2002 CADILLAC SEVILLE instrument panel

6-6
Filling Your Tank
CAUTION:
Gasoline vapor is highly flammable. It burns
violently, and that can cause very bad injuries.
Don't smoke if you're near gasoline or refueling
your vehicle. Keep sparks, flames and smoking
materials away from gasoline.
The fuel cap is located behind a hinged door on the
driver's side of your vehicle.
The fuel door release button
is located on the left side of
the instrument panel below
the exterior lamp control.

6-10 Hood Release
To lift the hood, use the following steps:
1. Pull the lever inside the
vehicle to open the
hood. It is located on the
lower left side of the
instrument panel.
2. Then go to the front of the vehicle and find the
secondary hood release which is located below the
front grille.
3. Move the release lever to the left as you raise
the hood.

6-62
Here are some cleaning tips:

Always read the instructions on the cleaner label.

Clean up stains as soon as you can
-- before they set.

Carefully scrape off any excess stain.

Use a clean cloth or sponge, and change to a
clean area often. A soft brush may be used if
stains are stubborn.

If a ring forms on fabric after spot cleaning, clean the
entire area immediately or it will set.
Cleaning Vinyl
Use warm water and a clean cloth.

Rub with a clean, damp cloth to remove dirt.
You may have to do it more than once.

Things like tar, asphalt and shoe polish will stain
if you don't get them off quickly. Use a clean cloth
and a vinyl/leather cleaner. See your dealer for
this product.
Cleaning Leather
Use a soft cloth with lukewarm water and a mild soap or
saddle soap and wipe dry with a soft cloth. Then, let the
leather dry naturally. Do not use heat to dry.

For stubborn stains, use a leather cleaner. See your
dealer for this product.

Never use oils, varnishes, solvent
-based or abrasive
cleaners, furniture polish or shoe polish on leather.

Soiled or stained leather should be cleaned
immediately. If dirt is allowed to work into the
finish, it can harm the leather.
Cleaning the Top of the Instrument Panel
Use only mild soap and water to clean the top surfaces
of the instrument panel. Sprays containing silicones or
waxes may cause annoying reflections in the windshield
and even make it difficult to see through the windshield
under certain conditions.
Cleaning Interior Plastic Components
Use only a mild soap and water solution on a soft
cloth or sponge. Commercial cleaners may affect the
surface finish.

6-69
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on
a plate in the front corner of the instrument panel, on the
driver's side. You can see it if you look through the
windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The 8th character in your VIN is the engine code. This
code will help you identify your engine, specifications
and replacement parts.
Service Parts Identification Label
You'll find this label on the rear wall of the trunk on the
passenger's side of the vehicle. It's very helpful if you
ever need to order parts. On this label is:

your VIN,

the model designation,

paint information and

a list of all production options and
special equipment.
Be sure that this label is not removed from the vehicle.

6-72
Minifuses Usage
1 ALDL
2 Accessory
3 Windshield Wipers
4 Not Used
5 Headlamp Low Beam Left Minifuses Usage
6 Headlamp Low Beam Right
7 Instrument Panel
8 Powertrain Control
Module Battery
9 Headlamp High Beam Right
10 Headlamp High Beam Left
11 Ignition 1
12 Fog Lamps
13 Transmission
14 Cruise Control
15 Coil MDL
16 Injector Bank #2
17 Not Used
18 Not Used
19 Powertrain Control
Module Ignition
20 Oxygen Sensor

8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO -- If after contacting a member of dealership
management, it appears your concern cannot be resolved
by the dealership without further help, contact the Cadillac
Customer Assistance Center, 24 hours a day, by calling
1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage