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WHAT TO DO IN EMERGENCIES 189
6
3. Everyone must leave the vehicle before you jack it
up.
4. Everyone must leave the danger zone, before
jacking the vehicle.
5. The vehicle must be safeguarded in accordance
with legal regulations (such as using a warning
triangle).
6. Prevent vehicle from rolling away by blocking
wheels with wheel chocks (not supplied with
vehicle) or sizable wood block or stone.
On a level road, place one chock in front of and one
behind the wheel that is diagonally opposite to the
wheel being changed.
When changing a wheel on mild uphill or downhill
grades, place chocks on the downhill side blocking
both wheels of the other axle.
Spare Wheel Location
WARNING!
Do not change wheels on either steep uphill or
downhill grades. The vehicle may begin to move
and fall from the jack which could cause personal
injury and property damage.
WARNING!
If the rear cargo doors are opened to 90° (detent
position), the rear lights will be concealed. The ve-
hicle is then not sufficiently safeguarded at the
rear and may only be seen by other road users
when they are close to the vehicle. This could lead
to an accident.
The vehicle must then be clearly marked in
accordance with state and local laws, e.g., with a
warning triangle.
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Page 190 of 272

190 WHAT TO DO IN EMERGENCIESNOTE: Lug wrench and jack, refer to "Vehicle Tool
Kit". For reasons of safety, check at regular intervals
that the spare wheel is properly secured.Spare Wheel Beneath the End of the Frame
Retaining screws for the spare wheel structural member
(1)Hook (2)
1. Open the cargo doors and remove the retaining
screws (1) with the lug wrench from the vehicle
tool kit.
2. Lift the spare wheel structural member, unhinge
the hooks (2), and lower the spare wheel structural
member. Remove the spare wheel.
WARNING!
The spare wheel holder should be reattached once
the wheel has been changed.
Regularly check the spare wheel fastening.
A loose spare wheel or spare wheel holder could
be loosen or could move around the vehicle
interior uncontrollably in the event of sudden
braking, a rapid change in direction or an
accident. This increases the risk of injury to
vehicle occupants and other road users in these
situations.
Do not use retreaded/remolded tires. This process
does not always permit previous damage to be
detected. Therefore vehicle safety cannot be
guaranteed if retreaded/remolded tires are fitted.
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Page 192 of 272

192 WHAT TO DO IN EMERGENCIESSpare Wheel Location for Chassis
1. Loosen thumb nuts by hand and remove.
2. Use wrench to loosen fixing nut to the thread end.
3. Lift spare wheel holder.
4. Turn hooks to the side and lower spare wheel
holder. Remove the spare wheel.
JA CK
WARNING!
To avoid the risk of serious or fatal injuries or vehicle
damage, please bear the following points in mind:
The jack is intended only for raising the vehicle
briefly, for instance, when changing a wheel. If it is
not designed to enable work to be carried out
underneath the vehicle.
Do not crawl under the jacked-up vehicle. For work
under the vehicle, stands must be used.
The jack must be placed on a firm, flat surface only.
Do not change wheels on uphill or downhill
gradients under any circumstances.
Make sure that no persons are present in the vehicle
when jacking up the vehicle.
Do not start the engine while the vehicle is raised.
Make sure that the distance between the underside
of the tires and the ground does not exceed 1.2 in (30
mm). Otherwise the vehicle may tip over.
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Page 196 of 272
196 WHAT TO DO IN EMERGENCIESINSTALLING A WHEELWheel bolts for pressed steel wheels (1)
Wheel bolts for light-alloy wheels (Optional) (2)NOTE: The optional light alloy wheels are supplied
with 5 short wheel lug bolts enclosed for the steel spare
wheel in the vehicle tool kit.
Before fitting the spare wheel, clean rust and dirt off
the contact surfaces of the wheel and the wheel hub,
and from the wheel bolts.
Note the specified wheel and tire size, tire load
capacity and speed code.
Do not change the tire’s direction of rotation.
Do not damage, grease or oil wheel bolts or their
threads.
WARNING!
Different wheel bolts are required for pressed
steel and light-alloy wheels.
Incorrect wheel lug bolts for the wheels could
work loose, thereby causing you to lose control of
the vehicle. This could cause an accident resulting
in severe personal injuries and and property
damage.
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WHAT TO DO IN EMERGENCIES 197
6
Centering wheels with wheel bolts
If dual assemblies are used, before placement the
inner wheel should be inspected to ensure that all
ball bearing rings are in proper position.
Install the wheel and snug the wheel bolts.
Slightly tighten wheel bolts.
Slowly open jack release valve to lower vehicle until
tire is resting on ground.
Tighten the wheel bolts in a crosswise pattern to the
specified torque with a torque wrench.
Tightening torque for 8,550 lbs (3,880 kgs)
(vehicle type 2500 C/HC/SHC):
Steel wheel – 177 lbf.ft ±7 lbf.ft (240 N.m ±10 N.m)
Light alloy wheel – 138 lbf.ft ±14 lbf.ft
(190 N.m ±20 N.m)
WARNING!
Incorrect mounting bolts or improperly tightened
mounting bolts can cause the wheel to come off.
To avoid the risk of serious or fatal injuries or ve-
hicle damage, please bear the following points in
mind:• Always replace wheel bolts that are damaged or
rusted.• Never apply oil or grease to wheel bolts• If a wheel hub thread is damaged, you must not
drive the vehicle. Consult a qualified specialist
workshop.
WARNING!
Do not tighten the wheel bolts and wheel nuts
completely while the vehicle is still jacked up.
The vehicle could tip.
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Page 198 of 272

