2003 Oldsmobile Bravada phone

Hydroplaning C ‘vir T’ lough --
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen
if the road is wet enough and
you’re going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can
if
your tires do not have much tread or if the pressure in
one or more is low.
It can happen if a lot of water is
standing on the road. If you can see reflections
from trees, telephone poles or other vehicles, and
raindrops “dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t
a hard and fast rule about hydroplaning.
The best advice
is to slow down when it is raining.
Driving Through Deep Standing Water
Notice: If you drive too quickly through deep
puddles or standing water, water can come
in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If
you can’t avoid deep puddles or standing water,
drive through them very slowly.
owing W
-
:er
-
Flowing or rushing water creates strong
forces.
If you try to drive through flowing
water, as you might
at a low water crossing,
your vehicle can be carried away.
As little as
six inches of flowing water can carry away
a
smaller vehicle. If this happens, you and other
vehicle occupants could drown. Don’t ignore police warning signs, and otherwise be very
cautious about trying to drive through flowing
water.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared
to have your
view restricted by road spray.
Have good tires with proper tread depth. See Tires
on page 5-52.
4-30

Section 7 Customer Assistance Information
Customer Assistance Information ...................... 7.2
Customer Satisfaction Procedure
...................... 7.2
Online Owner Center
...................................... 7.3
(TTY) Users ............................................... 7.4
Customer Assistance
Off ices ............................ 7.4
Disabilities
............................................... 7.5
Roadside Assistance Program
............ ....... 7.5
Courtesy Transportation
............................... 7.7
Customer Assistance for
Text Telephone
GM Mobility Program for Persons with
Reporting Safety Defects .................................. 7.9
Government
............................................... 7.9
Government
............................................... 7.9
Reporting Safety Defects to General Motors ....... 7-9
Service Publications Ordering Information
......... 7.10
Reporting Safety Defects to the United States
Reporting Safety Defects
to the Canadian
7- 1

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus
to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required
to
resort to this informal dispute resolution program prior to
filing a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available
to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1 804
Telephone: 1-800-955-51
00
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Online Owner Center
The Owner Center at MyGMLink is a resource for your
GM ownership needs. You can find your specific
vehicle information all in one place.
The Owner Center allows you to:
e Get e-mail service reminders.
Access information about your specific vehicle, including tips and videos and an electronic
version of this owner’s manual.
Keep track of your vehicle’s service history and
Find GM dealers for service nationwide.
maintenance
schedule.
e Receive special promotions and privileges only
available
to MyGMLink members.
Refer to the web for updated information.
To register your vehicle visit www.MyGMLink.com.
7-3

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user can
communicate with Oldsmobile by dialing:
1-800-833-OLDS (6537). (TTY users in Canada can
dial 1-800-263-3830.)
Customer Assistance Off ices
Oldsmobile encourages customers to call the toll-free
number for assistance. If a
U.S. customer wishes
to write to Oldsmobile, the letter should be addressed to
Oldsmobile’s Customer Assistance Center.
United States
Oldsmobile Customer Assistance Center
P.O. Box 33171
Detroit, MI 48232-51 71
1-800-833-6537 (For Text Telephone devices (TTYs))
Roadside Assistance:
1 -800-442-OLDS (6537)
Fax Number: 31 3-381 -0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
7-4 1-800-442-6537 Fax
Number: 31 3-381 -0022
From
U.S. Virgin Islands:
Fax Number: 31 3-381 -0022
1-800-496-9994
Canada
General Motors
of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1
H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean IslandsICountries (Except
Puerto
Rico and US. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma
# 2740
Col. Lomas de Bezares
C.P. 11 910, Mexico, D.F.
Long Distance:
01 1-52-53 29 0 800
01 -800-508-0000

GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you
may require for your
vehicle (hand controls,
wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Assistance Program
Security While You Travel
1 -800-442-OLDS (6537)
As the proud owner of a new Oldsmobile vehicle, you
are automatically enrolled in the Oldsmobile Roadside
Assistance program. This value-added service is intended to provide you with peace of mind as you drive
in the city or travel the open road.
Oldsmobile’s Roadside Assistance toll-free number is
staffed by courteous and capable Roadside Assistance Representatives who are available 24 hours a day,
365 days a year.
7-5

We will provide the following services during the Bumper-to-Bumper warranty period, at no expense
to you:
e
Fuel delivery
Lock-out service (identification required)
Tow to the nearest dealership for warranty service
or in the event of a vehicle-disabling accident
Flat tire change
Jump starts Minor repairs to disabled vehicles
Assistance when vehicle is mired in sand,
mud or snow
Trip routing
Trip interruption expense benefits
Dealership locator service
Oldsmobile Roadside Assistance specifically excludes
coverage for mounting, dismounting or changing of snow
tires, chains or other traction devices.
In some cases, where service is impractical, the driver
may be authorized to obtain other service for which
reimbursement is provided. In many instances,
mechanical failures are covered
under Oldsmobile’s comprehensive warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations
you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Location of vehicle
Telephone number of your location
Vehicle model, year and color
Mileage of vehicle
Vehicle Identification Number (VIN)
Vehicle license plate number
Oldsmobile reserves the right to limit services or
reimbursement to an owner or driver when, in
Oldsmobile’s judgement, the claims become excessive
in frequency or type of occurrence.
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we’re only a phone call
away. Oldsmobile Roadside Assistance:
1 -800-442-OLDS (6537), text telephone (TTY) users,
call 1-888-889-2438.
7-6

