
POWER SLIDING DOOR SYSTEM DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
Door opens unexpectedly Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, Refer to
the Body Diagnostic Manual for detailed
procedures
Failure of latch assembly Check wiring/cable connections and for
blown fuse
Check for trouble codes, replace latch if
necessary
Failure of open/close command
switchCheck for shorted or defective switch
Failure of striker Striker misaligned or loose
Striker damaged
Replace striker if necessary
Door will not open manually
using inside handleFailure of inside handle assembly Check for broken inside handle assembly
Check cable connections at latch and
handle assembly.
Check for binds or kinks in cable.
Check for foreign matter preventing the
operation of handle assembly
Replace the handle if necessary
Failure of latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch if necessary
Failure of inside handle cable
assemblyCheck cable for binding
Check cable for broken condition
Replace the cable, if necessary
Binding or sticking of components Check for foreign matter preventing the
operation of door
Establish location of binding
Replace necessary components
Door will not open manually
using outside handleFailure of outside handle assembly Check for broken outside handle assembly
Check cable connections at latch and
handle assembly.
Check for binds or kinks in cable.
Check for foreign matter preventing the
operation of handle assembly
RSPOWER SLIDING DOOR SYSTEM8N-23
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Replace the handle if necessary
Failure of latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch assembly, if necessary
Failure of outside handle cable
assemblyCheck cable for binding
Check cable for broken condition
Replace the cable, if necessary
Binding or sticking of components Check for foreign matter preventing the
operation of door
Establish location of binding
Replace necessary components
Sliding door will not
open/close manuallyBinding or sticking of components Establish location of binding. Disconnect
flex drive and recheck. Replace necessary
components
Failure of latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch assembly, if necessary
Sliding door will not
open/close under powerFailure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of motor assembly Troubleshoot using body diagnostic manual
Failure of full open switch assembly Troubleshoot using body diagnostic manual
Failure of flex drive assembly Disconnect flex drive and check for broken
condition
Failure of lower drive unit assembly Remove lower drive unit and check for
broken condition
Binding or sticking of components Establish location of binding and replace
necessary components
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Power loss during power
door operationWiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
8N - 24 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Low battery voltage Charge battery
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of drive assembly Remove lower drive unit and check for no
drive condition
No latching in primary
and/or secondary positionsFailure of inside/outside handle
assemblyGo to that9POSSIBLE CAUSE9and review
9CORRECTIONS9
Failure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Door seal force too high Inspect seals for damage, mis-assembly,
foreign matter. Refer to Door adjustment in
the Body section of the service manual for
specifications
Failure of drive assembly Remove lower drive unit and check for no
drive condition
Failure of striker Striker misaligned or loose
Striker damaged
Replace striker if necessary
Latch will not fully release
from primary positionFailure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of fuel filler door lockout
mechanismCheck operation of fuel filler door lockout
mechanism. Refer to the Body section for
information
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of striker Striker misaligned or loose
RSPOWER SLIDING DOOR SYSTEM8N-25
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Striker damaged
Replace striker if necessary
Cables worn and stretched Replace cables as necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Key fob, B-pillar or
overhead console switch
does not power operate
doorBlown Fuse Check fuse and replace
Battery voltage low Charge or replace battery
Failure of latch assembly Check for foreign matter preventing the
operation of latch assembly
Check wire connection
Pawl and/or ratchet switch inoperative
Replace latch if necessary
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Failure of body control module Check electrical connections
Refer to the body diagnostic manual for
additional checks
Replace BCM if necessary
Failure of key fob Replace key fob battery
Replace key fob if necessary
Failure of sliding door control module Disconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of door motor assembly Check for foreign matter preventing the
operation of gear motor assembly
Check wire connections
Gear motor clutch does not engage,
replace assembly
Full open switch inoperative, replace hold
open latch assembly
Replace motor assembly. if necessary
Door does not stay open Failure of hold open latch assembly Check wire/cable connections
Replace hold open latch, if necessary
Failure of hold open latch striker Replace hold open latch striker, if
necessary
High inside/outside opening
effortFailure of latch assembly Check wire connections and for blown fuse
Check cable connections
8N - 26 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of inside/outside handle
assemblyGo to that9POSSIBLE CAUSE9and review
9CORRECTIONS9
Binding or sticking of components Establish location of binding and replace
necessary components
Door continues to cinch
closed during power modeFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Door continues to open
during power mode
(runaway motor)Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of hold open latch assembly Check wire/cable connections
Replace hold open latch, if necessary
Failure of drive assembly Remove lower drive unit and check for no
drive condition
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Door opens very slowly Failure of door motor assembly Check wire/cable connections
Replace motor assembly, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Squeaks, Noises and rattles Foreign material in door
compartmentRemove foreign material
Loose components Check and tighten loose components
Poor door track lubrication Lubricate the front portions of the side door
tracks with9Door EaseT9or equivalent
RSPOWER SLIDING DOOR SYSTEM8N-27
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

(4) Disconnect the flex drive assembly from the
lower drive unit. Expand the flex drive collar until
the lower drive unit can be pulled straight off.
