Page 289 of 302

Honda dealership personnel are
trained prof essionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisf action, please discuss it with
the dealership’s management. The
Service Manager or General
Manager can help. Almost all
problems are solved in this way.
If you are dissatisf ied with the
decision made by the dealership’s
management, contact your Honda
Customer Relations Of f ice.U.S. Owners:
Canadian Owners:
In Puerto Rico and the U.S. Virgin
Islands:
When you call or write, please give
us this inf ormation:
Vehicle Identif ication Number
(see page )
Name and address of the dealer
who services your car
Date of purchase
Mileage on your car
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
car to you 286
Cust omer Relat ions Inf ormat ion
Warrant y and Cust omer Relat ions300
CUSTOMER RELATIONS
RELATIONS AVEC LA CLIENTÉLE
Honda Canada Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Tel: 1-888-9-HONDA-9
Fax: Toll-free 1-877-939-0909 Toronto (416) 287-4776 Bella International
P.O. Box 190816
San Juan, Puerto Rico 00919-0816
Tel: (787) 250-4318
American Honda Motor Co., Inc.
Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009
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Page 290 of 302

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Your new Honda is covered by these
warranties:
provides prorated
coverage f or a replacement battery
purchased f rom a Honda dealer.
a seat
belt that f ails to f unction properly is
coveredfortheusefullifeof the
vehicle.
covers all genuine
Honda replacement parts against
defects in materials and workman-
ship. all exterior body panels are
covered f or rust-through f rom the
inside f or the specif ied time period
with no mileage limit. provides
coverageforaslongasthepur-
chaser of the muf f ler owns the car.
covers your new vehicle, except f or
the battery, emissions control
systems and accessories, against
def ects in materials and
workmanship.
this warranty gives up
to 100 percent credit toward a
replacement battery. these two
warranties cover your vehicle’s emis-
sions control systems. Time, mileage,
and coverage are conditional. Please
read the warranty manual for exact
inf ormation. Honda Accessories are covered
under this warranty. Time and
mileage limits depend on the type of
accessory and other f actors. Please
read your warranty manual f or
details.Restrictions and exclusions apply to
all these warranties. Please read the
2003 Honda Warranty Inf ormation
booklet that came with your car f or
precise inf ormation on warranty
coverages. Your Honda’s original
tires are covered by their
manuf acturer. Tire warranty inf or-
mation is in a separate booklet.
Please ref er to the 2003 Warranty
Manual that came with your car.
Replacement Bat t ery L imit ed
Warranty
Seat Belt Limited Warranty
Replacement Part s L imit edWarranty
Rust Perf orat ion L imit ed Warrant y Replacement Muf f ler L if et ime
Limited Warranty
New Vehicle L imit ed Warrant y
Original Equipment Bat t ery L imit edWarranty
Emissions Cont rol Syst ems Def ect s
Warrant y and Emissions
Perf ormance Warranty Accessory Limited WarrantyU.S. Owners
Canadian Owners
Warranty Coverages
Warrant y and Cust omer Relat ions301
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Page 291 of 302
To contact NHTSA, you may either
call the Auto Saf ety Hotline toll-f ree
at 1-800-424-9393 (or 366-0123 in
Washington D.C. area) or write to:
NHTSA, U.S. Department of
Transportation, Washington,
D.C. 20590. You can also obtain
other inf ormation about motor
vehicle safety from the Hotline.
If NHTSA receives similar com-
plaints, it may open an investigation,
and if it f inds that a saf ety def ect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your dealer, or
American Honda Motor Co., Inc.
If you believe that your car has a
def ect which could cause a crash or
could cause injury or death, you
should immediately inf orm the
National Highway Traf f ic Saf ety
Administration (NHTSA) in addition
to notifying American Honda Motor
Co., Inc.
Reporting Saf ety Def ects (U.S. Vehicles)
Warrant y and Cust omer Relat ions302
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Page 292 of 302

µ
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The f ollowing publications covering the operation and
servicing of your vehicle can be obtained f rom Helm
Incorporated, either by f illing out the attached f orm or,
f or credit card holders, calling the toll-f ree phone number
on the f orm. For manuals prior to the year shown below,
contact Helm Incorporated, P.O. Box 07280, Detroit,
Michigan 48207, or call 1-800-782-4356.
Valid only f or sales within the U.S. Canadian owners should
contact their authorized Honda dealer.
Authorized Manuals
Purchasing Factory Authorized Manuals
(U.S. only)
303
ORDER TOLL FREE: 1-800-782-4356
OR
(NOTE: For Credit Card Holder Orders Only)
MINIMUM CREDIT CARD PURCHASE $10.00
Publication
Form Number 61S5A06
61S5A06EL 61S5A30
31S5P620
31S5PQ00 HON-R Form Description
2001-2003 Honda Civic 2/4 Door Service Manual
2001-2003 Honda Civic 2/4 Door
Electrical Troubleshooting Manual 2001-2003 Honda Civic 2/4 Door
Body Repair Manual
2003 Honda Civic 2 Door Owner’s Manual
2003 Honda Civic 2 Door Quick Start Guide
Order Form for Previous Years-
Indicate Year and Model Desired Price
Each
$70.00 $50.00$44.00$34.00$10.00
FREE
PUBLICATION NUMBER VEHICLE MODEL
Name Year Qty
Price
Each Total
Price
GRAND TOTAL
HANDLING CHARGE
Mich. Purchases
Add 6% Sales Tax
TOTAL MATERIAL
$6.00
Monday-Friday 8:00 A.M. 6:00 P.M. EST
By completing this form you can order the materials desired. You can
pay by check or money order, or charge to your credit card. Mail to
Helm Incorporated at the address shown on the back of the order form.
Prices are subject to change without
notice and without incurring obligation.
Orders are mailed within 10 days. Please
allow adequate time for delivery.
Prices are subject to change without notice and without incurring
obligation.
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Page 293 of 302

