2003 MERCEDES-BENZ E320 Cockpit

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey.......... 30
Unlocking with KEYLESS-GO* ......... 32
Adjusting .............................................. 34
Seats............................................... 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts.................. 40
Starting the engine ......................... 43
Switching on headlamps ................. 46
Turn signals and high beam ............ 46
Windshield wipers ........................... 47Problems while driving.................... 48
Parking and locking .............................. 50
Parking brake ................................. 50
Switching off headlamps................. 51
Turning off the engine ..................... 51
Safety and Security........................... 55
Occupant safety ................................... 56
Airbags ........................................... 57
Seat belts ....................................... 61
Children in the vehicle .................... 65
Blocking of rear door window
operation ........................................ 71
Panic alarm .......................................... 72
Activating........................................ 72
Deactivating.................................... 72
Driving safety systems ......................... 73
ABS ................................................. 73
BAS ................................................. 74
ESP ................................................. 75
The SBC brake system .................... 77
Anti-theft systems ................................ 81
Immobilizer ..................................... 81
Anti-theft alarm system .................. 82
Tow-away alarm .............................. 82

19 At a glance
Cockpit
Instrument cluster
Multifunction steering wheel
Center console
Overhead control panel
Door control panel

20 At a glanceCockpit
Cockpit

21 At a glance
Cockpit
Item
Page
1
Parking brake pedal
45, 50
2
Hood lock release
261
3
Steering wheel adjustment
stalk
38
Heated steering wheel*
233
4
Parking brake release
45
5
Combination switch

Turn signals
46


Windshield wipers
47


High beam
47
6
Door control panel
28
7
Exterior lamp switch
112
Item
Page
8
Headlamp washer button*
158
9
Cruise control lever

Cruise control
201


Distronic*
197
10
Instrument cluster
22,
118
11
Multifunction steering
wheel
24,
122
12
Horn
13
Lever for voice recognition
system*, see separate
operating instructions
Item
Page
14
Starter switch
31
15
Front Parktronic* warning
indicator
212
16
Overhead control panel
27
17
Mobile phone/Glasses box
226
18
Glove box lid release, glove
box lock
226
19
Glove box
226
20
Center console
25

234 Controls in detailUseful features
You can take and place telephone calls us-
ing theí andì buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 121).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid*
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road and
traffic conditions permit. Some jurisdictions
prohibit the driver from using a cellular tele-
phone while driving a vehicle.
Only operate the COMAND* (Cockpit Man-
agement and Data System)
1 if road and traf-
fic conditions permit.
1Observe all legal requirements.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approx. 44 feet (ap-
proximately 13.5 m) every second.Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning the
key in the starter switch to position2
and the message
Tele Aid – not ac-
tivated
will be shown in the multifunc-
tion display for approx. 10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).

256 OperationDriving instructionsControl and operation of radio trans-mitter
COMAND*, radio and telephone*Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Catalytic converter
Your Mercedes-Benz is equipped with
monolithic type catalytic converters, an
important element in conjunction with the
oxygen sensors to achieve substantial con-
trol of the pollutants in the exhaust emis-
sions. Keep your vehicle in proper
operating condition by following our rec-
ommended maintenance instructions as
outlined in your Service Booklet.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. Only op-
erate the COMAND (Cockpit Management
and Data System), radio or telephone
1 if
road and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.
1Observe all legal requirements
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and personal
injury.
!To prevent damage to the catalytic con-
verters, use only premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel
may reach the catalytic converter,
causing it to overheat, which could
start a fire.

328 Practical hintsUnlocking/locking in an emergencyUnlocking the trunk
The trunk can no longer be locked with the
key.
Lock and unlock the trunk with the me-
chanical key as follows:Trunk lid lock1Unlocking
2Locking
Insert the mechanical key in the trunk
lid lock.

Turn the key to the left in position1
and hold it in this position.

Pull on the trunk lid handle and lift the
trunk lid.
Locking the vehicle
If you are unable to lock the vehicle with
the SmartKey, lock it with the mechanical
key as follows:
Close the passenger doors and the
trunk.

Press the central locking switch in the
cockpit (
page 100).

Check to see whether the locking
knobs on the passenger doors are still
visible. If necessary, push them down
manually.

Lock the driver’s door with the me-
chanical key (
page 327).

Check if the trunk is locked. If neces-
sary lock the trunk with the mechanical
key (
page 98).
Changing batteries
If the batteries in the SmartKey are dis-
charged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an autho-
rized Mercedes-Benz Center.
Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.Warning!
G
Keep the batteries out of reach of children.
If a battery is swallowed, seek medical help
immediately.

375 Technical terms
ABS
(A
ntilock B
rake S
ystem)
Prevents the wheels from locking up
during braking so that the vehicle can
continue to be steered.
Alignment bolt
Metal pin with thread. The centering
pin is an aid used when changing a tire
to align the wheel with the wheel hub.
BabySmart
TM airbag deactivation
system
This system detects if a special system
compatible child restraint seat is in-
stalled on the front passenger seat. The
system will automatically deactivate
the passenger front airbag when such a
seat is properly installed
(PASSENGER AIRBAG OFF indicator
lamp located in the center console
lights up). See your authorized
Mercedes-Benz Center for availability. BabySmart
TM compatible child seats
Special restraint system for children.
The sensor system for the passenger
seat prevents deployment of the pas-
senger side airbag if a BabySmart
TM
compatible child seat is installed.
BAS
(B
rake A
ssist S
ystem)
System for potentially reducing braking
distances in emergency braking situa-
tions. The system is activated when it
senses an emergency based on how
fast the brake is applied.
Bi-Xenon headlamps*
Headlamps which use an electric arc as
a light source and produce a more in-
tense light than filament headlamps.
Bi-Xenon headlamps produce low
beam and high beam.CAC
(C
ustomer A
ssistance C
enter)
Mercedes-Benz customer service cen-
ter which can help you with any ques-
tions about your vehicle and provide
assistance in the event of a break-
down.
CAN system
(C
ontroller A
rea N
etwork)
Data bus network serving to control ve-
hicle functions such as door locking or
windshield wiping.
Cockpit
All instruments, switches, buttons and
indicator/warning lamps in the passen-
ger compartment needed for vehicle
operation and monitoring.