240 Controls in detailUseful features
Upgrade signals
The Tele Aid system processes calls using
the following priority:
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND* system operation will
resume. See system self-check (
page 235)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the ìbutton on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your authorized Mercedes-Benz Center
and have the system checked or con-
tact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
ProCarManuals.com
241 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use, and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.
ProCarManuals.com
242 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.Info Services* (except Canada)
Info Services categories include news,
sports, stocks, weather and calendar re-
minders. Choices can be selected via
www.mbusa.com or by calling
1-800-For-MERCedes (1-800-367-6372).
To request Info Services:
Press the SVC button on the
COMAND* system.
Select
SEND NEW REQUEST FOR INFO
SERVICE.
NEW INFO SERVICE REQUEST TRANSMIT-
TED
will appear in the COMAND* dis-
play and call status messages will
appear in the multifunction display.
Once information is available, the mes-
sage NEW INFO RECEIVED! READ LATER
WHEN STOPPED?
will appear.
Select
YES
.
With the vehicle stopped in a safe loca-
tion, press SVC.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.
ProCarManuals.com
243 Controls in detail
Useful features
Select
View Info Service Of
mm.dd.yyyy hh:mm
.
Messages will be retained for
30 minutes once the ignition is
switched off.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1Signal transmitter button
2Signal transmitter button
3Signal transmitter button
4Indicator lamp
Warning!
G
A driver’s attention to the road must always
be his/her primary focus when driving.
For your safety and the safety of others, we
recommend that you pull over to a safe loca-
tion and stop the vehicle before requesting
or receiving any info services.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.Warning!
G
If the indicator lamp in the SOS button does
not illuminate during the system self-check
or remains illuminated afterwards, or if the
message
TELE AID – VISIT WORKSHOP!
appears in the multifunction display, the
system may not operate properly. Have the
system checked at the nearest authorized
Mercedes-Benz Center as soon as possible.
ProCarManuals.com
263 Operation
Engine compartment
You can check the engine oil level on the
multifunction display.
Turn the key in the starter switch to
position2.
The standard display (
page 121) should
appear in the multifunction display.
Press button k or j, on the
steering wheel until the following mes-
sage is seen in the multifunction dis-
play:Engine oil level - Measuring now!
Measurement correct only if veh.
level
One of the following messages will sub-
sequently appear in the indicator:
Engine oil level ok
Add 1.0 qt. to reach max. oil
level!(Canada:
1.0 liter
)
Add 1.5 qts. to reach max. oil
level!(Canada:
1.5 liters
)
Add 2.0 qts. to reach max. oil
level!(Canada: 2
.0 liters
)
If necessary, add engine oil.Adding engine oil
1Filler neck
Unscrew the cap from filler neck 1. Be
careful not to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
Screw the cap back on the filler neck.!Excessive oil must be siphoned or
drained off. It could cause damage to
the engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
ProCarManuals.com
264 OperationEngine compartmentOther display messages
If there is excessive engine oil with the en-
gine at normal operating temperature, the
following message will appear:Engine oil level Reduce oil level!
Have excess oil siphoned.
If the key is not turned to position 2 in the
starter switch:
Turn on ignition to see engine oil
level
!
Switch on the ignition.
If you see the message:
Observe waiting time
Wait five minutes before repeating
check procedure.If you see the message:
Engine oil level Not when engine on!
Turn off the engine. If engine is at nor-
mal operating temperature, wait five
minutes before checking oil. If the en-
gine is not yet at normal operating tem-
perature, you must wait 30 minutes
before checking oil.
See "Practical hints" (
page 299) if the
engine oil level indicator lights up in the
display while the engine is running.
More information on engine oil can be
found in the "Technical data"
(
page 368).
Transmission fluid level
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the transmission.Coolant level
The engine coolant is a mixture of water
and anticorrosion/antifreeze. To check
the coolant level, the vehicle must be
parked on level ground and the engine
must be cool.
The coolant expansion tank is located on
the driver’s side of the engine compart-
ment.
iIf you want to interrupt the checking
procedure, press the k or j but-
ton on the multifunction steering
wheel.
ProCarManuals.com
270 OperationTires and wheelsTire pressure changes by approximately
1.5 psi (0.1 bar) per 18°F (10°C) of air
temperature change. Keep this in mind
when checking tire pressure where the
temperature is different from the outside
temperature.
Tire temperature and tire pressure are also
increased while driving, depending on the
driving speed and the tire load.
Check the spare tire periodically for condi-
tion and inflation. Spare tires will age and
become worn over time even if never used,
and thus should be inspected and replaced
when necessary.Checking tire pressure electronically*
The tire inflation pressure monitor only
functions on wheels that are equipped with
the proper electronic sensors. It monitors
the tire inflation pressure, as selected by
the driver, in all four tires. A warning is is-
sued to alert you to a decrease in pressure
in one or more of the tires.
Tire pressure inquiries are made using the
multifunction display (
page 121).The
present inflation pressures are displayed
only after a few minutes’ travel time.
You can select the unit of measurement
used for the tire inflation pressure by
changing the setting in the control system
(
page 136).
Switch on ignition.
Press the k button until the current
inflation pressures for each tire appear
in the multifunction display.
Warning!
G
Do not overinflate tires. Overinflating tires
can result in sudden deflation (blowout) be-
cause they are more likely to become punc-
tured or damaged by road debris, potholes
etc. Follow recommended inflation pres-
sures.
Do not overload the tires by exceeding the
specified vehicle capacity weight (as indicat-
ed by the label on the pillar in the driver’s
door opening). Overloading the tires can
overheat them, possibly causing a blowout.
iPossible differences between the read-
ings of a tire pressure gauge of an air
hose, e.g. gas station equipment, and
the vehicle’s control system can occur.
The readings issued by the control sys-
tem are more precise.
ProCarManuals.com
271 Operation
Tires and wheels
Activating the tire inflation pressure
monitor
You must activate the tire inflation pres-
sure monitor in the following cases:
If you have changed the tire pressure
If you have replaced the wheels or tires
If you have installed new wheels or
tires
Be sure that the tire pressure is cor-
rectly set.
Press the ÿ button on the steering
wheel repeatedly until the standard dis-
play menu appears (
page 126).
Press the kbutton until the infla-
tion pressure of each tire appears in
the multifunction display.
Press the reset knob (
page 22).
The following message will appear in
the multifunction display:
Check current tire pressure?
.
Press the æ button for
Yes
.
The following message will appear in
the multifunction display:
Tire pressure
monitor activated
Press. display after
driving a few mins.
Warning!
G
The tire inflation pressure monitor does not
indicate a warning for wrongly selected in-
flation pressures. Always adjust tire inflation
pressure according to the label affixed on
the fuel filler cap.
The tire inflation pressure monitor is not
able to issue a warning due to a sudden loss
of pressure (e.g. tire puncture caused by a
foreign object). In this case bring the vehicle
to a halt by carefully applying the brakes and
avoiding abrupt steering maneuvers.iOperating radio transmission equip-
ment (e.g. wireless headsets, two-way
radios) in or near the vehicle could
cause the tire inflation pressure moni-
tor to malfunction.
iIf transporting a deflated road wheel or
additional wheel sensors in the vehicle,
the tire inflation pressure monitor
should not be reactivated until the de-
flated wheel or additional wheel sen-
sors have been removed from the
vehicle. Otherwise, the deflated wheel
or additional sensors could confuse the
tire inflation pressure monitor system
and cause it to malfunction.
ProCarManuals.com