(5) Remove the lower drive unit from the vehicle.
INSTALLATION
(1)Position the lower drive unit near the lower hinge.
(2) Connect the flex drive assembly on the lower
drive unit. Push the flex drive collar straight on until
the it snaps in place (Fig. 12).
(3) Install the lower drive unit retaining fasteners
(Fig. 12). Torque the larger allen headed center stud
to 9 N´m (80 in. lbs.). Torque the smaller screw to 3
N´m (28 in. lbs.).
(4) Install the lower drive unit cover and retaining
screws (Fig. 11).
(5) Connect the negative battery cable.
LOWER DRIVE UNIT TRACK &
RACK
DESCRIPTION
Vehicles equipped with a power sliding side door uti-
lize a lower drive unit track or door track and rack
assembly. This track provides a mating rack gear (Fig.
13) for the lower drive unit to engage. The track also
accepts the lower hinge rollers, which helps support the
weight of the side door as well as providing a smooth
surface for the hinge rollers to move upon.
The lower door track is a replaceable component.
Consult your Mopar parts catalog for specific part
numbers.
OPERATION
With the start of a power door open cycle, the door
motor drives the flex drive assembly. The flex drive
assembly drives the lower drive unit. A powdered
metal drive gear which is part of the lower drive
unit, meshes with the door track rack teeth and
moves the door into the full open position. The same
operation repeats itself, during a power close cycle
only the system rotates in the opposite direction.
REMOVAL
(1)Disconnect and isolate the negative battery cable.
(2) Remove the side door sill plate from the lower
of the door opening. Refer to the Body section for the
procedure.
(3) Remove the hold-open striker. Refer to Body for
the procedure.
(4) Position a floor jack, with a block of wood
under the leading edge of the side door to support it
(Fig. 15).
(5) Remove the lower drive unit. Refer to the pro-
cedure in this section.
(6) Position the wire harness assembly out of door
opening (Fig. 13), this will allow the door track to be
removed easily.
(7) Pull back sealing patches (Fig. 13) and remove
the lower track retaining nuts (Fig. 14).
Fig. 13 ACCESS HOLE LOCATIONS
1 - LOWER DOOR TRACK & RACK ASSEMBLY
2 - WIRE HARNESS
3 - ACCESS HOLE SEALING PATCHES
4 - LOWER DRIVE UNIT COVER
Fig. 14 LOWER TRACK RETAINING BOLTS
1 - LOWER TRACK RETAINING BOLTS
2 - LOWER DOOR TRACK
8N - 34 POWER SLIDING DOOR SYSTEMRS
LOWER DRIVE UNIT (Continued)
ProCarManuals.com

²UNLOCK: Pressing the UNLOCK button once
will unlock the driver's side doors and activate the
illuminated entry system and disarm Vehicle Theft
Security System, if equipped. Pressing the UNLOCK
button twice within five seconds will unlock all doors
and activate the illuminated entry system.
²LEFT SLIDING DOOR: Pressing the LEFT
SLIDING DOOR BUTTON opens/closes the left
power sliding door remotely.
²RIGHT SLIDING DOOR: Pressing the RIGHT
SLIDING DOOR BUTTON opens/closes the right
power sliding door remotely.
²LIFTGATE: Pressing the LIFTGATE BUTTON
opens/closes the liftgate remotely.
²PANIC: Pressing the PANIC button sounds the
horns at half second intervals, flashes the exterior
lamps, and turns ON the interior lamps. The panic
alarm will remain on for three minutes, or until the
PANIC button is actuated again or the ignition
switch is turned to the RUN position.
The Remote Keyless Entry Module is capable of
retaining the transmitter Vehicle Access Code(s)
(VAC) in its memory even after vehicle power has
been interrupted.
NOTE: Additional features available to the customer
are described in the Vehicle Owners Manual.
The RKE system activates the optional memory
seat and mirror system, if equipped. Two primary
key fob transmitters can be programmed to actuate
memory seat and mirror setting 1 or 2. Two addi-
tional key fob transmitters can be added, but they
will not be able to operate the memory seat and mir-
ror system (Refer to 8 - ELECTRICAL/POWER
SEATS - OPERATION) and (Refer to 8 - ELECTRI-
CAL/POWER MIRRORS - OPERATION).
DOOR LOCK MOTOR
DIAGNOSIS AND TESTING - DOOR LOCK
MOTOR
Verify battery condition before testing door lock
motor(s) (Refer to 8 - ELECTRICAL/BATTERY SYS-
TEM/BATTERY - DIAGNOSIS AND TESTING).
To determine which motor is faulty, check each
individual door for electrical lock and unlock or dis-
connect the motor connectors one at a time, while
operating the door lock switch. In the event that
none of the motors work, the problem may be caused
by a shorted motor or a bad switch. Disconnecting
the defective motor will allow the others to work.
