2003 MERCEDES-BENZ E320 can bus

50 Getting startedParking and locking
Parking and lockingYou have now completed your first drive.
You have properly stopped and parked
your vehicle. End your drive as follows.
Parking brake
1Parking brake
2Release handle
Step firmly on parking brake1.
When the engine is running, the indica-
tor lamp ; (USA only) or 3
(Canada only) in the instrument cluster
will be illuminated.
Warning!
G
Wait until the vehicle is stationary before re-
moving the key from the starter switch. The
vehicle cannot be steered when the key is
removed.Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to stop or steer the vehi-
cle.
Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of vehicle movement, before turning off
the engine and leaving the vehicle always:

Keep right foot on brake pedal.


Firmly depress parking brake pedal.


Move the selector lever to positionP.


Slowly release brake pedal.


When parked on an incline, turn front
wheel towards the road curb.


Turn the key to starter switch position0
and remove, or press start- / stop button
(vehicles with KEYLESS-GO*).


Take the key or the SmartKey with KEY-
LESS-GO* (if so equipped) and lock ve-
hicle when leaving.

235 Controls in detail
Useful features
The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:


Automatic and manual emergency


Roadside Assistance and


Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.

To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting "Tele Aid"
(USA only), you will have access to account
information, remote door unlock, Info Ser-
vices
1 profile and more.System self-check
Initially, after turning the key in starter
switch to position2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button• and the Information
button¡ stay on longer than
10 seconds or do not come on). The mes-
sage
TELE AID – VISIT WORKSHOP!
ap-
pears for approx. 10 seconds in the
multifunction display.
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.
1Available only with COMAND*

239 Controls in detail
Useful features
Information button¡
Located below the center armrest cover is
the Information button¡.
Press and hold the button for more
than 2 seconds.
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-lished. When a voice connection is estab-
lished, the audio system is muted and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Roadside As-
sistance button• remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button¡).
See system self-check (
page 235)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the ìbutton on the
multifunction steering wheel.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position2 (together
with the SOS button and the Roadside
Assistance button•).

242 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.Info Services* (except Canada)
Info Services categories include news,
sports, stocks, weather and calendar re-
minders. Choices can be selected via
www.mbusa.com or by calling
1-800-For-MERCedes (1-800-367-6372).
To request Info Services:

Press the SVC button on the
COMAND* system.

Select
SEND NEW REQUEST FOR INFO
SERVICE.
NEW INFO SERVICE REQUEST TRANSMIT-
TED
will appear in the COMAND* dis-
play and call status messages will
appear in the multifunction display.
Once information is available, the mes-
sage NEW INFO RECEIVED! READ LATER
WHEN STOPPED?
will appear.

Select
YES
.

With the vehicle stopped in a safe loca-
tion, press SVC.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.

252 OperationDriving instructionsDriving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the oper-
ating temperature has been reached.
When starting off on a slippery surface, do
not allow one drive wheel to spin for an ex-
tended period with the ESP switched off.
Doing so may cause serious damage to the
drive train which is not covered by the
Mercedes-Benz Limited Warranty.Parking
Tires
Tread wear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and be-
come visible at a tread depth of approxi-
mately
1⁄16
in (1.5 mm), at which point the
tire is considered worn and should be re-
placed.
!Set the parking brake whenever park-
ing or leaving the vehicle. In addition,
move selector lever to position P. In ad-
dition, when parking on hills, always set
the parking brake and turn front wheel
against curb.
Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of vehicle movement, before turning off
the engine and leaving the vehicle always:

Keep right foot on brake pedal.


Firmly depress parking brake pedal.


Move the selector lever to positionP.


Slowly release brake pedal.


When parked on an incline, turn front
wheel towards the road curb.


Turn the key to starter switch position0
and remove, or press KEYLESS-GO*
start/stop button (vehicles with
KEYLESS-GO*).


Take the key or the SmartKey with
KEYLESS-GO* (if so equipped) with you
and lock vehicle when leaving.
Warning!
G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
ti o n t o an a r ea wh ic h is a s a fe d is ta n c e fr o m
the road.
Inspect the tires and under the vehicle for
possible damage. If the vehicle or tires ap-
pear unsafe, have it towed to the nearest
Mercedes-Benz Center or tire dealer for re-
pairs.

