PrecautionNBEL0177CAUTION:
IUse CONSULT-II to set the system ªDemonstration modeº if INFINITI Communicator needs to be
activated during service procedures. (For details of the demonstration mode, refer to EL-379.)
IMake sure to turn the demonstration mode OFF before returning the vehicle to the owner.
IIn the demonstration mode, no service from the Communicator Response Center is available.
Therefore, even if the customer encounters an emergency, no service will be dispatched.
IIf the theft warning system is activated for more than 7 seconds, INFINITI Communicator will dial
to the Communicator Response Center automatically. The operator will contact the customer to
confirm whether the vehicle has been stolen or not.
IWhen ªMaydayº emergency dialing is activated (if the system is not in the demonstration mode),
the Communicator Response Center operator will come online. If there is no emergency, the
operator will ask the occupant for the user password (option). Failure to provide the correct pass-
word results in a police response.
IIVCS unit memory includes VIN (Vehicle Identification Number) and other such vehicle specific
data. Therefore, the IVCS unit cannot be transferred to another vehicle. When the IVCS unit is
replaced, the new unit must be set up and programmed. The INFINITI Communicator system auto-
matically contacts the Communicator Response Center the first time the vehicle is started after a
phone number has been changed or a module (IVCS unit) is replaced. The VIN will be written in
the memory of the new unit by transmitting data from the Communicator Response Center. For
details, refer to ªSystem Settingº, EL-381.
IBefore servicing the vehicle, confirm that the VIN memorized by the IVCS unit is the same as the
VIN on the vehicle's identification plate.
Communicator Response Center Telephone
Number for Technicians
NBEL0178The Communicator Response Center telephone number for technicians is1-888-427-4812.
Whenever an INFINITI dealer technician dials the above number, the following information will be required by
the Communicator Response Center operator.
ICustomer name
IUnit ID number of old IVCS unit (For details, refer to EL-367.)
IUnit ID number of new IVCS unit
IVIN
IDealer name and code (For security purposes)
IDealer contact person (technician)
IDealer phone and fax numbers
INFINITI COMMUNICATOR (IVCS)
Precaution
EL-348
SYSTEM LIMITATIONSNBEL0180S03Service AreaNBEL0180S0301Depending on the cellular provider chosen, service is provided in
the 48 contiguous states. Service is not available in Alaska, Hawaii,
Canada, or Mexico. The Communicator Response Center will not
be able to locate the customer's vehicle outside of the continental
United States.
Inoperative if Cellular Phone is Inactive or InoperativeNBEL0180S0302INFINITI Communicator will be inoperative if the customer does not
have an active account with cellular provider, since INFINITI Com-
municator relies on the cellular network. When the INFINITI Com-
municator system is outside of cellular service, the ªNO SERVICEº
indicator will illuminate. If you try to activate INFINITI
Communicator, the REQUEST will be cancelled. Cellular phone
transmission may become temporarily disabled, or interrupted by
environmental factors like tunnels, bridges, or tall buildings. In such
cases, INFINITI Communicator will re-dial up to four times. After
several failed attempts, the system will quit dialing and return to
normal mode.
Inoperative if The System is in The Demonstraiton
Mode
NBEL0180S0303The INFINITI Communicator system remains in the demonstration
mode until the setup procedures are completed. If the system is
activated in this mode, the Communicator Response Center will
recognize this operation as a demonstration and will not provide
any service. The system can be changed to the demonstration
mode by using CONSULT-II to check the system operation. Do not
forget to turn off the demonstration mode after confirmation.
BatteryNBEL0180S0304Since INFINITI Communicator is powered by the vehicle's battery,
if the battery is removed, damaged or discharged, the system will
not work.
Inopertive if Cellular System is BusyNBEL0180S0305When INFINITI Communicator tries to contact the Communicator
Response Center, but the cellular network is busy, the system
attempts to re-dial for up to two hours. This time varies greatly
depending on the cellular network and cellular signal strength. The
system resets to ready when the system completes the re-dialing
attempts.
RoamingNBEL0180S0306If the customer's cellular provider does not have a roaming agree-
ment with the provider where the vehicle locates, it may not be
possible to use the lines of a different cellular provider. Therefore,
it is impossible that INFINITI Communicator will contact the Com-
municator Response Center.
Special Cellular FeaturesNBEL0180S0307Some cellular carriers offer custom phone numbers that are
assigned a Personal Identification Number (PIN). The cellular
phone user is required to enter the PIN anytime a phone call is
made. The INFINITI Communicator system is not compatible with
the PIN feature. A PIN requirement on the cellular phone will cause
the INFINITI Communicator system to be inoperative.
Other special features such as call waiting, voice mail, call
forwarding, etc. can interfere with INFINITI Communicator system
operation.
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INFINITI COMMUNICATOR (IVCS)
System Description (Cont'd)
EL-351
IThe vehicle location data is calculated using GPS.