µµ
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( % ) $
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This manual describes the procedures involved in the
replacement of damaged body parts.
This manual covers maintenance and recommended
procedures f or repair to engine and chassis components.
It is written f or the Journeyman mechanic, but is simple
enough f or most mechanically-inclined owners to under-
stand.
This manual complements the Service Manual by
providing in-depth troubleshooting inf ormation f or each
electrical circuit in your vehicle.
Authorized Manuals
Service Manual:
Electrical T roubleshooting Manual:
Body Repair Manual:
304 NOTE: Dealers and Companies please provide dealer or company name,
and also the name of the person to whose attention the shipment should
be sent. For purchases outside U.S.A. please write to the address shown
below for a quotation.
P.O. BOX 07280·DETROIT, MICHIGAN 48207·1-800-782-4356
Customer Name Attention
Apartment Number
State & Zip Code
City
Daytime Telephone Number
Check or money order enclosed payable to Helm Inc U.S. funds only.
Do not send cash
Master
Card VISA Check here if your billing address is different
from the shipping address shown above.
Account Number Expiration: Mo. Yr.
CUSTOMER SIGNATURE DATE
Street Address No P.O. Box Number
()
These Publications cannot be returned for credit without receiving advance authorization within 14
days of delivery. On returns, a restocking fee may be applied against the original order.
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Page 294 of 302

CONT INUED
...
Accessories and Modif ications . 163
................................
Accessories . 163
.
Additional Safety Precautions . 164
............................
Modif ications . 164
ACCESSORY (Ignition Key .......................................
Position) . 83
.............
Accessory Power Socket . 104
....................
Additives, Engine Oil . 203
.............................
Airbag (SRS) . 10, 49
.....................
Air Cleaner Element . 219
..............
Air Conditioning System . 110
..............................
Maintenance . 228
.........................................
Usage . 110
.......................
Air Outlets (Vents) . 112
.......................
Air Pressure, Tires . 232
.........................
Normal Driving . 233
.......................
Alcohol in Gasoline . 292
......................................
Antif reeze . 207
Anti-lock Brakes (ABS)
....................
Indicator Light . 65, 186
...................................
Operation . 184
Anti-thef t Steering Column ..............................................
Lock . 82
..........................
Appearance Care . 249 ........................
Audio System . 118, 130
.............
Automatic Speed Control . 151
..............
Automatic Transmission . 174
..........................
Capacity, Fluid . 288
...............
Checking Fluid Level . 214
.......................................
Shif ting . 175
.
Shif t Lever Position Indicator . 174
................
Shif t Lever Positions . 175
....................
Shif t Lock Release . 178
Battery Charging System ...........................
Indicator . 64, 273
............................
Jump Starting . 267
..............................
Maintenance . 224
............................
Specif ications . 289
..............................
Bef ore Driving . 155
....................................
Belts,Seat .8,45
.........................
Beverage Holders . 102
.................................
Body Repairs . 256
Brakes
...........
Anti-lock System (ABS) . 184
.............
Break-in, New Linings . 156
....................
Bulb Replacement . 244 ...........................................
Fluid . 217
.......................................
Parking . 100
.................
System Indicator . 65, 275
........................
Wear Indicators . 183
.............................
Braking System . 183
........................
Break-in, New Car . 156
..
Brightness Control, Instruments . 74
........................
Brights, Headlights . 73
Bulb Replacement
..........................
Back-up Lights . 244
..............................
Brake Lights . 244
..............................
Ceiling Light . 247
................
Front Parking Lights . 242
........
Front Side Marker Lights . 242
.................................
Headlights . 241
.........
High-mount Brake Light . 245
.................
License Plate Lights . 245
.........
Rear Side Marker Lights . 244
............................
Specif ications . 289
...................................
Spotlights . 247
...............................
Trunk Light . 246
....................
Turn Signal Lights . 242
..............................
Bulbs, Halogen . 241
Index
A
B
I
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Page 295 of 302

