Page 321 of 338
Then drive in city/suburban
traffic for at least 10 minutes.
When traf f ic conditions allow, let
the vehicle coast f or several
seconds without using the
accelerator pedal or the brake
pedal.
If the testing f acility determines the
readiness codes are still not set, see
your Honda dealer.
Select a nearby lightly traveled
major highway where you can
maintain a speed of 50 to 60 mph
(80to97km/h)foratleast20
minutes. Drive on the highway in
D (A/T) or 5th (M/T). Do not use
thecruisecontrol.Whentraffic
allows, drive f or 90 seconds
without moving the accelerator
pedal. (Vehicle speed may vary
slightly; this is okay.) If you cannot
do this f or a continuous 90
seconds because of traf f ic
conditions, drive f or at least 30
seconds, then repeat it two more
times (for a total of 90 seconds).
T echnical Inf ormation
St at e Emissions T est ing
317
Page 322 of 338
Page 323 of 338
Customer Relations................................
Inf ormation .320
....................
Warranty Coverages .321
Reporting Saf ety Def ects ..........................
(U.S. Vehicles) .322
.....................
Authorized Manuals .323
Warranty and Customer Relations
Warrant y and Cust omer Relat ions319
Page 324 of 338

When you call or write, please give
us this inf ormation:
Honda dealership personnel are
trained prof essionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisf action, please discuss it with
the dealership’s management. The
Service Manager or General
Manager can help. Almost all
problems are solved in this way.
If you are dissatisf ied with the
decision made by the dealership’s
management, contact your Honda
Customer Relations Of f ice.
U.S. Owners: Canadian Owners:
In Puerto Rico and the U.S. Virgin
Islands:
Vehicle Identif ication Number
(see page )
Name and address of the dealer
who services your vehicle
Date of purchase
Mileage on your vehicle
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
vehicle to you304
Warrant y and Cust omer Relat ions
Cust omer Relat ions Inf ormat ion
320
CUSTOMER RELATIONS
RELATIONS AVEC LA CLIENTÈLE
Honda Canada Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Tel: 1-888-9-HONDA-9
Fax: Toll-free 1-877-939-0909 Toronto (416) 287-4776
Bella International
P.O. Box 190816
San Juan, Puerto Rico 00919-0816
Tel: (787) 250-4318
American Honda Motor Co.
Honda Automobile Customer Service
Mail Stop 500-2N-7D
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009
Page 325 of 338

µµ
µ µ
µ µ
µµ
µ a seat
belt that f ails to f unction properly is
coveredfortheusefullifeof the
vehicle.
provides
coverageforaslongasthepur-
chaser of the muf f ler owns the
vehicle.
covers your new vehicle, except f or
the battery, emissions control
systems and accessories, against
def ects in materials and
workmanship. Your new Honda is covered by these
warranties:
provides prorated
coverage f or a replacement battery
purchased f rom a Honda dealer.
this warranty gives up
to 100 percent credit toward a
replacement battery. these two
warranties cover your vehicle’s emis-
sions control systems. Time, mileage,
and coverage are conditional. Please
read the warranty manual for exact
inf ormation.
covers all genuine
Honda replacement parts against
defects in materials and workman-
ship. genuine Honda Accessories are
covered under this warranty. Time
and mileage limits depend on the
type of accessory and other f actors.
Please read your warranty manual
f or details. all exterior body panels are
covered f or rust-through f rom the
inside f or the specif ied time period
with no mileage limit.
Restrictions and exclusions apply to
all these warranties. Please read the
2003 Honda Warranty Inf ormation
booklet that came with your vehicle
f or precise inf ormation on warranty
coverages. Your Honda’s original
tires are covered by their
manuf acturer. Tire warranty
inf ormation is in a separate booklet.
Please ref er to the 2003 Warranty
Manual that came with your vehicle.Seat Belt Limited Warranty
Replacement Muf f ler L if et imeLimited Warranty
New Vehicle L imit ed Warrant y Replacement Bat t ery L imit ed
Warranty
Original Equipment Bat t ery L imit ed Warranty
Emissions Cont rol Syst ems Def ect s
Warrant y and EmissionsPerf ormance Warranty
Replacement Part s L imit edWarranty
Accessory Limited Warranty
Rust Perf orat ion L imit ed Warrant yU.S. Owners
Canadian Owners
Warranty Coverages
Warrant y and Cust omer Relat ions321
Page 326 of 338
To contact NHTSA, you may either
call the Auto Saf ety Hotline toll-f ree
at 1-800-424-9393 (or 366-0123 in
Washington D.C. area) or write to:
NHTSA, U.S. Department of
Transportation, Washington,
D.C. 20590. You can also obtain
other inf ormation about motor
vehicle safety from the Hotline.
If you believe that your vehicle has a
def ect which could cause a crash or
could cause injury or death, you
should immediately inf orm the
National Highway Traf f ic Saf ety
Administration (NHTSA) in addition
to notifying American Honda Motor
Co., Inc.
If NHTSA receives similar com-
plaints, it may open an investigation,
and if it f inds that a saf ety def ect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your dealer, or
American Honda Motor Co., Inc.
Reporting Saf ety Def ects (U.S. Vehicles)
Warrant y and Cust omer Relat ions322
Page 327 of 338