257 Operation
Driving instructions
Emission control
Certain systems of the engine serve to
keep the toxic components of the exhaust
gases within permissible limits required by
law.
These systems, of course, will function
properly only when maintained strictly ac-
cording to factory specifications. Any ad-
justments on the engine should, therefore,
be carried out only by qualified
Mercedes-Benz Center authorized techni-
cians. Engine adjustments should not be
altered in any way. Moreover, the specified
service jobs must be carried out regularly
according to Mercedes-Benz servicing re-
quirements. For details refer to the Service
Booklet.
Warning!
G
As with any vehicle, do not idle, park or op-
erate this vehicle in areas where combusti-
ble materials such as grass, hay or leaves
can come into contact with the hot exhaust
system, as these materials could be ignited
and cause a vehicle fire.
Warning!
G
Inhalation of exhaust gas is hazardous to
your health. All exhaust gas contains carbon
monoxide, and inhaling it can cause uncon-
sciousness and lead to death.
Do not run the engine in confined areas
(such as a garage) which are not properly
ventilated. If you think that exhaust gas
fumes are entering the vehicle while driving,
have the cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one win-
dow fully open.

369 Technical data
Fuels, coolants, lubricants etc.
Premium unleaded gasoline
Fuel requirements
Use only premium unleaded gasoline
meeting ASTM standard D 439:

The octane number (posted at the
p um p) m us t be 91 mi n. It i s an a vera ge
of both the Research (R) Octane Num-
ber and the Motor (M) Octane Number:
(R+M) / 2). This is also known as the
ANTI-KNOCK INDEX.
Unleaded gasoline containing oxygenates
such as ethanol, IPA, IBA and TBA can be
used provided the ratio of any one of these
oxygenates to gasoline does not exceed
10%; MTBE is not to exceed 15%.
The ratio of methanol to gasoline must not
exceed 3% plus additional cosolvents.
Using mixtures of ethanol and methanol is
not allowed. Gasohol, which contains 10%
ethanol and 90% unleaded gasoline, can be
used.
These blends must also meet all other fuel
requirements, such as resistance to spark
knock, boiling range, vapor pressure, etc.
Gasoline additives
A major concern among engine manufac-
turers is carbon build-up caused by gaso-
line. Mercedes-Benz recommends only the
use of quality gasoline containing additives
that prevent the build-up of carbon depos-
its.
After an extended period of using fuels
without such additives, carbon deposits
can build up especially on the intake valves
and in the combustion area, leading to en-
gine performance problems such as:

Warm-up hesitation


Unstable idle


Knocking/pinging


Misfire


Power loss
Do not blend any specific fuel additives
with fuel. This only results in unnecessary
costs and may be harmful to the engine op-
eration.
!To maintain the engine’s durability and
performance, premium unleaded gaso-
line must be used. If premium unleaded
gasoline is not available and low octane
fuel is used, follow these precautions:

Have the fuel tank only partially
filled with unleaded regular and fill
up with premium unleaded as soon
as possible


Avoid full throttle driving and abrupt
acceleration


Do not exceed an engine speed of
3000 rpm if the vehicle is loaded
with a light load such as two per-
sons and no luggage


Do not exceed 2/3 of maximum ac-
celerator pedal position if the vehi-
cle is fully loaded or operating in
mountainous terrain

375 Technical terms
ABS
(A
ntilock B
rake S
ystem)
Prevents the wheels from locking up
during braking so that the vehicle can
continue to be steered.
Alignment bolt
Metal pin with thread. The centering
pin is an aid used when changing a tire
to align the wheel with the wheel hub.
BabySmart
TM airbag deactivation
system
This system detects if a special system
compatible child restraint seat is in-
stalled on the front passenger seat. The
system will automatically deactivate
the passenger front airbag when such a
seat is properly installed
(PASSENGER AIRBAG OFF indicator
lamp located in the center console
lights up). See your authorized
Mercedes-Benz Center for availability. BabySmart
TM compatible child seats
Special restraint system for children.
The sensor system for the passenger
seat prevents deployment of the pas-
senger side airbag if a BabySmart
TM
compatible child seat is installed.
BAS
(B
rake A
ssist S
ystem)
System for potentially reducing braking
distances in emergency braking situa-
tions. The system is activated when it
senses an emergency based on how
fast the brake is applied.
Bi-Xenon headlamps*
Headlamps which use an electric arc as
a light source and produce a more in-
tense light than filament headlamps.
Bi-Xenon headlamps produce low
beam and high beam.CAC
(C
ustomer A
ssistance C
enter)
Mercedes-Benz customer service cen-
ter which can help you with any ques-
tions about your vehicle and provide
assistance in the event of a break-
down.
CAN system
(C
ontroller A
rea N
etwork)
Data bus network serving to control ve-
hicle functions such as door locking or
windshield wiping.
Cockpit
All instruments, switches, buttons and
indicator/warning lamps in the passen-
ger compartment needed for vehicle
operation and monitoring.