2000 CADILLAC CATERA Owners Manual

6-61
Relay Box
The relay box is located on the lower part of the
instrument panel, to the right of the steering column.Relay Usage
I Daytime Running Lamps
II Automatic Level Control
III Rear Window Defogger,
Heated Mirrors
IV Hazard Warning Flashers
V High
-Beam Headlamps II (RH)
VI Horn
VII Parking Lamps and Turn
Signal Lamps
VIII Low
-Beam Headlamps
IX Not Used
X Not Used
XI High
-Beam Headlamps I (LH)

6-62
Engine Compartment Relay Center
The relay center is located next to the battery on the
driver's side of the engine. Lift the cover to access.
Fuse/Relay Usage
1 Secondary Air Injection Pump
(Relay K12)
2 Fan Control (Relay K67)
3 Auxiliary Water Pump (Relay K22)
4 Windshield Wiper Motor (Relay K8)

6-63
Fuse/Relay Usage
5 A/C Compressor Relay (K60)
6 Fan Control Relay (K87)
7 Fan Control Relay (K26)
8 Fuse 50
9 Fan Control Relay (K28)
10 Engine Controls Power Relay (K43)
15 Fuse 40 (A) Fuse 52 (B)
16 Connector C110
17 Coolant Fan Test Connector
Fan Control
18 Fuse 42 (A), Fuse 49 (B)
19 Fan Control Relay (K52)
20 Fuel Pump Relay (K44)
29 Fuse 43Replacement Bulbs*
Application Bulb Number
Composite Headlamps
Inner High Beam 90512338. . . . . . . . . . . . . . . . . . .
Outer Low Beam 90512338. . . . . . . . . . . . . . . . . . .
Front Turn Signal Lamp 90487485. . . . . . . . . . . . . . .
Taillamp 90002521. . . . . . . . . . . . . . . . . . . . . . . . . . .
*For replacement bulbs not listed here, please consult
your dealer.
Capacities and Specifications
The following approximate capacities are given in
English and metric conversions. Please refer to
ªRecommended Fluids and Lubricantsº in the
Maintenance Schedule booklet for more information.
Transmission 7.0 quarts (6.6 L). . . . . . . . . . . . . . . . .
Engine Crankcase
Oil Change With Filter 6.0 quarts (5.75 L). . . . . . .
Engine Cooling System 10.57 quarts (10.0 L). . . . . .
Fuel Tank 16.0 U.S. gallons (60.56 L). . . . . . . . . . . .
Refrigerant See refrigerant charge label. . . . . . . . . . .
under the hood.
All capacities are approximate. When adding, be sure
to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.

6-64 Wheel Bolt Torque
80 lb-ft (110 N´m)
Engine Specifications
Displacement 181 cubic inches (2 962 cc). . . . . . . . .
Type 3.0 L DOHC V6. . . . . . . . . . . . . . . . . . . . . . . . .
VIN Engine Code R. . . . . . . . . . . . . . . . . . . . . . . . . . .
Horsepower 200 (bhp) @ 6000 rpm. . . . . . . . . . . . . .
149 (kW) @ 6000 rpm
Firing Order 1
-2-3-4-5-6 . . . . . . . . . . . . . . . . . . . . . .
Thermostat Starts To Open 198
F (92
C) . . . . . . . . .
Normal Maintenance
Replacement Parts
Air Filter Element 90512851. . . . . . . . . . . . . . . . . . .
Fuel Filter Element 90542540. . . . . . . . . . . . . . . . . .
Engine Oil Filter 9118851. . . . . . . . . . . . . . . . . . . . .
Passenger's Compartment Air Filter 9192320. . . . . .
Spark Plugs 90541059. . . . . . . . . . . . . . . . . . . . . . . .
(Bosch Plug = FLR9LTE)
Windshield Wiper Blades 9118382 (RH). . . . . . . . . . .
118381 (LH)
Vehicle Dimensions
Wheel Base 107.5 inches (273.0 cm). . . . . . . . . . . . .
Length 192.4 inches (492.8 cm). . . . . . . . . . . . . . . . .
Height 56.4 inches (143.2 cm). . . . . . . . . . . . . . . . . . .
Width 70.3 inches (178.6 cm). . . . . . . . . . . . . . . . . . .
Front Tread 59.3 inches (150.6 cm). . . . . . . . . . . . . . .
Rear Tread 59.8 inches (152.0 cm). . . . . . . . . . . . . . .

7-
7-1
Section 7 Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
7
-2 Customer Satisfaction Procedure
7
-3 Customer Assistance for Text Telephone
(TTY) Users
7
-4 Customer Assistance Offices
7
-5 GM Mobility Program for Persons
with Disabilities
7
-5 Roadside Service
7
-7 Roadside Service for the Hearing or
Speech Impaired
7
-8 Courtesy Transportation
7
-8 Transportation Options7
-10 Warranty Information
7
-10 Reporting Safety Defects to the United
States Government
7
-11 Reporting Safety Defects to the
Canadian Government
7
-11 Reporting Safety Defects to General Motors
7
-11 Ordering Owner Publications in Canada

7-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Cadillac Customer Assistance Center, 24 hours a day, by
calling 1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage

7-3
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer's facility. That
is why we suggest you follow Step One first if you have
a concern.
STEP THREE -- Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you
continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, file with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet
for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you are required to resort to this informal dispute
resolution program prior to filing any court action, use of
the program is free of charge and your case will generally
be heard within 40 days. If you do not agree with the
decision given in your case, you may reject it and proceed
with any other venue for relief available to you.You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Cadillac by dialing: 1
-800-833-CMCC (2622).
(TTY users in Canada can dial 1
-800-263-3830.)

7-4
Customer Assistance Offices
Cadillac encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
Cadillac, the letter should be addressed to Cadillac's
Customer Assistance Center.
United States
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 436004
Pontiac, MI 48343-6004
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
All Overseas Locations
GMODC - Customer Communication Centre
169-007
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 905-644-4112
Fax: 905-644-4866
Caribbean Numbers
1-800-496-9992 (English) Puerto Rico
1-800-496-9993 (Spanish) Puerto Rico
1-800-751-4135 (English) Dominican Republic
1-800-751-4136 (Spanish) Dominican Republic
1-800-496-9994 U.S. Virgin Islands
1-800-389-0009 Bahamas
1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I.
If toll free service is not available in the Caribbean,
call Puerto Rico 1-787-763-1315.