µ
Î
Î
Î
Î
$
#
Valid only f or sales within the U.S. Canadian owners should contact their authorized Honda dealer.
T he publications shown below can be purchased f rom Helm
Incorporated. You can order in any of three ways:
Detach and mail the order f orm on the right half of this page
Call Helm Inc. at 1-800-782-4356
Go online at
If you are interested in other years or models, contact Helm Inc. at 1-
800-782-4356
(credit card orders only)
Authorized Manuals
Purchasing Factory Authorized Manuals (U.S. only)
323
ORDER TOLL FREE: 1-800-782-4356
OR
(NOTE: For Credit Card Holder Orders Only)
MINIMUM CREDIT CARD PURCHASE $10.00
Form Description
2003 Honda Element Service Manual
2003 Honda Element
Electrical Troubleshooting Manual 2003 Honda ElementBody Repair Manual
2003 Honda Element Owner’s Manual2003 Element
Quick Start Guide
Order Form for Previous Years-
Indicate Year and Model Desired
Publication
Form Number 61SCV00
61SCV00EL 61SCV30
31SCV600
31SCVQ00 HON-R Price
Each
$70.00
$50.00
$44.00
$34.00
$10.00
FREE
PUBLICATION NUMBER VEHICLE MODEL
Name Year Qty
Price
Each Total
Price
GRAND TOTAL HANDLING CHARGE Mich. Purchases
Add 6% Sales Tax TOTAL MATERIAL
$6.00
Monday-Friday 8:00 A.M. 6:00 P.M. EST
By completing this form you can order the materials desired. You can
pay by check or money order, or charge to your credit card. Mail to
Helm Incorporated at the address shown on the back of the order form.
Prices are subject to change without
notice and without incurring obligation.
Orders are mailed within 10 days. Please
allow adequate time for delivery.
Prices are subject to change without notice and without incurring
obligation. www. helminc. com
Page 328 of 338

µµ
µ
(
%
)
$
%
.
"
#
) This manual complements the Service Manual by
providing in-depth troubleshooting inf ormation f or each
electrical circuit in your vehicle.
This manual describes the procedures involved in the
replacement of damaged body parts. This manual covers maintenance and recommended
procedures f or repair to engine and chassis components.
It is written f or the Journeyman mechanic, but is simple
enough f or most mechanically-inclined owners to under-
stand.
Authorized Manuals
Service Manual:
Electrical T roubleshooting Manual:
Body Repair Manual:
324
NOTE: Dealers and Companies please provide dealer or company name,
and also the name of the person to whose attention the shipment should
be sent. For purchases outside U.S.A. please write to the address shown
below for a quotation.
P.O. BOX 07280·DETROIT, MICHIGAN 48207·1-800-782-4356
Customer Name Attention
Apartment Number
State & Zip Code
City
Daytime Telephone Number
Check or money order enclosed payable to Helm Inc U.S. funds only.
Do not send cash
Master
Card VISA
Check here if your billing address is different
from the shipping address shown above.
Account Number Expiration: Mo. Yr.
CUSTOMER SIGNATURE DATE
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()
These Publications cannot be returned for credit without receiving advance authorization within 14
days of delivery. On returns, a restocking fee may be applied against the original order.