Page 1 of 406
Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-3
Rear Seats
............................................... 1-6
Safety Belts
.............................................1-10
Child Restraints
.......................................1-34
Air Bag System
.......................................1-70
Restraint System Check
............................1-81
Features and Controls..................................... 2-1
Keys
........................................................ 2-2
Doors and Locks
....................................... 2-7
Windows
.................................................2-16
Theft-Deterrent Systems
............................2-19
Starting and Operating Your Vehicle
...........2-20
Mirrors
....................................................2-32
OnStar
®System
......................................2-35
Storage Areas
.........................................2-36
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-19
Warning Lights, Gages, and Indicators
........3-24
Audio System(s)
.......................................3-42
Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-32Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under
the Hood
.............................................5-10
All-Wheel Drive
........................................5-48
Rear Axle
...............................................5-49
Front Axle
...............................................5-50
Noise Control System
...............................5-51
Bulb Replacement
....................................5-52
Windshield Wiper Blade Replacement
.........5-56
Tires
......................................................5-58
Appearance Care
.....................................5-92
Vehicle Identi cation
...............................5-100
Electrical System
....................................5-101
Capacities and Speci cations
...................5-106
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance and Information.............. 7-1
Customer Assistance and Information
........... 7-2
Reporting Safety Defects
...........................7-11
Index................................................................ 1
2004 Chevrolet Express Owner ManualM
Page 4 of 406
Vehicle Damage Warnings
Also, in this manual you will nd these notices:
Notice:These mean there is something that could
damage your vehicle.
A notice tells about something that can damage your
vehicle. Many times, this damage would not be covered
by your vehicle’s warranty, and it could be costly. But
the notice will tell you what to do to help avoid the
damage.
When you read other manuals, you might see CAUTION
and NOTICE warnings in different colors or in different
words.
There are also warning labels on your vehicle. They use
the same words, CAUTION or NOTICE.
Vehicle Symbols
The vehicle has components and labels that use
symbols instead of text. Symbols are shown along with
the text describing the operation or information
relating to a speci c component, control, message,
gage, or indicator.
If you need help guring out a speci c name of a
component, gage, or indicator, reference the following
topics:
Seats and Restraint Systems in Section 1
Features and Controls in Section 2
Instrument Panel Overview in Section 3
Climate Controls in Section 3
Warning Lights, Gages, and Indicators in Section 3
Audio System(s) in Section 3
Engine Compartment Overview in Section 5
iv
Page 19 of 406
The person keeps going until stopped by something. In
a real vehicle, it could be the windshield...or the instrument panel...
1-13
Page 76 of 406
Air Bag System
This part explains the air bag system.
If it says AIR BAG on the middle part of the steering
wheel and AIR BAG on the instrument panel in front of
the right front passenger’s seat, your vehicle has
two air bags — one air bag for the driver and another
air bag for the right front passenger.
If it says AIR BAG on the middle part of the steering
wheel but it doesn’t say AIR BAG on the instrument
panel in front of the right front passenger’s seat, your
vehicle has an air bag for the driver only.If it says AIR BAG on the middle part of the steering
wheel, but there is no right front passenger seat,
your vehicle has an air bag for the driver only.
Frontal air bags are designed to help reduce the risk of
injury from the force of an in ating air bag. But these
air bags must in ate very quickly to do their job
and comply with federal regulations.
Here are the most important things to know about the
air bag system:
{CAUTION:
You can be severely injured or killed in a crash
if you are not wearing your safety belt — even
if you have air bags. Wearing your safety belt
during a crash helps reduce your chance of
hitting things inside the vehicle or being
ejected from it. Air bags are designed to work
with safety belts, but do not replace them. Air
bags are designed to deploy only in moderate
to severe frontal and near frontal crashes.
They are not designed to in ate in rollover,
CAUTION: (Continued)
1-70
Page 78 of 406
There is a air bag
readiness light on the
instrument panel, which
shows the air bag symbol.
The system checks the air bag electrical system for
malfunctions. The light tells you if there is an electrical
problem. SeeAir Bag Readiness Light on page 3-27
for more information.Where Are the Air Bags?
The driver’s air bag is in the middle of the steering
wheel.
1-72
Page 79 of 406
If your vehicle has one, the right front passenger’s air
bag is in the instrument panel on the passenger’s side.
{CAUTION:
If something is between an occupant and an air
bag, the bag might not in ate properly or it
might force the object into that person causing
severe injury or even death. The path of an
in ating air bag must be kept clear. Don’t put
anything between an occupant and an air bag,
and don’t attach or put anything on the steering
wheel hub or on or near any other air bag
covering.
1-73
Page 81 of 406
Seat Position Sensors
Vehicles with dual stage air bags are also equipped with
special sensors which enable the sensing system to
monitor the position of both the driver and passenger
front seats. The seat position sensors provide
information which is used to determine if the air bags
should deploy at a reduced level or at full depoyment.
Air Bag Systems
In any particular crash, no one can say whether an air
bag should have in ated simply because of the damage
to a vehicle or because of what the repair costs were.
In ation is determined by the angle of the impact
and how quickly the vehicle slows down in front or
near-frontal impacts.
What Makes an Air Bag In ate?
In an impact of sufficient severity, the air bag sensing
system detects that the vehicle is in a crash. The
sensing system triggers a release of gas from the
in ator, which in ates the air bag. The in ator, air bag,
and related hardware are all part of the air bag
modules inside the steering wheel and in the instrument
panel in front of the right front passenger.
How Does an Air Bag Restrain?
In moderate to severe frontal or near-frontal collisions,
even belted occupants can contact the steering wheel or
the instrument panel. Air bags supplement the
protection provided by safety belts. Air bags distribute
the force of the impact more evenly over the occupant’s
upper body, stopping the occupant more gradually.
But air bags would not help you in many types of
collisions, including rollovers, rear impacts and many
side impacts, primarily because an occupant’s motion is
not toward those air bags. Air bags should never be
regarded as anything more than a supplement to safety
belts, and then only in moderate to severe frontal or
near-frontal collisions.
1-75
Page 82 of 406
What Will You See After an Air Bag
In ates?
After an air bag in ates, it quickly de ates, so quickly that
some people may not even realize the air bag in ated.
Some components of the air bag module — the steering
wheel hub for the driver’s air bag, or the instrument panel
for the right front passenger’s bag — will be hot for a
short time. The parts of the bag that come into contact
with you may be warm, but not too hot to touch. There will
be some smoke and dust coming from the vents in the
de ated air bags. Air bag in ation doesn’t prevent the
driver from seeing or being able to steer the vehicle, nor
does it stop people from leaving the vehicle.
{CAUTION:
When an air bag in ates, there is dust in the air.
This dust could cause breathing problems for
people with a history of asthma or other
breathing trouble. To avoid this, everyone in the
vehicle should get out as soon as it is safe to do
so. If you have breathing problems but can not
get out of the vehicle after an air bag in ates,
then get fresh air by opening a window or a
door. If you experience breathing problems
following an air bag deployment, you should
seek medical attention.
Air bags are designed to in ate only once. After they
in ate, you’ll need some new parts for your air bag
system. If you don’t get them, the air bag system
won’t be there to help protect you in another crash.
A new system will include air bag modules and
possibly other parts. The service manual for your
vehicle covers the need to replace other parts.
1-76
