2001 FORD WINDSTAR towing

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle up to 56.3 kms (35 miles) from the
point of pickup (this can include to the nearest Ford dealership, or
your selling dealer if within the specified distance.) One tow per
disablement. Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1±800±241±3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1±800±241±3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
185

Stowing the spare or flat tire
1. Lay the tire on the ground with the interior side facing up.
2. Install the retainer through the
wheel center and slide the wheel
under the vehicle.
3. Turn the lug nut wrench
clockwise until the tire is raised to
its original position underneath the
vehicle. The hex nut ratchets when
the tire is raised to the stowed
position. It will not allow you to
overtighten.
4. Check seating position of tire for
looseness against the underbody
supports and retighten if necessary.
Ensure the position of the
tire is not too far forward to
avoid contact with the axle.
Tire change procedure
When one of the front wheels is off the ground, the transaxle
alone will not prevent the vehicle from moving or slipping off the
jack, even if the vehicle is in P (Park).
To prevent the vehicle from moving when you change a tire, be
sure the parking brake is set, then block (in both directions) the
wheel that is diagonally opposite (other side and end of the vehicle) to
the tire being changed.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
Roadside emergencies
199

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed by wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift, the front
wheels (drive wheels) must be placed on a dolly to prevent damage to
the transaxle.
If your vehicle must be towed with the drive wheels on the ground:
²Place the transaxle in N (Neutral).
²DO NOT exceed the distance of 80 km (50 miles).
²DO NOT exceed the speed of 56 km/h (35 mph).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside emergencies
207

initial adjustment is completed after driving over 65 km/h (40 mph) for
15 to 20 minutes.
This system may not function properly under the following conditions:
²Uneven tread wear.
²Driving on loose or low traction surfaces such as gravel, snow or slush.
²Using tire chains
²Initial tire pressures out of specified range.
²Two or more under inflated tires.
²Sudden loss of tire pressure.
²Vehicle speeds less than 30 km/h (20 mph), greater than 120 km/h (70
mph) or driving duration less than 10 miles.
²Transporting a heavy load or towing a trailer.
The low tire warning feature can be turned off by your dealer.
Checking the tire pressure
²Use an accurate tire pressure gauge.
²Check the tire pressure when tires are cold, after the vehicle has been
parked for at least one hour or has been driven less than 5 km (3
miles).
²Adjust tire pressure to recommended specifications found on the
Certification Label.
Improperly inflated tires can affect vehicle handling and can fail
suddenly, possibly resulting in loss of vehicle control.
Tire rotation
Because your vehicle's tires perform different jobs, they often wear
differently. To make sure your tires wear evenly and last longer, rotate
them as indicated in the scheduled maintenance guide. If you notice that
the tires wear unevenly, have them checked.
Maintenance and care
233

²Use recommended engine oil. Refer toLubricant Specifications.
²Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
²Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
²Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
²Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
²Using fuel blended with alcohol may lower fuel economy.
²Fuel economy may decrease with lower temperatures during the first
12±16 km (8±10 miles) of driving.
²Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
²Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
²Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
dealer if the window sticker is not supplied with your vehicle. The EPA
window sticker should be your guide for the fuel economy comparisons
with other vehicles.
It is important to note the box in the lower left corner of the window
sticker. These numbers represent the Range of L/100 km (MPG)
expected on the vehicle under optimum conditions. Your fuel economy
may vary depending upon the method of operation and conditions.
EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
Maintenance and care
243

IDENTIFYING YOUR VEHICLE
Certification label
The National Highway Traffic Safety
Administration Regulations require
that a Certification Label be affixed
to a vehicle and prescribe where the
Certification Label may be located.
The Certification Label is located on
the front door latch pillar on the
driver's side.
1
4
MFD. BY FORD MOTOR CO. IN U.S.A.
EXT PNT: XXXXXX XXXXXX RC: XX DSO: XXXX F0000
BAR INT TR TP/PS R AXLE TR SPR T0000
X XX XXX X XX X XXXX
UTC
ÑFOHT-15294A10-GA
MAXIMUM LOAD=OCCUPANTS + LUGGAGE=XXXKG/XXXXLB
OCCUPANTS: X TOTAL X FR X 2ND X RR OCCUPANTS LUGGAGE
XX XXXKG/XXXXLB
TIRE: XXXX/XXXXX XXX X XXXKG/XXXXLB
PRESSURE (FR) XXX kPa/33 PSI COLD
PRESSURE (RR) XXX kPa/33 PSI COLD
TRAILER TOWING - SEE OWNER GUIDE
DATE: XXXXX GVWR:XXXXX LB/ XXXXX KG
VIN: XXXXXXXXXXXXXXXXX TYPE: XXXXXXXXXXXXXXX FGAWR: XXXXXX/XXXXXXX RGAWR: XXXXXXX/XXXXXXX
THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL
MOTOR VEHICLE SAFETY STANDARDS IN EFFECT ON THE
DATE OF MANUFACTURE SHOWN ABOVE.
Capacities and specifications
262

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against covered repair costs after your Bumper to Bumper
Warranty expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Relationship Center.
Customer assistance
264

Load limits .................................178
GAWR ......................................178
GVWR ......................................178
trailer towing ..........................178
Locks
autolock ...................................110
childproof ..................................88
Lubricant specifications ...259, 261
Lumbar support, seats .............122
M
Message center ...........................17
english/metric button ...............18
system check button ................18
warning messages .....................19
Mirrors .........................................90
automatic dimming rearview
mirror ........................................89
cleaning ...................................254
fold away ...................................87
heated ........................................87
programmable memory ..........109
side view mirrors (power) .......86
Motorcraft parts ................240, 257
O
Octane rating ............................239
Odometer .....................................16
Oil (see Engine oil) ..................211
Overdrive .............................83, 174
P
Panic alarm feature,
remote entry system ................106
Parking brake ............................168Parts (see Motorcraft parts) ....257
Passenger Occupant
Classification Sensor .................132
Pedals (see Power
adjustable foot pedals) ...............78
Power adjustable foot pedals .....78
Power distribution box
(see Fuses) ...............................192
Power door locks ................88, 110
Power steering ..........................173
fluid, checking and adding ....221
fluid, refill capacity ................258
fluid, specifications .........259, 261
R
Radio ............................................39
Relays ........................................187
Remote entry system .......102, 106
illuminated entry ......28, 107, 110
locking/
unlocking doors ..............103±105
panic alarm .............................106
replacement/additional
transmitters .............................108
replacing the batteries ...........107
Reverse sensing system .............75
Roof rack ...................................184
S
Safety belts (see Safety
restraints) ....14, 131, 134±137, 139
Safety defects, reporting ..........277
Safety
restraints ...........131, 134±137, 139
belt minder .............................140
Index
282