2004 CHEVROLET IMPALA tow

Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-2
Rear Seats
............................................... 1-6
Safety Belts
.............................................. 1-9
Child Restraints
.......................................1-31
Air Bag Systems
......................................1-51
Restraint System Check
............................1-60
Features and Controls..................................... 2-1
Keys
........................................................ 2-2
Doors and Locks
....................................... 2-8
Windows
.................................................2-13
Theft-Deterrent Systems
............................2-15
Starting and Operating Your Vehicle
...........2-17
Mirrors
....................................................2-33
OnStar
®System
......................................2-36
HomeLink®Transmitter
.............................2-38
Storage Areas
.........................................2-42
Sunroof
..................................................2-43
Vehicle Personalization
.............................2-44
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-20
Warning Lights, Gages, and Indicators
........3-26
Message Center
.......................................3-43
Driver Information Center (DIC)
..................3-52Trip Computer
.........................................3-55
Audio System(s)
.......................................3-56
Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-30
Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under the Hood
...............5-10
Headlamp Aiming
.....................................5-58
Bulb Replacement
....................................5-58
Windshield Wiper Blade Replacement
.........5-63
Tires
......................................................5-64
Appearance Care
.....................................5-94
Vehicle Identication
...............................5-102
Electrical System
....................................5-103
Capacities and Specications
...................5-110
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance and Information.............. 7-1
Customer Assistance and Information
........... 7-2
Reporting Safety Defects
...........................7-11
Index.................................................................1
2004 Chevrolet Impala Owner ManualM

Six-Way Power Seats
If your vehicle has this feature, the control is located on
the outboard side of the front seats toward the front
of the seat cushion. To adjust the seat do any of
the following:
Move the seat forward or rearward by sliding the
control to the front or the rear.
Raise or lower the seat by sliding the control up
or down.
Raise or lower the front portion of the seat cushion
by sliding the front of the control up or down.
Raise or lower the rear portion of the seat cushion
by sliding the rear of the control up or down.
Manual Lumbar
If your vehicle has this feature, the knob is located on
the outboard side of the driver’s seat. Turn the knob
toward the front of the vehicle to increase lumbar
support. Turn the knob toward the rear of the vehicle to
decrease lumbar support.
1-3

{CAUTION:
Never do this.
Here two children are wearing the same belt.
The belt can not properly spread the impact
forces. In a crash, the two children can be
crushed together and seriously injured. A belt
must be used by only one person at a time.
Q:What if a child is wearing a lap-shoulder belt,
but the child is so small that the shoulder belt
is very close to the child’s face or neck?
A:If the child is sitting in a seat next to a window,
move the child toward the center of the vehicle.
If the child is sitting in the center rear seat
passenger position, move the child toward the
safety belt buckle. In either case, be sure that the
shoulder belt still is on the child’s shoulder, so
that in a crash the child’s upper body would have
the restraint that the belts provide.
If the child is sitting in a rear seat outside position,
seeRear Safety Belt Comfort Guides for Children
and Small Adults on page 1-28.
1-32

{CAUTION:
The body structure of a young child is quite
unlike that of an adult or older child, for whom
the safety belts are designed. A young child’s
hip bones are still so small that the vehicle’s
regular safety belt may not remain low on the
hip bones, as it should. Instead, it may settle
up around the child’s abdomen. In a crash, the
belt would apply force on a body area that is
unprotected by any bony structure. This alone
could cause serious or fatal injuries. Young
children always should be secured in
appropriate child restraints.
Child Restraint Systems
An infant car bed (A), a special bed made for use in a
motor vehicle, is an infant restraint system designed
to restrain or position a child on a continuous at
surface. Make sure that the infant’s head rests toward
the center of the vehicle.
1-37

