2004 CHEVROLET EXPRESS CARGO VAN instrument panel

Vehicle Identication
Vehicle Identication Number (VIN)
This is the legal identier for your vehicle. It appears on
a plate in the front corner of the instrument panel, on
the driver’s side. You can see it if you look through the
windshield from outside your vehicle. The VIN also
appears on the Vehicle Certication and Service Parts
labels and the certicates of title and registration.
Engine Identication
The 8th character in your VIN is the engine code. This
code will help you identify your engine, specications
and replacement parts.
Service Parts Identication Label
You’ll nd this label on the front passenger door frame.
It’s very helpful if you ever need to order parts. On
this label is:
your VIN,
the model designation,
paint information and
a list of all production options and special
equipment.
Be sure that this label is not removed from the vehicle.
5-100

Fuse Usage
6 Ignition 0
7 Stop Lamp
8 Right Rear Defogger/Heated Mirror
9Right Daytime Running Lamp/Turn
Signal
10Left Daytime Running Lamp/Turn
Signal
11 Truck Body Control Module 4
12 Fuel Pump
13 Trailer
14 Flasher
15 Horn
16 Truck Body Control Module 3
17 Trailer Stop/Turn Signal
18 Truck Body Control Module 2
19 Truck Body Control Module
20 Remote Function Actuator
21 Engine 2Fuse Usage
22 Ignition E
23 Engine 1
24 Truck Body Control Module Ignition 1
25 Spare
26 RPA/Inside Rearview Mirror
27 Crankcase
28Brake Transmission Shift Interlock
System
29 Auxiliary Power Outlets
30 Cigarette Lighter
31 Instrument Panel Cluster
32 Air Conditioning
33 Spare
34 Vent
35 Spare
36 Vehicle Back Up
37Supplemental Inatable Restraint
System
5-104

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
7-2

Cargo Vans with a Passenger Air Bag and
without an Air Bag Off Switch........................1-40
Cassette Tape Messages.................................3-58
CD Adapter Kits.............................................3-58
CD Messages................................3-50, 3-61, 3-72
Center High-Mounted Stoplamp.........................3-16
Center Passenger Position, Safety Belts.....1-24, 1-25
Chains, Tire...................................................5-74
Charging System Light....................................3-30
Check
Engine Light...............................................3-34
Gages Warning Light...................................3-41
Check Engine Light.........................................3-34
Checking Brake Fluid......................................5-40
Checking Coolant............................................5-24
Checking Engine Oil........................................5-13
Checking Things Under the Hood......................5-10
Chemical Paint Spotting...................................5-98
Child Restraints
Child Restraint Systems...............................1-43
Infants and Young Children...........................1-36
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-53
Older Children.............................................1-34
Securing a Child Restraint Designed
for the LATCH System......................1-55, 1-56
Securing a Child Restraint in a Center
Seat Position...................................1-61, 1-62
Securing a Child Restraint in a Rear
Outside Seat Position...............................1-58Child Restraints (cont.)
Securing a Child Restraint in the Right
Front Seat Position...................................1-65
Top Strap...................................................1-50
Top Strap Anchor Location............................1-51
Where to Put the Restraint...........................1-46
Chime Level Adjustment..................................3-75
Cigarette Lighter.............................................3-18
Cleaning
Inside of Your Vehicle..................................5-92
Outside of Your Vehicle................................5-95
Underbody Maintenance...............................5-98
Weatherstrips..............................................5-95
Cleaning Aluminum Wheels..............................5-97
Cleaning Exterior Lamps/Lenses.......................5-96
Cleaning Fabric/Carpet....................................5-92
Cleaning Glass Surfaces..................................5-94
Cleaning Interior Plastic Components.................5-94
Cleaning Leather............................................5-94
Cleaning the Top of the Instrument Panel...........5-94
Cleaning the Windshield and Wiper Blades.........5-97
Cleaning Tires................................................5-97
Cleaning Vinyl................................................5-94
Climate Control System...................................3-19
Outlet Adjustment........................................3-21
Rear Air Conditioning and Heating System......3-22
Rear Heating System...................................3-22
Control of a Vehicle.......................................... 4-5
3

I
If No Steam Is Coming From Your Engine..........5-27
If Steam Is Coming From Your Engine...............5-26
If the Light Is Flashing.....................................3-35
If the Light Is On Steady.................................3-36
If You Are Caught in a Blizzard.........................4-29
If You Are Stuck in Sand, Mud, Ice or Snow.......4-31
If You Do Decide To Pull A Trailer.....................4-39
Ignition Positions.............................................2-20
Infants and Young Children, Restraints...............1-36
Ination - Tire Pressure...................................5-66
Inside Day/Night Rearview Mirror......................2-32
Instrument Panel
Cluster.......................................................3-25
Overview..................................................... 3-4
Instrument Panel Brightness Control..................3-16
Interior Lamps................................................3-16
J
Jump Starting.................................................5-43
K
Keyless Entry System....................................... 2-3
Keys............................................................... 2-2
L
Lamps
Exterior......................................................3-14
Interior.......................................................3-16
Lamps On Reminder.......................................3-15
Lap Belt........................................................1-25
Lap-Shoulder Belt...........................................1-15
LATCH System
Child Restraints...........................................1-53
Securing a Child Restraint Designed
for the LATCH System......................1-55, 1-56
Leaving Your Vehicle.......................................2-10
Leaving Your Vehicle With the Engine Running......2-28
Light
Air Bag Off .................................................3-28
Air Bag Readiness.......................................3-27
Anti-Lock Brake System Warning...................3-32
Brake System Warning.................................3-31
Change Engine Oil......................................3-38
Charging System.........................................3-30
Check Gages Warning.................................3-41
Cruise Control.............................................3-39
Daytime Running Lamps Indicator..................3-40
Malfunction Indicator....................................3-34
Reduced Engine Power................................3-40
Safety Belt Reminder...................................3-27
Security.....................................................3-39
Stabilitrak
®Indicator.....................................3-33
Stabilitrak®Not Ready..................................3-33
7