2002 FORD EXPLORER SPORT TRAC jump start

Seating and Safety Restraints 68
Seating 68
Safety restraints 73
Air bags 83
Child restraints 87
Driving 99
Starting 99
Brakes 103
Transmission operation 106
Roadside Emergencies 125
Getting roadside assistance 125
Fuses and relays 127
Changing tires 135
Jump starting 141
Wrecker towing 143
Customer Assistance 144
The dispute settlement board 147
Utilizing the mediation/arbitration 150
Getting assistance outside the U.S. and Canada 150
Ordering additional owner’s literature 151
Reporting safety defects (U.S. only) 152
Cleaning 153
Table of Contents
2

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60 000
km (36 000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80 000 km (50 000 miles) on Lincoln
vehicles*.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery*
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 25 kms (15.5 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
* Canadian customers refer to your Owner Information Guide for exact
fuel amounts.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
Roadside Emergencies
125

8. Remove the jack and fully tighten
the lug nuts in the order shown.
9. Stow the flat tire. Refer to
Stowing the spare tire.
10. Stow the jack and lug nut
wrench. Make sure the jack is
fastened so it does not rattle when
you drive.
11. Unblock the wheels.
JUMP STARTING
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Note:Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which, if you come in contact
with, burns skin, eyes and clothing.
Only connect batteries with the
same nominal voltage (12 volts).
Use jump leads with insulated
clamps and sufficient cross section.
Do not disconnect the battery from
the vehicle’s electrical system.
Suitable jump leads for this purpose
can be obtained from your dealer.
Note:(+) terminal is larger than
the (-) terminal.
1
4 3
2 5
Roadside Emergencies
141

Preparing to jump start your vehicle:
•Position the vehicles so they do not touch.
•Turn off all electrical equipment.
•Keep jumper cables away from moving parts (fan blades and belts).
1. Connect the positive (+) jumper
cable terminals from the dead
battery to the booster battery.
2. Connect the negative (-) jumper
cable terminal to the booster
battery.
3. Connect the jumper cable
terminal to a metal engine part (Do
not connect to the fuel rail).
Do not connect the end of
the second cable to the
negative (-) battery terminal of
the battery to be jumped. A spark
may cause an explosion of the
gases that surround the battery.
•Start the engine of the vehicle with the booster battery and run the
engine at medium speed.
•Start the engine of the vehicle with the dead battery.
•Turn the heater blower to HIGH.
Remove the jumper cables in the reverse order 3, 2, 1. Determine why
the battery went dead and correct the problem.
Roadside Emergencies
142