What Makes an Air Bag Inate?
In an impact of sufficient severity, the air bag sensing
system detects that the vehicle is in a crash. For
both the frontal and side impact air bags, the sensing
system triggers a release of gas from the inator, which
inates the air bag. The inator, air bag and related
hardware are all part of the air bag modules. Frontal air
bag modules are located inside the steering wheel
and instrument panel. For vehicles with a driver’s side
impact air bag, the air bag modules are located in
the seatback closest to the driver’s door.
How Does an Air Bag Restrain?
In moderate to severe frontal or near frontal collisions,
even belted occupants can contact the steering wheel or
the instrument panel. In moderate to severe side
collisions, even belted occupants can contact the inside
of the vehicle.The air bag supplements the protection provided by
safety belts. Air bags distribute the force of the impact
more evenly over the occupant’s upper body, stopping
the occupant more gradually. But the frontal air bags
would not help you in many types of collisions, including
rollovers, rear impacts, and many side impacts,
primarily because an occupant’s motion is not toward
the air bag. A side impact air bag would not help you in
many types of collisions, including frontal or near
frontal collisions, rollovers, and rear impacts, primarily
because an occupant’s motion is not toward that air bag.
Air bags should never be regarded as anything more
than a supplement to safety belts, and then only
in moderate to severe frontal or near-frontal collisions
for the driver’s and right front passenger’s frontal
air bags, and only in moderate to severe side collisions
for vehicles with a driver’s side impact air bag.
1-57

To unlock the driver’s side door from the outside with
the key, insert the key and turn it toward the front of the
vehicle. To lock the driver’s side door from the outside
with your key, insert the key and turn it toward the
rear of the vehicle.
To lock the door from the inside, push the manual lock
lever forward. To unlock the door, pull the lever rearward.Power Door Locks
A power door lock switch
is located on each front
door above the armrest.
Press the top of the switch to unlock all doors, or press
the bottom part of the switch to lock all doors.
The rear doors do not have power door lock switches.
The manual lever on each rear door works only that
door’s lock.
If your vehicle has the optional content theft-deterrent
system and it is armed, the power door lock switches will
be disabled. You must use your remote keyless entry
transmitter or your key to unlock the doors when
the system is armed.
2-9

Trunk Assist Handle
There is an assist handle
located on the inside of
the trunk lid toward
the driver’s side of the
vehicle.
Pull down on the handle to lower the trunk lid. Then
close the trunk with your other hand. If the trunk is not
properly closed, the TRUNK OPEN message will
appear in the message center of your instrument panel
cluster. SeeTrunk Ajar Warning Message on
page 3-49for more information.
Notice:Using the trunk assist handle as a tie-down
or anchor point when securing items in the trunk
may damage it. Use the trunk assist handle only to
help you close the trunk lid.
Emergency Trunk Release Handle
There is a glow-in-the-dark trunk release handle located
inside the trunk on the latch. This handle will glow
following exposure to light. Pull the release handle up to
open the trunk from the inside.
Notice:Using the emergency trunk release handle
as a tie-down or anchor point when securing
items in the trunk may damage it. Use the
emergency trunk release handle only to help you
open the trunk lid.
2-12

Starting and Operating Your
Vehicle
New Vehicle Break-In
Notice:Your vehicle does not need an elaborate
“break-in.” But it will perform better in the long run
if you follow these guidelines:
Do not drive at any one speed — fast or
slow — for the rst 500 miles (805 km). Do not
make full-throttle starts.
Avoid making hard stops for the rst 200 miles
(322 km) or so. During this time your new
brake linings are not yet broken in. Hard stops
with new linings can mean premature wear
and earlier replacement. Follow this breaking-in
guideline every time you get new brake
linings.
Do not tow a trailer during break-in. SeeTowing
a Trailer on page 4-37for more information.
Ignition Positions
With the key in the ignition, you can turn the switch to
four positions.
The ignition switch is
located on the instrument
panel, to the right of
the steering column.
OFF:This position locks your steering column in a
vehicle with a manual transmission. It is a theft-deterrent
feature. You will only be able to remove your key
when the ignition is turned to OFF.
Notice:If your key seems stuck in OFF and you
can not turn it, be sure you are using the correct
key; if so, is it all the way in? Turn the key only with
your hand. Using a tool to force it could break the
key or the ignition switch. If none of this works, then
your vehicle needs service.
2-17