Page 2081 of 4592

DI08G±08
CRUISE CONTROL SYSTEM Check Sheet
Inspector 's name:
Customer 's Name
Date VehicleRegistration No.
Registration Year
Frame No.
Odometer Reading / /km
Mile
Condition of
Problem Occurrence
Date of Problem
How Often does
Occurrence
Problem Occurs
Vehicle Speed when
Problem Occurred / /
Continuous Intermittent ( Times a day)
km
Mile Brought in
Auto cancel
occurs Driving condition
City driving Freeway Up hill Down hill
After cancel occurred, did the driver activate cruise control
again?
Yes No
Cancel does not
occur With brake ON
Except D position shift At 40 km/h (25 mph) or less
When control SW turns to CANCEL position
Cruise control
malfunction Slip to acceleration side
Slip to deceleration side
Hunting occurs
O/D cut off does not occur
O/D does not return
Switch
malfunction SET ACCEL COAST RESUME CANCEL
Remains ON Does not light up Blinking Symptoms
DTC Check1st Time2nd Time
Normal Code Malfunction Code (Code )
Normal Code Malfunction Code (Code )
± DIAGNOSTICSCRUISE CONTROL SYSTEM
DI±869
1104 Author: Date:
CUSTOMER PROBLEM ANALYSIS CHECK
Page 2134 of 4592
DI1KF±04
ENGINE IMMOBLISER Check SheetInspector 's
Name:
Customer 's Name
Date Vehicle
Brought InRegistration YearRegistration No.
Frame No.
Odometer Reading/ /
/ /
Date Problem First Occurred
Frequency Problem Occurs/ /
ContinuousIntermittent ( times a day)
DTC Check1st Time
2nd TimeNormal Code
Malfunction Code (Code )
Normal CodeMalfunction Code (Code )
Symptomskm
miles
Engine does not start.
Check ItemMalfunction
Indicator LampNormal
Remains ON Does not Light Up
Immobiliser is not set.
(Engine starts with key codes other than the registered key code.)
DI±920
± DIAGNOSTICSENGINE IMMOBILISER SYSTEM
1155 Author: Date:
CUSTOMER PROBLEM ANALYSIS CHECK
Page 2153 of 4592

DI00G±07
ENGINE CONTROL SYSTEM Check Sheet
Customer's Name
Driver's Name
Data Vehicle
Brought in
License No.
Model and Model
Year
Frame No.
Engine Model
Odometer Reading
Problem Symptoms
Engine does
not Start
Difficult to
Start
Poor Idling
Poor
Driveability
Engine Stall
Others
Engine does not crankNo initial combustionNo complete combustion
Engine cranks slowly
Other
Incorrect first idleIdling rpm is abnormalHigh ( rpm)Low ( rpm)
Rough idling
Other
HesitationBack fireMuffler explosion (after±fire)Surging
Knocking
Other
Soon after startingAfter accelerator pedal depressed
After accelerator pedal released
During A/C operation
Shifting from N to D
Other
Datas Problem
Occurred
Problem Frequency
Condition When
Problem Occurs
Weather
Engine Operation
Engine Temperature Place Outdoor
TemperatureConstant
Sometimes ( times per day/month)Once only
Other
Fine
CloudyRainySnowyVarious/Other
Hot
Warm CoolCold (approx. °F/ °C)
Highway
SuburbsInner cityUphillDownhill
Rough road
Other
Cold
Warming upAfter warming upAny temperatureOther
Starting
Just after starting ( min.)IdlingRacing
Driving
Constant speedAccelerationDeceleration
A/C switch ON/OFF
Other
Condition of MILRemains on Sometimes lights up Does not light up
NormalMalfunction code(s) (code )
Freezed frame data ( )
NormalMalfunction code(s) (code )
Freezed frame data ( )
Normal Mode
(Precheck)
Check Mode DTC InspectionInspector's
Name
km
miles
DI±2
± DIAGNOSTICSENGINE
CUSTOMER PROBLEM ANALYSIS CHECK
Page 2284 of 4592
DI02V±02
Transaxle Control
System Check SheetInspector 's
Name:
Customer 's Name
Registration No.
Registration Year
Frame No.
Date Vehicle
Brought InOdometer Readingkm
mile / /
/ /
Date Problem
Occurred
How Often Prob-
lem Occurs ?/ /
Continuous Intermittent ( times a day)
Symptoms
Vehicle does not move ( Any position Particular position )
No up±shift ( 1st " 2nd 2nd " 3rd 3rd " O/D )
No down±shift ( O/D " 3rd 3rd " 2nd 2nd " 1st )
Lock±up malfunction
Shift point too high or too low
Harsh engagement ( N " D Lock±up Any drive position )
Slip or shudder
No kick±down
Others
Check ItemMalfunction
Indicator Lamp
DTC Check
1st Time
2nd Time Normal code Malfunction code (Code ) Normal Remains ON
Normal code Malfunction code (Code ) DI±132
± DIAGNOSTICSAUTOMATIC TRANSAXLE
CUSTOMER PROBLEM ANALYSIS CHECK
Page 2328 of 4592
DI03B±02
ABS Check Sheet
Inspector 's
Name:
Customer 's Name
Date Vehicle
Brought InRegistration Year Registration No.
Frame No.
Odometer Reading/ /
/ /
Date Problem First Occurred
Frequency Problem Occurs/ /
ContinuousIntermittent ( times a day)
Remains ONDoes not Light Up
DTC Check1st Time
2nd TimeNormal Code
Malfunction Code (Code )
Normal CodeMalfunction Code (Code )
Symptomskm
miles
ABS does not operate.
ABS Warning Light
AbnormalABS does not operate efficiently. DI±176
± DIAGNOSTICSANTI±LOCK BRAKE SYSTEM
CUSTOMER PROBLEM ANALYSIS CHECK
Page 2374 of 4592
DI15Z±09
Supplemental Restraint System Check Sheet
Date Problem Occurred
Customer 's Name
Registration No.
Registration Year
Frame No.
Odometer Reading
Weather
Temperature
Vehicle Operation
Road Conditions
Details Of Problem
Vehicle Inspection, Repair Histo-
ry Prior to Occurrence of Mal-
function (Including Supplemen-
tal Restraint System)
Diagnosis System Inspection
SRS Warning Light
Inspection
DTC Inspection1st Time
2nd Time
1st Time
2nd TimeInspector 's
Name
Fine Cloudy Rainy Snowy Other
Approx.
Starting Idling
Driving [ Constant speed Acceleration Deceleration
Other ]
Remains ON Sometimes Light Up Does Not Light Up
Remains ON Sometimes Light Up
Does Not Light Up
Normal Code Malfunction Code
Normal Code Malfunction Code[ Code. ]
[ Code. ]km
Miles //
//
// Date Vehicle Brought In
DI±222
± DIAGNOSTICSSUPPLEMENTAL RESTRAINT SYSTEM
CUSTOMER PROBLEM ANALYSIS CHECK
Page 2470 of 4592

