2003 MERCEDES-BENZ E320 4MATIC WAGON Owner's Manual

14 Introduction
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect
its safe operation, we urge you to immediately contact your authorized Mercedes-Benz Center to
have the problem diagnosed and corrected if required. If the matter is not handled to your
satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if
necessary contact us at the following addresses:
In the USA: Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada: Customer Relations Department
Mercedes-Benz Canada, Inc.
849 Eglinton Avenue East
Toronto, Ontario, M4G 2L5

15 Introduction
For the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the “National Traffic and Motor Vehicle Safety Act of 1966”.Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or
death, you should immediately inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA,
LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 or write
to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from the Hotline.

17 Contents – Instruments and controls
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
Instruments and controlsInstruments and controls ............... 18
Center console .............................. 20
Overhead control panel ............... 21

18 Instruments and controls
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
Instruments and controls
P68.10-2410-29
4
5
2
36
7
98
14
13
14
16
17
18
20
1519
23
2425
26
21
22
10
12
11

19 Instruments and controls
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index 1Parking assist warning indicators, see page 236
2Side defroster outlet
3Side air outlet, adjustable
4Air volume control for side air outlet
5Exterior lamp switch, see page 119
6Parking brake release, see page 212
7Hood lock release, see page 270
8Combination switch, see page 122
9Cruise control switch, see page 222
10Instrument cluster, see page 86
11Multifunction steering wheel, see page 92
Horn (with electronic key in steering lock
position 1 or 2)
Airbag, see page 68
12Steering lock with ignition / starter switch,
seepage200
13Voice control system lever, see separate operating
instructions
14Center air outlets, adjustable15Air volume control for center air outlets
16Left front seat heater switch, see page 52
Left front seat ventilation switch, see page 55
17Headlamp washer switch, see page 121
18Rear window wiper and washer switch, see page 124
19Hazard warning flasher switch, see page 125
20Central locking switch, see page 34
21Tow- away alarm s witch, s ee page 41
Indicator lamp for antitheft alarm system,
seepage39
22Right front seat heater switch, see page 52
Right front seat ventilation switch, see page 55
23Glove box (illuminated with electronic key in
steering lock position 1 or 2)
24Automatic climate control, see page 126
Rear window defroster switch
Activated charcoal filter switch
25Audio system, see page 135
26Storage / eyeglasses compartment, see page 164

20 Instruments and controls
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
Center console 1Ashtray with lighter, see page 166
2ESP control switch, see page 232
3Power window switches, front doors, see page 154
4Power window safety switch, rear doors,
seepage155
5Airbag Off indicator lamp, see page 249
6Power window switches, rear doors, see page 154
7Parktronic system deactivation switch, see page 238
8Mirror adjustment switch, see page 82
356
6432
1
7
8
P68.20-2258-27

21 Instruments and controls
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index Overhead control panel 1Interior lighting, see page 159
2Sliding / pop-up roof, see page 157
3Rear view mirror, see page 82
4Garage door opener, see page 180
5Tele Aid (emergency call system), see page 188
6Hands-free microphone for Tele Aid, telephone and
voice control system
5
6