2004 CHEVROLET CLASSIC Owners Manual

Basic CareandCourtesy Careare not part of or included
in the coverage provided by the New Vehicle Limited
Warranty. Chevrolet reserves the right to modify or
discontinueBasic CareandCourtesy Careat any time.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service.
When roadside services are required, our advisors will
explain any payment obligations that may be incurred
for utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor;
•Vehicle Identification Number (VIN)
•License plate number
•Vehicle color
•Vehicle location
•Telephone number where you can be reached
•Vehicle mileage
•Description of problem
Courtesy Transportation
Chevrolet has always exemplified quality and value in
its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
7-7

Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Chevrolet
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way shuttle ride to a destination up to 10 miles from
the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (five day maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (five day maximum) may be available.
Claim amounts should reflect actual costs and be
supported by original receipts.
7-8

Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for a
rental vehicle you obtained, at actual cost, up to a
maximum of $30.00 per day supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitled “Warranty and Owner
Assistance Information” furnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact you dealer for specific information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-9

Vehicle Data Collection and Event
Data Records
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash or near crash
event by computer systems commonly called event data
recorders (EDR).
In a crash or near crash event, computer systems, such
as the Airbag Sensing and Diagnostic Module (SDM) in
your vehicle may record information about the condition
of the vehicle and how it was operated, such as engine
speed, brake applications, throttle position, vehicle
speed, seat belt usage, airbag readiness, airbag
performance data, and the severity of a collision. This
information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety. Unlike
the data recorders on many airplanes, these on-board
systems do not record sounds, such as conversation of
vehicle occupants.To read this information, special equipment is needed
and access to the vehicle or the SDM is required.
GM will not access information about a crash event or
share it with others other than•with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
•in response to an official request of police or similar
government office,
•as part of GM’s defense of litigation through the
discovery process, or
•as required by law.
In addition, once GM collects or receives data, GM may
•use the data for GM research needs,
•make it available for research where appropriate
confidentiality is to be maintained and need is
shown, or
•share summary data which is not tied to a specific
vehicle with non-GM organizations for research
purposes.
Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or SDM.
If your vehicle is equipped with OnStar, please check
the OnStar subscription service agreement or manual for
information on its operations and data collection.
7-10

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA in a situation like this, we
certainly hope you’ll notify us. Please call us at
1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
7-11

Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specifications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
Owner’s Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern
Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
7-12

A
Accessory Power Outlets.................................3-16
Adding Washer Fluid.......................................5-33
Additional Program Information........................... 7-9
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-89
Adjusting the Speakers (Balance/Fade)......3-40, 3-45
Air Bag
Readiness Light..........................................3-26
Air Bag System, Supplemental Restraint
System (SRS).............................................1-56
Air Cleaner/Filter, Engine.................................5-17
Airbag Sensing and Diagnostic Module (SDM)....7-10
AM ...............................................................3-54
Antenna, Fixed Mast.......................................3-56
Anti-lock Brake System (ABS)............................ 4-6
Anti-Lock Brake System Warning Light...............3-28
Appearance Care............................................5-80
Care of Safety Belts....................................5-83
Chemical Paint Spotting...............................5-86
Cleaning the Inside of Your Vehicle................5-80
Cleaning the Outside of Your Vehicle..............5-83
Finish Damage............................................5-85
Sheet Metal Damage...................................5-85
Underbody Maintenance...............................5-86
Vehicle Care/Appearance Materials................5-86
Weatherstrips..............................................5-83
Ashtrays........................................................3-17Audio System(s).............................................3-36
Care of Your Cassette Tape Player................3-55
Care of Your CD Player...............................3-56
Care of Your CDs........................................3-56
Chime Level Adjustment...............................3-56
Fixed Mast Antenna.....................................3-56
Radio with Cassette and CD.........................3-43
Radio with CD............................................3-38
Setting the Time for Radios with Radio Data
Systems (RDS)........................................3-37
Setting the Time for Radios without Radio
Data Systems (RDS)................................3-37
Theft-Deterrent Feature................................3-54
Understanding Radio Reception.....................3-54
Automatic Headlamp System............................3-13
Automatic Transaxle
Fluid..........................................................5-19
Operation...................................................2-20
Automatic Transaxle Inspection.........................6-17
Automatic Transaxle Shift Lock Control System
Check........................................................6-18
B
Backing Up....................................................4-42
Battery..........................................................5-38
Battery Replacement......................................... 2-6
Battery Run-Down Protection............................3-16
Before Leaving on a Long Trip.........................4-20
1

Body Lubrication Service..................................6-17
Brake
Parking......................................................2-23
System Inspection.......................................6-21
System Warning Light..................................3-27
Brake Adjustment............................................5-37
Brake Fluid....................................................5-34
Brake Pedal Travel.........................................5-37
Brake Wear...................................................5-36
Brakes..........................................................5-34
Braking........................................................... 4-6
Braking in Emergencies..................................... 4-8
Break-In, New Vehicle.....................................2-16
Bulb Replacement...........................................5-45
Center High-Mounted Stoplamp (CHMSL)........5-47
Front Turn Signal Lamps..............................5-47
Halogen Bulbs............................................5-45
Headlamps.................................................5-45
Replacement Bulbs......................................5-50
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps........................................5-48
Buying New Tires...........................................5-62
C
California Fuel.................................................. 5-5
Capacities and Specifications............................5-95
Carbon Monoxide...................4-23, 4-38, 2-11, 2-27Care of
Safety Belts................................................5-83
Your Cassette Tape Player............................3-55
Your CD Player...........................................3-56
Your CDs ...................................................3-56
Cassette Tape Messages.................................3-50
Cassette Tape Player Service...........................6-16
CD Adapter Kits.............................................3-51
CD Messages........................................3-42, 3-53
Center Console Storage Area...........................2-31
Center High-Mounted Stoplamp (CHMSL)...........5-47
Center Rear Passenger Position, Safety Belts.....1-27
Chains, Tires..................................................5-66
Charging System Light....................................3-27
Check Engine Light.........................................3-30
Checking Coolant............................................5-21
Checking Engine Oil........................................5-13
Checking Your Restraint Systems......................1-62
Chemical Paint Spotting...................................5-86
Child Restraints
Child Restraint Systems...............................1-39
Infants and Young Children...........................1-35
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-45
Older Children.............................................1-32
Securing a Child Restraint Designed for the
LATCH System........................................1-48
Securing a Child Restraint in a Center Rear
Seat Position...........................................1-50
2