . . . . . . . . . . . . . . . . 209
Air Recirculation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Air Vents
Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Upper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Driver’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Passenger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Airbag Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Airbag, Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Alarm Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Freightliner-all.book Pag e 261 Monday, December 1, 2003 2:54 PM

262 INDEXAnti-Lock Brake System (ABS) Indicator Lamp . . . 152
Appearance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Ashtray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
ASSYST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
ASSYST Maintenance Computer . . . . . . . . . . . . . . . 103
Automatic Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . 15
Automatic Transmission . . . . . . . . . . . . . . . . . . . . . . 139
Accelerator Position . . . . . . . . . . . . . . . . . . . . . . . . 140
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Maneuvering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Selector Lever Manually Unlocking. . . . . . . . . . . 144
Selector Lever Position . . . . . . . . . . . . . . . . . . . . . . 141
Stopping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Auxiliary Heat Exchanger . . . . . . . . . . . . . . . . . . . . . 129
Auxiliary Heater
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Timer Auxiliary Heater (Water and
Air Heater) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Tips for Coping with Problems . . . . . . . . . . . . . . 130Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . 217
Disconnecting the Battery . . . . . . . . . . . . . . . . . . . 216
Reconnecting the Battery . . . . . . . . . . . . . . . . . . . . 217
Replacing Batteries in Remote Keyless Entry . . . . 18
Battery Charge Indicator Lamp . . . . . . . . . . . . . . . . . . 95
Belt Tensioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Bleeding the Diesel Fuel System . . . . . . . . . . . . . . . . 176
Body Builder Guideline . . . . . . . . . . . . . . . . . . . . . . . 183
Brake Assist System (BAS) . . . . . . . . . . . . . . . . . . . . . 160
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Brake Fluid Reservoir . . . . . . . . . . . . . . . . . . . . . . . . . 211
Brake Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 148
Brake Pad Wear Indicator. . . . . . . . . . . . . . . . . . . . . . 147
Brake System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Fluid Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Brake System, Anti-Lock . . . . . . . . . . . . . . . . . . . . . . 153
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212Freightliner-all.book Pag e 262 Monday, December 1, 2003 2:54 PM

INDEX 263
10
Service Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Bulbs
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Front Lamp Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
CCapacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Care of Vehicle
Engine Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Headlamps, Taillamps, Turn Signal Lenses . . . . 222
Vehicle Washing . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Care of vehicle
Paintwork, painted body components . . . . . . . . 221
Power washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Tar stains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Catalytic Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Central Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Central Locking Switch. . . . . . . . . . . . . . . . . . . . . . . . . 13
Locking and Unlocking . . . . . . . . . . . . . . . . . . . . . . 15
Locking Status Display . . . . . . . . . . . . . . . . . . . . . . 14To Program the Automatic Lock Feature . . . . . . . 15
Chains, Snow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Changing a Bulb
Additional Brake Lamp . . . . . . . . . . . . . . . . . . . . . 240
Exit Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Front Lamp Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Interior Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior Lighting with Interior Sensor
Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
License Plate Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 240
Reading Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Side-Marker Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 241
Side-Mounted Turn Signal . . . . . . . . . . . . . . . . . . 241
Taillamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Changing the Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Checking Coolant Level . . . . . . . . . . . . . . . . . . . . . . . 213
Checking Weights of Vehicle and Trailer. . . . . . . . . 179
Cigar Lighter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Freightliner-all.book Pag e 263 Monday, December 1, 2003 2:54 PM

264 INDEXCleaning
Cup Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Hard Plastic Trim Items . . . . . . . . . . . . . . . . . . . . . 225
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . . 224
Light Alloy Wheels . . . . . . . . . . . . . . . . . . . . . . . . . 224
Plastic and Rubber Parts . . . . . . . . . . . . . . . . . . . . 225
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Steering Wheel and Gear Selector Lever . . . . . . . 224
Upholstery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Wiper Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Climate Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Comfort Tire Pressures . . . . . . . . . . . . . . . . . . . . . . . . 169
Compartments in Front Doors. . . . . . . . . . . . . . . . . . . 79
Constant RPMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Consumer Assistance
Be Reasonable with Request . . . . . . . . . . . . . . . . . 256
If You Need Assistance . . . . . . . . . . . . . . . . . . . . . 256
Prepare a List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Prepare for the Appointment . . . . . . . . . . . . . . . . 256Coolant Level Indicator Lamp . . . . . . . . . . . . . . . . . . . 98
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . 93
Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Cup Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
DDe-Fogging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Dehumidification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
De-Icing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Diesel Fuels for Use at Very Low Temperatures. . . 171
Displaying Engine Oil Level . . . . . . . . . . . . . . . . . . . 106
Doors
Front Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rear Cargo Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sliding Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Draining Fuel Filter with Water Separator . . . . . . . 175
Driver’s Airbag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41EElectric Sun Roof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Electrical Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Fuse and Relay Optional Equipment . . . . . . . . . . 230
Freightliner-all.book Pag e 264 Monday, December 1, 2003 2:54 PM