To test an individual door lock motor, disconnect
the electrical connector from the motor. To lock the
door, connect a 12 volt power source to the positivepin of the lock motor and a ground wire to the other
pin. Refer to the appropriate wiring information. The
wiring information includes wiring diagrams, proper
wire and connector repair procedures, further details
on wire harness routing and retention, as well as
pin-out and location views for the various wire har-
ness connectors, splices and grounds. To unlock the
door reverse the wire connections at the motor pin
terminals. If these results are NOT obtained, replace
the motor.
DOOR LOCK SWITCH
DESCRIPTION
The Power Door Lock Switch is attached to the
door trim panel with two screws.
DIAGNOSIS AND TESTING - DOOR LOCK
SWITCH
(1) Remove door trim panel. Refer to Body, Door -
Front, Trim Panel, Removal and Installation.
(2) Disconnect wire connector from back of door
lock switch.
(3) Depress switch to LOCK position.
(4) Using an ohmmeter, test switch resistance
between Pins 2 and 3. Refer to the test and (Fig. 2).
(5) Depress switch to UNLOCK position.
(6) Test resistance between Pins 2 and 3.
(7) Test resistance between pins 2 and 3 while
switch is in its normal unactuated mode.
(8) If resistance values are not within the param-
eters shown replace the door lock switch.
DOOR LOCK SWITCH CONTINUITY
SWITCH
POSITIONCONTINUITY
BETWEENRESISTANCE
VALUE
LOCK 2 and 3 5.3K Ohm 5%
UNLOCK 2 and 3 2.0K Ohm 5%
UNACTUATED 2 and 3 18.3K Ohms
5%
Fig. 2 DOOR LOCK SWITCH
RSPOWER LOCKS8N-41
POWER LOCKS (Continued)
ProCarManuals.com

REMOTE KEYLESS ENTRY
MODULE
DESCRIPTION
The RKE module is capable of retaining up to four
different Vehicle Access Codes.
OPERATION
Whenever the vehicle battery power is interrupted
the RKE Module will retain all vehicle access codes
in its memory. When replacing or adding a key fob
transmitter (maximum 4) a DRB IIItscan tool is
required to program the RKE Module to accept the
new Vehicle Access Code if a customer owned trans-
mitter is not available. Refer to Electrical, Remote
Keyless Entry Module, Standard Procedure - Pro-
gramming RKE Module or the Proper Body Diagnos-
tic Procedures manual.
DIAGNOSIS AND TESTING - REMOTE KEYLESS
ENTRY
Refer to the appropriate wiring information. The
wiring information includes wiring diagrams, proper
wire and connector repair procedures, further details
on wire harness routing and retention, as well as
pin-out and location views for the various wire har-
ness connectors, splices and grounds. Refer to the
proper Body Diagnostic Procedures Manual for test-
ing the Remote Keyless Entry system using a DRB
IIItscan tool. Also refer to other interrelated sys-
tems groups within this manual:
²Vehicle Theft Security System
²Power Seats
²Power Mirrors
STANDARD PROCEDURE - PROGRAMMING
RKE MODULE
(1) Using a functional key fob transmitter, unlock
the vehicle and disarm the Vehicle Theft Security
System.
(2) Insert ignition key into the ignition switch.
(3) Turn the ignition switch to RUN position with-
out starting engine.
(4) Using a functional key fob transmitter, press
and hold the UNLOCK button for a minimum five
seconds (maximum ten seconds).
(5) While still holding UNLOCK button, and
before ten seconds passes, press the PANIC button
and release both at the same time. A single chime
will sound to verify that the RKE module is set to
receive the new Vehicle Access Code(s).
(6) Within 30 seconds of the chime, press and
release the ªLOCKº and ªUNLOCKº buttons on the
transmitter at the same time. Then press any one of
the buttons. The BCM will sound an abbreviatedchime to acknowledge that the programming of the
transmitter has been completed and was successful.
(7) Repeat step 6 for all transmitters that will be
used with this vehicle (up to 4 total).
(8) Programming mode will last for 30 seconds. To
get out of programming mode sooner, turn the igni-
tion OFF. A single chime will sound to verify that the
RKE module will no longer accept additional Vehicle
Access Code(s).
(9) When Vehicle Access Code(s) programming is
complete, turn the ignition switch to the OFF posi-
tion and verify RKE system operation using each key
fob.
NOTE:
Only the two key fob transmitters that have been
programmed to the memory seat and mirror system
will operate it. If any key fob is replaced, the mem-
ory seat and mirror module will require program-
ming. (Refer to 8 - ELECTRICAL/POWER SEATS -
DIAGNOSIS AND TESTING).
REMOVAL
(1) Disconnect and isolate the battery negative
cable.
(2) Remove instrument panel top cover (Refer to
23 - BODY/INSTRUMENT PANEL/INSTRUMENT
PANEL TOP PAD - REMOVAL).
(3) Remove screws holding RKE module to instru-
ment panel.
(4) Disconnect wire connector from RKE module
(Fig. 4).
(5) Remove the RKE module from vehicle.
Fig. 4 RKE MODULE
1 - REMOTE KEYLESS ENTRY MODULE
2 - INSTRUMENT PANEL
3 - DEMISTER DUCT
RSPOWER LOCKS8N-43
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