2003 Oldsmobile Alero service

We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel delivery
Lock-out service (identification required)
Tow to the nearest dealership for warranty service
or in the event of a vehicle-disabling accident
Flat tire change
Jump starts
Minor repairs to disabled vehicles
Assistance when vehicle is mired in sand, mud
or snow
Trip routing
Trip interruption expense benefits
Dealership locator service
Oldsmobile Roadside Assistance specifically excludes
coverage for mounting, dismounting or changing
of snow
tires, chains or other traction devices.
In some cases, where service is impractical, the driver
may be authorized to obtain other service for which
reimbursement is provided. In
many instances, mechanical failures are covered
under Oldsmobile’s comprehensive warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Location of vehicle
Telephone number of your location
Vehicle model, year and color
Mileage of vehicle
Vehicle Identification Number (VIN)
Vehicle license plate number
Oldsmobile reserves the right to limit services or
reimbursement to an owner or driver when,
in
Oldsmobile’s judgement, the claims become excessive
in frequency or type of occurrence.
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we’re only a phone
call away. Oldsmobile Roadside Assistance:
1 -800-442-OLDS (6537), text telephone (TTY)
users, call 1-888-889-2438.
7-6

Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
Oldsmobile has always exemplified quality and value in
its offering of motor vehicles.
To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related.
If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do
so as early in
the work day as possible to allow for same day repair.
Transportation
Warranty service can
wait. However, if you
Options
generally be completed while you
are unable to wait Oldsmobile
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
.-
y"ur dealer tiai-, Gffer YGU 21Ee of +L, r-ll-... :...-. LI It: lUllWVVll ly.
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a
one way shuttle ride to a destination up to
10 miles
from the dealership.
7-7

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to
$30 per day (five days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (five day maximum) may be available.
Claim amounts should reflect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle
or reimburse you for a
rental vehicle you obtained, at actual cost, up to a
maximum of
$30.00 per day supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc.
You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it
is
not
part of the New Vehicle Limited Warranty. A
separate booklet entitled Warranty and Owner
Assistance Information
furnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specific information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles: For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-8

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE:
$120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specifications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE:
$50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1 -800-463-7483).
Owner’s Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
in-Portfolio: Includes
a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE:
$35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE:
$25.00
7-1 0

Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles.
To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-41 23
Monday-Friday 8:OO AM - 6:OO PM
Eastern Time
For Credit Card Orders Only
(VISA-Mastercard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com Or
you can write to:
Helm, Incorporated
P. 0. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers:
All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable
in U.S. funds.
7-1 1

Backglass Antenna .......................................... 3-66
Backing Up
.................................................... 4-40
Battery
.......................................................... 5-41
Battery Replacement
......................................... 2-6
Battery Run-Down Protection
............................ 3-1 7
Before Leaving on a Long Trip
......................... 4-22
Body Lubrication Service
.................................. 6-1 1
Brake
Parking
................................... .... 2-26
System Inspection
.................... .... 6-14
System Warning Light
................... .... 3-28
Brake Adjustment
............................................ 5-40
Brake Fluid
.................................................... 5-38
Brake Pedal Travel
......................................... 5-40
Brake Wear
................................................... 5-40
Brakes
................................ ................... 5-38
Braking
................................... ................. 4-6
Break-in, New Vehicle
..................................... 2-17
Bulb Replacement
........................................... 5-49
Center High-Mounted Stoplamp (CHMSL)
........ 5-50
Front Turn Signal and Parking Lamps ............. 5-50
Headlamp Aiming .. .......................... 5-47
Braking
in Emergencies
............. ............. 4-8
Halogen Bulbs
............................................ 5-49
Headlamps
........ .......................... 5-49 Bulb
Replacement (cont.)
Replacement Bulbs
...................................... 5-51
Taillamps, Turn Signal. and Stoplamps ............ 5-50
Buying New Tires ........................................... 5-56
C
............
California Fuel ........................ ...... 5-6
Canada
......................................... .. 7-4
Canadian Owners
...............................
Canadian Roadside Assistance ........................... 7-7
Capacities and Specifications
............................ 5-86
Carbon Monoxide
................... 4.25. 4.36. 4-1 1. 4-30
Care
of
Safety Belts ........ ................ 5-75
Care of Your
..... II
Cassette Tape Player ... ................ 3-65
CD Player
.................................................. 3-66
Cassette Deck Service
...................................... 6-9
Center Console Storage Area
........................... 2-34
Center High-Mounted Stoplamp (CHMSL)
........... 5-50
Center Rear Passenger Position, Safety Belts ..... 1-50
Chains, Tires
.................................................. 5-60
Charging System Light
.................................... 3-27
Check Engine Light
............................................... 3-31
Checking Coolant
............................................ 5-25
CDS
.......................................................... 3-66
Cassette Tape Messages
................................. 3-62
3

