14 IntroductionWhere to find it
Where to find itThis Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. For you to
find information quickly each section has
its own reference color:At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
H e r e y o u w i l l f i n d d e s c r i p t i o n s o f t h e s a f e t y
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:
this Operator’s Manual
the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.
83 Safety and Security
Anti-theft systems
Arming the alarm system
The alarm system is armed after locking
the vehicle with the SmartKey or KEY-
LESS-GO*. The turn signal lamps blink
three times to indicate that the alarm sys-
tem is activated. The indicator lamp in the
central locking switch (
page 25) will
blink after approximately 10 seconds
when the alarm system is completely
armed.Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the SmartKey or
KEYLESS-GO*. The turn signal lamps blink
once to indicate that the alarm system is
deactivatedCanceling the alarm
To cancel the alarm:
With the SmartKey
Insert the SmartKey in the starter
switch.
or
Press the
Œ
or
‹
button.
With KEYLESS-GO*
Grasp the outside door handle.
or
Press the KEYLESS-GO* start/stop
button.
iIf the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem provided that Tele Aid service was
subscribed to and properly activated,
and that necessary cellular service and
GPS coverage are available.
iIf the turn signal lamps do not blink
three times, a door or the hood may not
be closed properly.
Close the respective element and lock
the vehicle again.
84 Safety and SecurityAnti-theft systemsTow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
Arming tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms automatical-
ly.Disarming tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.
The switch is located on the center con-
sole.
1Tow-away alarm off switch
2Indicator lamp
Turn off the ignition and remove the
SmartKey.
Press switch1.
Indicator lamp2 in the switch lights up
briefly.
Exit vehicle and lock your vehicle with
the SmartKey or (vehicles with
KEYLESS-GO*) the lock button at each
door handle.
The tow-away alarm remains disarmed un-
til you lock your vehicle again.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem, provided Tele Aid service was
subscribed to and properly activated
and that necessary cellular service and
GPS coverage are available.
iYou cannot disarm the tow-away alarm
if the ignition is turned on.
130 Controls in detailControl system
Control systemThe control system is activated as soon as
the SmartKey in the starter switch is
turned to position1. The control system
enables you to:
call up information about your vehicle
change vehicle settings
For example, you can use the control sys-
tem to find out when your vehicle is next
due for service, to set the language for
messages in the instrument cluster dis-
play, and much more.
The control system relays information to
the multifunction display.
Multifunction display
1Trip odometer
2Main odometer
iThe displays for the audio systems (ra-
dio, CD player) will appear in English,
regardless of the language selected.
Warning!
G
A driver’s attention to the road and traffic
conditions must always be his /her primary
focus when driving.
For your safety and the safety of others, se-
lecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions per-
mit it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 13.5 m) every second.
137 Controls in detail
Control system
CD changer* operating mode
General notes
Should excessively high temperatures oc-
cur while in CD mode,
CD TEMP HIGH
will
appear on the display and muting will take
place. The unit will then switch back to the
last operating mode used until the temper-
ature has decreased to a safe operating
level.
Should excessively low temperatures oc-
cur while in CD mode,
CD TEMP LOW
will ap-
pear on the display, but the CD will
continue to play.
Handle CDs carefully to prevent interfer-
ence during playback. Avoid fingerprints
and dust on CDs. Do not write on CDs or
apply any label or other material to them.Use only original CDs. Using copied CDs
may create problems during playback.
Clean CDs from time to time with a com-
mercially available cleaning cloth. No sol-
vents, anti-static sprays, etc. should be
used for cleaning. Replace the CD in its
case after use. Protect CDs from heat and
direct sunlight.
Only use CDs, which bear the label shown
and that conform to the compact disc dig-
ital audio standard (IEC 60908).Use of CDs which do not meet this stan-
dard may cause damage to the CD chang-
er. Do not play single-CDs (80 mm) with an
adapter.
For information operating the CD changer
refer to the separate COMAND operating
instructions.
Warning!
G
The CD changer is a Class 1 laser product.
There is a danger of invisible laser radiation
if the cover is opened or damaged.
Do not remove the cover. The CD changer
does not contain any parts which can be ser-
viced by the user. For safety reasons, have
any service work which may be necessary
performed only by qualified personnel.
140 Controls in detailControl systemWhich messages will appear in the display
field depends on whether your telephone is
switched on or off:
If the telephone is off, the message in
the multifunction display is:
TEL OFF
.
If the telephone is on:
The telephone will then search for a
network. During this time the display
reads
NO SERVICE
.
As soon as the telephone has found a
network,
READY
is indicated in the dis-
play.
The standby message indicates that your
telephone is ready for use and you can op-
erate it using the control system.Answering a call
When your telephone is ready to receive
calls, you can answer a call at any time. In
the display you will then see the message:
Press button
í
.
You have answered the call. In the dis-
play you see the duration of the call po-
sitioned above the number.Ending a call
Press button
ì
.
You have ended the call. In the display
you will again see the standby mes-
sage.
Dialing a number from the phone book
If your telephone is ready to receive calls,
you may select and dial a number from the
phone book at any time.
Press button
ÿ
or
è
repeatedly
until you see the
TEL
menu in the dis-
play.
Press button
j
or
k
.
The control system reads the phone
book which is stored in the telephone.
This may take up to 30 seconds. In the
display you will see the message
PLEASE WAIT!
.
When the message
PLEASE WAIT!
dis-
appears, the phone book has been
loaded.
iIf you do not wish to accept a call,
press button
ì
.
239 Controls in detail
Useful features
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
EMERGENCY CALL –
CALL CONNECTED
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established,
the audio system mutes and the message
TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle.The Tele Aid system is available if:
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection,
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approximately 10 seconds.
Should this occur, assistance must be sum-
moned by other means.
241 Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 238)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is continuous-
ly illuminated and no voice connection
to the Response Center was estab-
lished, the Tele Aid system could not
initiate a Roadside Assistance call (e.g.
the relevant cellular phone network is
not available). The message
ROADSIDE
ASSISTANCE – CALL FAILED appears in
the multifunction display. Roadside As-
sistance calls can be terminated using
the
ì
button on the multifunction
steering wheel.