Page 377 of 406

We prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO
LINE, but you
may contact the
BBB at any time. The BBB will attempt
to resolve the complaint serving
as an intermediary. If
this mediation is unsuccessful, an informal hearing will
be scheduled where eligible customers may present their
case to
an impartial third-party arbitrator.
The arbitrator
will make a decision which you may
accept or reject.
If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about
40 days from the
time you file a claim until a decision is made.
Some state laws may require you to use
this program
before filing a claim
with a state-run arbitration program
or in the courts. For further information, contact
the
BBB at 1-800-955-5 100 or the Pontiac Customer
Assistance Center at 1-800-PM-CARES.
Warranty Information
Your vehicle comes with a separate warranty booklet
that contains detailed warranty information.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or could cause injury
or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it fiids that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at
1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington,
D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
8-10
Page 378 of 406

REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-PM-CARES or write:
Pontiac-GMC Customer Assistance Center P.O.
Box 436008
Pontiac, MI 48343-6008
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
8-11
Page 379 of 406

1998 PONTIAC SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this book and mailing it in with your check, money order,
or credit card information to Helm, Incorporated (address below.)
CURRENT PUBLICATIONS FOR 1998 PONTIAC
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1998 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated RO. Box 07130 Detroit, MI 48207
OWNER’S INFORMATION
Owner publications are written directly for Owners and
intended to provide basic operational information about the
vehicle. The owner’s manual
will include the Maintenance
Schedule for
all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual and
Warranty Booklet. RETAIL SELL PRICE:
$1 5.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $1
0.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past
model
GM vehicles. To request an order form, please
specify year and model name of the vehicle.
OR ORDER TOLL FREE: 1-800-782-4356
Monday-Friday 8:OO AM - 6:OO PM Eastern Time
For Credit Card Orders Only (VISA-MasterCarcCDisr)
Page 380 of 406
ORDER TOLL FREE Orders will be mailed within 1Odays of receipt. Please allow ade uate time for postal
(NOTE: For Credit Card Holders Only) servtce. If further tnformatlon IS needed, wrtte to the address s % own below or call
(Monda Friday
8:OO AM - 6:OO PM EST) information within 30 days of delivery, On returns, a re-stocking fee may be applled 1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without packing slip wit\
h return
2- FA Orders Onlv 1-31 3-865-5927 against the original order.
Page 381 of 406
Page 382 of 406

Section 9 Index
Accessory Plug ............................... 2-62
Adding Equipment to the Outside of Your Vehicle ...... 6-3
Air Bag ....................................... 1-22
How Does it Restrain .......................... 1-26
How it Works ................................ 1-24
Location .................................... 1-24
Readiness Light ......................... 1.23. 2.81
Servicing ................................... 1-27
What Makes it Inflate .......................... 1-25
What Will You See After it Inflates ............... 1-26
When Should it Inflate ......................... 1-25
Aircleaner .................................... 6-18
Air Conditioning ................................ 3-3
Air Conditioning Refrigerants ..................... 6-70
Aircontrol ..................................... 3-2
Air Filter Replacement ........................... 6- 19
Alarm. Content Theft-Deterrent System ............. 2- 14
AlarmPanicMode ............................... 2-8
Alignment and Balance. Tire ...................... 6-51
Aluminum Wheels. Cleaning ...................... 6-59
Antenna. Power ................................ 3-22
Antifreeze ..................................... 6-27
Anti-Lock
Brake System Warning Light
................ 2.82. 4.7
Anti-Theft, Radio .............................. 3-17
Appearance Care ............................... 6-53
Appearance Care Materials Chart .................. 6-61
Arbitration Program .............. ............ 8-9
Ashtray and Lighter ........................... 2-60
Audio Equipment, Adding ........................ 3-20
Audio Steering Wheel Controls .................... 3-19
Audio Systems .................................. 3-7
Auto-Down Window ............................ 2-45
Automatic Overdrive ............................ 2-32
Automatic Transmission
Check
...................................... 7-33
Fluid ....................................... 6-20
Operation ................................... 2-30
Park Mechanism Check ........................ 7-35
Shifting ..................................... 2-30
StartingYourEngine .......................... 2-26
Brakes ...................................... 4-7
Axle, Limited-Slip Rear ......................... 2-44
Axle, Rear .................................... 6-27
9-1
Page 383 of 406