Customer Assistance Information (cont.)
Roadside Assistance Program
......................... 7-5
Service Publications Ordering Information
........ 7-1 0
Customizing the Automatic Door Locks ............. 2-9
D
DAB Radio ................................................ 3-65
Daytime Running Lamps (DRL)
......................... 3-14
Defensive Driving
............................................. 4-2
Defogging and Defrosting
................................. 3-20
Delayed Headlamps
........................................ 3-1 5
Delayed Locking ............................................... 2-8
Dinghy Towing
...................... .................. 4-32
Dolly Towing
........................ .............. 4-33
Dome Lamp
......................... .................. 3-16
Door Delayed Locking
................... ................ 2-8
Power Door Locks
......................................... 2-8
Programmable Automatic Door Locks
............... 2-8
Rear Security Locks
..................................... 2-10
Position, Safety Belt
..................................... 1-15
Six-Way Power Seat
...................................... 1-3
At Night
..................................................... 4-15
City
........................................................... 4-20
Defensive
..................................................... 4-2
Doing
Your Own Service Work
............... ..... 5-4
Locks
...................................................... 2-7
Driver
Driving Driving
(cont.)
Drunken
....................................................... 4-2
Freeway
..................................................... 4-21
Hill and Mountain Roads
.............................. 4-23
In Rain and on Wet Roads
........................... 4-17
Winter
........................................................ 4-25
Driving On Grades
.......................................... 4-41
Driving on Snow or Ice
.................................... 4-26
Driving Through Deep Standing Water
............... 4-19
Driving Through Flowing Water
......................... 4-19
Driving with a Trailer
....................................... 4-40
E
Easy Entry Seat ............................................... 1-6
Electrical System
Add-on Equipment
...................................... 5-81
Fuses and Circuit Breakers
........................... 5-81
Windshield Wiper Fuses
............................... 5-81
Emergency Trunk Release Handle
..................... 2-13
Emissions Inspection and Maintenance
Programs
................................................... 3-33
Engine
Air Cleaner/Filter
......................................... 5-21
Battery
....................................................... 5-41
Change Engine Oil Light
............................... 3-35
Coolant
...................................................... 5-23
Coolant Heater
............................................ 2-20
Power Windows and Other Power Options
...... 5-81
Check and Service Engine Soon Light
............ 3-31
4

Inspection Brake System
............................................. 6-14
Engine Cooling System
................................ 6-14
Fuel System
............................................... 6-14
Part C
. Periodic Maintenance ....................... 6-13
Steering. Suspension and Front Drive Axle
Boot and Seal
......................................... 6-1 3
Throttle System
.................................... 6-1 4
Cluster
....................................................... 3-24
Overview
..................................................... 3-4
Instrument Panel Brightness
............................. 3-1 6
Instrument Panel Fuse Block
(Passenger's Side)
....................................... 5-83
instrument Panel Fuse Block
(Driver's Side)
............................................. 5-82
Instrument Panel Fuse Blocks
........................... 5-81
Exhaust System
.......................................... 6-13
Instrument Panel
Interior Lamps
................................................ 3-16
Interior Plastic Components
.............................. 5-74
J
Jump Starting ................................................. 5-42
Key Lock Cylinders Service
.............................. 6-10
Key Removal
................................................. 2-29 Keyless
Entry System
....................................... 2-3
Keys
............................................................... 2-2
L
Lamps
Exterior
............ .... ........ 3-13
Interior
....................................................... 3-16
Lap Belt
........................................................ 1-27
Lap-Shoulder Belt
................................... 1.15. 1-24
LATCH System Child Restraints
........................................... 1-43
Securing a Child Restraint Designed for the
LATCH System
........................................ 1-45
Latches,
Seatback ............................................ 1-5
Leather ......................................................... 5-74
Leaving Your Vehicle
....................................... 2-11
Leaving Your Vehicle With the
Engine Running
.......................................... 2-28
Lift Seat, Power
....................... ......... 1-6
Light
................................... 3-26
Anti-Lock Brake System Warning ................... 3-29
Brake System Warning
................................. 3-28
Change Engine Oil
...................................... 3-35
Charging System
......................................... 3-27
Cruise Control
............................................. 3-36
Enhanced Traction System Warning
............... 3-29
Low Coolant Warning
................................... 3-31
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LI c+,,,, I talIbGd T;actior; System Active J-JO QQ ..................
7