Î
................
DANGER, Explanation of . ii
...................................
Dashboard . 2, 60
................
Daytime Running Lights . 74
............
Def ects, Reporting Saf ety . 302
........................
Def og and Def rost . 115
................
Def ogger, Rear Window . 78
..............
Def rosting the Windows . 115
....................................
Dimensions . 288
...............
Dimming the Headlights . 73
Dipstick
..........
Automatic Transmission . 214
..................................
Engine Oil . 160
..........................
Directional Signals . 75
........
Disc Brake Wear Indicators . 183
.....................
Disposal of Used Oil . 206
Doors
..............
Locking and Unlocking . 84
......................
Power Door Locks . 84
..........
DOT Tire Quality Grading . 290
Downshif ting, 5-speed Manual
.............................
Transmission . 172
.....................................
Drive Belts . 231
...........
Driver and Passenger Safety . 5
............................
Capacities Chart . 288
.............
Carbon Monoxide Hazard . 55
.................................
Cargo Hooks . 168
.............................
Carrying Cargo . 165
Cassette Player
............................................
Care . 148
...........................
Operation . 124, 145
..............
CAUTION, Explanation of . ii
..........................
CD Changer . 127, 141
..............................
CD Player . 127, 139
..................................
Ceiling Light . 105
........................
Certif ication Label . 286
............................................
Chains . 238
....................
Changing a Flat Tire . 259
............
Changing Engine Coolant . 209
Changing Oil
........................................
How to . 205
......................................
When to . 192
...
Charging System Indicator . 64, 273
............
Checklist, Bef ore Driving . 170
.....................................
Child Saf ety . 21
Child Seats
...........................
Lower Anchors . 42
..........
Tether Anchorage Points . 41 ....................
Cleaner Element, Air . 219
Cleaning
......................................
Exterior . 250
.......................................
Interior . 252
...................................
Seat Belts . 253
...........................................
Vinyl . 253
....................................
Windows . 254
.................
Clock, Setting the . 123, 135
...................................
Clutch Fluid . 217
........................
CO in the Exhaust . 294
......................................
Coat Hook . 105
............
Cold Weather, Starting in . 171
..............................
Compact Spare . 258
...............
Consumer Inf ormation . 300
.............
Controls, Instruments and . 59
Coolant
........................................
Adding . 207
....................................
Checking . 161
.........................
Proper Solution . 207
...................................
Replacing . 209
...................
Temperature Gauge . 71
....................
Corrosion Protection . 255
Crankcase Emissions Control
........................................
System . 294
............
Cruise Control Operation . 151
..........
Customer Relations Of f ice . 300
Index
C D
II
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Page 296 of 302

CONT INUED
...........................................
Driving . 169
....................................
Economy . 162
.........................
In Bad Weather . 187
................
In Foreign Countries . 293
............................
Fabric, Cleaning . 253
...................................
Fan, Interior . 110
Features, Comfort and
..............................
Convenience . 109
....................
Filling the Fuel Tank . 157
Filters
................................
Air Cleaner . 219
.........................
Dust and Pollen . 229
...............................................
Oil . 205 5-speed Manual Transmission
...............
Checking Fluid Level . 216
................................
Shif ting the . 172
.............
Flashers, Hazard Warning . 78
...................
Flat Tire, Changing a . 259
Fluids
..........
Automatic Transmission . 214
..........................................
Brake . 217
.........................................
Clutch . 217
..............
Manual Transmission . 216
..........................
Power Steering . 218
..................
Windshield Washer . 213
FM Stereo Radio ...................................
Reception . 137
...........................
Folding Rear Seat . 94
.....
Foreign Countries, Driving in . 293
..........................
Four-way Flashers . 78
.................................................
Fuel . 156
....................................
Economy . 162
......................
Fill Door and Cap . 157
...........................................
Gauge . 70
................
Octane Requirement . 156
...............................
Oxygenated . 292
........................
Reserve Indicator . 66
........................
Tank, Filling the . 157
..............................
Economy, Fuel . 162
............
Emergencies on the Road . 283
.............
Battery, Jump Starting . 267
...........
Brake System Indicator . 275
................
Changing a Flat Tire . 259
.....
Charging System Indicator . 273
..................
Checking the Fuses . 279
.....
Low Oil Pressure Indicator . 272
...
Malf unction Indicator Lamp . 274
...
Manually Closing Moonroof . 277
..................
Overheated Engine . 269
.........................
Emergency Brake . 100
......................
Emergency Flashers . 78
......................
Emergency Towing . 283
............
Emergency Trunk Opener . 89
.......................
Emissions Controls . 294Engine
....
Coolant Temperature Gauge . 71
.................................
Drive Belts . 231 Malf unction Indicator
................................
Lamp . 66, 274
........
Oil Pressure Indicator . 64, 272
..............
Oil, What Kind to Use . 203
...............................
Overheating . 269
............................
Specif ications . 288
.......................................
Starting . 171
......
Engine Speed Limiter . 173, 177
......................
Ethanol in Gasoline . 292
.
Evaporative Emissions Controls . 294
...............................
Exhaust Fumes . 55
Expectant Mothers, Use of Seat
........................................
Belts by . 19
..................
Exterior, Cleaning the . 250
Index
E
F
III
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