2001 MAZDA MODEL TRIBUTE 4WD Owners Manual

Customer Assistance (Except Puerto Rico)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Mazda Dealer
personnel, we recommend that you take the following steps:
STEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
dealership or the OWNER.
STEP 2: Call the Mazda National Customer Assistance Center #800
If for any reason you feel the need for further assistance after contacting
your dealership management, call Mazda North American Operations'
Customer Assistance Center toll-free at:1 (800) 222±5500
In order to serve you efficiently and effectively, please help us by
providing the following information: 1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance, which corresponds with your state:
REGIONAL OFFICE
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618±2922
P.O. Box 19734
Irvine, CA 92623±9734
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
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If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all
Authorized Mazda Dealers have the knowledge and the tools to keep
your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Mazda Dealer
personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please
contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance, which corresponds with your state:
REGIONAL OFFICE
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618±2922
P.O. Box 19734
Irvine, CA 92623±9734
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This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
Mazda Importers/Distributors
U.S.A (Importer/Distributor)
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618±2922
P.O. Box 19734
Irvine, CA 92623±9734
TEL: 1 (800) 222±5500 (in U.S.A.)
(949) 727±1990 (outside U.S.A.)
(Distributor in each area)
CANADA
Mazda Canada Inc.
305 Milner Avenue, Suite 400
Scarborough, Ontario M1B 3V4 Canada
TEL: 1 (800) 263±4680 (in Canada)
(416) 609±9909 (outside Canada)
PUERTO RICO
Plaza Motors Corp. (Mazda de Puerto Rico)
P.O Box 362722, San Juan, Puerto Rico 00936±2722
TEL: (787) 788±9300
GUAM
Triple J. Motors
P.O. Box 6066 Tamuning, Guam
TEL: (671) 649±6555
SAIPAN
Pacific International Marianas, Inc.
(d.b.a. Midway Motors)
P.O. Box 887 Saipan, MP 96950
TEL: (670) 234±7524
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AMERICAN SAMOA
Polynesia Motors, Inc.
P.O. Box 1120, Pago Pago, American Samoa 96799
TEL: (684) 699±9347
WARRANTIES FOR YOUR MAZDA
²New Vehicle Limited Warranty
² Safety Restraint System Limited Warranty
² Anti-perforation Limited Warranty
² Federal Emission Control Warranty
± Emission Defect Warranty
± Emission Performance Warranty
² California Emission Control Warranty (if applicable)
² Replacement Parts and Accessories Limited Warranty
² Tire Warranty
NOTE:Detailed warranty information is provided with your Mazda.
OUTSIDE THE UNITED STATES AND CANADA
Government regulations in the United States require that automobiles
meet specific emission regulations and safety standards. Therefore,
vehicles built for use in the United States, its territories, and Canada may
differ from those sold in other countries.
The differences may make it difficult or even impossible for your vehicle
to receive satisfactory servicing in other countries. We strongly
recommend that you NOT take your Mazda outside these areas.
You may have these problems if you do:
² Recommended fuel may be unavailable. Any kind of leaded fuel or
low-octane fuel will affect vehicle performance and damage the
emission controls and engine.
² Proper repair facilities, tools, testing equipment, and replacement
parts may not be available.
The manufacturer's warranty applies only to Mazda vehicles registered
and normally operated in the United States, its territories, and Canada.
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Add-On Non-Genuine Parts and Accessories
Non-genuine parts and accessories for Mazda vehicles can be found in
stores. These may fit your vehicle, but they are not approved by the
manufacturer for use with Mazda vehicles. When you install non-genuine
parts or accessories, they could affect your vehicle's performance or
safety system; the manufacturer's warranty doesn't cover this. Before you
install any non-genuine parts or accessories, consult an Authorized
Mazda Dealer.WARNING: Installation of Non-Genuine Parts or Accessories:
Installation of non-genuine parts or accessories could be
dangerous. Improperly designed parts or accessories could
seriously affect your vehicle's performance or safety system.
This could cause you to have an accident or increase your
chances of injuries in an accident. Always consult an Authorized
Mazda Dealer before you install non-genuine parts or
accessories.
WARNING: Add-On Electrical and Electronic Equipment:
Incorrectly choosing or installing improper add-on equipment or
choosing an improper installer could be dangerous. Essential
systems could be damaged, causing engine stalling, air-bag
(SRS) activation, ABS inactivation, or a fire in the vehicle. Be
very careful in choosing and installing add-on electrical
equipments, such as mobile telephones, two-way radios, stereo
systems, and car alarm systems.
Mazda assumes no responsibility for death, injury, or expenses that may
result from the installation of add-on non-genuine parts or accessories.
Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to notifying
Mazda Motor Corporation (Your Mazda Importer/Distributor).
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However NHTSA cannot become involved in
individual problems between you, your dealer, or Mazda Motor
Corporation (Your Mazda Importer/Distributor).
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To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1 (800) 424±9393 (or 366±0123 in Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation. Washington, D.C. 20590. You
can also obtain other information about motor vehicle safety from the
Hotline.
(Note)
If you live in the U.S.A., all correspondence to Mazda Motor Corporation
should be forwarded to:
Mazda North American Operations
7755, Irvine Center Drive
Irvine, California 92618±2922
P.O. Box 19734
Irvine, CA 92623±9734
Customer Assistance Center
or toll free at 1 (800) 222±5500
If you live outside of the U.S.A., please contact the nearest Mazda
Distributor. ( See theMazda Importers/Distributors section of this
manual).
Service Publications
Factory-authorized Mazda service publication are available for owners
who wish to do some of their own maintenance and repair.
When requesting any of our publications through an Authorized Mazda
Dealer, refer to the chart below.
If they don't have what you need in stock, they can order it for you.
PUBLICATION ORDER NUMBER PUBLICATION DESCRIPTION
9999 95 062B 01 2001 WORKSHOP MANUAL
9999 95 038G 01 2001 WIRING DIAGRAM 9999 95 014C 01 2001 OWNER'S MANUAL
WORKSHOP MANUAL:
Covers recommended maintenance and repair procedures of the drive
train, body and chassis.
WIRING DIAGRAM:
Provides electrical schematics as well as component location for the
entire electrical system.
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OWNER'S MANUAL:
This booklet contains information regarding the proper care and
operation of your vehicle. This is not a technician's manual.
Please note that your Authorized Mazda Dealership has trained
personnel and special service tools to correctly and safely
maintain Mazda vehicles.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle's applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 29 000 km (18 000 miles), whichever occurs
first:1. Two or more repair attempts are made on the same nonconformity likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or
safety of the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has a defect that could cause a crash, or
could cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to notifying
Mazda Corporation.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or Mazda Corporation.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1±800±424±9393 (202±366±0123 in the Washington D.C. area) or write
to:
NHTSA
U.S. Department of Transportation
400 Seventh Street
Washington D.C. 20590
You can also obtain other information about motor vehicle safety from
the Hotline.
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