IThe vehicle ignition switch must be turned to the ON position
to obtain the vehicle location. (This is because the system is
in the sleep mode when the ignition switch is OFF.)
IOnce this function starts up, regardless of the ignition switch
position, the system keeps transmitting the vehicle location
until the cancel signal is transmitted from the Communicator
Response Center.
IWhile this function is operating, the operator can covertly moni-
tor what is happening inside the vehicle through the hands-free
microphone.
Alarm NotificationNBEL0180S0405IWhen theft warning system sounds an alarm for more than 7
seconds because of improper access, the alarm signal is
transmitted from the smart entrance control unit to the IVCS
unit, and the system executes automatic dialing to the Com-
municator Response Center.
If the alarm is reset before 7 seconds has elapsed, the
INFINITI Communicator will not place a call to the Communi-
cator Response Center.
IThis function operates regardless of ignition switch position.
IWhile this function is operating, the operator can covertly moni-
tor what is happening inside the vehicle through the hands-free
microphone.
Remote Door UnlockNBEL0180S0406IWhen the door is locked with the key inside the vehicle, the
door can be unlocked by contacting the Communicator
Response Center. (Proof that the person calling is the owner
must be received by the Communicator Response Center.)
IWhen the ignition key is in the ªOFFº position, the system is in
the sleep mode. Therefore, back door outside handle must be
pulled to wake up the system.
ITo perform remote door unlock, call the Communicator
Response Center and follow the operator's instructions.
NOTE:
IWhen the system contacts the Communicator Response
Center, data including the vehicle location is transmitted
to the Communicator Response Center.
ICommunication with the Communicator Response Center
is not completed until the completion signal is transmitted
from the Communicator Response Center. (Any calls to
the Communicator Response Center can only be termi-
nated by Communicator Response Center.)
IFunctions other than alarm notification and remote door
unlock operate while the ignition switch is ON and only for
three minutes after the switch is turned OFF.
IOnce a call to the Communicator Response Center is
made, the communication continues regardless of the
ignition key switch position.
IAll the voice communication with the Communicator
Response Center is made through the hands-free tele-
phone.
IWhen the INFINITI Communicator system is activated, the
handset does not function.
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INFINITI COMMUNICATOR (IVCS)
System Description (Cont'd)
EL-353
DATA TRANSMITTINGNBEL0180S05When contact to the Communicator Response Center is made,
vehicle sends electrical data including type of activation (i.e., emer-
gency call or alarm notification), vehicle location, time, etc.
SLEEP/WAKE UP CONTROLNBEL0180S063 minutes after the ignition switch is turned OFF, the system goes
into the SLEEP MODE to save battery power supply. Communica-
tion with Communicator Response Center is not available in the
SLEEP MODE.
To wake up the system, perform either of the following operations.
ITurn Ignition switch ON.
IPull back door outside handle for more than 10 seconds.
(Operation for door unlock function)
SEL532V
INDICATOR LAMPS OPERATIONNBEL0180S07The system status is displayed as below by the indicator lamps.
Indicator Condition Description
MAYDAYBlinks.System is trying to acquire an available cellu-
lar channel by ªMaydayº switch operation.
Lights up.
(See NOTE.)System is connected to a cellular channel and
is communicating information to the Commu-
nicator Response Center.
INFORMA-
TIONBlinks.System is trying to acquire an available cellu-
lar channel by ªInformationº switch operation.
Lights up.
(See NOTE.)System is connected to a cellular channel and
is communicating information to the Commu-
nicator Response Center.
REDIALLights up. Re-dialing
Blinks. Waiting for re-dial
NO SERVICE Lights up.Out of CELLULAR PHONE service area or
signal is too weak.
NOTE:
IWhen connection to Communicator Response Center by
re-dial ends in failure, all the indicators are turned off.
IAll indicators illuminate for up to 30 seconds or more
when ignition switch is turned from OFF to ON and the
system performs a self check.
IIf both of MAYDAY and INFORMATION indicators do not
turn off 30 seconds or more after the ignition switch is
turned to ON, the system is malfunctioning.
AUTOMATIC RE-DIAL/AUTO RESET TO READYNBEL0180S08IWhen INFINITI Communicator tries to contact the Communi-
cator Response Center, but the cellular network is busy, the
system attempts to dial for up to 2 hours. This time varies
INFINITI COMMUNICATOR (IVCS)
System Description (Cont'd)
EL-354
SEL442W
IIf trouble codes are displayed with ªTIME = 0º, repair/replace
the system according to ªSYMPTOM CHART 1 (SELF-DIAG-
NOSIS ITEM)º, EL-369.
IIn this case, both ªMAYDAYº and ªINFORMATIONº indicator
lamps illuminate for more than 30 seconds while the ignition
switch is in the ON position.