DI08G±09
CRUISE CONTROL SYSTEM Check Sheet
Inspector 's name:
Customer 's Name
Date VehicleRegistration No.
Registration Year
Frame No.
Odometer Reading / /km
Mile
Condition of
Problem Occurrence
Date of Problem
How Often does
Occurrence
Problem Occurs
Vehicle Speed when
Problem Occurred / /
Continuous Intermittent ( Times a day)
km
Mile Brought in
Auto cancel
occurs Driving condition
City driving Freeway Up hill Down hill
After cancel occurred, did the driver activate cruise control
again?
Yes No
Cancel does not
occur With brake ON
Except D position shift At 40 km/h (25 mph) or less
When control SW turns to CANCEL position
Cruise control
malfunction Slip to acceleration side
Slip to deceleration side
Hunting occurs
O/D cut off does not occur
O/D does not return
Switch
malfunction SET ACCEL COAST RESUME CANCEL
Remains ON Does not light up Blinking Symptoms
DTC Check1st Time2nd Time
Normal Code Malfunction Code (Code )
Normal Code Malfunction Code (Code ) DI±318
± DIAGNOSTICSCRUISE CONTROL SYSTEM
CUSTOMER PROBLEM ANALYSIS CHECK
Page 2825 of 4592

Important Points in the Customer Problem Analysis
What ±±±±± Vehicle model, system name
When ±±±±± Date, time, occurrence frequency
Where ±±±±± Road conditions
Under what conditions? ±±±±± Running conditions, driving conditions, weather conditions
How did it happen? ±±±±± Problem symptoms
(Sample) Engine control system check sheet.
ENGINE CONTROL SYSTEM Check Sheet
Customer's Name
Driver's Name
Data Vehicle
Brought in
License No.
Model and Model
Year
Frame No.
Engine Model
Odometer Reading
km
miles
Problem Symptoms
Engine does
not Start
Difficult to
Start
Poor Idling
Poor
Drive ability
Engine Stall
Others
Engine does not crankNo initial combustionNo complete combustion
Engine cranks slowly
Other
Incorrect first idleIdling rpm is abnormalHigh ( rpm)Low ( rpm)
Rough idling
Other
HesitationBack fireMuffler explosion (after±fire)Surging
Knocking
Other
Soon after startingAfter accelerator pedal depressed
After accelerator pedal released
During A/C operation
Shifting from N to D
Other
Data Problem
ConstantSometimes ( times per day/month)
Inspector's
Name
CUSTOMER PROBLEM ANALYSIS CHECK
IN±22± INTRODUCTIONHOW TO TROUBLESHOOT ECU CONTROLLED
SYSTEMS
22 Author: Date:
1. CUSTOMER PROBLEM ANALYSIS
In troubleshooting, the problem symptoms must be confirmed accurately and all preconceptions must be
cleared away in order to give an accurate judgment. To ascertain just what the problem symptoms are, it is
extremely important to ask the customer about the problem and the conditions at the time it occurred.
Important Point in the Problem Analysis:
The following 5 items are important points in the problem analysis. Past problems which are thought to be
unrelated and the repair history, etc. may also help in some cases, so as much information as possible should
be gathered and its relationship with the problem symptoms should be correctly ascertained for reference
in troubleshooting. A customer problem analysis table is provided in Diagnostics section for each system
for your use.