2002 CHEVROLET SILVERADO tow

6-73
Cleaning Aluminum or
Chrome
-Plated Wheels (If Equipped)
Keep your wheels clean using a soft clean cloth with
mild soap and water. Rinse with clean water. After
rinsing thoroughly, dry with a soft clean towel. A wax
may then be applied.
The surface of these wheels is similar to the painted
surface of your vehicle. Don't use strong soaps,
chemicals, abrasive polishes, abrasive cleaners, cleaners
with acid or abrasive cleaning brushes on them because
you could damage the surface. Do not use chrome polish
on aluminum wheels.
Use chrome polish only on chrome
-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Don't take your vehicle through an automatic car wash
that has silicon carbide tire cleaning brushes. These
brushes can also damage the surface of these wheels.
Cleaning Tires
To clean your tires, use a stiff brush with a tire cleaner.
NOTICE:
When applying a tire dressing always take care to
wipe off any overspray or splash from all painted
surfaces on the body or wheels of the vehicle.
Petroleum
-based products may damage the paint
finish and tires.
Sheet Metal Damage
If your vehicle is damaged and requires sheet metal
repair or replacement, make sure the body repair shop
applies anti
-corrosion material to the parts repaired or
replaced to restore corrosion protection.
Original manufacturer replacement parts will provide
the corrosion protection while maintaining the warranty.

Scheduled Maintenance
7-10
25,000 Miles (41 500 km)

Allison Transmission Only: Change automatic transmission fluid and filters if
the vehicle is mainly driven under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly
reaches 90F (32C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these conditions, change the fluid
and filter every 50,000 miles (83 000 km).
30,000 Miles (50 000 km)
If Equipped: Replace passenger compartment air filter. If you drive regularly
under dusty conditions, the filter may require replacement more often.
Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking.
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
Replace fuel filter.
An Emission Control Service. (See footnote
.)
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-12
50,000 Miles (83 000 km)

Change automatic transmission fluid and filter if the vehicle's GVWR is over
8600 lbs., if the vehicle has an Allison transmission or if the vehicle is mainly
driven under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly
reaches 90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
Except Allison Transmission: If you do not use your vehicle under any of these
conditions, change the fluid and filter at 100,000 miles (166 000 km).
Automatic Transfer Case Only: Change transfer case fluid.
52,500 Miles (87 500 km)
Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking.
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-14
75,000 Miles (125 000 km)

If Equipped: Replace passenger compartment air filter. If you drive regularly
under dusty conditions, the filter may require replacement more often.

Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking.

Allison Transmission Only: Change automatic transmission fluid and filter if
the vehicle is mainly driven under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly
reaches 90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these conditions, change the fluid
and filter every 50,000 miles (83 000 km).
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.) ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-16
100,000 Miles (166 000 km)

Inspect spark plug wires.
An Emission Control Service.

Replace spark plugs.
An Emission Control Service.

Change automatic transmission fluid and filter if the vehicle's GVWR is over
8600 lbs., if the vehicle has an Allison transmission or if the vehicle is mainly
driven under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly
reaches 90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you haven't used your vehicle under severe service conditions listed
previously and, therefore, haven't changed your automatic transmission fluid,
change both the fluid and filter.
Automatic Transfer Case Only: Change transfer case fluid.
Except 8.1L V8 Engine: Inspect Positive Crankcase Ventilation (PCV) valve.
An Emission Control Service. ACTUAL
SERVICED BY:MILEAGE
DATE

8-5 Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52 - 53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1
-800-GM-DRIVE (463-7483) for details.
When calling from outside Canada, please dial
1
-905-644-3063. All TTY users call 1-800-263-3830.

8-6
Chevrolet Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Center. As the owner of a 2002 Chevrolet, membership
in Roadside Assistance is free.Roadside Assistance is available 24 hours a day,
365 days a year, by calling 1
-800-CHEV-USA
(243
-8872). This toll-free number will provide you
over
-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to
a nationwide network of dealer recommended service
providers. Roadside membership is free; however some
services may incur costs.
Roadside offers two levels of service to the customer,
Basic Care and Courtesy Care:
Roadside Basic Care provides:

Toll
-free number, 1-800-CHEV-USA (243-8872),
text telephone (TTY) users, call 1
-888-889-2438

Free towing for warranty repairs

Basic over
-the-phone technical advice

Available dealer services at reasonable costs
(i.e., wrecker services, locksmith/key service,
glass repair, etc.)

8-7
Roadside Courtesy Care provides:

Roadside Basic Care services (as outlined previously)
Plus:

FREE Non
-Warranty Towing (to the closest dealer
from a legal roadway)

FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)

FREE Flat Tire Service (spare installed on the road)

FREE Jump Start (at home or on the road)

FREE Fuel Delivery ($5 of fuel delivered on the road)
Chevrolet offers Courtesy Transportation for customers
needing warranty service. Courtesy Transportation will
be offered in conjunction with the coverage provided by
the Bumper
-to-Bumper New Vehicle Limited Warranty
to eligible purchasers of 2002 Chevrolet passenger cars
and light duty trucks. (Please see your selling dealer
for details.)Courtesy Care is available to retail and retail lease
customers operating 2002 and newer Chevrolet vehicles
for a period of 3 years/36,000 miles (60 000 km),
whichever occurs first. All Courtesy Care services
must be pre
-arranged by Chevrolet Roadside or dealer
service management.
Basic Care and Courtesy Care are not part of or
included in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue Basic Care and Courtesy Care
at any time.
The Roadside Assistance Center uses companies
that will provide you with quality and priority service.
When roadside services are required, our advisors will
explain any payment obligations that may be incurred
for utilizing outside services.