NOTE:
The time data in CONSULT-II ªSELF-DIAG RESULTSº mode
displays the number of ignition switch cycles without the
same malfunctioning occurring.
SEL443W
IIf trouble codes are displayed with ªTIME=1orgreaterº, it
means that the trouble code is historical data. So no further
diagnosis is required.
NOTE:
If trouble codes are displayed with ªTIME=1orgreaterº even
though the INFINITI Communicator has never been serviced.
Intermittent incidents may occur. Check the system, refer to
ªTrouble Diagnoses for Intermittent Incidentº, EL-377.
IIf the system does not detect any trouble, the IVCS indicators
will turn off after bulb check (self-diagnosis) is completed while
the ignition switch is in the ON position.
NOTE:
IThe trouble codes cannot be erased by CONSULT-II.
IAfter 50 ignition cycles, the trouble codes are no longer
displayed in the CONSULT-II ªSELF-DIAG RESULTSº
mode.
IThe IVCS unit does not count the ignition switch cycles
unless the ignition switch is OFF for more than 3 minutes
between each ignition switch cycle.
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INFINITI COMMUNICATOR (IVCS)
CONSULT-II (Cont'd)
EL-365
Self-diagnosis ModeNBEL0231APPLICATION ITEMSNBEL0231S01
Mode DescriptionReference
page
Self DiagnosisSelf-diagnosis for display & NAVI control unit, CD-ROM
and GPS antenna connection.EL-398
Confirmation/
adjustmentDisplay Diagnosis Color and gray gradation of display can be checked in
this mode.EL-406
Diagnostic Signals from the Car Several input signals to display & NAVI control unit, can
be monitored in this mode.EL-404
NavigationCheck the map CD-
ROM versionThe version (parts number) of inserted CD-ROM can be
checked in this mode.EL-405
Error history Diagnosis results previously stored in the memory
(before turning ignition switch ON) are displayed in this
mode. Time and location when/where the errors
occurred are also displayed.EL-400
Longitude & Latitude Display the map. Use the joystick to adjust position. Lon-
gitude and latitude will be displayed.EL-407
Adjust the angle Turning angle of the vehicle on the display can be
adjusted in this mode.EL-408
Speed CalibrationUnder ordinary conditions, the navigation system dis-
tance measuring function will automatically compensate
for minute decreases in wheel and tire diameter caused
by tire wear or low pressure. Speed calibration immedi-
ately restores system accuracy in cases such as when
distance calibration is needed because of the use of tire
chains in inclement weather.EL-409
Initialize Location This mode is for initializing the current location. Use
when the vehicle is transported a long distance on a
trailer, etc.EL-433
SEL583X
HOW TO PERFORM SELF-DIAGNOSIS MODENBEL0231S021. Start the engine.
2. Push both of ªMAPº and ªD/Nº switches at the same time for
more than 5 seconds.
SEL584X
3. Touch ªSelf Diagnosisº or ªConfirmation/ adjustmentº.
IFor further procedure, refer to the following pages which
describe each application item of the self-diagnosis mode.
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NAVIGATION SYSTEM
Self-diagnosis Mode
EL-397
SEL584X
ªSelf DiagnosisºNBEL0231S02011. Start the engine.
2. Push both ªMAPº and ªD/Nº switches at the same time for more
than 5 seconds.
3. Touch ªSelf Diagnosisº.
SEL585X
4. Self-diagnosis will be performed.
SEL586X
5. Diagnosis results will be displayed. Diagnosis results are indi-
cated by display color. For details refer to ªSELF-DIAGNOSIS
RESULTSº.
SEL587X
To obtain detailed diagnosis results on the screen, touch ªNaviga-
tionº or ªGPS Antennaº.
NAVIGATION SYSTEM
Self-diagnosis Mode (Cont'd)
EL-398
Confirmation/Adjustment Mode=NBEL0232ªERROR HISTORYº MODENBEL0232S01DescriptionNBEL0232S0101In this mode, historical errors of the system are displayed with the
following data.
IHow many times the error was detected
IThe last time data when the error was detected
IThe last place where the error was detected
NOTE:
IThe number of errors can be counted up to 50 times. More
than 51 times will be indicated as 50 times.
IMalfunction of the GPS board (inside the display & NAVI
control unit) will result in the display of incorrect time
data.
IWhen an error occurs, an incorrect position marker
appears on the display. The accuracy of the display data
(position marker) will be affected.
SEL584X
How to PerformNBEL0232S01021. Start the engine.
2. Push both ªMAPº and ªD/Nº switch at the same time for more
than 5 seconds.
3. Touch ªConfirmation/ adjustmentº.
SEL588X
4. Touch ªNavigationº.
SEL589X
5. Touch ªError historyº.
NAVIGATION SYSTEM
Confirmation/Adjustment Mode
EL-400