198 WHAT TO DO IN EMERGENCIES
Tightening torque for 9,990 lbs (4,530 kgs)
(vehicle type 3500 C/HC/SHC):
Steel wheel – 138 lbf.ft ±14 lbf.ft (190 N.m ±20 N.m)
Remove jack and stow it in the vehicle tool kit.
Check the tire pressure.
Re-tighten the wheel bolts to the specified torque
with a torque wrench after a distance of 30 miles
(about 50 km).
JUMP STA RTINGIf the battery is dead, the engine can be started with
jumper cables from another vehicle’s battery.
WARNING!
After changing a wheel, you must, for safety reasons,
have the specified tightening torque checked. The
wheels could otherwise work loose.
check the tire pressure and correct it if necessary.
retighten the wheel bolts and wheel nuts to the
specified tightening torque once the vehicle has
been driven for 30 miles (50 km).
have a reversed direction of tire rotation corrected
as soon as possible at a qualified specialist
workshop. The vehicle handling characteristics
could otherwise be affected.
WARNING!
A battery will also produce hydrogen gas, which
is flammable and very explosive. Avoid open
flames and the formation of sparks in the vicinity
of the batteries. Refrain from smoking or cell
phone use. Avoid improper connection of jumper
cables.
Observe safety precautions when handling
batteries.
Exercise care near moving engine components and
electrical cables.
Failure to follow these directions will cause
damage to the electronic components and can lead
to a battery explosion and severe injury or death.
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WHAT TO DO IN EMERGENCIES 201
6
If the Engine is DamagedFor towing distances up to 30 miles (about 50 km)
Shift selector lever to "N" position.
Do not exceed a towing speed of 30 mph (50 km / h).
For towing distances greater than 30 miles (about
50 km)
Remove the propeller shafts leading to the drive
axles.
The vehicle can be towed without restriction.If the Transmission is Damaged Remove the propeller shafts leading to the drive
axles.
WARNING!
Do not tow the vehicle if the key cannot be turned
in the ignition lock.
If the key cannot be turned, the ignition lock re-
mains locked and the vehicle cannot be steered.
With the engine not running there is no power
assistance for the braking and steering systems.
In this case, it is important to keep in mind that a
considerably higher degree of effort is necessary
to brake and steer the vehicle.
The vehicle must not be towed with the front axle
raised and the key in position 2 in the ignition
lock as the drive wheels could then lock due to the
acceleration skid control (ASR) or the optional
Electronic Stability Program (ESP).
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Page 207 of 272

MAINTAININ G YOUR VEHICLE 207
7
SPRINTER ORIGINAL PARTSEvery authorized Sprinter Dealer maintains a stock of
Sprinter original parts for maintenance and repair
work.
Sprinter original parts are subjected to the most
stringent quality inspections and will ensure that the
vehicle is maintained at a high level of operating
efficiency and safety, and that it maintains its value.
Each part has been specifically designed and
manufactured or selected and approved for use in
Sprinter vehicles.
It is therefore best to use only Sprinter original parts.
For cost-effective repairs in accordance with sound
recycling principles, the use of non-genuine parts and
accessories not authorized by the manufacturer could
damage the vehicle or compromise its durability or
safety.
When ordering original parts, always provide the
vehicle identification number and the engine number.
SERVICE PRODUCTSMechanical elements and the lubricants used for them
must be carefully matched.
For this reason, only brands tested and approved by
the manufacturer should be used. Please contact your
Sprinter Dealer to obtain the necessary information.
No lubricant additives should be used.
The use of such additives could affect your warranty
rights. Information is available from any authorized
Sprinter Dealer.
For specifications of engine oils, coolant and brake
fluid, contact your
authorized
Sprinter
Dealer.
WARNING!
If handled incorrectly, service products can consti-
tute a health risk for people and an environmental
hazard.
Always observe relevant guidelines for handling,
storing and disposing of service products.
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