Battery ...................................... 6-37
Jump Starting
................................. 5-3
Replacement. Keyless Entry
.................... 2-10
warnings ................................ 5-33-5
BBB Auto Line
................................. 8-9
Before Leaving
on a Long Trip .................... 4-22
Better Business Bureau Mediation
................... 8-9
Blizzard
...................................... 4-28
Brake Adjustment
.................................. 6-36
Fluid
....................................... 6-33
Master Cylinder
.............................. 6-33
Parking
..................................... 2-44
PedalTravel
................................. 6-36
Replacing System Parts
........................ 6-37
System Warning Light
......................... 2-82
Transmission Shift Interlock
.................... 2-3 1
Wear ....................................... 6-35
Trailer
...................................... 4-35
Brakes.Anti -Lock
............................... 4-7
Braking
........................................ 4-6
Braking in Emergencies
.......................... 4-10
“Break-In”. New Vehicle
......................... 2-23
Brightness Control. Instrument Panel
............... 2-55
BTSI
......................................... 2-31
BTSI Check
................................... 7-34
Bulb Replacement
.............................. 6-38 Canadian
Roadside Assistance
.................... 8-7
Carbon Monoxide
............... 2-1 1.2.42.4.29. 4.35
Cassette Deck Service
........................... 7-32
CareofYo ur ................................. 3-21
Errors ....................................... 3-9
CD Player Theft-Deterrent Feature
................. 3-17
CertificationLabel
.............................. 4-30
Chains. Safety
................................. 4-35
Chains. Tire
................................... 6-52
Changing a Flat Tire ............................. 5-27
Check Gages Light
.............................. 2-90
Chemical Paint Spotting
.......................... 6-60
Child Restraints
................................ 1-34
Securing in a Rear Seat Position
................. 1-40
Securing in the Right Front Seat Position
.......... 1-42
TopStrap
................................... 1-39
TLpesof
.................................... 1-34
WheretoPut
................................ 1-38
Cigarette Lighter
............................... 2-60
Circuit Breakers and Fuses
....................... 6-63
Cleaner.
Air ................................... 6-18
Cleaning AluminumWheels
............................ 6-59
ConvertibleTop
.............................. 6-58
Capacities and Specifications
...................... 6-68
Cassette Tape Player
......................... 3.7. 3.8
Center High-Mounted Stoplamp Bulb Replacement
.... 6-40
Checking
Your Restraint Systems .................. 1-47
9-2
Page 384 of 406

Fabric ...................................... 6-54
Glass
....................................... 6-56
Inside
of Your Pontiac ......................... 6-54
Instrument Panel
............................. 6-55
Interior Plastic Components
..................... 6-55
Leather
..................................... 6-55
Outside of Your Pontiac
........................ 6-57
Removable Roof Panel
......................... 6-57
Special Problems
............................. 6-54
Stains
...................................... 6-54
Tires
....................................... 6-59
Vinyl
....................................... 6-55
Wheels
..................................... 6-59
Windshield
and Wiper Blades ................... 6-56
Clock. Setting the
................................ 3-7
Close-Out Panel
................................ 2-59
Clutch. Hydraulic
............................... 6-26
Comfort Controls
................................ 3-2
Compact Disc
............................. 3.11. 3.12
CareofYour
................................. 3-22
Player
................................. 3.11. 3.12
Player Errors
........................... 3.13. 3.15
Trunk Mounted Player
......................... 3-14
CareofYour
................................. 3-22
Compact Spare Tire
............................. 5-40
Alarm/PanicMode
............................. 2-8
Feature Customization
......................... 2- 18
Content Theft-Deterrent System
................... 2- 14
Control of a Vehicle .............................. 4-5
Convertible Top
................................ 2-69 Convex Outside Mirror
.......................... 2-58
Coolant
....................................... 6-27
Bleed Valves
................................. 5-22
Heater. Engine
............................... 2-29
RecoveryTank
............................... 5-19
Cooling
........................................ 3-3
Cooling System
................................ 5-17
Courtesy Lamps
................................ 2-55
Courtesy Transportation
........................... 8-8
Cruise Control
................................. 2-49
Customer Assistance for Text Telephone Users ......... 8-5
Customer Assistance Information ................... 8-1
Customer Satisfaction Procedure .................... 8-3
Damage. Finish
............................... 6-60
Damage. Sheet Metal
............................ 6-59
Daytime Running Lamps ......................... 2-53
DeadBattery ................................... 5-3
Defects. Reporting Safety
........................ 8-10
Defensive Driving
............................... 4-2
Defogger. Rear Window
.......................... 3-5
Defogging
..................................... 3-4
Defrosting
..................................... 3-4
Delayed Illumination
............................ 2-55
Dimensions. Vehicle ............................ 6-70
Dolby@
B Noise Reduction ....................... 3-10
Door Last Door Closed Locking
.................. 2-5. 2-19
Lockout Prevention ....................... 2-6. 2-19
Locks
....................................... 2-4
9-3