CHECK WASHER FLUID ............. ......... 3-54
Checking Brake Fluid
................................... 5-35
Checking Coolant
......................................... 5-23
Checking Engine Oil
........................................ 5-14
Checking Things Under the Hood
...................... 5-10
Checking Your Restraint Systems
...................... 1-56
Chemical Paint Spotting
................................... 5-83
Child Restraints Center Seat Position
.................................... 1-45
Child Restraint Systems
... .................... 1-32
Infants and Young Children
........................... 1-29
Lower Anchorages and Top Tethers for
Children (LATCH System)
.............. ..... 1-38
Older Children
.................................... . 1-27
Securing a Child Restraint Designed for the LATCH System
.............................. 1-40
Securing a Child Restraint in a
Rear Outside Seat Position
........................ 1-40
Securing a Child Restraint in the
Right Front Seat Position
.......................... 1-42
Top Strap
................................................... 1-36
Top Strap Anchor Location
............................ 1-37
Where to Put the Restraint
........................... 1-35
Chime Level Adjustment
.................................. 3-91
Cigarette Lighter
............................................. 3-20
Cleaning Inside of Your Vehicle
.................................. 5-77
Outside of Your Vehicle
................................ 5-80
Underbody Maintenance
............................... 5-83
Video Screen
.............................................. 3-91 Cleaning
(cont.)
Weatherstrips
.............................................. 5-80
Cleaning Exterior Lamps/Lenses
....................... 5-80
Climate Controls Personalization
.................... 3-27
Dual Automatic
............................................ 3-21
Rear
.......................................................... 3-25
Steering Wheel Controls
............................... 3-27
Compact Disc Messages
.......................... 3-65, 3-76
Compass Calibration
.......... ..................... 2-31
Compass Operation
..................................... 2-30
Compass Variance
.......................................... 2-31
Content Theft-Deferrent
.................................... 2-16
Control of
a Vehicle ....................................... 4-5
Convenience Net
.................................. .. 2-44
Coolant Engine Temperature Gage
............................ 3-35
Climate Control System
Heater, Engine
............................................ 2-20
Cooling System
.............................................. 5-26
Cruise Control
................................................ 3-11
Cruise Control Light
........................................ 3-40
Current and Past Model Order Forms
................ 7-11
Customer Assistance Information Courtesy Transportation
...................... 7-7
Customer Assistance for Text
Telephone (TTY) Users
............................... 7-4
Customer Assistance Offices
........................... 7-4
Customer Satisfaction Procedure
..................... 7-2
GM Mobility Program for Persons with
Disabilities
................................................ 7-5
3

Headphones ................................................... 3-77
Heated Seats
................................................... 1-3
Highway Hypnosis
........................................... 4-34
Hill and Mountain Roads
.................................. 4-34
Hitches
.......................................................... 4-49
HomeLink@ Transmitter, Programming
................ 2-37
HomeLink@ Transmitter
................................... 2-37
Hood Checking Things Under
................................ 5-10
Release ..................................................... 5-1 0
Horn ............................................................... 3-6
Recovery Tank
............................................ 5-28
How to Add Fluid ............................................ 5-22
How to Check ........................................ 5-20, 5-53
How to Check Lubricant
................................... 5-46
How to Check Power Steering Fluid
.................. 5-33
How
to Wear Safety Belts Properly ................... 1-13
Hydroplaning
.................................................. 4-30
How
to Add
Coolant to the Coolant
How
to Add Coolant to the Radiator .................. 5-30
How to Use This Manual ...................................... ii
I
ICE POSSIBLE .............................................. 3-54
If No Steam Is Coming From Your Engine .......... 5-25
If Steam Is Coming From Your Engine ............... 5-25
If the Light Is On Steady ................................. 3-37
If the
Light
Is Flashing ..................................... 3-36
If You Are Stuck in Sand. Mud. Ice or Snow ....... 4-40
If You Do Decide To Pull A Trailer ..................... 4-46
If You’re Caught in a Blizzard
........................... 4-38
Ignition Positions ............................................. 2-18
Inflation -- Tire Pressure .................................. 5-53
Brake System
............................................. 6-16
Engine Cooling System
................................ 6-15
Fuel System
............................................... 6-15
Part C
- Periodic Maintenance ....................... 6-15
Boot and Seal
......................................... 6-15
(All-Wheel Drive)
...................................... 6-16
Cluster
....................................................... 3-29
Overview
..................................................... 3-4
Instrument Panel Brightness
............................. 3-17
Interior Lamps
................................................ 3-17
Interior Plastic Components
.............................. 5-79
Ignition Transmission
Lock Check
...................... 6-13
Infants and Young Children, Restraints
............... 1-29
inspection
Exhaust System
.......................................... 6-15
Steering, Suspension and Front Drive Axle
Transfer Case and Front Axle
Instrument Panel
J
Jump Starting ................................................. 5-39
7