2003 FORD WINDSTAR mileage

•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
Customer Assistance
177

7. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 16 km (10 miles) or more to
relearn the idle and fuel trim strategy.
•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
If the battery has been discharged, disconnected or a new battery has
been installed, the power sliding door may need to be reset. Refer to
Power Sliding Door-Resetting the PSDin theControls and Features
chapter.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and distilled water,
which equates to a freeze point of -36°C (-34°F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014–R1060). The level of coolant
should be maintained at the“cold full”of“cold fill range”level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding engine coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50–50 mixture of coolant and water provides the following:
LEAD
RETURN
RECYCLE
Maintenance and Specifications
196

F
Floor mats ...................................57
Fluid capacities .........................220
Fuel ............................................201
calculating fuel economy .......206
cap ...........................................203
capacity ...................................220
choosing the right fuel ...........204
comparisons with EPA fuel
economy estimates .................209
detergent in fuel .....................205
filling your vehicle
with fuel ..................201, 203, 206
filter, specifications ........205, 220
fuel pump shut-off switch .....151
improving fuel economy ........206
octane rating ...................204, 224
quality ......................................204
running out of fuel .................205
safety information relating to
automotive fuels .....................201
Fuses ..................................152–153
G
Garage door opener ..............46, 58
Gas cap (see Fuel cap) ............203
Gas mileage
(see Fuel economy) .................206
Gauges .........................................13
GAWR (Gross Axle Weight
Rating) .......................................144
calculating ...............................145
definition .................................144
driving with a heavy load ......144
location ....................................144
GVWR (Gross Vehicle Weight
Rating) .......................................144
calculating .......................144–145definition .................................144
driving with a heavy load ......144
location ....................................144
H
Head restraints .....................87, 90
Headlamps ...................................35
aiming ........................................37
autolamp system .......................35
bulb specifications ....................40
daytime running lights .............35
flash to pass ..............................36
high beam .................................36
replacing bulbs .........................40
turning on and off ....................35
Heating
heating and air
conditioning system .....30–31, 33
HomeLink universal
transceiver (see Garage
door opener) .........................58, 61
Hood ..........................................189
I
Ignition ...............................131, 224
Infant seats
(see Safety seats) .....................121
Inspection/maintenance (I/M)
testing ........................................210
Instrument panel
cleaning ...................................185
cluster ........................................10
lighting up panel and
interior .......................................36
J
Jump-starting your vehicle ......167
Index
232